Mika AI Chat vs WinaltChat for WooCommerce

Mika is a 24/7 sales assistant for small businesses. It lives on your website around the clock, answers visitor questions using your actual business information, captures leads, and handles appointment requests. No coding, no scripts, no flow building. Unlike most chatbots, Mika reads your website automatically and keeps learning from anything else you share, including service details, pricing, and the stories behind your business. It holds natural conversations and sends you warm leads the moment a visitor is ready to connect. Mika is powered by a self-learning visitor conversion engine informed by behavioral science research. It selects the right approach for each visitor based on what they type, what page they are on, and how the conversation unfolds. Why Small Businesses Choose Mika Free forever plan with around 30 conversations per month, enough for most startups and brand new sites that are just launching Works in 13 languages with Auto-Detect mode (English, Spanish, Mandarin, French, Vietnamese, Korean, Tagalog, Arabic, Russian, Portuguese, German, Italian, Japanese) Set up in minutes. Install the plugin, paste your API key, done No scripts or decision trees. Mika reads your website and answers naturally Captures leads automatically. Name, email, phone, and a summary of what the visitor needs Handles appointment requests. Visitors share their preferred date and time; you confirm in your own calendar Built for WooCommerce. Live product search inside chat with photo cards, variants, and inventory awareness Privacy Mode for healthcare practices. Zero-storage option that processes visitor messages and discards them Proactive visitor engagement. Exit intent detection, scroll triggers, and returning visitor greetings Follow-up email sequences. Automated thank-you, reminder, review request, and rebook emails after appointments Structured knowledge base. Add FAQ pairs Mika uses to answer questions precisely, with automatic gap detection Team management. Invite staff with role-based access (owner, admin, staff) and per-staff booking availability Works on any WordPress theme. Compatible with Elementor, Divi, Astra, Kadence, GeneratePress, and all major page builders Built for Three Kinds of Businesses Mika is shaped by what real owners told us they actually need. The features below are organized by the kind of business you run. 1. Local Service Businesses If you run a salon, dental office, home services company, law practice, accounting firm, or any other local business, you already pay for every website visitor through ads or SEO. Most of them leave without saying a word. Mika talks to them. The pain we kept hearing from owners: contact forms get a 2-3% fill rate, after-hours calls go to voicemail, and visitors who do not get an instant answer book somewhere else by morning. What Mika does for local service businesses: 24/7 lead capture, including evenings and weekends Instant email notification with the visitor’s name, contact, and a summary of what they need Appointment request handling so visitors share preferred date and time, then you confirm Custom guardrails to keep conversations on topic and aligned with your business Proactive triggers that start conversations before visitors leave (exit intent, scroll, returning visitor) Automated follow-up email sequences after appointments (thank-you, reminders, review requests, rebook) 13 languages with Auto-Detect mode Free forever plan with around 30 conversations per month Paid plans start at $9.99/month for around 5 to 10 conversations per day, with a 14-day free trial 2. Healthcare Practices (Dentists, Therapists, Optometrists, Accountants) The pain we kept hearing from practice owners: most chat vendors claim compliance, but cannot explain where messages are stored, who has access, or whether anything is logged. Compliance officers reject vendors that cannot answer those questions. Mika offers a Privacy Mode that takes a different approach. Instead of trying to claim compliance, it stores nothing. What Mika does for healthcare practices: Zero-Storage Healthcare Privacy Mode. Visitor messages are processed and discarded. No transcripts, no contact info persisted in our database. Healthcare guardrails. Mika never asks about symptoms, diagnoses, or medications. All clinical questions are redirected to scheduling. Appointment requests only. Mika collects name, contact, preferred date and time, and general service. Nothing more. Secure notifications. Lead details are delivered through a one-time encrypted link. PIN is sent via a separate channel. Both are required to view the details. Tamper-evident audit log with cryptographic verification for every privacy event. Available on Standard Pro ($49.99/month). Privacy Mode is enabled during managed onboarding. Contact us at hiremika.com to set it up. We do not claim HIPAA compliance and we do not provide BAAs. The value of Privacy Mode is that there is nothing stored to breach in the first place. 