AxiaChat AI – Free AI Chatbot (Answers Customers Automatically) vs MaxSellora – AI Chat That Converts Visitors to Buyers

The best AI Chatbot for WordPress. Like having ChatGPT trained on your content — turn your site into a 24/7 sales & support machine. 🤖 The best free AI Chatbot for WordPress If you want more leads, more sales, and less repetitive support work, you need a powerful chatbot on your website. AxiaChat AI is the best AI chatbot for WordPress designed to help you automate conversations, capture opportunities, and assist visitors instantly — 24 hours a day. This is not just another basic chatbot. This is a smart, business-ready chatbot built for real results — like having a private ChatGPT that knows your business inside out. ⚡ Why This Chatbot Is Different Most WordPress chatbot plugins only provide simple scripted replies. AxiaChat AI gives you a real AI-powered chatbot — backed by the same technology as ChatGPT — that understands context, learns from your content, and responds like a human assistant. Your chatbot can: ✅ Answer product questions automatically, 24/7 ✅ Guide customers to the right service or product ✅ Capture leads automatically — even when you’re offline ✅ Book appointments directly from the chat ✅ Analyze images & documents — visitors send photos or PDFs, the AI sees and responds ✅ Reduce support workload by handling repetitive questions ✅ Work 24/7 without breaks, staff costs, or delays This chatbot becomes part of your team. That’s what real AI chat for WordPress looks like. ⭐ What Users Say ⭐⭐⭐⭐⭐ “The only WooCommerce chatbot plugin that actually works” “Congratulations to the developer for an excellent job. The plugin is well built, reliable, and delivers exactly what it promises.” — gabricp100, February 2026 ⭐⭐⭐⭐⭐ “My conversion rate went up thanks to this chatbot!” “Perfect for small businesses. My conversion rate went up thanks to this chatbot!” — david25k, February 2026 ⭐⭐⭐⭐⭐ “Customizable and powerful” “I love how customizable it is, you can train your own AI agent and make it fit your brand.” — queroamilys, March 2026 ⭐⭐⭐⭐⭐ “It works great!” “We implemented it in the store and it works great.” — Antonio Aponte, February 2026 12 reviews on WordPress.org · 100% five-star ratings. Read all reviews → 📈 Built for Growth Whether you run an eCommerce store, agency, SaaS, or local business, this chatbot helps you scale without hiring more staff. Instead of answering the same questions every day, let your chatbot handle them. Instead of missing leads after hours, let your chatbot capture them. Instead of losing visitors, let your chatbot engage them instantly. A smart chatbot increases conversions. A fast chatbot improves user experience. A trained chatbot builds trust. 🎓 Train Your Chatbot on Your Own Content What makes this chatbot powerful is its ability to learn from your website. You can train your chatbot using: 📘 Pages and posts 🛒 WooCommerce products (prices, stock, SKU — always up to date) ❓ FAQs 📄 PDFs 🧠 Custom knowledge bases 🌐 External web pages And your visitors can send files directly in the chat: 📸 Photos & screenshots — the AI literally sees the image using vision AI 📄 PDF documents — text is extracted automatically and analyzed in context Imagine a customer sending a photo of their broken appliance, or uploading a contract for the AI to summarize. That’s not future tech — it works today. This means your chatbot gives accurate answers based on YOUR business — not generic internet responses. Your visitors talk to a specialized chatbot, not a random AI. Genuine AI chat powered by your own knowledge base. 🎯 Designed for Conversions This is not just a support chatbot. It is also a sales chatbot. Your chatbot can: 🎯 Collect names and emails 📧 Send notifications to your team 📅 Book appointments 👤 Escalate to a human agent � Receive photos & documents from visitors and act on them 🔗 Trigger custom workflows including forwarding uploaded images securely Every AI chat conversation with your chatbot becomes an opportunity. ⚡ Easy Setup in Minutes You don’t need technical skills to launch your chatbot. Install the plugin Add your API key Run the setup wizard Activate your chatbot In less than 5 minutes, your AI chatbot is live and your AI chat channel is open for visitors. 