Mind Web Concierge vs Zeno – AI-Powered Chatbot

Mind Web Concierge brings intelligent AI assistance directly to your WordPress website. Powered by RAG (Retrieval-Augmented Generation) technology, it understands your content and delivers accurate, context-aware responses to your visitors in real time. It allows you to: Provide instant automated responses to visitors Improve customer engagement and retention Reduce support workload Deliver 24/7 AI-powered assistance Index WordPress posts, pages, and WooCommerce products automatically Connect any OpenAI-compatible language model via the LLM settings panel Link a Mind Spaces workspace where you can upload documents and ask questions about them directly Use Local Thinking mode to let visitors ask questions focused on the current page content and any linked Mind Spaces notebooks assigned to that page Perfect for: Business websites E-commerce stores Service providers Corporate portals Easy to install, configure, and scale. Data Handling This plugin stores chatbot conversation logs and metadata in the WordPress database. The following visitor data is collected per conversation: session ID, IP address, screen resolution, user agent (browser info), accepted language, referrer URL, timezone, and platform. Data is accessible only to authorized administrators. Depending on configuration, conversation content may be sent to external services for AI processing. External Services This plugin connects to the following external services operated by Smart Processes. Data is transmitted to these services during normal plugin operation. RAG API URL: https://rag.smartprocesses.cloud Purpose: Content indexing, category management, and AI-generated streaming responses. Data sent: WordPress post content, WooCommerce product data, visitor questions. Mind Spaces API URL: https://spaces.smartmind.services Purpose: Authentication, space retrieval, document-based knowledge access, and knowledge base management. Data sent: Authentication tokens derived from administrator login, space queries, and related knowledge base requests. Mind Spaces is the knowledge management platform behind Mind Web Concierge. It lets you manage spaces (knowledge bases), upload documents, and ask questions directly to test AI responses. For more information visit: https://spaces.smartmind.services Subscription API URL: https://subscriptions.smartprocesses.cloud Purpose: Retrieves pricing information and handles subscription billing and management via Stripe, including trial creation, subscription retrieval, cancellations, reactivations, and invoice downloads. Data sent: App GUID, customer email, Stripe product ID. Smart Mind Website URL: https://smartmind.it Purpose: Provides product information, legal pages, optional pricing display, and the optional “Powered by” link shown in the chatbot widget. Data sent: No personal visitor data is intentionally transmitted by the plugin to this website during normal operation. The plugin may display links to Smart Mind legal or product pages for administrator reference and optional front-end branding. These links do not process visitor chat content. The plugin communicates with Smart Processes services only for features explicitly enabled and used by the site administrator, such as AI responses, content indexing, notebook access, pricing retrieval, and subscription management. No personal user data is transmitted without the administrator’s configuration and the visitor’s direct interaction with the chatbot. Privacy Policy: https://smartmind.it/mind-web-privacy-policy/ Terms of Service: https://smartmind.it/mind-web-terms-of-service/ Plugin Constants The plugin defines the following internal constants. These are set automatically and do not require manual configuration. MINDWECO_RAG_URL The base URL for the RAG API service. Used for all indexing, category management, and streaming ask requests. Value: https://rag.smartprocesses.cloud MINDWECO_NOTEBOOKS_URL The base URL for the Mind Spaces (Notebooks) service. Used for authentication, notebook retrieval, and knowledge base management. Value: https://spaces.smartmind.services MINDWECO_STRIPE_URL The base URL for the Stripe subscription management API. Used for trial creation, subscription status, cancellation, reactivation, and invoice downloads. Value: https://subscriptions.smartprocesses.cloud/api MINDWECO_PROD_ID The Stripe Product ID associated with this plugin’s subscription plan. Passed automatically when creating trial subscriptions. Value: prod_U3VYkOBf6Ngqi3 MINDWECO_POWER_BY The URL of the service provider’s product page. Used to display an optional “Powered by” link in the chatbot widget when enabled by the administrator. Value: https://smartmind.it/ API Reference The plugin