3. WooCommerce Stores The pain we kept hearing from store owners: shoppers want a personal shopper who knows the catalog, not a chatbot that loops them or just answers basic FAQs. Existing chat tools cannot search products and the AI add-ons get expensive fast. Mika is the only widget that searches your WooCommerce catalog live during a conversation and renders product photo cards inline. What Mika does for WooCommerce stores: Live product search inside chat. Visitors describe what they want and Mika searches your catalog and shows photo cards with prices and variants. Color, size, and price filtering. Customers ask “do you have this in large under $50?” and Mika checks inventory and answers with real options. Catalog auto-sync. New SKUs show up automatically throughout the day. No manual re-sync. Two CTAs on every product card. “View on site” sends them to the product page; “More info” continues the conversation. Out-of-stock awareness. Mika never recommends what you cannot ship. Retail Starter $30/month with a 14-day free trial. Up to 500 SKUs. Works With Your Favorite Plugins Mika runs alongside the plugins you already use: WooCommerce – Live product search in chat with photo cards, variants, and stock awareness MemberPress – Convert visitors browsing your offerings into paying members LearnDash – Help prospective students find the right course BuddyBoss – Answer community questions and drive signups Gravity Forms / WPForms – Replace static forms with live conversations Bookly / Amelia – Mika captures appointment requests alongside your existing booking plugin Elementor / Divi / Beaver Builder – Floating widget works on any page builder Honest About What Mika Will and Will Not Do Too many chat tools overpromise and embarrass the businesses that install them. Here is what Mika will not do: No live agent handoff. When Mika cannot answer, she gracefully tells the visitor a team member will reach out, then emails you their question. There is no human waiting in a queue and no “transferring you to an agent” dead end. No outbound phone calls. Mika does not dial out or return calls. If a visitor wants to speak with someone, Mika captures the request and emails you. No medical advice. With Privacy Mode enabled, Mika refuses to discuss symptoms, medications, or diagnoses. No fake confirmations. When something fails on the back end, Mika tells the visitor honestly instead of pretending an appointment is booked. Free Plan (no credit card required) Mika has a true free forever plan, not a 14-day trial that disappears. It is designed for startups and brand new businesses just launching their website, and it covers most of them comfortably. Every Mika account starts with a free plan that includes: Around 30 conversations per month, enough for the typical just-launched site Lead capture with instant email notifications 13-language support with Auto-Detect mode Custom welcome message Works on any website No credit card, no time limit, no surprise upgrade prompts Paid Plans Standard plans for service and professional businesses (estimated daily conversation volume, not hard limits): Core ($9.99/mo) – Around 5 to 10 conversations per day, appointment requests, custom guardrails, 14-day free trial Plus ($19.99/mo) – Around 10 to 20 conversations per day, auto follow-up emails, custom personality, brand colors, proactive triggers, returning visitor greetings, team accounts Pro ($49.99/mo) – Unlimited conversations per day, full widget customization, dedicated account team, Privacy Mode available, SMS lead alerts Retail plans for WooCommerce shops with product search: Retail Starter ($30/mo) – 500 SKUs, 14-day free trial Retail Core ($50/mo) – 2,000 SKUs Retail Pro ($100/mo) – Unlimited SKUs How It Works Sign up at hiremika.com (free, no credit card) Mika scans your website and learns your business: services, hours, location, and more Review and customize your welcome message, personality, and goals Install this plugin, paste your API key, and enable the widget Start capturing leads. Mika answers visitor questions and sends you warm leads via email Industries That Use Mika Mika works for any small business with a website. Popular industries include: Dental offices and medical practices (with Zero-Storage Privacy Mode) Therapy and counseling