Mika AI Chat vs SwiftHare AI Chat

Mika is a 24/7 sales assistant for small businesses. It lives on your website around the clock, answers visitor questions using your actual business information, captures leads, and handles appointment requests. No coding, no scripts, no flow building. Unlike most chatbots, Mika reads your website automatically and keeps learning from anything else you share, including service details, pricing, and the stories behind your business. It holds natural conversations and sends you warm leads the moment a visitor is ready to connect. Mika is powered by a self-learning visitor conversion engine informed by behavioral science research. It selects the right approach for each visitor based on what they type, what page they are on, and how the conversation unfolds. Why Small Businesses Choose Mika Free forever plan with around 30 conversations per month, enough for most startups and brand new sites that are just launching Works in 13 languages with Auto-Detect mode (English, Spanish, Mandarin, French, Vietnamese, Korean, Tagalog, Arabic, Russian, Portuguese, German, Italian, Japanese) Set up in minutes. Install the plugin, paste your API key, done No scripts or decision trees. Mika reads your website and answers naturally Captures leads automatically. Name, email, phone, and a summary of what the visitor needs Handles appointment requests. Visitors share their preferred date and time; you confirm in your own calendar Built for WooCommerce. Live product search inside chat with photo cards, variants, and inventory awareness Privacy Mode for healthcare practices. Zero-storage option that processes visitor messages and discards them Proactive visitor engagement. Exit intent detection, scroll triggers, and returning visitor greetings Follow-up email sequences. Automated thank-you, reminder, review request, and rebook emails after appointments Structured knowledge base. Add FAQ pairs Mika uses to answer questions precisely, with automatic gap detection Team management. Invite staff with role-based access (owner, admin, staff) and per-staff booking availability Works on any WordPress theme. Compatible with Elementor, Divi, Astra, Kadence, GeneratePress, and all major page builders Built for Three Kinds of Businesses Mika is shaped by what real owners told us they actually need. The features below are organized by the kind of business you run. 1. Local Service Businesses If you run a salon, dental office, home services company, law practice, accounting firm, or any other local business, you already pay for every website visitor through ads or SEO. Most of them leave without saying a word. Mika talks to them. The pain we kept hearing from owners: contact forms get a 2-3% fill rate, after-hours calls go to voicemail, and visitors who do not get an instant answer book somewhere else by morning. What Mika does for local service businesses: 24/7 lead capture, including evenings and weekends Instant email notification with the visitor’s name, contact, and a summary of what they need Appointment request handling so visitors share preferred date and time, then you confirm Custom guardrails to keep conversations on topic and aligned with your business Proactive triggers that start conversations before visitors leave (exit intent, scroll, returning visitor) Automated follow-up email sequences after appointments (thank-you, reminders, review requests, rebook) 13 languages with Auto-Detect mode Free forever plan with around 30 conversations per month Paid plans start at $9.99/month for around 5 to 10 conversations per day, with a 14-day free trial 2. Healthcare Practices (Dentists, Therapists, Optometrists, Accountants) The pain we kept hearing from practice owners: most chat vendors claim compliance, but cannot explain where messages are stored, who has access, or whether anything is logged. Compliance officers reject vendors that cannot answer those questions. Mika offers a Privacy Mode that takes a different approach. Instead of trying to claim compliance, it stores nothing. What Mika does for healthcare practices: Zero-Storage Healthcare Privacy Mode. Visitor messages are processed and discarded. No transcripts, no contact info persisted in our database. Healthcare guardrails. Mika never asks about symptoms, diagnoses, or medications. All clinical questions are redirected to scheduling. Appointment requests only. Mika collects name, contact, preferred date and time, and general service. Nothing more. Secure notifications. Lead details are delivered through a one-time encrypted link. PIN is sent via a separate channel. Both are required to view the details. Tamper-evident audit log with cryptographic verification for every privacy event. Available on Standard Pro ($49.99/month). Privacy Mode is enabled during managed onboarding. Contact us at hiremika.com to set it up. We do not claim HIPAA compliance and we do not provide BAAs. The value of Privacy Mode is that there is nothing stored to breach in the first place. 