AxiaChat AI – Free AI Chatbot (Answers Customers Automatically) vs Mind Web Concierge

The best AI Chatbot for WordPress. Like having ChatGPT trained on your content — turn your site into a 24/7 sales & support machine. 🤖 The best free AI Chatbot for WordPress If you want more leads, more sales, and less repetitive support work, you need a powerful chatbot on your website. AxiaChat AI is the best AI chatbot for WordPress designed to help you automate conversations, capture opportunities, and assist visitors instantly — 24 hours a day. This is not just another basic chatbot. This is a smart, business-ready chatbot built for real results — like having a private ChatGPT that knows your business inside out. ⚡ Why This Chatbot Is Different Most WordPress chatbot plugins only provide simple scripted replies. AxiaChat AI gives you a real AI-powered chatbot — backed by the same technology as ChatGPT — that understands context, learns from your content, and responds like a human assistant. Your chatbot can: ✅ Answer product questions automatically, 24/7 ✅ Guide customers to the right service or product ✅ Capture leads automatically — even when you’re offline ✅ Book appointments directly from the chat ✅ Analyze images & documents — visitors send photos or PDFs, the AI sees and responds ✅ Reduce support workload by handling repetitive questions ✅ Work 24/7 without breaks, staff costs, or delays This chatbot becomes part of your team. That’s what real AI chat for WordPress looks like. ⭐ What Users Say ⭐⭐⭐⭐⭐ “The only WooCommerce chatbot plugin that actually works” “Congratulations to the developer for an excellent job. The plugin is well built, reliable, and delivers exactly what it promises.” — gabricp100, February 2026 ⭐⭐⭐⭐⭐ “My conversion rate went up thanks to this chatbot!” “Perfect for small businesses. My conversion rate went up thanks to this chatbot!” — david25k, February 2026 ⭐⭐⭐⭐⭐ “Customizable and powerful” “I love how customizable it is, you can train your own AI agent and make it fit your brand.” — queroamilys, March 2026 ⭐⭐⭐⭐⭐ “It works great!” “We implemented it in the store and it works great.” — Antonio Aponte, February 2026 12 reviews on WordPress.org · 100% five-star ratings. Read all reviews → 📈 Built for Growth Whether you run an eCommerce store, agency, SaaS, or local business, this chatbot helps you scale without hiring more staff. Instead of answering the same questions every day, let your chatbot handle them. Instead of missing leads after hours, let your chatbot capture them. Instead of losing visitors, let your chatbot engage them instantly. A smart chatbot increases conversions. A fast chatbot improves user experience. A trained chatbot builds trust. 🎓 Train Your Chatbot on Your Own Content What makes this chatbot powerful is its ability to learn from your website. You can train your chatbot using: 📘 Pages and posts 🛒 WooCommerce products (prices, stock, SKU — always up to date) ❓ FAQs 📄 PDFs 🧠 Custom knowledge bases 🌐 External web pages And your visitors can send files directly in the chat: 📸 Photos & screenshots — the AI literally sees the image using vision AI 📄 PDF documents — text is extracted automatically and analyzed in context Imagine a customer sending a photo of their broken appliance, or uploading a contract for the AI to summarize. That’s not future tech — it works today. This means your chatbot gives accurate answers based on YOUR business — not generic internet responses. Your visitors talk to a specialized chatbot, not a random AI. Genuine AI chat powered by your own knowledge base. 🎯 Designed for Conversions This is not just a support chatbot. It is also a sales chatbot. Your chatbot can: 🎯 Collect names and emails 📧 Send notifications to your team 📅 Book appointments 👤 Escalate to a human agent � Receive photos & documents from visitors and act on them 🔗 Trigger custom workflows including forwarding uploaded images securely Every AI chat conversation with your chatbot becomes an opportunity. ⚡ Easy Setup in Minutes You don’t need technical skills to launch your chatbot. Install the plugin Add your API key Run the setup wizard Activate your chatbot In less than 5 minutes, your AI chatbot is live and your AI chat channel is open for visitors. 