Mind Web Concierge vs AI Chatbot for WooCommerce – StoreAgent

Mind Web Concierge brings intelligent AI assistance directly to your WordPress website. Powered by RAG (Retrieval-Augmented Generation) technology, it understands your content and delivers accurate, context-aware responses to your visitors in real time. It allows you to: Provide instant automated responses to visitors Improve customer engagement and retention Reduce support workload Deliver 24/7 AI-powered assistance Index WordPress posts, pages, and WooCommerce products automatically Connect any OpenAI-compatible language model via the LLM settings panel Link a Mind Spaces workspace where you can upload documents and ask questions about them directly Use Local Thinking mode to let visitors ask questions focused on the current page content and any linked Mind Spaces notebooks assigned to that page Perfect for: Business websites E-commerce stores Service providers Corporate portals Easy to install, configure, and scale. Data Handling This plugin stores chatbot conversation logs and metadata in the WordPress database. The following visitor data is collected per conversation: session ID, IP address, screen resolution, user agent (browser info), accepted language, referrer URL, timezone, and platform. Data is accessible only to authorized administrators. Depending on configuration, conversation content may be sent to external services for AI processing. External Services This plugin connects to the following external services operated by Smart Processes. Data is transmitted to these services during normal plugin operation. RAG API URL: https://rag.smartprocesses.cloud Purpose: Content indexing, category management, and AI-generated streaming responses. Data sent: WordPress post content, WooCommerce product data, visitor questions. Mind Spaces API URL: https://spaces.smartmind.services Purpose: Authentication, space retrieval, document-based knowledge access, and knowledge base management. Data sent: Authentication tokens derived from administrator login, space queries, and related knowledge base requests. Mind Spaces is the knowledge management platform behind Mind Web Concierge. It lets you manage spaces (knowledge bases), upload documents, and ask questions directly to test AI responses. For more information visit: https://spaces.smartmind.services Subscription API URL: https://subscriptions.smartprocesses.cloud Purpose: Retrieves pricing information and handles subscription billing and management via Stripe, including trial creation, subscription retrieval, cancellations, reactivations, and invoice downloads. Data sent: App GUID, customer email, Stripe product ID. Smart Mind Website URL: https://smartmind.it Purpose: Provides product information, legal pages, optional pricing display, and the optional “Powered by” link shown in the chatbot widget. Data sent: No personal visitor data is intentionally transmitted by the plugin to this website during normal operation. The plugin may display links to Smart Mind legal or product pages for administrator reference and optional front-end branding. These links do not process visitor chat content. The plugin communicates with Smart Processes services only for features explicitly enabled and used by the site administrator, such as AI responses, content indexing, notebook access, pricing retrieval, and subscription management. No personal user data is transmitted without the administrator’s configuration and the visitor’s direct interaction with the chatbot. Privacy Policy: https://smartmind.it/mind-web-privacy-policy/ Terms of Service: https://smartmind.it/mind-web-terms-of-service/ Plugin Constants The plugin defines the following internal constants. These are set automatically and do not require manual configuration. MINDWECO_RAG_URL The base URL for the RAG API service. Used for all indexing, category management, and streaming ask requests. Value: https://rag.smartprocesses.cloud MINDWECO_NOTEBOOKS_URL The base URL for the Mind Spaces (Notebooks) service. Used for authentication, notebook retrieval, and knowledge base management. Value: https://spaces.smartmind.services MINDWECO_STRIPE_URL The base URL for the Stripe subscription management API. Used for trial creation, subscription status, cancellation, reactivation, and invoice downloads. Value: https://subscriptions.smartprocesses.cloud/api MINDWECO_PROD_ID The Stripe Product ID associated with this plugin’s subscription plan. Passed automatically when creating trial subscriptions. Value: prod_U3VYkOBf6Ngqi3 MINDWECO_POWER_BY The URL of the service provider’s product page. Used to display an optional “Powered by” link in the chatbot widget when enabled by the administrator. Value: https://smartmind.it/ API Reference The plugin communicates with external services through the following internal functions. Authentication & Token Management mindweco_plugin_api_login( $base_url, $username, $password ) Authenticates with the RAG API and retrieves an access token. mindweco_plugin_refresh_token() Refreshes the main RAG API access token using stored credentials. mindweco_plugin_knowledge_repository_get_token() Returns a valid knowledge repository token, refreshing automatically if expired. mindweco_plugin_knowledge_repository_refresh_token() Refreshes