3. WooCommerce Stores The pain we kept hearing from store owners: shoppers want a personal shopper who knows the catalog, not a chatbot that loops them or just answers basic FAQs. Existing chat tools cannot search products and the AI add-ons get expensive fast. Mika is the only widget that searches your WooCommerce catalog live during a conversation and renders product photo cards inline. What Mika does for WooCommerce stores: Live product search inside chat. Visitors describe what they want and Mika searches your catalog and shows photo cards with prices and variants. Color, size, and price filtering. Customers ask “do you have this in large under $50?” and Mika checks inventory and answers with real options. Catalog auto-sync. New SKUs show up automatically throughout the day. No manual re-sync. Two CTAs on every product card. “View on site” sends them to the product page; “More info” continues the conversation. Out-of-stock awareness. Mika never recommends what you cannot ship. Retail Starter $30/month with a 14-day free trial. Up to 500 SKUs. Works With Your Favorite Plugins Mika runs alongside the plugins you already use: WooCommerce – Live product search in chat with photo cards, variants, and stock awareness MemberPress – Convert visitors browsing your offerings into paying members LearnDash – Help prospective students find the right course BuddyBoss – Answer community questions and drive signups Gravity Forms / WPForms – Replace static forms with live conversations Bookly / Amelia – Mika captures appointment requests alongside your existing booking plugin Elementor / Divi / Beaver Builder – Floating widget works on any page builder Honest About What Mika Will and Will Not Do Too many chat tools overpromise and embarrass the businesses that install them. Here is what Mika will not do: No live agent handoff. When Mika cannot answer, she gracefully tells the visitor a team member will reach out, then emails you their question. There is no human waiting in a queue and no “transferring you to an agent” dead end. No outbound phone calls. Mika does not dial out or return calls. If a visitor wants to speak with someone, Mika captures the request and emails you. No medical advice. With Privacy Mode enabled, Mika refuses to discuss symptoms, medications, or diagnoses. No fake confirmations. When something fails on the back end, Mika tells the visitor honestly instead of pretending an appointment is booked. Free Plan (no credit card required) Mika has a true free forever plan, not a 14-day trial that disappears. It is designed for startups and brand new businesses just launching their website, and it covers most of them comfortably. Every Mika account starts with a free plan that includes: Around 30 conversations per month, enough for the typical just-launched site Lead capture with instant email notifications 13-language support with Auto-Detect mode Custom welcome message Works on any website No credit card, no time limit, no surprise upgrade prompts Paid Plans Standard plans for service and professional businesses (estimated daily conversation volume, not hard limits): Core ($9.99/mo) – Around 5 to 10 conversations per day, appointment requests, custom guardrails, 14-day free trial Plus ($19.99/mo) – Around 10 to 20 conversations per day, auto follow-up emails, custom personality, brand colors, proactive triggers, returning visitor greetings, team accounts Pro ($49.99/mo) – Unlimited conversations per day, full widget customization, dedicated account team, Privacy Mode available, SMS lead alerts Retail plans for WooCommerce shops with product search: Retail Starter ($30/mo) – 500 SKUs, 14-day free trial Retail Core ($50/mo) – 2,000 SKUs Retail Pro ($100/mo) – Unlimited SKUs How It Works Sign up at hiremika.com (free, no credit card) Mika scans your website and learns your business: services, hours, location, and more Review and customize your welcome message, personality, and goals Install this plugin, paste your API key, and enable the widget Start capturing leads. Mika answers visitor questions and sends you warm leads via email Industries That Use Mika Mika works for any small business with a website. Popular industries include: Dental offices and medical practices (with Zero-Storage Privacy Mode) Therapy and counseling practices (with Zero-Storage Privacy Mode) Law firms and legal practices Accounting and financial advisory firms (with Zero-Storage Privacy Mode) HVAC, plumbing, and home services Real estate agencies Salons and spas Car dealerships (with live inventory search and photo cards) Retail stores and boutiques (with product catalog search) Restaurants and hospitality Course creators and membership sites And 20+ more industry-specific configurations What This Plugin Does This plugin adds the Mika widget to your WordPress site by inserting a small JavaScript snippet in your site’s footer. The snippet loads the widget from api.hiremika.com, which displays a floating