Marker.io – Visual Website Feedback vs WebEngage Feedback, Survey and Notification

Marker.io is the best way for agencies and product teams to collect visual and developer-friendly feedback from colleagues and clients on your WordPress site without driving developers crazy. Get feedback with screenshots & technical metadata directly into your favorite project management tool. Say goodbye to messy emails, spreadsheets and powerpoint. There is a better way! How it works With Marker.io, your clients and colleagues can submit their feedback and bug reports directly on your WordPress site. The feedback widget automatically captures a screenshot that your reporter can annotate to get their point across. All issues are sent into your favorite project management tool, with all the technical data needed by developers to understand and reproduce issues. Thanks to our 2-way sync integrations, you can chat and notify status changes to your clients without ever leaving your favorite project management tool. Best features On-site reporting: Your clients and colleagues don’t need to install anything to send feedback and bug reports. Screenshot and annotations: All feedback will include a screenshot of the page that reporters can annotate directly on your site. Destinations: Connect your website directly to your favorite issue tracker or project management tool. Widget customization: Build your own form and customize the look and feel to match your branding. Field synchronization: All your fields from your favorite tools are pulled into your Marker.io forms, even the custom fields. Responsive and mobile-ready: Report feedback on any browser and mobile device. 2-way sync integration: Notify reporters as soon as your team closes an issue inside your favorite project management tool. Technical metadata: All issues come with useful developer-friendly data like the page URL, browser version, screen size and more. Console log recording: Client-side errors and logs in the console are automatically recorded and added to your issues. Commenting: Ask questions, get approvals and chat with clients on individual issues. Feedback portal: Give your best clients an overview of all the feedback they have previously reported. WordPress plugin features No-code installation: Install the Marker.io website widget without having to manually embed a snippet code. WordPress users only: Activate the feedback widget for every website visitor or limit visibility only to users that are logged in to your WordPress site. Reporter email and name auto-fill: Your WordPress user email and name will be automatically populated when reporting issues. Feedback portal: Clients can access the feedback they previously reported directly in WordPress. For more information on installation, you can read our guide here. 2-way sync with your favorite tool Connect your WordPress site to your favorite bug tracking and project management tools such as: Asana Bitbucket ClickUp GitHub GitLab Jira Linear Monday.com Notion Shortcut Slack Teamwork Trello Wrike What customers are saying Marker.io is used by 1500+ product teams and digital agencies. Here is what they say: “Clients used to send us emails, documents, spreadsheets and even PowerPoints for feedback. Now we just use Marker.io.” – Nathan Monk, Founder at Smile Agency “Our developers can now see bugs through the reporters’ eyes, with no information getting lost.” – Monty Kosma, CTO at Darcy Partners Start a free trial Anyone can start a 15-day free trial, no credit card needed. You can start a free trial here.

With WebEngage you can do the following: Get feedback from your customers. We make it easy for them to report issues or suggest ideas. And we make it easier for you by offering a nice management console to reply back, keep a track and anlayze all your data. Collect customer insights by conducting in-site short surveys. You can run product feedback survey, customer satisfaction surveys, lead generation surveys etc. Analyze all the data using our powerful reporting and analytics modules. Drive conversion and push sales on your website using our in-site notifications. You can use notifications to offer discount code, push a feature update message to all your visitors or announce a downtime on your website. You can target these messages at specific audiences on your website to create an effective campaign. We offer powerful analytics for each of your notifications including statistics like clickthrough rates, country wise distribution etc. This is an offical WebEngage plugin which lets you embed the Javascript integration code in to your pages without editing templates. Install the plugin once. No need to change or write a single line of code to make it work. Ever! Here’s a quick 2 minute explainer video: https://www.youtube.com/watch?v=5poyDyvHApw More on WebEngage here – webengage.com Features Places a customizable “Feedback” tab to your site – customize colors and placement. Receive unlimited feedback. Automatic screengrab of the page that a user submits the feedback on. Recieve email notifications. Reply to feedback via email or from your WebEngage dashboard. Mark feedback threads as resolved, open or unread. Create short surveys for all or particular pages on your site. Target these surveys on multiple parameters – visitor geography, site referrals, cookies, first-time-visitors etc. Collect responses for these surveys, view and download reports. See demographic distribution. Collect email subscription leads and push them to MailChimp. Display push notifications on your website. Target these notification messages at certain audience segments on your website. Get detailed stats on the performance of these push notifications including data like clickthrough rate etc. Works in all browsers (including IE6!). Non-blocking, high-performance code. Details and product screenshots: Feedback – webengage.com/feedback Survey – webengage.com/survey Notification – webengage.com/notification Gallery – webengage.com/gallery Localization WebEngage is currently available in 42 languages – English, Albanian, Arabic, Azerbaijani, Bahasa (Indonesian), Bosnian, Bulgarian, Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Kazakh, Korean, Kurdish, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Uzbek and Vietnamese. If your language is missing, you can help us translate. There are just 30 odd phrases that need to be translated. Let us know if you are interested. Demo Take an online demo to get an idea of how the feedback tab, survey windows and notification messages will look on your website – demo.webengage.com Free Plan And Paid Plans We offer WebEngage as a free plan. You can use the free plan as long as you want without paying. We also offer different pricing plans with assortment of features and capabilities. For further details please visit : webengage.com/pricing We offer 14 days free trial period on all the paid plans. Go Premium Get SSL support. Add more fields to your feedback form – dropdowns, checkboxes, files, radio button, textarea, input boxes etc. Remove “Powered by WebEngage” logos in the feedback, survey and notification windows. Change email templates. Increase your upper limit on the number of surveys you can create and responses that you can collect per survey. Increase your upper limit on the number of clickthroughs allowed per notification. Add you own style using a CSS editor. Enhanced targeting capabilities for your surveys and notications. Add more account manangers. Get multi-question surveys. With the free plan, we let you add a single question survey only. Run exit surveys by targeting visitors when they are about to leave your website. Measure your Net Promoter Score by running NPS surveys. See plans and pricing – webengage.com/pricing For personal websites and blogs, have a FREE plan too. – webengage.com/pricing-features Support Email us on support {at} webengage dot com or contact us for any kind of support. We assure you of a quick revert.