the knowledge repository token using stored credentials. mindweco_plugin_knowledge_repository_login_with_cookie( $base_url, $username, $password, $external_id, $external_name, $type ) Authenticates with the knowledge repository (Mind Spaces) and retrieves an auth token. Also registers the current indexing configuration as an external app connection. mindweco_plugin_knowledge_repository_logout( $base_url, $external_app_id, $user_id ) Removes the external app connection from the knowledge repository and clears stored credentials. Categories mindweco_plugin_api_create_category( $base_url, $token, $name, $indexing_id, $sitemap_xml, $language, $parent_id ) Creates a new content category in the RAG service. Called automatically on plugin activation using the site’s nav menu sitemap. mindweco_plugin_api_get_categories( $base_url, $token ) Retrieves all categories for the authenticated account. Indexing mindweco_plugin_api_index_items( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $url, $wp_json, $header_levels, $meta, $local_item_id ) Indexes a WordPress post or page into the knowledge base. Also called automatically when a post is published or updated via the transition_post_status hook. mindweco_plugin_api_index_products( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $product_json, $meta, $local_item_id ) Indexes a WooCommerce product into the knowledge base. mindweco_plugin_api_delete_indexed_items( $base_url, $token, $category_id, $item_id ) Deletes a previously indexed item. Also called automatically when a post is trashed or permanently deleted via the before_delete_post and wp_trash_post hooks. Streaming / Ask mindweco_ask_page_based_ref( $base_url, $token, $question, $category_id, $category_ids, $top_k, $app_guid, $callback, $items_ids, $conversation_id ) Sends a question to the streaming endpoint and delivers the response via Server-Sent Events (SSE). Uses cURL exclusively because the WordPress HTTP API does not support streaming callbacks. Supports multi-category queries and item-level filtering for Local Thinking mode. Stripe / Subscriptions mindweco_stripe_add_trial( $stripe_base_url, $app_guid, $product_id, $customer_email, $title, $site_base_url ) Creates a Stripe trial subscription and a new RAG user account simultaneously. Called on plugin activation. mindweco_stripe_add_trial_without_user( $stripe_base_url, $app_guid, $product_id, $customer_email ) Creates a Stripe trial subscription without creating a user account. mindweco_stripe_active_subscription( $stripe_base_url, $app_guid ) Retrieves the currently active Stripe subscription for a given app GUID. Called periodically via mindweco_periodic_subscription_check (every 30 minutes) to keep subscription status in sync. mindweco_get_all_subscriptions( $stripe_base_url, $app_guid ) Retrieves all Stripe subscriptions for a given app GUID. mindweco_get_history_subscription( $stripe_base_url, $app_guid ) Retrieves the full subscription history for a given app GUID. mindweco_plugin_cancel_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel ) Cancels an active Stripe subscription. Also called automatically on plugin deactivation. mindweco_plugin_reactivate_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel ) Reactivates a previously cancelled Stripe subscription. mindweco_download_subscription_invoice( $stripe_base_url, $invoice_number ) Retrieves the PDF download URL for a given invoice number. LLM Configuration mindweco_plugin_create_attach_llm_to_config( $base_url, $token, $name, $llm_base_url, $model_name, $provider, $api_key, $indexing_id ) Creates a new LLM configuration and attaches it to an existing indexing configuration. The API key is encrypted before being stored using AES-256-CBC via mindweco_encrypt_api_key(). mindweco_plugin_update_llm_config( $base_url, $token, $llm_id, $name, $api_key, $llm_base_url, $model_name, $user_id ) Updates an existing LLM configuration. mindweco_plugin_delete_llm_config( $base_url, $token, $llm_id ) Deletes an LLM configuration by ID and clears all related options from the WordPress database. Mind Spaces / Notebooks mindweco_plugin_get_notebooks( $base_url, $token ) Retrieves all notebooks (spaces) from the Mind Spaces knowledge repository. Page-Based Notebooks Notebooks can be assigned to specific WordPress pages via the admin UI. These mappings are stored in the mindweco_page_based_notebooks option as an array keyed by page ID, each containing a title and a notebooks array of notebook IDs. At runtime, mindweco_get_notebooks_for_page( $post_id ) looks up the current page’s title and returns its assigned notebook IDs. These are merged into the category_ids sent to the streaming endpoint. Installation Videos Upload Plugin Method: https://www.youtube.com/watch?v=Y8d5Sn0xg2I Install via WordPress Search: https://www.youtube.com/watch?v=x5ihEikliVE Privacy Policy This plugin transmits the following data to external services operated by Smart Processes: WordPress post and page content (for indexing) WooCommerce product data (for indexing, if WooCommerce is active) Visitor questions typed into the chat widget Authentication tokens derived from administrator login (for API authentication) Customer email and subscription data (for