Metorik – Reports &
Connect your WooCommerce store to Metorik – the fast, friendly analytics, reporting, and email marketing platform built to help you understand your customers, grow sales, and make smarter decisions. Heads up: Metorik is a paid service. That said, you can try Metorik free for 30 days – no credit card required. Get started here: Try Metorik for free! What is Metorik? Metorik is an all-in-one analytics, reporting, and email marketing platform designed for WooCommerce stores. It turns your store data into clear, actionable insights without placing a heavy reporting load on WordPress. Once connected, Metorik imports your store history and keeps it up to date automatically. Explore real-time reports, track costs and profit, segment customers and orders, recover abandoned carts, send targeted emails, set goals, build custom metrics, or ask questions about your data with AI. At a glance: ✅ Advanced analytics and 75+ reports ✅ Email marketing, automation, and abandoned-cart recovery ✅ Customer cohorts and powerful segmentation ✅ Product and inventory reporting ✅ Cost tracking and true profit insights ✅ WooCommerce Subscriptions reporting ✅ Goals, targets, and custom metrics ✅ Scheduled reports and CSV exports ✅ Tori, Metorik’s built-in AI assistant ✅ ChatGPT, Claude, Cursor, and more through MCP ✅ A secure API and developer documentation 💥 And much more… 📊 Advanced Analytics & Reports Metorik gives you more than 75 built-in reports covering almost every aspect of your WooCommerce store — orders, revenue, refunds, subscriptions, customers, products, taxes, acquisition sources, carts, and more. Real-time dashboards. Filter and segment reports in real time. Compare time periods and see growth trends. Automated email reports and Slack digests for you or your team. Build custom dashboards for different teams and priorities. 👉 Learn more about Metorik’s Reporting “Metorik plugged directly into WooCommerce and instantly transformed the way I analyzed data.” ★★★★★ — Rodolfo Melogli, Founder, Business Bloomer 💌 Email Marketing, Automation & Abandoned Carts Leverage your store data and send hyper-targeted automated email campaigns directly from Metorik — no third-party subscriptions or extra integrations required. One-off broadcasts and newsletters. Automated flows like welcome emails or cart recovery. Dynamic coupons and product suggestions. Replace WooCommerce’s transactional emails. Real-time syncing with your store — no lists to import/export. Rock-solid deliverability with Postmark. Sync all WordPress users, including non-customers, and use custom fields. “I have been using Engage to further convert customers, and the results have been outstanding.” ★★★★★ — Maren Lie Solvang, Founder, Malimo 👥 Customer Cohorts & Order Segmenting Segment your WooCommerce data with more than 500 filters, relationships across different resource types, and powerful AND/OR logic. Create precise segments matching customer, order, product, or subscription data. Filter by lifetime value, location, product history, and more. Combine logic (AND/OR) for advanced queries. Save and reuse segments for reports or email campaigns. Export your segments to CSV, even on schedule. 👉 Learn more about Segmenting 👕 Product & Stock/Inventory Reporting See what’s selling, forecast inventory, and track performance by product or variation, category, brand, tag or attribute. See which products are trending or slowing down. Track units sold, refunds, and margins. Identify top-performing categories or collections. Filter by customer segment, region, or marketing source. See which products are most-abandoned at checkout. Estimate how many days of stock you have left. 👉 More on Metorik’s Product Reports 💸 Cost Tracking & Profit Insights Move beyond sales and understand what you’re really earning. Metorik’s Profit Reports combine product costs, shipping costs, transaction fees, advertising spend, extra per-order costs, and operational costs to calculate your store’s true profitability. Track profit by product, category, customer, country or marketing channel. Factor in shipping, payment fees, advertising spend, and overheads. Add one-off or recurring operational costs such as software, salaries, hosting, or rent. Apply conditional extra costs only to the orders they belong to. Spot your most (and least) profitable areas. Monitor margins in real-time. 👉 Metorik Costs & Profit Reports 📅 WooCommerce Subscriptions Reporting Get the subscription reports WooCommerce doesn’t give you. Metorik makes key metrics such as MRR, churn, LTV, retention, cohorts, and upcoming renewals clear and actionable. Track MRR, churn, renewal rates, and subscriber growth. Analyze plan performance and customer lifetime value. Identify renewal opportunities and at-risk subscribers. Export or segment data with ease. Email new subscriptions, or follow-up failed renewal orders with Metorik Engage. 👉 See what better Subscription Reports can do 🎯 Goals, Targets & Custom Metrics Turn the numbers that matter to your business into targets your team can follow. Set one-time or recurring goals on built-in metrics, saved segment totals, or your own custom formulas, then see whether you are ahead or behind pace while there is still time to act. Set goals for revenue, orders, customers, AOV, refund rate, product lines, or almost any other metric. Create daily, weekly, monthly, quarterly, yearly, or custom recurring targets. Track actual results against the pace required to hit each target. Pin goals to dashboards and keep a history of completed periods. Combine Metorik metrics, KPIs, and segment totals into reusable custom formulas. Use custom metrics in dashboards, email digests, goals, and the Metorik API. 