practices (with Zero-Storage Privacy Mode) Law firms and legal practices Accounting and financial advisory firms (with Zero-Storage Privacy Mode) HVAC, plumbing, and home services Real estate agencies Salons and spas Car dealerships (with live inventory search and photo cards) Retail stores and boutiques (with product catalog search) Restaurants and hospitality Course creators and membership sites And 20+ more industry-specific configurations What This Plugin Does This plugin adds the Mika widget to your WordPress site by inserting a small JavaScript snippet in your site’s footer. The snippet loads the widget from api.hiremika.com, which displays a floating chat button on your pages. When visitors click the chat button, they have a conversation with Mika. Mika uses the information from your website to answer questions, capture contact details, and handle appointment requests. External service: This plugin connects to hiremika.com, a third-party service operated by Dcipher LLC. Visitor chat messages are sent to Mika’s servers for processing. No WordPress admin data, user accounts, or site configuration is transmitted. Review our Terms of Service and Privacy Policy. Plugin Features One-click installation from the WordPress plugin directory Settings page under Settings > Mika AI Chat Test Connection button to verify your API key works Enable/disable toggle to control when the widget appears Widget position selector (bottom-right or bottom-left) Page exclusion to hide the widget on specific pages or posts Per-page disable checkbox in the post/page editor sidebar Clean uninstall removes all plugin data when deleted Lightweight with zero impact on page load speed (script loads asynchronously)

WinaltChat adds a fast, intelligent chat widget to your WooCommerce store. Customers can search your product catalogue, get instant answers about shipping and returns, and — when they need a real person — connect to your support team through a built-in live chat system, all without leaving your store. AI Shopping Assistant Dual AI Modes — Use your own API key from Groq — LLaMA (Free Tier), ChatGPT (OpenAI), Claude (Anthropic), or Gemini (Google) for full conversational AI. No key? The built-in Basic AI mode runs entirely on your server with zero external calls and zero ongoing cost. Smart Product Search — Intent-aware search across your WooCommerce catalogue. Handles typos, synonyms, multilingual and mixed-language queries, and follow-up questions naturally. Product Comparisons — Customers can ask “which is better, the Sony or the Samsung?” and get a clear side-by-side comparison with prices and key specs from your own catalogue. Store Knowledge Base — Reads your shipping, returns, contact, and about pages to answer policy questions accurately and dynamically — no hardcoded answers that break for other stores. Conversation Context — Remembers context within a session so follow-up questions (“does it come in blue?”) work naturally. Amazon Affiliate Fallback — When a product is out of stock, optionally suggest an Amazon affiliate link so you still earn a commission. Live Human Chat Human Handoff — When a customer types phrases like “I want to talk to a human”, “customer service”, “live agent”, or dozens of natural variants, the plugin detects the request and connects them to a real person on your team. Admin Live Chats Dashboard — A dedicated Live Chats screen in your WordPress admin shows all active, waiting, and closed conversations in a two-panel interface. Every handoff request is queued here as soon as it happens — keep the tab open to also show as instantly online to visitors and connect in real time. Visitor Name Prompt — Before connecting, the visitor is optionally asked for their name. If skipped, they are identified as “Visitor #ID” so you can tell conversations apart. Full Conversation Context for Agents — When a customer is handed off, the admin sees the complete prior AI conversation so there is no need to ask “how can I help?” twice. Visitor Presence Dot — A green dot shows the visitor is active. It turns grey within 30 seconds if they close the tab. Two-Tier Timeout — If your team does not respond within 90 seconds, the visitor sees a friendly patience message. After 5 minutes of no reply, the chat gracefully falls back to the AI assistant with an optional email capture. Intelligent Offline Handling — When no admin is online the AI keeps helping, and the handoff request is still queued in the background so it’s waiting in your Live Chats list whenever you next check — no need to have caught it live. Visitors can also optionally leave their email for a follow-up; leads appear