communicates with external services through the following internal functions. Authentication & Token Management mindweco_plugin_api_login( $base_url, $username, $password ) Authenticates with the RAG API and retrieves an access token. mindweco_plugin_refresh_token() Refreshes the main RAG API access token using stored credentials. mindweco_plugin_knowledge_repository_get_token() Returns a valid knowledge repository token, refreshing automatically if expired. mindweco_plugin_knowledge_repository_refresh_token() Refreshes the knowledge repository token using stored credentials. mindweco_plugin_knowledge_repository_login_with_cookie( $base_url, $username, $password, $external_id, $external_name, $type ) Authenticates with the knowledge repository (Mind Spaces) and retrieves an auth token. Also registers the current indexing configuration as an external app connection. mindweco_plugin_knowledge_repository_logout( $base_url, $external_app_id, $user_id ) Removes the external app connection from the knowledge repository and clears stored credentials. Categories mindweco_plugin_api_create_category( $base_url, $token, $name, $indexing_id, $sitemap_xml, $language, $parent_id ) Creates a new content category in the RAG service. Called automatically on plugin activation using the site’s nav menu sitemap. mindweco_plugin_api_get_categories( $base_url, $token ) Retrieves all categories for the authenticated account. Indexing mindweco_plugin_api_index_items( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $url, $wp_json, $header_levels, $meta, $local_item_id ) Indexes a WordPress post or page into the knowledge base. Also called automatically when a post is published or updated via the transition_post_status hook. mindweco_plugin_api_index_products( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $product_json, $meta, $local_item_id ) Indexes a WooCommerce product into the knowledge base. mindweco_plugin_api_delete_indexed_items( $base_url, $token, $category_id, $item_id ) Deletes a previously indexed item. Also called automatically when a post is trashed or permanently deleted via the before_delete_post and wp_trash_post hooks. Streaming / Ask mindweco_ask_page_based_ref( $base_url, $token, $question, $category_id, $category_ids, $top_k, $app_guid, $callback, $items_ids, $conversation_id ) Sends a question to the streaming endpoint and delivers the response via Server-Sent Events (SSE). Uses cURL exclusively because the WordPress HTTP API does not support streaming callbacks. Supports multi-category queries and item-level filtering for Local Thinking mode. Stripe / Subscriptions mindweco_stripe_add_trial( $stripe_base_url, $app_guid, $product_id, $customer_email, $title, $site_base_url ) Creates a Stripe trial subscription and a new RAG user account simultaneously. Called on plugin activation. mindweco_stripe_add_trial_without_user( $stripe_base_url, $app_guid, $product_id, $customer_email ) Creates a Stripe trial subscription without creating a user account. mindweco_stripe_active_subscription( $stripe_base_url, $app_guid ) Retrieves the currently active Stripe subscription for a given app GUID. Called periodically via mindweco_periodic_subscription_check (every 30 minutes) to keep subscription status in sync. mindweco_get_all_subscriptions( $stripe_base_url, $app_guid ) Retrieves all Stripe subscriptions for a given app GUID. mindweco_get_history_subscription( $stripe_base_url, $app_guid ) Retrieves the full subscription history for a given app GUID. mindweco_plugin_cancel_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel ) Cancels an active Stripe subscription. Also called automatically on plugin deactivation. mindweco_plugin_reactivate_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel ) Reactivates a previously cancelled Stripe subscription. mindweco_download_subscription_invoice( $stripe_base_url, $invoice_number ) Retrieves the PDF download URL for a given invoice number. LLM Configuration mindweco_plugin_create_attach_llm_to_config( $base_url, $token, $name, $llm_base_url, $model_name, $provider, $api_key, $indexing_id ) Creates a new LLM configuration and attaches it to an existing indexing configuration. The API key is encrypted before being stored using AES-256-CBC via mindweco_encrypt_api_key(). mindweco_plugin_update_llm_config( $base_url, $token, $llm_id, $name, $api_key, $llm_base_url, $model_name, $user_id ) Updates an existing LLM configuration. mindweco_plugin_delete_llm_config( $base_url, $token, $llm_id ) Deletes an LLM configuration by ID and clears all related options from the WordPress database. Mind Spaces / Notebooks mindweco_plugin_get_notebooks( $base_url, $token ) Retrieves all notebooks (spaces) from the Mind Spaces knowledge