👉 Learn more about Metorik Goals and Custom Metrics 🤖 Ask Tori, Metorik’s Built-in AI Assistant Tori lets you explore your WooCommerce data in plain language, directly inside Metorik. Ask a question from supported pages throughout the app and get a clear answer with supporting metrics, charts, tables, and links back to the underlying reports or records. Compare sales, revenue, refunds, products, customers, subscriptions, and more. Investigate changes and trends without building a report first. Create complex segments using everyday language. Ask follow-up questions and continue exploring in the same conversation. Get help understanding a report or finding the right page in Metorik. Keep access aligned with each team member’s existing Metorik permissions. Tori is currently in beta. Important decisions and figures should be checked against the linked Metorik report or record. 👉 Learn more about Tori 💬 Connect Your Store Data to ChatGPT, Claude & More Metorik’s MCP (Model Context Protocol) lets you securely connect your store data to ChatGPT, Claude, Cursor, Claude Code, and other compatible AI tools. Ask real questions, refine them through conversation, and get answers based on the same live Metorik data that powers your reports. Ask about sales, profit, refunds, customers, cohorts, products, ad spend, forecasts, and more. Drill into an answer with follow-up questions — no SQL or spreadsheets required. Choose exactly which stores an AI assistant can access. Keep data access read-only and aligned with your Metorik permissions. Ask questions across multiple authorised stores in one conversation. 👉 Learn more about Metorik MCP 📤 CSV Exports — Even on a Schedule Need to share your data? Metorik’s exporting tools let you turn a complete or filtered dataset into a clean, customisable CSV — immediately or on a recurring schedule. Export any dataset – orders, customers, products, subscriptions. Create unlimited saved segments of filtered data and export them on a schedule. Recurring exports that run automatically (daily, weekly, monthly). Customise columns and included data, including custom fields and line items. All exports run on Metorik’s servers with zero load on your store. 👉 See more on Exporting 🧩 API & Developer Tools Build your own reporting, data, and automation workflows with the Metorik API. Secure, store-specific API keys and scoped permissions give developers controlled access to supported Metorik data and Engage features. Query orders, customers, subscriptions, products, reports, segments, custom metrics, goals, and more. Use supported Engage endpoints to work with profiles and unsubscribe data. Filter data using the same powerful segmentation concepts available in Metorik. Work with JSON endpoints or download the OpenAPI specification. Create, rotate, expire, and revoke API keys from your Metorik store settings. 👉 Explore the Metorik API documentation ⚡ Designed for WooCommerce, built for speed Metorik was built specifically for WooCommerce with store owners in mind. It syncs your data over to our high-performance infrastructure so you can get insights to better understand your store inside and out — without slowing it down. The Metorik Helper is lightweight and focused on syncing your store data efficiently. Syncing happens automatically and efficiently. Reports, processing, and exports run on Metorik’s servers. “Just great and works like a charm!” ★★★★★ — Maik Bernstein, WordPress.org reviewer 🔗 Integrations to get the full picture Metorik connects with your advertising, analytics, support, shipping, AI, and automation tools so you can see a more complete picture of your store’s performance. Integrations include: Advertising & analytics — ChatGPT Ads, Google, Meta, Microsoft, TikTok, Pinterest, Snapchat, Reddit, Google Analytics, Google Sheets, and CSV. Customer support — Intercom, Zendesk, Gorgias, Help Scout, Freshdesk, and Groove. Shipping & costs — ShipStation, WooCommerce custom fields, and native WooCommerce cost support. AI assistants — ChatGPT, Claude, Cursor, Claude Code, and other MCP-compatible tools. Automation & sharing — Zapier, webhooks, Slack, and email. 👉 Explore all Metorik integrations ❤️ Loved and Trusted by 10,000+ Stores Metorik is trusted by more than 10,000 stores around the world to understand their data, serve their customers, and grow — all from one fast, intuitive platform. “Whenever we need to accomplish anything in WooCommerce, we reach for Metorik first.” ★★★★★ — Alek Hartzog, Web Developer, Nerd Fitness “Value for money is off the charts.” ★★★★★ — Mike Halligan, Founder, Scratch 👉 See more reviews here 🚀 Ready to level up your Woo store? Let’s get started: Install and activate the Metorik Helper plugin. Create a Metorik account or log in to your existing account. Follow the connection prompts and start exploring your store data. 👉 Try Metorik free for 30 days – no credit card required.