🎨 Fully Customizable Chatbot Match your brand perfectly. Your chatbot supports: 🎨 Custom colors and footer 🤖 Avatars (9 included + custom upload) � File upload button (images & PDFs) with in-chat preview �📱 Floating widget or inline embed via shortcode ✍️ Draggable, minimizable, and closable window 📲 Fully mobile responsive design Make your chatbot look like it was built specifically for your site. 💰 Control Costs & Usage Worried about AI costs? Your chatbot includes: 🔢 Daily usage limits (global and per-user) 🚫 Per-IP and per-user restrictions 📊 Real-time cost tracking and token usage 📝 Optional conversation logging (on/off anytime) You stay in control while your chatbot works for you. 🧠 Powerful AI Behind Your Chatbot Your chatbot can connect to: 🟢 OpenAI — GPT-5.6 Luna (default efficient chat), GPT-5.6 Terra/Sol, GPT-5.5, GPT-5.4 and legacy-compatible aliases 🟢 Anthropic Claude — Haiku 4.5 (default fast/cheap), Sonnet 5 (balanced), Opus 4.8 (premium), Fable 5 (flagship) and more 🟢 Google Gemini — 3.5 Flash (default fast chat), 3.1 Flash-Lite (lowest cost), 3.1 Pro and legacy-compatible 2.5 redirects You choose the AI engine for your chatbot. You control how your chatbot behaves. You decide what your chatbot knows. Unlike SaaS platforms or using ChatGPT directly, this chatbot runs directly on your WordPress site. Your data stays on your server. Your brand stays front and center. Your AI chat, your rules. 🔐 GDPR & Privacy Friendly This chatbot includes built-in consent tools and privacy controls. You can enable or disable conversation logging anytime. Your chatbot respects your users and your compliance requirements. ✅ Perfect For 🛒 WooCommerce stores 🏢 Agencies 🚀 SaaS businesses 🏤 Corporate websites 🔧 Service companies ✍️ Bloggers 🎓 Online educators If you want more engagement and automation, you need a professional chatbot and a reliable AI chat solution. 📚 Documentation & Technical Resources Official website: axiachat.org Full documentation, tutorials and advanced configuration guides: axiachat.org/help Community support forum: wordpress.org/support/plugin/axiachat-ai 🆓 Getting Started The free version of this chatbot is fully functional and covers most business needs. Start for free, explore all the core features, and grow at your own pace. 🚀 Stop Losing Opportunities Every visitor that leaves your site without interacting is a missed opportunity. A smart chatbot greets them. A helpful chatbot answers them. A proactive chatbot converts them. Install the best AI chatbot for WordPress today — your own ChatGPT working exclusively for your business — and transform your website into a 24/7 growth engine. Technical Features Supported AI Models OpenAI (GPT) GPT-5.6 Luna (default efficient chat) GPT-5.6 Terra GPT-5.6 Sol GPT-5.5 GPT-5.5 Pro GPT-5.4 GPT-5.4 Pro GPT-5.4 Mini GPT-5.4 Nano ChatGPT chat-latest GPT-5.2 Thinking Legacy aliases GPT-5.1/5.2/5.3 Chat Latest are auto-migrated to GPT-5.6 Luna GPT-5 GPT-5 Mini GPT-5 Nano GPT-4.1 / 4.1 Mini / 4.1 Nano GPT-4o / 4o Mini GPT-4 Turbo GPT-3.5 Turbo Anthropic (Claude) Claude Haiku 4.5 (default fast, lower cost) Claude Sonnet 5 (balanced chat and reasoning) Claude Sonnet 4.6 / 4.5 Claude Opus 4.8 (premium) Claude Fable 5 (flagship reasoning model) Claude Opus 4.7 / 4.6 Claude Opus 4.5 / 4.1 Claude Sonnet 4 and Claude Opus 4 — legacy (deprecated, retirement scheduled Jun 2026) Claude Sonnet 3.7 / Haiku 3.5 / 3 — legacy (retired) Google Gemini Gemini 3.5 Flash (stable, default fast chat) Gemini 3.1 Flash-Lite (stable, lowest cost fallback) Gemini 3.1 Pro Preview Gemini 3 Flash Preview — legacy (deprecated, use 3.5 Flash) Gemini 3.1 Flash-Lite Preview / Gemini 3 Pro Preview — legacy (shut down) Gemini 2.5 Pro / Flash / Flash-Lite — legacy (deprecated, retirement scheduled Oct 2026) Gemini 2.0 Flash / Flash-Lite — legacy (shut down Jun 2026) Automation & Integrations REST API ready — every bot interaction is driven by a WordPress AJAX endpoint, making it straightforward to integrate from external systems Outbound webhook parameters — configure method (GET/POST), headers, body template with dynamic placeholders, and response mapping Add-ons AI Tools — native function-calling tools (web search, calculations, date/time, etc.) File & Image Uploads — visitors can send photos (JPG, PNG, WebP) and PDF documents directly