🎨 Fully Customizable Chatbot Match your brand perfectly. Your chatbot supports: 🎨 Custom colors and footer 🤖 Avatars (9 included + custom upload) � File upload button (images & PDFs) with in-chat preview �📱 Floating widget or inline embed via shortcode ✍️ Draggable, minimizable, and closable window 📲 Fully mobile responsive design Make your chatbot look like it was built specifically for your site. 💰 Control Costs & Usage Worried about AI costs? Your chatbot includes: 🔢 Daily usage limits (global and per-user) 🚫 Per-IP and per-user restrictions 📊 Real-time cost tracking and token usage 📝 Optional conversation logging (on/off anytime) You stay in control while your chatbot works for you. 🧠 Powerful AI Behind Your Chatbot Your chatbot can connect to: 🟢 OpenAI — GPT-5.6 Luna (default efficient chat), GPT-5.6 Terra/Sol, GPT-5.5, GPT-5.4 and legacy-compatible aliases 🟢 Anthropic Claude — Haiku 4.5 (default fast/cheap), Sonnet 5 (balanced), Opus 4.8 (premium), Fable 5 (flagship) and more 🟢 Google Gemini — 3.5 Flash (default fast chat), 3.1 Flash-Lite (lowest cost), 3.1 Pro and legacy-compatible 2.5 redirects You choose the AI engine for your chatbot. You control how your chatbot behaves. You decide what your chatbot knows. Unlike SaaS platforms or using ChatGPT directly, this chatbot runs directly on your WordPress site. Your data stays on your server. Your brand stays front and center. Your AI chat, your rules. 🔐 GDPR & Privacy Friendly This chatbot includes built-in consent tools and privacy controls. You can enable or disable conversation logging anytime. Your chatbot respects your users and your compliance requirements. ✅ Perfect For 🛒 WooCommerce stores 🏢 Agencies 🚀 SaaS businesses 🏤 Corporate websites 🔧 Service companies ✍️ Bloggers 🎓 Online educators If you want more engagement and automation, you need a professional chatbot and a reliable AI chat solution. 📚 Documentation & Technical Resources Official website: axiachat.org Full documentation, tutorials and advanced configuration guides: axiachat.org/help Community support forum: wordpress.org/support/plugin/axiachat-ai 🆓 Getting Started The free version of this chatbot is fully functional and covers most business needs. Start for free, explore all the core features, and grow at your own pace. 🚀 Stop Losing Opportunities Every visitor that leaves your site without interacting is a missed opportunity. A smart chatbot greets them. A helpful chatbot answers them. A proactive chatbot converts them. Install the best AI chatbot for WordPress today — your own ChatGPT working exclusively for your business — and transform your website into a 24/7 growth engine. Technical Features Supported AI Models OpenAI (GPT) GPT-5.6 Luna (default efficient chat) GPT-5.6 Terra GPT-5.6 Sol GPT-5.5 GPT-5.5 Pro GPT-5.4 GPT-5.4 Pro GPT-5.4 Mini GPT-5.4 Nano ChatGPT chat-latest GPT-5.2 Thinking Legacy aliases GPT-5.1/5.2/5.3 Chat Latest are auto-migrated to GPT-5.6 Luna GPT-5 GPT-5 Mini GPT-5 Nano GPT-4.1 / 4.1 Mini / 4.1 Nano GPT-4o / 4o Mini GPT-4 Turbo GPT-3.5 Turbo Anthropic (Claude) Claude Haiku 4.5 (default fast, lower cost) Claude Sonnet 5 (balanced chat and reasoning) Claude Sonnet 4.6 / 4.5 Claude Opus 4.8 (premium) Claude Fable 5 (flagship reasoning model) Claude Opus 4.7 / 4.6 Claude Opus 4.5 / 4.1 Claude Sonnet 4 and Claude Opus 4 — legacy (deprecated, retirement scheduled Jun 2026) Claude Sonnet 3.7 / Haiku 3.5 / 3 — legacy (retired) Google Gemini Gemini 3.5 Flash (stable, default fast chat) Gemini 3.1 Flash-Lite (stable, lowest cost fallback) Gemini 3.1 Pro Preview Gemini 3 Flash Preview — legacy (deprecated, use 3.5 Flash) Gemini 3.1 Flash-Lite Preview / Gemini 3 Pro Preview — legacy (shut down) Gemini 2.5 Pro / Flash / Flash-Lite — legacy (deprecated, retirement scheduled Oct 2026) Gemini 2.0 Flash / Flash-Lite — legacy (shut down Jun 2026) Automation & Integrations REST API ready — every bot interaction is driven by a WordPress AJAX endpoint, making it straightforward to integrate from external systems Outbound webhook parameters — configure method (GET/POST), headers, body template