repository. Page-Based Notebooks Notebooks can be assigned to specific WordPress pages via the admin UI. These mappings are stored in the mindweco_page_based_notebooks option as an array keyed by page ID, each containing a title and a notebooks array of notebook IDs. At runtime, mindweco_get_notebooks_for_page( $post_id ) looks up the current page’s title and returns its assigned notebook IDs. These are merged into the category_ids sent to the streaming endpoint. Installation Videos Upload Plugin Method: https://www.youtube.com/watch?v=Y8d5Sn0xg2I Install via WordPress Search: https://www.youtube.com/watch?v=x5ihEikliVE Privacy Policy This plugin transmits the following data to external services operated by Smart Processes: WordPress post and page content (for indexing) WooCommerce product data (for indexing, if WooCommerce is active) Visitor questions typed into the chat widget Authentication tokens derived from administrator login (for API authentication) Customer email and subscription data (for Stripe billing) The following visitor metadata is stored in the WordPress database per conversation session: IP address User agent (browser and OS information) Screen resolution Accepted language Referrer URL Timezone Platform Data is transmitted to the following services: RAG API: https://rag.smartprocesses.cloud Mind Spaces: https://spaces.smartmind.services Subscription API: https://subscriptions.smartprocesses.cloud/api Smart Mind Website: https://smartmind.it A tab-scoped session ID is stored in sessionStorage and used to keep a conversation alive across refreshes and same-tab navigation. Closing the tab or browser starts a new conversation. Access tokens and passwords are encrypted at rest in the WordPress database using AES-256-CBC encryption tied to the site’s unique AUTH_KEY. Browser Local Storage This plugin stores the following data in the visitor’s browser localStorage to preserve UI preferences across page loads: mindweco-theme-mode – stores the visitor’s preferred color theme (light or dark). pinned_{message_id} – stores which chat messages the visitor has pinned. cit_{message_id} – stores citation/source references for bot responses. The following values are stored in sessionStorage so the current chat keeps its state only for the active tab: mindweco_tab_session_id – stores the current tab’s chat session ID. mindweco_conversation_id – stores the active remote conversation ID. mindweco_ask_only_current_page_{post_id} – stores the state of the Local Thinking toggle per page. All data is stored locally in the visitor’s browser only. None of this data is transmitted to external servers. It is automatically cleared when the visitor starts a new chat session. The subscription service may also be contacted server-side to retrieve pricing and billing-related information for the plugin’s subscription features. The Smart Mind website may be referenced for legal pages, product information, optional pricing display, and optional front-end branding links. For full details on how data is collected, processed, and protected, please refer to our Privacy Policy: https://smartmind.it/mind-web-privacy-policy/

Zeno Chatbot: Revolutionize Your WordPress Site with AI-Powered Support Key Features and Intelligent Learning Zeno Chatbot is an advanced AI-powered WordPress chatbot plugin. This innovative tool empowers you to seamlessly integrate a fully customizable chatbot into your WordPress site, harnessing the power of cutting-edge OpenAI (GPT-5 Mini and others) or Google Gemini models for intelligent, human-like interactions. What sets Zeno Chatbot apart is its ability to learn directly from your WordPress pages, posts, and uploaded resources—including images and PDFs. This transforms your site’s content into a dynamic, interactive knowledge base, delivering precise, context-aware responses without any coding required. 24/7 Automated Customer Support: Provide instant, round-the-clock assistance to keep your visitors engaged and satisfied. User-Friendly Setup: Secure, intuitive installation from your WordPress dashboard—deploy in minutes, no technical expertise needed. Advanced Monitoring & Analytics: Track conversations, customer satisfaction, and emerging issues via a comprehensive dashboard. Seamless Email Integration: Convert chats into trackable email threads for effortless follow-up. Ideal for Diverse Websites Whether you’re running a blog, SaaS tools, or eCommerce stores, Zeno Chatbot excels at handling FAQs, offering real-time guidance, and streamlining user journeys. It reduces support workload, boosts engagement, and elevates your site’s overall user experience—all while maintaining your brand’s voice through super customizable widgets (colors, styles, and visualizations). Why Choose Zeno Chatbot? Built exclusively for the WordPress community, this free plugin (with premium features on the horizon) ensures fast, accurate, and friendly conversations that feel truly personalized. Say goodbye to generic bots and hello to a virtual assistant that anticipates needs and resolves queries on autopilot. [Discover Zeno Chatbot today] (https://chatbotwp.ai) and unlock the future of effortless, AI-driven customer engagement! 