in the chat. Images are analyzed via AI vision; PDFs have text extracted automatically. Configurable per bot with file type and size controls Appointments — let the bot schedule appointments directly from the chat Lead Capture — collect and store visitor data (name, email, phone) inside the chat flow Web Scraper — fetch and summarise live web content as part of a bot response RAG — Retrieval-Augmented Generation Local vector search (cosine similarity) Pinecone support OpenAI embeddings Advanced indexing WooCommerce enrichment Featured images in chat Security & Validation WordPress nonce Honeypot protection CAPTCHA support Moderation API Rate limiting Usage limits Hidden system prompt Endpoint allowlist Frontend & UI Floating widget (configurable position: bottom-right, bottom-left, etc.) or inline layout via shortcode Fully draggable, minimizable and closable chat window Voice chat mode (type="voice_text") with browser Web Speech API File upload button (📎) with drag-and-drop support, in-chat thumbnail preview, and admin log attachment indicators Automatic image optimization (resize + compress) to minimize API costs while preserving visual quality Markdown rendering including images, bold, lists, and code blocks Suggestion chips / quick-reply buttons WhatsApp CTA button inside the chat window (configurable per bot) Admin & Developer Tools Guided Easy Setup Wizard — fully working bot in under 2 minutes One-click AI-generated bot instructions — describe your use case, AI writes the system prompt Built-in prompt templates (Customer Support, Lead Generation, E-commerce, FAQ, etc.) Chat conversation logs with full transcript, token usage, and cost breakdown Email alerts on new conversations — full transcript or summary, per-conversation or digest mode [aichat id="slug"] shortcode with 20+ data-attribute parameters (layout, position, colours, avatar, voice, maximized, etc.) Bundled Libraries Bootstrap (local) Bootstrap Icons (local) smalot/pdfparser (LGPLv3) for PDF extraction External Services / Data Disclosure This plugin can connect to the following third‑party APIs depending on which features you enable. You (the site owner) must supply the API keys. No keys are bundled and no traffic is proxied through a vendor server controlled by this plugin author. 1. OpenAI Used for: chat completions / responses, embeddings (context indexing), moderation (safety checks). Endpoints used (HTTPS): * https://api.openai.com/v1/chat/completions (legacy Chat Completions) * https://api.openai.com/v1/responses (Responses API – new unified endpoint if configured) * https://api.openai.com/v1/embeddings (document/post/PDF embedding + wizard indexing) * https://api.openai.com/v1/moderations (content moderation) Data Sent: * User prompt text (per message) and limited conversation history (trimmed for token control) * System / policy instructions (security + privacy policy + bot instructions) * Optional retrieved context snippets (only the selected top‑N chunks or page excerpt – never the full original document) * Embedding requests: raw chunk text produced from your site’s content or uploaded PDFs * Moderation: only the user prompt text (not the entire history) Data Retention (Your Server): * Conversation log rows (if logging enabled) including user prompt, model reply, timestamps, bot slug, session id, optional user id. IP (binary) only stored when per‑IP limits are turned on. Disable logging to stop storing new rows. * Embeddings table stores numeric vectors generated from your content (not reversible plaintext) plus the original chunk text for retrieval. Recommendations: * Update your privacy policy to disclose sending user prompts and limited site content to OpenAI for processing. * Disable logging or periodically purge if you process personal data. Legal / Docs: * Terms: https://openai.com/policies/terms-of-use * Privacy: https://openai.com/policies/privacy-policy * Usage Policies: https://openai.com/policies/usage-policies Opt‑Out / Control: * Remove the OpenAI API key in Settings to stop all OpenAI calls (bots will refuse to answer). * Disable conversation logging. * Limit context ingestion to non‑sensitive pages. 