Stripe billing) The following visitor metadata is stored in the WordPress database per conversation session: IP address User agent (browser and OS information) Screen resolution Accepted language Referrer URL Timezone Platform Data is transmitted to the following services: RAG API: https://rag.smartprocesses.cloud Mind Spaces: https://spaces.smartmind.services Subscription API: https://subscriptions.smartprocesses.cloud/api Smart Mind Website: https://smartmind.it A tab-scoped session ID is stored in sessionStorage and used to keep a conversation alive across refreshes and same-tab navigation. Closing the tab or browser starts a new conversation. Access tokens and passwords are encrypted at rest in the WordPress database using AES-256-CBC encryption tied to the site’s unique AUTH_KEY. Browser Local Storage This plugin stores the following data in the visitor’s browser localStorage to preserve UI preferences across page loads: mindweco-theme-mode – stores the visitor’s preferred color theme (light or dark). pinned_{message_id} – stores which chat messages the visitor has pinned. cit_{message_id} – stores citation/source references for bot responses. The following values are stored in sessionStorage so the current chat keeps its state only for the active tab: mindweco_tab_session_id – stores the current tab’s chat session ID. mindweco_conversation_id – stores the active remote conversation ID. mindweco_ask_only_current_page_{post_id} – stores the state of the Local Thinking toggle per page. All data is stored locally in the visitor’s browser only. None of this data is transmitted to external servers. It is automatically cleared when the visitor starts a new chat session. The subscription service may also be contacted server-side to retrieve pricing and billing-related information for the plugin’s subscription features. The Smart Mind website may be referenced for legal pages, product information, optional pricing display, and optional front-end branding links. For full details on how data is collected, processed, and protected, please refer to our Privacy Policy: https://smartmind.it/mind-web-privacy-policy/

🟡 An AI Chatbot for WooCommerce, Trained on Your Own Products StoreAgent is an AI chatbot for WooCommerce with a full set of AI content tools built in. The chatbot reads your real product catalogue — titles, descriptions, attributes, variations, prices and reviews — and uses it to answer shopper questions in natural conversation, 24/7. This is not a generic ChatGPT window bolted onto your sidebar. It is a WooCommerce chatbot that knows your stock, your prices and your policies, because it is trained on your store. 💬 AI Chatbot for WooCommerce – Instantly answer shopper questions from your own product data ✍️ AI Product Description Writer – Create SEO-ready copy in seconds 🏷️ AI Product Tag Generator – Suggests optimised product tags ⭐ AI Review Summaries – Turns reviews into powerful social proof 📈 AI Insights Dashboard – See what the chatbot is doing and where your content needs work ⚡ No-Code Setup – Connect your store and the chatbot starts working, no API keys to hunt down 👉 You’ll need a free StoreAgent.ai account to activate the AI features. 🧠 Why Store Owners Choose the StoreAgent Chatbot ✅ Slash Your First-Response Support Times Turn your WooCommerce store chat into an AI teammate that handles FAQs, product questions and order questions — the bulk of everyday customer support — saving you hours every week. The StoreAgent AI chatbot slashes first-response times to under 10 seconds and cuts repetitive support questions by 70% or more. Your team stops answering the same five questions over and over, because a conversational chatbot trained on your product data answers them first. ✅ Ship SEO-Ready Product Pages In Seconds AI product description generation is included for all accounts, even free plans. Answer a couple of questions about your product and watch as our e-commerce trained AI writes the copy in a flash. ✅ Insights Delivered To Your Dashboard StoreAgent actively surfaces content improvement opportunities and delivers them to your dashboard, then it’s one click to run the AI content tools and implement the change. The ultimate balance between staying in control and letting AI do the hard work. ✅ No More Copy+Paste Or Fiddling With API Keys Most AI tools feel like you’re babysitting a chat prompt — StoreAgent is different. If you’re still copying and pasting out of a ChatGPT window you’re missing out on e-commerce AI agents that are trained and tuned for store owners. And there are no provider API keys to dig for: connect your store and get started. 