with dynamic placeholders, and response mapping Add-ons AI Tools — native function-calling tools (web search, calculations, date/time, etc.) File & Image Uploads — visitors can send photos (JPG, PNG, WebP) and PDF documents directly in the chat. Images are analyzed via AI vision; PDFs have text extracted automatically. Configurable per bot with file type and size controls Appointments — let the bot schedule appointments directly from the chat Lead Capture — collect and store visitor data (name, email, phone) inside the chat flow Web Scraper — fetch and summarise live web content as part of a bot response RAG — Retrieval-Augmented Generation Local vector search (cosine similarity) Pinecone support OpenAI embeddings Advanced indexing WooCommerce enrichment Featured images in chat Security & Validation WordPress nonce Honeypot protection CAPTCHA support Moderation API Rate limiting Usage limits Hidden system prompt Endpoint allowlist Frontend & UI Floating widget (configurable position: bottom-right, bottom-left, etc.) or inline layout via shortcode Fully draggable, minimizable and closable chat window Voice chat mode (type="voice_text") with browser Web Speech API File upload button (📎) with drag-and-drop support, in-chat thumbnail preview, and admin log attachment indicators Automatic image optimization (resize + compress) to minimize API costs while preserving visual quality Markdown rendering including images, bold, lists, and code blocks Suggestion chips / quick-reply buttons WhatsApp CTA button inside the chat window (configurable per bot) Admin & Developer Tools Guided Easy Setup Wizard — fully working bot in under 2 minutes One-click AI-generated bot instructions — describe your use case, AI writes the system prompt Built-in prompt templates (Customer Support, Lead Generation, E-commerce, FAQ, etc.) Chat conversation logs with full transcript, token usage, and cost breakdown Email alerts on new conversations — full transcript or summary, per-conversation or digest mode [aichat id="slug"] shortcode with 20+ data-attribute parameters (layout, position, colours, avatar, voice, maximized, etc.) Bundled Libraries Bootstrap (local) Bootstrap Icons (local) smalot/pdfparser (LGPLv3) for PDF extraction External Services / Data Disclosure This plugin can connect to the following third‑party APIs depending on which features you enable. You (the site owner) must supply the API keys. No keys are bundled and no traffic is proxied through a vendor server controlled by this plugin author. 1. OpenAI Used for: chat completions / responses, embeddings (context indexing), moderation (safety checks). Endpoints used (HTTPS): * https://api.openai.com/v1/chat/completions (legacy Chat Completions) * https://api.openai.com/v1/responses (Responses API – new unified endpoint if configured) * https://api.openai.com/v1/embeddings (document/post/PDF embedding + wizard indexing) * https://api.openai.com/v1/moderations (content moderation) Data Sent: * User prompt text (per message) and limited conversation history (trimmed for token control) * System / policy instructions (security + privacy policy + bot instructions) * Optional retrieved context snippets (only the selected top‑N chunks or page excerpt – never the full original document) * Embedding requests: raw chunk text produced from your site’s content or uploaded PDFs * Moderation: only the user prompt text (not the entire history) Data Retention (Your Server): * Conversation log rows (if logging enabled) including user prompt, model reply, timestamps, bot slug, session id, optional user id. IP (binary) only stored when per‑IP limits are turned on. Disable logging to stop storing new rows. * Embeddings table stores numeric vectors generated from your content (not reversible plaintext) plus the original chunk text for retrieval. Recommendations: * Update your privacy policy to disclose sending user prompts and limited site content to OpenAI for processing. * Disable logging or periodically purge if you process personal data. Legal / Docs: * Terms: https://openai.com/policies/terms-of-use * Privacy: https://openai.com/policies/privacy-policy * Usage Policies: https://openai.com/policies/usage-policies Opt‑Out / Control: * Remove the OpenAI API key in Settings to stop all OpenAI calls (bots will refuse to answer). * Disable conversation logging. * Limit context ingestion to non‑sensitive pages. 