chat button on your pages. When visitors click the chat button, they have a conversation with Mika. Mika uses the information from your website to answer questions, capture contact details, and handle appointment requests. External service: This plugin connects to hiremika.com, a third-party service operated by Dcipher LLC. Visitor chat messages are sent to Mika’s servers for processing. No WordPress admin data, user accounts, or site configuration is transmitted. Review our Terms of Service and Privacy Policy. Plugin Features One-click installation from the WordPress plugin directory Settings page under Settings > Mika AI Chat Test Connection button to verify your API key works Enable/disable toggle to control when the widget appears Widget position selector (bottom-right or bottom-left) Page exclusion to hide the widget on specific pages or posts Per-page disable checkbox in the post/page editor sidebar Clean uninstall removes all plugin data when deleted Lightweight with zero impact on page load speed (script loads asynchronously)

“SwiftHare AI Chat” is a highly advanced hybrid chat solution that seamlessly bridges the gap between a 24/7 AI assistant and human-led live chat. Designed with security and performance in mind, it operates flawlessly even in cached environments. Key Features Hybrid Support: Effortlessly switch between automated responses from the latest AI models (Gemini, Claude, OpenAI) and manual staff intervention. Secure Image Uploads: Features forced server-side re-encoding (sanitization) to block malicious code hidden in images (steganography). Frontend Staff Dashboard: Agents can manage chats via a dedicated frontend page without needing WordPress admin access. Cache Compatibility: Real-time dashboard performance that works perfectly with WP Rocket, LiteSpeed Cache, and others. Full Customization: Personalize brand colors, SVG icons, and welcome messages to fit your site’s identity. Instructions How to Use General Configuration: Enter your API key in the General tab to activate AI capabilities. Shop Knowledge (AI Training): Input your business data here to train the AI for accurate, context-aware responses. Language Management: Add multiple languages to ensure a global reach. Design Customization: Adjust colors, fonts, and text in the Design tab. Live Chat Setup: Configure agent availability and notification settings in the Live Chat tab. Data Management: Use the Tools section to Export or Restore your settings easily. Setting Up Your AI Persona (System Prompt) In the “Shop Knowledge” tab, you define the absolute rules for your AI. We recommend keeping these three “Golden Rules” intact (replacing the bracketed text with your shop name): Act as a helpful staff member of [Your Shop Name]: This gives the AI a professional persona. Respond in the user’s language: Automatically enables multilingual support by matching the guest’s language. Suggest alternatives: If the AI cannot fulfill a request, it will gracefully guide users to live chat or a contact form. Shortcodes [swifthare_ai_chat] – Manually place the chat widget on specific pages (Note: If globally enabled in settings, this is not required). [swifthare_staff_dashboard] – Displays the frontend agent dashboard (PHP-auth). Use this on a private page and share the URL with your staff. [swifthare_ai_live_chat] – Alternative frontend staff dashboard (AJAX/cookie-auth). Suitable for passwordless login via session cookies. External Services This plugin communicates with the following external third-party services. By using these features, you agree to their respective Terms and Privacy Policies. Google Gemini AI When the Gemini provider is selected, your customer’s message and conversation history are sent to Google’s Generative Language API to generate a response. * API Endpoint: https://generativelanguage.googleapis.com * Terms of Service: https://policies.google.com/terms Anthropic Claude AI When the Claude provider is selected, your customer’s message and conversation history are sent to the Anthropic API. * API Endpoint: https://api.anthropic.com * Privacy Policy: https://www.anthropic.com/privacy * Terms of Service: https://www.anthropic.com/legal/consumer-terms OpenAI When the OpenAI provider is selected, your customer’s message and conversation history are sent to the OpenAI API. * API Endpoint: https://api.openai.com * Privacy Policy: https://openai.com/policies/privacy-policy * Terms of Service: https://openai.com/policies/terms-of-use Google Maps If you use the [swifthare_map] shortcode feature, the Google Maps JavaScript API is loaded from Google’s servers. * Service: https://maps.googleapis.com * Privacy Policy: https://policies.google.com/privacy * Terms of Service: https://cloud.google.com/maps-platform/terms Brand & Ownership Notice “SwiftHare AI Chat” is developed and maintained by Datto Web Works * Official Website: https://datto-webworks.com * About Us: https://datto-webworks.com/about-us * Contact: [email protected]