🚀 Why Use Zeno Chatbot? Reduce your support workload with instant, 24/7 AI assistance. Train the chatbot using your own WordPress content. Fully customizable widget to match your site’s brand. Choose from OpenAI GPT or Google Gemini for response generation. Secure and easy setup directly from your WordPress dashboard. Key Features of Zeno Chatbot AI-Powered by Leading Models Powered by OpenAI (GPT-5 Mini and others) or Google Gemini for smart, human-like conversations Trains Directly on Your Content Automatically learns from your WordPress pages, posts, and uploaded resources including images, and PDF files 100% No-Code Setup Easy installation and configuration directly from your WordPress dashboard Fully Customizable Chat Widget Match your brand with complete control over colors, styles, position, avatars, and welcome messages 24/7 Automated Customer Support Instant answers to FAQs, product questions, and visitor inquiries anytime Context-Aware & Accurate Responses Understands your site content deeply for relevant, on-brand replies Advanced Analytics Dashboard Monitor conversations, track customer satisfaction, and identify common issues Chat-to-Email Integration Seamlessly convert ongoing chats into trackable email threads for follow-up Perfect for Any WordPress Site Ideal for blogs, SaaS sites, eCommerce stores, agencies, and membership sites Secure & Privacy-Focused No external third-party dependencies that compromise your data Free to Start Core plugin is completely free, with premium features in development Rich Markdown Responses AI responses display with beautiful formatting including headers, lists, code blocks, and links for improved readability 🧠 LLM Integration Choose your preferred AI provider: OpenAI, Google Gemini, or Anthropic Claude (coming soon). Supports advanced models like GPT-5 Mini. Store and encrypt your API key securely. Adjust model selection for cost-performance balance. 💬 Customizable Chat Widget Enable or disable floating widget visibility. Add custom agent name, avatar, and chat design. Personalize colors (header, send button, chat bubbles). Works seamlessly with any WordPress theme. ⚙️ General & System Settings Define your chatbot’s tone, behavior, and system prompts. Customize fallback or error messages. Manage all settings through an elegant, modern UI. 📧 Email Notifications Configure outbound email settings for chat transcripts and alerts. Set From Name, From Email, and Reply-To fields. Compatible with WordPress mail and SMTP plugins. 📚 Knowledge Base Integration Train the chatbot with internal content (Pages, Posts). Upload resources – Add images and PDF files from your Media Library. Option to rebuild or clear your content index anytime. Enable automatic updates when content changes. Files up to 15MB supported with automatic format detection. 📊 Smart Dashboard & Analytics Monitor total conversations, response time, and user satisfaction. View chat performance analytics over the last 14 days. Quick insights to measure and improve engagement. 🧩 Built-in Help & Guide Learn setup and usage directly inside the plugin: Why Zeno Chatbot How to Use Setting up LLM & API Key Options at a Glance Credits Alternative to: MXChat AYS ChatGPT Assistant Geekybot Hyve WPBot Roadmap v1.5.0 – Enhanced Analytics & Insights Vector-based semantic search Sentiment and intent analysis Conversion tracking and popular topic dashboard Real-time analytics and report export (CSV, PDF) v1.6.0 – Multilingual Support & Localization Auto-detect and respond in the visitor’s language Support for 50+ languages including RTL (Right-to-Left) Custom translations for widget UI Language-specific AI model selection v1.7.0 – Advanced Document Processing Content priority and relevance scoring TXT file support Automatic document summarization Troubleshooting If your chatbot shows: “I apologize, but I encountered an issue processing your request.” Please check the following: 1. Ensure a valid OpenAI API key is entered. 2. Verify your Data Source is indexed. 3. Review System Prompts for formatting errors. 4. Try rebuilding the index and saving settings again. If the issue persists, please contact our support team. License This plugin is licensed under the GPL-2.0+ license. You are free to modify, extend, and redistribute under the same terms.