Smart COD for WooCommerce
Smart COD for WooCommerce extends the WooCommerce Cash on Delivery (COD) Gateway with an optional extra fee and restrictions based on customer conditions such as location and selected shipping method. Supports both Classic Checkout and WooCommerce Cart & Checkout Blocks (WooCommerce 9.9+ for Blocks). The same COD restrictions and extra fees apply to both checkout types. Protect your COD orders with Smart COD AI Go beyond your own store’s history: use delivery history from connected stores in your country, machine-learning risk assessment and clear reasons for COD decisions. Choose your protection rules and checkout actions, and preview and import your existing Smart COD settings. Discover Smart COD AI — a separate paid service with a 7-day free trial. This Free plugin remains free and works independently. Restrictions Each restriction can be easily toggled between Enable and Disable. When set to Enable, the restriction will allow the Cash on Delivery (COD) payment option only for the specified selections. On the other hand, when set to Disable, the restriction will disable the COD option for the specified selections, making it unavailable for them. Shipping Zone Shipping Method inside Shipping Zone Country State Postal Code (Supports Ranges) City User Role Products in cart (Supports Variations) Categories of the products in cart Shipping Class You can define an informational message to display before the payment methods, when the COD method is not available for a customer. You can define different messages per restrict reason. Extra Fees You can configure a standard extra fee and a separate fee for local pickup. You can use a fixed price or a percentage of the customer’s cart amount. You also have a nice rounding option. You can enable tax for this fee. Settings Backup Export your Free settings as a JSON file and restore them on the same store from WooCommerce > Smart COD: Settings backup. Review the current and saved values before confirming. No Smart COD AI account is required. Backups include COD availability, fees, restriction selections and messages. Sharing consent, credentials and order/customer data are excluded and remain unchanged during restoration. Files from another store are not accepted because product, shipping and category identifiers are store-specific. A preview expires after ten minutes; changing settings after preview requires a new preview. Developer-Friendly The plugin integrates seamlessly with WooCommerce and uses a clean, object-oriented codebase. It also provides the following filters for easy customization: wc_smart_cod_fee: Alter the extra fee. wc_smart_cod_available: Alter the current COD restriction. wc_smart_cod_fee_title: Change the COD fee title. Since the plugin extends the existing WooCommerce Cash on Delivery Gateway, there’s no need to enable or disable gateways manually. External services COD Protection and order-history sharing are optional and off by default in this Free plugin. Enabling the sharing setting in Cash on Delivery settings registers the installation with api.woosmartcod.com and permits the collection described below. Collection includes future physical COD creation snapshots and subsequent outcomes in signed background batches, without requiring tracking or a 24-hour wait. The existing filtered cancellation relay still sends eligible historical and future cancellation evidence and a capped prior-completed tracked COD count for the same shopper at that shop. An existing enabled sharing setting applies to this collection after updating, without another activation step or expansion notice; disabled settings remain disabled. Registration includes a generated installation identifier, shop domain, operating country and public signing key. Events include pseudonymized customer/location identifiers, a non-reversible order reference, timestamps, totals/currency, shipping method, item count, guest/registered status and courier/tracking where available. The service validates signed submissions, deduplicates events and applies an additional secret-keyed transformation to identity tokens. Data supports same-store COD protection and, subject to server-side eligibility review, cross-store machine-learning training; collection does not activate live ML scoring. No individual shop could perform that cross-shop processing locally. When COD Protection is enabled and checkout contains an email address or telephone number, the plugin sends locally generated SHA-256 identity tokens, the installation identifier and operating country to the COD Protection endpoint. Raw email and telephone values are not sent. The service checks only eligible events belonging to