2. Anthropic (Claude) Used for: alternative chat completions via Claude models (messages API) when a bot provider is set to Anthropic/Claude. Endpoint used (HTTPS): * https://api.anthropic.com/v1/messages Data Sent: * A rewritten message array: system instructions + user prompt + condensed prior turns (trimmed) + optional retrieved context snippets. * Model identifier, max tokens / temperature style parameters. Headers: * x-api-key (your key) and anthropic-version (currently 2023-06-01 set in code). Retention (Your Server): * Same as OpenAI notes for conversation logging (the provider choice does not change local storage schema). Legal / Docs: * Terms: https://www.anthropic.com/legal/terms-of-service * Privacy: https://www.anthropic.com/legal/privacy * Usage Policy: https://www.anthropic.com/legal/aup Opt‑Out / Control: * Leave the Claude API key blank; those bots will fallback/refuse if provider requires it. * Switch provider per bot back to OpenAI. 3. Pinecone (Optional Remote Vector Store) Only used if you explicitly create a Context with remote type “Pinecone”. Local context mode (default) never contacts Pinecone. Endpoint Pattern: * Region/index specific HTTPS endpoints you enter (example placeholder: https://controller.pinecone.io and index query/upsert endpoints under *.pinecone.io). The plugin validates host against an allowlist containing pinecone.io (filter extendable). Used For: * Upserting embeddings (during context indexing / syncing) * Querying similar vectors when answering a question in that context. Data Sent: * Vectors (embedding arrays) and associated metadata (post/page IDs, titles, short chunk text) for upsert. * Query: the embedding vector of the user question + top‑K request. Retention: * Stored inside your Pinecone project (not on this plugin server). Local DB still keeps minimal reference metadata if you mix modes. Legal / Docs: * Terms: https://www.pinecone.io/terms/ * Privacy: https://www.pinecone.io/privacy/ * Security: https://www.pinecone.io/security/ Opt‑Out / Control: * Do not configure a remote Pinecone context; use local mode or page mode instead. * Delete the remote context to stop future upserts/queries. 4. Google Gemini (Optional AI Provider) Used for: alternative chat completions via Google Gemini models when a bot provider is set to Google/Gemini. Endpoint used (HTTPS): * https://generativelanguage.googleapis.com/v1beta/models/{model}:generateContent Data Sent: * System instructions + user prompt + condensed prior turns (trimmed) + optional retrieved context snippets. * Model identifier and generation configuration parameters. Headers: * API key passed as URL parameter (key=). Retention (Your Server): * Same as OpenAI notes for conversation logging. Legal / Docs: * Terms: https://ai.google.dev/gemini-api/terms * Privacy: https://policies.google.com/privacy * Usage Policy: https://ai.google.dev/gemini-api/terms Opt‑Out / Control: * Leave the Gemini API key blank; those bots will fallback/refuse if provider requires it. * Switch provider per bot to OpenAI or Claude. 5. Freemius SDK (Licensing & Analytics) This plugin uses the Freemius SDK for license activation, update delivery, and anonymous usage analytics (opt-in). Endpoints used (HTTPS): * https://api.freemius.com (license checks, updates, analytics) Data Sent (if opted in): * Site URL, WordPress version, PHP version, plugin version, and admin email. * No visitor/chat data is ever sent to Freemius. Legal / Docs: * Terms: https://freemius.com/terms/ * Privacy: https://freemius.com/privacy/ Opt‑Out / Control: * During activation, choose “Skip” to opt out of anonymous analytics. * License-related API calls are required only for premium features. 6. Google Sheets (Optional Lead Export) Only used if you enable the Google Sheets lead destination in the Leads add‑on. The plugin connects to Google APIs via OAuth 2.0 …