2. Anthropic (Claude) Used for: alternative chat completions via Claude models (messages API) when a bot provider is set to Anthropic/Claude. Endpoint used (HTTPS): * https://api.anthropic.com/v1/messages Data Sent: * A rewritten message array: system instructions + user prompt + condensed prior turns (trimmed) + optional retrieved context snippets. * Model identifier, max tokens / temperature style parameters. Headers: * x-api-key (your key) and anthropic-version (currently 2023-06-01 set in code). Retention (Your Server): * Same as OpenAI notes for conversation logging (the provider choice does not change local storage schema). Legal / Docs: * Terms: https://www.anthropic.com/legal/terms-of-service * Privacy: https://www.anthropic.com/legal/privacy * Usage Policy: https://www.anthropic.com/legal/aup Opt‑Out / Control: * Leave the Claude API key blank; those bots will fallback/refuse if provider requires it. * Switch provider per bot back to OpenAI. 3. Pinecone (Optional Remote Vector Store) Only used if you explicitly create a Context with remote type “Pinecone”. Local context mode (default) never contacts Pinecone. Endpoint Pattern: * Region/index specific HTTPS endpoints you enter (example placeholder: https://controller.pinecone.io and index query/upsert endpoints under *.pinecone.io). The plugin validates host against an allowlist containing pinecone.io (filter extendable). Used For: * Upserting embeddings (during context indexing / syncing) * Querying similar vectors when answering a question in that context. Data Sent: * Vectors (embedding arrays) and associated metadata (post/page IDs, titles, short chunk text) for upsert. * Query: the embedding vector of the user question + top‑K request. Retention: * Stored inside your Pinecone project (not on this plugin server). Local DB still keeps minimal reference metadata if you mix modes. Legal / Docs: * Terms: https://www.pinecone.io/terms/ * Privacy: https://www.pinecone.io/privacy/ * Security: https://www.pinecone.io/security/ Opt‑Out / Control: * Do not configure a remote Pinecone context; use local mode or page mode instead. * Delete the remote context to stop future upserts/queries. 4. Google Gemini (Optional AI Provider) Used for: alternative chat completions via Google Gemini models when a bot provider is set to Google/Gemini. Endpoint used (HTTPS): * https://generativelanguage.googleapis.com/v1beta/models/{model}:generateContent Data Sent: * System instructions + user prompt + condensed prior turns (trimmed) + optional retrieved context snippets. * Model identifier and generation configuration parameters. Headers: * API key passed as URL parameter (key=). Retention (Your Server): * Same as OpenAI notes for conversation logging. Legal / Docs: * Terms: https://ai.google.dev/gemini-api/terms * Privacy: https://policies.google.com/privacy * Usage Policy: https://ai.google.dev/gemini-api/terms Opt‑Out / Control: * Leave the Gemini API key blank; those bots will fallback/refuse if provider requires it. * Switch provider per bot to OpenAI or Claude. 5. Freemius SDK (Licensing & Analytics) This plugin uses the Freemius SDK for license activation, update delivery, and anonymous usage analytics (opt-in). Endpoints used (HTTPS): * https://api.freemius.com (license checks, updates, analytics) Data Sent (if opted in): * Site URL, WordPress version, PHP version, plugin version, and admin email. * No visitor/chat data is ever sent to Freemius. Legal / Docs: * Terms: https://freemius.com/terms/ * Privacy: https://freemius.com/privacy/ Opt‑Out / Control: * During activation, choose “Skip” to opt out of anonymous analytics. * License-related API calls are required only for premium features. 6. Google Sheets (Optional Lead Export) Only used if you enable the Google Sheets lead destination in the Leads add‑on. The plugin connects to Google APIs via OAuth 2.0 …