that same installation and returns only an allow/disable decision with a decision reference and policy metadata, not customer-history counts. The service records aggregate decision statistics and pseudonymized supporting evidence for denials, rather than storing every raw checkout lookup request. A timeout, invalid response or unavailable service leaves Cash on Delivery available. Turning the option off stops future collection, transmission and checkout lookups. The plugin does not call courier APIs. Service information: cancelled COD service privacy details, Terms and Conditions and Privacy Policy. COD Protection, successful history and order lifecycle Classic shortcode checkout remains supported. Cart and Checkout Blocks are also supported on WooCommerce 9.9 or newer through the native Store API and Blocks extension APIs. The same COD rules, fees and optional order-lifecycle collection apply to both checkouts. Third-party gateways and checkout fields require their own Blocks support. Changes in this release: collection expands from filtered cancellation evidence to prospective physical COD creation and outcome events. The successful-history allowance adds context so earlier cancellations are not considered in isolation. This prepares representative data for cross-store machine-learning training; receiving data does not automatically activate ML scoring at checkout. New lifecycle events do NOT require tracking or a 24-hour wait. A new physical COD order created and cancelled within minutes is still recorded whenever the sharing setting is enabled. Other payment methods, virtual-only orders and deposit-child orders are excluded. Existing historical cancellations retain their filtered relay: this release does not import all past creations or completed orders. Collection and COD restriction are different. Not every collected cancellation is a qualifying negative match. The existing shipment/fulfilment checks remain: tracking, a prior physical-order completed status or a shipped/fulfilled transition. The lower-confidence untracked fallback applies only without a recognized tracking integration, after at least 24 hours between creation and cancellation, with a fulfilment-stage source status when supplied. Tracking AND 24 hours are not universal joint requirements. A cancellation by itself is not proof of refusal or non-delivery. Optional and off by default in this Free plugin. Protection checks only this installation. When the existing sharing setting is enabled, the plugin sends future physical COD creation snapshots and later status/outcome changes (including completed, cancelled, refunded and reopened orders) to api.woosmartcod.com in signed background batches. Creation snapshots include pseudonymized email/telephone and postcode identifiers, order reference, timing, totals/currency, shipping method, item count and guest/registered status. Courier names and tracking codes are included where available. Raw customer email, telephone and names are not sent. Data is used for COD protection and, subject to server-side eligibility review, cross-store machine-learning training. There is one sharing setting. After updating, stores that already enabled sharing also collect future physical COD creation snapshots and subsequent outcomes, without a separate activation or upgrade notice. Stores with sharing disabled remain disabled. Switching sharing off stops future capture, transmission and checkout checks. Historical cancellations keep their existing compatibility relay. Old orders first observed after the update or activation are marked as late observations, not invented checkout snapshots. The configurable successful-history allowance uses only directly matching email or telephone in this store and affects only the history-based restriction. Default minimum rate: 100%, preserving the existing history restriction unless the merchant chooses a lower rate (50% to 100%). Nine known successful orders and one qualifying dispatched-then-cancelled order meet 90%. Pending orders do not count. WooCommerce completed status is merchant-reported, not automatically courier-confirmed. New completion rows and cumulative historical snapshots are not summed: the service uses a conservative maximum to avoid counting the same deliveries twice. Exact individually imported historical success coverage may therefore be incomplete. Checkout calls contain hashed identifiers, not raw identity values. The service records aggregate operational counts and pseudonymized evidence for actual denials. This is distinct from storing every raw lookup request. Transport/service errors fail open. More details: https://woosmartcod.com/cancelled-cod-data-sharing/