Mind Web Concierge brings intelligent AI assistance directly to your WordPress website. Powered by RAG (Retrieval-Augmented Generation) technology, it understands your content and delivers accurate, context-aware responses to your visitors in real time. It allows you to: Provide instant automated responses to visitors Improve customer engagement and retention Reduce support workload Deliver 24/7 AI-powered assistance Index WordPress posts, pages, and WooCommerce products automatically Connect any OpenAI-compatible language model via the LLM settings panel Link a Mind Spaces workspace where you can upload documents and ask questions about them directly Use Local Thinking mode to let visitors ask questions focused on the current page content and any linked Mind Spaces notebooks assigned to that page Perfect for: Business websites E-commerce stores Service providers Corporate portals Easy to install, configure, and scale. Data Handling This plugin stores chatbot conversation logs and metadata in the WordPress database. The following visitor data is collected per conversation: session ID, IP address, screen resolution, user agent (browser info), accepted language, referrer URL, timezone, and platform. Data is accessible only to authorized administrators. Depending on configuration, conversation content may be sent to external services for AI processing. External Services This plugin connects to the following external services operated by Smart Processes. Data is transmitted to these services during normal plugin operation. RAG API URL: https://rag.smartprocesses.cloud Purpose: Content indexing, category management, and AI-generated streaming responses. Data sent: WordPress post content, WooCommerce product data, visitor questions. Mind Spaces API URL: https://spaces.smartmind.services Purpose: Authentication, space retrieval, document-based knowledge access, and knowledge base management. Data sent: Authentication tokens derived from administrator login, space queries, and related knowledge base requests. Mind Spaces is the knowledge management platform behind Mind Web Concierge. It lets you manage spaces (knowledge bases), upload documents, and ask questions directly to test AI responses. For more information visit: https://spaces.smartmind.services Subscription API URL: https://subscriptions.smartprocesses.cloud Purpose: Retrieves pricing information and handles subscription billing and management via Stripe, including trial creation, subscription retrieval, cancellations, reactivations, and invoice downloads. Data sent: App GUID, customer email, Stripe product ID. Smart Mind Website URL: https://smartmind.it Purpose: Provides product information, legal pages, optional pricing display, and the optional “Powered by” link shown in the chatbot widget. Data sent: No personal visitor data is intentionally transmitted by the plugin to this website during normal operation. The plugin may display links to Smart Mind legal or product pages for administrator reference and optional front-end branding. These links do not process visitor chat content. The plugin communicates with Smart Processes services only for features explicitly enabled and used by the site administrator, such as AI responses, content indexing, notebook access, pricing retrieval, and subscription management. No personal user data is transmitted without the administrator’s configuration and the visitor’s direct interaction with the chatbot. Privacy Policy: https://smartmind.it/mind-web-privacy-policy/ Terms of Service: https://smartmind.it/mind-web-terms-of-service/ Plugin Constants The plugin defines the following internal constants. These are set automatically and do not require manual configuration. MINDWECO_RAG_URL The base URL for the RAG API service. Used for all indexing, category management, and streaming ask requests. Value: https://rag.smartprocesses.cloud MINDWECO_NOTEBOOKS_URL The base URL for the Mind Spaces (Notebooks) service. Used for authentication, notebook retrieval, and knowledge base management. Value: https://spaces.smartmind.services MINDWECO_STRIPE_URL The base URL for the Stripe subscription management API. Used for trial creation, subscription status, cancellation, reactivation, and invoice