Right now, most visitors are leaving your store without buying. Not because they don’t want your products — but because they couldn’t find the right one fast enough, or no one was there to answer the one question standing between them and checkout. Every one of those visitors is a sale you already paid to acquire. MaxSellora makes sure you stop losing them. A smart AI assistant appears at the right moment, answers instantly, recommends the perfect product, and walks your visitor straight to checkout — exactly like your best salesperson would. Except MaxSellora works 24/7, replies in your customer’s own language, by text or voice, and never has a bad day. 💬 “It’s like having a sales rep on every product page at once — for free.” It took real engineering to make that feel effortless: live WooCommerce catalog reading, 99+ language voice recognition, real-time stock and order lookups, and human-handoff that never drops a conversation. You get all of it behind a single switch. The stores already using MaxSellora report: → Support emails dropping from 23/day to 2–3/day → Response time going from 4+ hours to 1.4 seconds → Zero missed conversations — including weekends and overnight 👉 One thing to do next: click Activate Free Plan. No credit card. No setup. 🆓 Start free. The gift is real, not a trial trap. Activate the Free plan with one click and get 10 AI-powered messages to try the assistant on your own store — or skip AI entirely and run MaxSellora as a free live-chat platform for as long as you like. Turn on Operators-only mode (Settings → Features) and every chat goes straight to your team with no AI message quota and no paid subscription required, ever. You still keep the full professional operator toolkit: live inbox, Telegram & Slack bots, email alerts, read receipts, multi-language widget — all free. When you’re ready for AI, leave Operators-only off or upgrade for higher message limits. You decide how much automation your store needs. 🚀 One-click setup. Zero configuration. Install → Connect → Done. MaxSellora reads your WooCommerce catalog automatically — no manual setup, no complicated settings, no developer needed. Most stores are live in under 3 minutes. 🧠 Sells like a human. Scales like a machine. Understands natural language — customers type like they talk Recommends products based on what the customer actually needs Compares items side by side on request Checks real-time stock availability Tracks order status and shipping instantly Adds products to cart directly from the chat Answers about the product the customer is currently viewing — without them having to name it 💡 What changes when you add MaxSellora to your store ✅ Recover sales that would otherwise be lost — AI answers buying questions instantly, 24/7, even at 2:00 AM on weekends ✅ Reduce repetitive support requests by up to 80% — let AI handle the common questions so your team can focus on customers who really need human help ✅ Increase average order value automatically — intelligent upsell and cross-sell recommendations built into every conversation ✅ Keep shoppers engaged before they leave — answer questions at the right moment to reduce abandoned visits and missed opportunities ✅ Let customers talk instead of type — voice chat lets shoppers ask questions naturally and hear spoken answers, completely hands-free ✅ Free unlimited human live chat — switch to Operators-only mode and route every conversation directly to your team, with no AI credits required ✅ Automatically switch between AI and human support — schedule Operators-only mode for business hours, evenings, weekends, or any custom timetable ✅ Instant human takeover — transfer any conversation from AI to a live operator with a single click, without interrupting the customer ✅ Start chatting immediately — optionally remove the name and email form so visitors can ask their first question without extra steps ✅ Reply from Telegram — answer customers, receive notifications, and manage conversations without opening your dashboard ✅ Reply from Slack — manage the same live inbox and receive instant notifications directly inside Slack ✅ Matches your store automatically — choose between elegant Glass or Classic styles that blend naturally with your website ✅ Perfect on every device — responsive fullscreen experience on mobile with smooth scrolling and zero layout issues ✅ Privacy-friendly by design — GDPR-ready with an automatic privacy policy snippet and no visitor data stored inside WordPress 🤖 What your customers can ask — and get a real answer to Customers can ask things like: “Which product is best for beginners?” “What’s the difference between these two products?” “Is this item in stock?” “Where is my order?” “Can you recommend something cheaper?” MaxSellora reads your live WooCommerce catalog to give accurate, specific answers — not generic chatbot responses that send customers back to Google. 