MinervaKB Lite vs Yetix Request Form for Zendesk

WordPress Knowledge Base plugin MinervaKB is flexible and powerful WordPress knowledge base plugin. It helps you to create a simple, yet powerful helpdesk or FAQ solution. You can add articles, organise them into topics and build a home page with AJAX live search for your customers to find their answers quickly. Use box or list layout with predefined design and styles. Dedicated search results page is also present. Using plugin as opposed to dedicated knowledge base theme also helps SEO of your main site greatly, as you don’t need to move your help content to subdomain. You can check the demo here: Minerva Knowledge Base Lite demo MinervaKB Lite key features: Powerful, yet easy to use Fast live AJAX search Beautiful design Unlimited articles and topics Drag n drop topic selection on home page List and box view Font Awesome icons selector for articles and topics Fully responsive Intuitive options panel Estimated reading time in articles Views count in articles Dynamic breadcrumbs Customizeable URL slugs (via post type setting) Recent topics and articles widgets Nested topics support Dedicated sidebars for home, topics, tags, search results page and articles pages Easy localisation from options panel Uses custom post types, so your content is not locked to plugin Developer friendly – lots of actions in templates Styles options Quick, tested on many commercial sites and with many different themes Clean code Plugin is developer-friendly. We use many actions in templates and you can even copy template files to your theme and override plugin templates! To do so, create minerva-kb folder in the root of your theme and copy files from plugins/minervakb/lib/templates there. But this is optional, as you can modify templates via actions. In case you need to use this plugin in language other than English, no localisation plugin or additional effort is required, as all the strings used on client-side are available to edit in options panel. We tested MinervaKB Lite on many free and premium themes and it works surprisingly well with most of them. So it should work with any theme coded according to WordPress standards and respecting WordPress template hierarchy. If you like this plugin and find it useful, you really should check the PRO version at MinervaKB – Knowledge base for WordPress with Analytics. It has all the features of Lite plus: Built-in Analytics dashboard 7 beautiful search themes Articles ratings and feedback KB home page builder Dynamic table of contents in articles with ScrollSpy Content restriction by user role Related articles Articles drag-n-drop reorder Extended styles and typography options Dynamic topics (most liked, most viewed, recent) Custom settings for each topic, such as images, colors and icons Content shortcodes, like tip, related links, warning and others Search on article and topic pages Options, options and more options. You can configure almost everything from options panel Google Analytics integration Professional quick support Regular updates and bugfixes …many more

The easiest way to add Zendesk Support Form to your site Yetix helps you to add your Zendesk request form in one click into a post or a page. Zendesk® is a registered trademark of Zendesk Inc. You need to have a Zendesk account to use this plugin. With Yetix Request Form you can easily: create your form, based on your Zendesk Ticket Fields automatically send form submissions to Zendesk connect your site to your Zendesk account by simply entering API key use a Gutenberg block or a shortcode to include your form where you want in your site Create your own request form based on default fields or/and your custom fields, created into your Zendesk’s settings. Define the behaviour and the timeout after the user has filled out the form (stay in the same page or go to another page). Yetix Request Form adopts the design choices made by your theme. If your theme doesn’t have any style for forms, we added some “basic Classes” to prevent any troubles. Features and Options: Add form in your page or your post with the provided Gutenberg Block or shortcode Define your fields based on default and custom Zendesk Fields Drag and Drop fields to create your own form Add file attachments to tickets (only .jpg .png .pdf for a better security) Pre-fill form fields with the user’s data when they are logged in to WordPress. Choose between stay in the same page or be redirected to another page after form submission Automatic spam protection (without captcha). Fully translatable into any language. About us “Yetix Request Form” is one of the Yetix WordPress Plugins For Zendesk made by Whodunit Agency. Whodunit is a full-remote French WordPress agency. Founded in 2009, we are deeply involved in open-source development. Whodunit is the biggest agency in France in terms of contribution to WordPress ecosystem. We are building tailor-made editorial experiences for our clients and also providing high-level maintenance services. This activity is strongly dependent on our involvement in WordPress core development. Using our experience with WordPress and Zendesk, we decided to create several plugins for helping people to easily integrate Zendesk into their WordPress site. Help and support Documentation Join our Yetix Official Community group WordPress Support Forum Next features Create several forms Receive information about the user (browser, PHP version, WordPress version, Plugins installed/activated, ….) If you have some dreams, ideas, or suggestions, send here in the support forum your wishes. Enjoying Yetix Request Form? Visit our website Join the Yetix Community in Facebook Follow us in Twitter @YetixProducts Leave us a rating Languages / Localization Yetix is translated into English (UK) (English (UK)) and Français (French (France)). If you would like to translate the form into your language, please click here.