💬 What the WooCommerce AI Chatbot Does 🟢 AI Chatbot Widget – A real-time conversational chatbot on your storefront, powered by your own product data 🟢 Product-Aware Conversations – Answers pulled directly from titles, specs, attributes, variations and reviews 🟢 Live Price & Stock Answers – The chatbot reads live product and variation prices at the moment it answers, so it never quotes a stale figure 🟢 Order Lookups – Signed-in shoppers can ask the chatbot about their own orders 🟢 In-Chat Coupon Offers – Let the chatbot offer a coupon to move a hesitant shopper over the line 🟢 Competitor Blocklist – Name the brands you never want your chatbot to mention or recommend 🟢 Tone Control – Set the tone of voice your chatbot replies in 🟢 Multi-Language Detection – The chatbot answers each shopper in their own language 🟢 Full Chat History Logs (Paid Plans) – Read every conversation your chatbot has, in your StoreAgent.ai account 🟢 Feedback & Human Escalation – Shoppers rate the chatbot’s answers, and unresolved conversations can be emailed to you as a summary with the customer set as reply-to 🟢 Guest & Logged-In Support – The chatbot works for anonymous visitors, not just account holders 🟢 WooCommerce Integration – Works out of the box with WooCommerce and any WooCommerce-compatible theme 🛒 A Chatbot That Actually Knows Your Store Most WordPress chatbot plugins ask you to paste content in by hand or point them at a sitemap. StoreAgent indexes your store properly. Choose which post types feed the chatbot — products, posts, pages, or any combination — and StoreAgent keeps that index in sync as you publish and edit. You can exclude specific pages, watch indexing progress as a live percentage, and re-sync any post type on demand. The chatbot holds off appearing on your storefront until the first index finishes, so a shopper never meets a chatbot that doesn’t know anything yet. Variable products are handled properly, right down to per-variation pricing, which is where a lot of AI chatbots quietly fall over on a real WooCommerce catalogue. 🎨 Customise the Chatbot to Match Your Brand Your chatbot should look like it belongs on your site. Set the widget colours, text and greeting to match your brand Choose the chatbot’s position on screen, or open it by default Drop the chatbot inline anywhere with a shortcode instead of a floating bubble Control which post types and pages the chatbot appears on Preview mode to test chatbot answers before your shoppers see them 📊 See What Your Chatbot Is Actually Doing The StoreAgent dashboard tracks chatbot impressions, conversations and chat → add-to-cart events, and turns them into a KPI band and a conversion funnel. You get a plain-English briefing you can open as a full report or share with your team, so the chatbot stops being a black box. ✍️ AI Content Tools for WooCommerce Every plan includes a working set of AI agents for the content jobs you keep putting off: ✍️ Product Descriptions – SEO-friendly product copy in seconds ✍️ Category Descriptions – SEO-friendly copy for your category archives ⚡ Short Descriptions – Scroll-stopping blurbs auto-generated from your long copy 🏷️ Product Tags – One-click tag suggestions for better on-site search ⭐ Review Summaries – Turns mountains of reviews into punchy social proof 🖼️ Image Alt Tags – Accessible, descriptive alt text generated from the image itself 🎟️ Coupon Descriptions – Readable coupon copy written for you 🤝 Upsell & Cross-Sell Suggestions – AI-recommended product pairings 🛡️ Review Moderation – An AI agent that triages incoming product reviews for you ❓ Product Questions (Q&A) – Answer shopper questions on the product page, with an Ask a Question widget Run any agent on a single product, on a sample, or in bulk across your whole catalogue — from the products list, or from WP-CLI. “Complete this product with AI” runs several agents at once to fill out a thin product in one click, and every agent shows its credit cost before you spend anything. 📈 AI Insights for WooCommerce 🔔 Automated Notifications – StoreAgent surfaces quick fixes to your dashboard so you can improve listings without going looking for problems 📈 Content Quality Monitoring – Watches description length and quality, with one-click buttons to fix what it flags 🔌 Works With Your Existing Stack StoreAgent integrates with WooCommerce Wholesale Suite (and respects your wholesale role conditions), WC Vendors, and SiteGround Optimizer. It also exposes 30 abilities through the WordPress Abilities API, so other AI tools on your site can call StoreAgent’s agents directly. 🌍 Built for WordPress & WooCommerce Install and connect your store in a few minutes Compatible with any WooCommerce-ready theme, including block themes Lightweight, CDN-served assets and GDPR-compliant 🆓 Get Started for Free The free Lite plan gives you a real taste of everything, including the AI chatbot and the content tools. Keep it as long as you like. Upgrade when you want higher plan limits or the more advanced features. See all plans at storeagent.ai/pricing/. Use of Third-Party Services This plugin connects your store to the StoreAgent.ai service to power the AI chatbot and the AI content tools. A free StoreAgent.ai account is required. When enabled, the plugin sends the content you select for indexing (for example product titles, descriptions, attributes, prices and reviews) and the messages shoppers type into the chatbot to StoreAgent.ai, which generates the responses and content and returns them to your site. Service: StoreAgent.ai Terms of Service Privacy Policy Please make sure this is compatible with your own privacy policy and applicable data protection laws before enabling the chatbot on a live store. Feedback and Support If you encounter any issues or have feature suggestions, please reach out to us at [email protected]. Have an idea for an AI tool? Let us know.