🌍 Multi-language, out of the box MaxSellora detects the language your visitor writes or speaks and replies in that same language — French, Spanish, Turkish, Chinese, Portuguese, and many more. There is no fixed “four language” limit on AI answers. AI chat — auto-detects each message and responds in the customer’s language (typed or voice) Voice chat — OpenAI Whisper recognizes 99+ spoken languages with no extra setup Widget UI — buttons, placeholders, and chrome translated for English · Persian (Farsi) · Arabic · German (from your WordPress locale; other locales use English labels while the AI still answers in the visitor’s language) 🎙️ Voice Chat — let customers talk, not type Some shoppers would rather speak than type — especially on mobile. With AI Voice Chat, your customer just taps the microphone, asks out loud, and MaxSellora listens, understands, and answers back in a warm, natural voice. It’s the closest thing to a real conversation with your best salesperson. 🎤 Tap-to-talk microphone built right into the chat widget — no app needed 🗣️ Speech-to-text powered by OpenAI Whisper — 99+ languages auto-detected, no setup 🔊 Lifelike spoken replies (OpenAI text-to-speech) ▶️ A real audio player on every voice message — play, pause, and scrub back and forth 📱 Hands-free and accessibility-friendly, perfect for mobile shoppers 📲 Fully responsive widget — on phones the chat opens edge-to-edge (fullscreen), with a prominent minimize control to return to the store 🎚️ One simple toggle: WooCommerce → MaxSellora → Settings → Voice Chat Voice chat is off by default — flip the switch whenever you’re ready to give your store a voice. 👥 Operators-only mode — full human support, zero cost Sometimes you want every conversation handled by your team — no AI at all. With Operators-only mode, new chats skip the AI from the first message and go straight to your human operators. 🚫 AI never replies while this mode is on 👤 Every new chat starts in the operator queue immediately 🔒 Customers cannot switch back to AI from the widget 🎙️ Voice chat is disabled automatically in this mode ⏰ Schedule it — set a From/To time window (e.g. 22:00–08:00) and it switches on and off automatically using your site’s timezone. Overnight windows supported. ⚙️ One toggle: WooCommerce → MaxSellora → Settings → Features 🔄 Stays in sync between your WordPress admin and MaxSellora dashboard Free, forever: No paid plan needed. Enable Operators-only mode on the free account and your store gets a professional live-chat widget plus the full operator toolkit — dashboard inbox, Telegram Mini App, Slack, notifications, read receipts, and handoff controls — without consuming AI credits or paying a subscription. 🎨 Widget Appearance Make the chat feel like part of your store, not a bolt-on: Classic (solid) or Glass (transparent) panel style — frosted, modern look Adjustable transparency — slider from 5% to 60% for the glass effect Custom launcher icon — replace the default bubble with your own image Custom AI header icon — shown at the top of the chat during AI conversations (not while a human operator is answering) Custom header title — replace the default “MaxSellora” text next to the header icon Font source — Google Font (Inter) or your site’s theme font Font size — scale 80–130% to match your typography Panel size (desktop) — scale 70–120% width and height Teaser message — up to 72 characters above the closed bubble, in Card, Mini chat box, or Speech bubble style, with a dismiss button Widget position — bottom-left or bottom-right Widget color — match your brand Plans & Pricing Paid plans — Higher or unlimited AI message quotas for stores that want AI answering customers at volume. Manage from your dashboard at https://woocommerce.chatbot.shop-aiplugin.com. Free plan — 10 AI-powered messages included (lifetime total), or unlimited human-only live chat when Operators-only mode is enabled (AI off). No paid upgrade required for operator-only use. Demo mode — For testing only. Runs in mock mode on your server; no data is sent to the API and no real AI is involved. Most stores start on the Free plan, try the AI on real visitors, then move up only when the sales it brings in justify a paid quota. Human Operator Support (all plans — free with Operators-only