with a dedicated Leads section and unread badge. Session Management — Close chats when resolved, or delete them permanently. Closed and lead sessions stay visible in their own sections until manually removed. Zero External Dependencies — Live chat runs entirely within your WordPress site using secure AJAX polling over the REST API. No Pusher, no third-party service, no extra cost. Email Notifications — Get an email when a customer starts a live chat or leaves their contact details while you are offline. Privacy & Security All live chat data is stored in your own WordPress database. Nothing is sent to an external service. Session tokens are 32-character cryptographically random strings — not sequential IDs — so sessions cannot be enumerated. All endpoints enforce nonces, capability checks, input sanitization, output escaping, and rate limiting. Message content is sanitized server-side, and rich chat HTML (product cards, links, images) is additionally sanitized client-side via a bundled copy of DOMPurify before being rendered — see “Bundled Libraries” below. Bundled Libraries DOMPurify 3.1.6 — client-side HTML sanitizer, used to safely render rich chat content (product cards, links, images). Vendored locally at assets/js/vendor/purify.min.js; not loaded from a CDN. © Cure53 and other contributors. Dual-licensed under the Apache License 2.0 and Mozilla Public License 2.0, both GPL-compatible. github.com/cure53/DOMPurify Requirements WordPress 6.2 or later WooCommerce 7.0 or later (must be installed and active) PHP 7.4 or later An API key from Groq, OpenAI, Anthropic, or Google (optional — Basic AI and Live Chat both work without one) Support Support Forum: wordpress.org/support/plugin/winaltchat-for-woocommerce Email: [email protected] We aim to respond to all support requests within 48 hours. External Services This plugin connects to third-party AI providers only when you configure an external AI mode and enter your own API key. In Basic AI mode and during live human chat, no external AI service is used. AI Providers (optional — only when an API key is configured) Customer messages, recent conversation context, and relevant store and product context are sent to the AI provider you select so it can generate a response. No data is sent to these providers when using Basic AI mode. Groq — groq.com | Privacy Policy | Terms of Service OpenAI — openai.com | Privacy Policy | Terms of Use Anthropic Claude — anthropic.com | Privacy Policy | Terms of Service Google Gemini — ai.google.dev | Privacy Policy | Terms of Service Amazon Associate Program (optional — only when a tag is configured) When the Amazon fallback is enabled and no matching product is found in your store, the plugin generates an Amazon search link with your Associate tag. No customer data is transmitted to Amazon by the plugin — the link simply directs the visitor’s browser. Amazon — amazon.com | Privacy Notice Deactivation Feedback (sent on deactivation — full survey response, or a bare anonymous count if skipped) When you deactivate this plugin, an optional short survey asks why. If you respond, your site URL, the plugin/WordPress/PHP version, and whatever you entered in the survey are sent to Winalt Technologies to help improve the plugin. If you skip the survey instead, a bare deactivation count (just the plugin version — no site URL, WordPress version, or PHP version) is still sent so skipped deactivations aren’t invisible in aggregate. No personal data is collected beyond this unless you choose to type it into the free-text field yourself. Winalt Technologies — aisalesmanchatpro.com | Privacy Policy Anonymous Usage Tracking (optional — off by default, only sent if you click “Allow”) On first use, a notice asks permission to send anonymous “still active” pings to help us understand real-world installs. Nothing is sent unless you click “Allow” — you can also decline, or change your choice later from the plugin’s General Settings tab. When enabled, your site URL and the plugin/WordPress/PHP version are sent to Winalt Technologies once immediately and then roughly once a day for as long as it stays enabled. No personal or customer data is ever included. Winalt Technologies — aisalesmanchatpro.com | Privacy Policy Support Contact Form (optional — only sent if you use “Contact us directly”) The settings page includes a “Contact us directly” form. If you use it, your message and the plugin version are sent to Winalt Technologies so we can respond; your email address is included only if you choose to enter one. Nothing is sent unless you submit this form yourself. Winalt Technologies — aisalesmanchatpro.com | Privacy Policy