downloads. Value: https://subscriptions.smartprocesses.cloud/api MINDWECO_PROD_ID The Stripe Product ID associated with this plugin’s subscription plan. Passed automatically when creating trial subscriptions. Value: prod_U3VYkOBf6Ngqi3 MINDWECO_POWER_BY The URL of the service provider’s product page. Used to display an optional “Powered by” link in the chatbot widget when enabled by the administrator. Value: https://smartmind.it/ API Reference The plugin communicates with external services through the following internal functions. Authentication & Token Management mindweco_plugin_api_login( $base_url, $username, $password ) Authenticates with the RAG API and retrieves an access token. mindweco_plugin_refresh_token() Refreshes the main RAG API access token using stored credentials. mindweco_plugin_knowledge_repository_get_token() Returns a valid knowledge repository token, refreshing automatically if expired. mindweco_plugin_knowledge_repository_refresh_token() Refreshes the knowledge repository token using stored credentials. mindweco_plugin_knowledge_repository_login_with_cookie( $base_url, $username, $password, $external_id, $external_name, $type ) Authenticates with the knowledge repository (Mind Spaces) and retrieves an auth token. Also registers the current indexing configuration as an external app connection. mindweco_plugin_knowledge_repository_logout( $base_url, $external_app_id, $user_id ) Removes the external app connection from the knowledge repository and clears stored credentials. Categories mindweco_plugin_api_create_category( $base_url, $token, $name, $indexing_id, $sitemap_xml, $language, $parent_id ) Creates a new content category in the RAG service. Called automatically on plugin activation using the site’s nav menu sitemap. mindweco_plugin_api_get_categories( $base_url, $token ) Retrieves all categories for the authenticated account. Indexing mindweco_plugin_api_index_items( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $url, $wp_json, $header_levels, $meta, $local_item_id ) Indexes a WordPress post or page into the knowledge base. Also called automatically when a post is published or updated via the transition_post_status hook. mindweco_plugin_api_index_products( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $product_json, $meta, $local_item_id ) Indexes a WooCommerce product into the knowledge base. mindweco_plugin_api_delete_indexed_items( $base_url, $token, $category_id, $item_id ) Deletes a previously indexed item. Also called automatically when a post is trashed or permanently deleted via the before_delete_post and wp_trash_post hooks. Streaming / Ask mindweco_ask_page_based_ref( $base_url, $token, $question, $category_id, $category_ids, $top_k, $app_guid, $callback, $items_ids, $conversation_id ) Sends a question to the streaming endpoint and delivers the response via Server-Sent Events (SSE). Uses cURL exclusively because the WordPress HTTP API does not support streaming callbacks. Supports multi-category queries and item-level filtering for Local Thinking mode. Stripe / Subscriptions mindweco_stripe_add_trial( $stripe_base_url, $app_guid, $product_id, $customer_email, $title, $site_base_url ) Creates a Stripe trial subscription and a new RAG user account simultaneously. Called on plugin activation. mindweco_stripe_add_trial_without_user( $stripe_base_url, $app_guid, $product_id, $customer_email ) Creates a Stripe trial subscription without creating a user account. mindweco_stripe_active_subscription( $stripe_base_url, $app_guid ) Retrieves the currently active Stripe subscription for a given app GUID. Called periodically via mindweco_periodic_subscription_check (every 30 minutes) to keep subscription status in sync. mindweco_get_all_subscriptions( $stripe_base_url, $app_guid ) Retrieves all Stripe subscriptions for a given app GUID. mindweco_get_history_subscription( $stripe_base_url, $app_guid ) Retrieves the full subscription history for a given app GUID. mindweco_plugin_cancel_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel ) Cancels an active Stripe subscription. Also called automatically on plugin deactivation. mindweco_plugin_reactivate_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel ) Reactivates a previously cancelled Stripe subscription. mindweco_download_subscription_invoice( $stripe_base_url, $invoice_number ) Retrieves the PDF download URL for a given invoice number. LLM Configuration mindweco_plugin_create_attach_llm_to_config( $base_url, $token, $name, $llm_base_url, $model_name, $provider, $api_key, $indexing_id ) Creates a new LLM configuration and attaches it to an existing indexing configuration. The API key is encrypted before being stored using AES-256-CBC via mindweco_encrypt_api_key(). mindweco_plugin_update_llm_config( $base_url, $token, $llm_id, $name, $api_key, $llm_base_url, $model_name, $user_id ) Updates an existing LLM configuration. mindweco_plugin_delete_llm_config( $base_url, $token, $llm_id ) Deletes an LLM configuration by ID and clears all related options from the WordPress database. Mind Spaces / Notebooks mindweco_plugin_get_notebooks( $base_url, $token ) Retrieves all notebooks (spaces) from the Mind Spaces knowledge repository. Page-Based Notebooks Notebooks can be assigned to specific WordPress pages via the admin UI. These mappings are stored in the mindweco_page_based_notebooks option as an array keyed by page ID, each containing a title and a notebooks array of notebook IDs. At runtime, mindweco_get_notebooks_for_page( $post_id ) looks up the current page’s title and returns its assigned notebook IDs. These are merged into the category_ids sent to the streaming endpoint. Installation Videos Upload Plugin Method: https://www.youtube.com/watch?v=Y8d5Sn0xg2I Install via WordPress Search: https://www.youtube.com/watch?v=x5ihEikliVE Privacy Policy This plugin transmits the following data to external services operated by Smart Processes: WordPress post and page content (for indexing) WooCommerce product data (for indexing, if WooCommerce is active) Visitor questions typed into the chat widget Authentication tokens derived from administrator login (for API authentication) Customer email and subscription data (for Stripe billing) The following visitor metadata is stored in the WordPress database per conversation session: IP address User agent (browser and OS information) Screen resolution Accepted language Referrer URL Timezone Platform Data is transmitted to the following services: RAG API: https://rag.smartprocesses.cloud Mind Spaces: https://spaces.smartmind.services Subscription API: https://subscriptions.smartprocesses.cloud/api Smart Mind Website: https://smartmind.it A tab-scoped session ID is stored in sessionStorage and used to keep a conversation alive across refreshes and same-tab navigation. Closing the tab or browser starts a new conversation. Access tokens and passwords are encrypted at rest in the WordPress database using AES-256-CBC encryption tied to the site’s unique AUTH_KEY. Browser Local Storage This plugin stores the following data in the visitor’s browser localStorage to preserve UI preferences across page loads: mindweco-theme-mode – stores the visitor’s preferred color theme (light or dark). pinned_{message_id} – stores which chat messages the visitor has pinned. cit_{message_id} – stores citation/source references for bot responses. The following values are stored in sessionStorage so the current chat keeps its state only for the active tab: mindweco_tab_session_id – stores the current tab’s chat session ID. mindweco_conversation_id – stores the active remote conversation ID. mindweco_ask_only_current_page_{post_id} – stores the state of the Local Thinking toggle per page. All data is stored locally in the visitor’s browser only. None of this data is transmitted to external servers. It is automatically cleared when the visitor starts a new chat session. The subscription service may also be contacted server-side to retrieve pricing and billing-related information for the plugin’s subscription features. The Smart Mind website may be referenced for legal pages, product information, optional pricing display, and optional front-end branding links. For full details on how data is collected, processed, and protected, please refer to our Privacy Policy: https://smartmind.it/mind-web-privacy-policy/