mode) Operators can start a chat with any customer at any time, or customers can request a human at any point. When an AI plan limit is reached, the chat is handed off automatically — no customer is ever left without support. With Operators-only mode enabled from day one, you run a complete live-support setup on the free plan: storefront chat widget, operator inbox, Telegram bot & Mini App, Slack integration, and new-chat email alerts — without using AI or buying a paid subscription. Manage operators, roles, and live conversations from your MaxSellora dashboard at https://woocommerce.chatbot.shop-aiplugin.com. Telegram operator bot Connect your team to the official MaxSellora Telegram bot (@MaxSellorabot) so operators can work without keeping the dashboard open: Instant alerts when a shopper starts a new chat or requests a human View the same conversation list and message history as the web inbox Reply to customers directly from Telegram Take over a chat from AI or hand it back to AI with inline actions Link each operator’s Telegram user ID in Operators (dashboard) Slack operator bot If your store runs on Slack, operators can use the same live-chat workflow there: Notifications for new chats and human-handoff requests Browse and open customer conversations from Slack Send operator replies without leaving Slack Link each operator’s Slack member ID in Operators (dashboard) Telegram and Slack are optional — the web dashboard inbox always works. Configure operator IDs and notification preferences per team member in the MaxSellora panel. Requirements WordPress 6.0 or higher WooCommerce 8.0 or higher PHP 8.0 or higher Ready in one click: install, then Activate Free Plan. Your store starts selling for itself today. External Services This plugin sends data to one external API endpoint. Endpoint: https://woocommerce.chatbot.shop-aiplugin.com Data sent: * Chat message text * Session identifier (stored in browser localStorage) * Page URL * Visitor IP address * Customer name and email (when provided in the guest form or from a logged-in WooCommerce account) * Voice recordings — only when Voice Chat is enabled and the visitor records a message; the audio is sent for speech-to-text transcription, and the AI reply text is sent back for text-to-speech * WooCommerce product data (title, description, price, stock, SKU, categories, attributes, gallery URLs, language) — sent only when the merchant runs Reindex Products or saves a product When data is sent: * Only when a visitor sends a chat message while the widget is active * Only when the merchant manually triggers a product reindex * No data is ever sent in Demo mode Privacy policy: https://shop-aiplugin.com/privacy Terms of service: https://shop-aiplugin.com/terms Privacy What personal data does this plugin collect? The plugin does not store visitor data in your WordPress database. When a visitor uses the chat widget, the following data may be transmitted to https://woocommerce.chatbot.shop-aiplugin.com: chat message text, page URL, visitor IP address, optionally the customer’s name and email (from the guest form or a logged-in WooCommerce account), and a session identifier stored in the browser’s localStorage. In Demo mode, no data is transmitted anywhere. What about WooCommerce product data? When the merchant runs Reindex Products (or saves a product while the plugin is connected), the plugin sends WooCommerce product data — title, description, price, stock, SKU, categories, attributes, gallery URLs, and language — to the MaxSellora API so the assistant can answer product questions accurately. How do I declare this in my privacy policy? The plugin automatically registers a suggested privacy snippet via wp_add_privacy_policy_content(). You can copy it into your site’s privacy policy from Tools → Privacy → Policy Guide. Full upstream policy: https://shop-aiplugin.com/privacy How do I delete a customer’s chat history? Go to Conversations → Delete in the MaxSellora dashboard. This covers GDPR right-to-erasure requests. Deactivating the plugin immediately stops all further data transmission. License and Legal This plugin is licensed under GPLv2 or later and is fully GPL-compatible. The MaxSellora SaaS backend is a proprietary service governed by the Terms of Service at https://shop-aiplugin.com/terms.