Marker.io – Visual Website Feedback vs Was This Helpful? – Article Feedback

Marker.io is the best way for agencies and product teams to collect visual and developer-friendly feedback from colleagues and clients on your WordPress site without driving developers crazy. Get feedback with screenshots & technical metadata directly into your favorite project management tool. Say goodbye to messy emails, spreadsheets and powerpoint. There is a better way! How it works With Marker.io, your clients and colleagues can submit their feedback and bug reports directly on your WordPress site. The feedback widget automatically captures a screenshot that your reporter can annotate to get their point across. All issues are sent into your favorite project management tool, with all the technical data needed by developers to understand and reproduce issues. Thanks to our 2-way sync integrations, you can chat and notify status changes to your clients without ever leaving your favorite project management tool. Best features On-site reporting: Your clients and colleagues don’t need to install anything to send feedback and bug reports. Screenshot and annotations: All feedback will include a screenshot of the page that reporters can annotate directly on your site. Destinations: Connect your website directly to your favorite issue tracker or project management tool. Widget customization: Build your own form and customize the look and feel to match your branding. Field synchronization: All your fields from your favorite tools are pulled into your Marker.io forms, even the custom fields. Responsive and mobile-ready: Report feedback on any browser and mobile device. 2-way sync integration: Notify reporters as soon as your team closes an issue inside your favorite project management tool. Technical metadata: All issues come with useful developer-friendly data like the page URL, browser version, screen size and more. Console log recording: Client-side errors and logs in the console are automatically recorded and added to your issues. Commenting: Ask questions, get approvals and chat with clients on individual issues. Feedback portal: Give your best clients an overview of all the feedback they have previously reported. WordPress plugin features No-code installation: Install the Marker.io website widget without having to manually embed a snippet code. WordPress users only: Activate the feedback widget for every website visitor or limit visibility only to users that are logged in to your WordPress site. Reporter email and name auto-fill: Your WordPress user email and name will be automatically populated when reporting issues. Feedback portal: Clients can access the feedback they previously reported directly in WordPress. For more information on installation, you can read our guide here. 2-way sync with your favorite tool Connect your WordPress site to your favorite bug tracking and project management tools such as: Asana Bitbucket ClickUp GitHub GitLab Jira Linear Monday.com Notion Shortcut Slack Teamwork Trello Wrike What customers are saying Marker.io is used by 1500+ product teams and digital agencies. Here is what they say: “Clients used to send us emails, documents, spreadsheets and even PowerPoints for feedback. Now we just use Marker.io.” – Nathan Monk, Founder at Smile Agency “Our developers can now see bugs through the reporters’ eyes, with no information getting lost.” – Monty Kosma, CTO at Darcy Partners Start a free trial Anyone can start a 15-day free trial, no credit card needed. You can start a free trial here.

Was This Helpful? is a simple, effective WordPress feedback plugin that adds a “Was this helpful?” box at the bottom of your content to capture article feedback from your visitors. Let your readers give quick feedback with a thumbs up or thumbs down — no comments or forms needed. Designed for speed and simplicity, it helps you identify your most engaging posts and optimize underperforming ones. Unlike traditional comment forms, this feedback tool provides a frictionless way for users to respond with a single click — helping you understand content performance and engagement at a glance. Ideal for blogs, documentation, knowledge bases, and business websites. The Problem It Solves Many website owners and bloggers face the same challenges: Low comment engagement: Readers rarely leave comments, making it hard to know what content works. Unclear content performance: Analytics show visits, but not whether the article helped readers. Missed opportunities to improve content: Without feedback, you don’t know which posts need updates or rewrites. Was This Helpful is an article feedback plugin that solves these problems by providing quick feedback directly on your articles. A simple thumbs up/down helps you see: Which posts your audience finds useful. Which pages need updates or improvements. How user satisfaction changes over time. Key Benefits Collect instant feedback: learn what readers think without requiring them to leave a comment. Improve content strategy: identify helpful vs. unhelpful posts to guide updates and new content. Track content performance after updates: use the reset feedback feature to see how your posts perform after you make changes or optimizations, without losing historical data. Boost engagement: give users a one-click way to interact with your articles. Enhance SEO indirectly: updating low-rated content can improve dwell time and reduce bounce rates. Common Use Cases Blog posts: measure reader satisfaction and identify which articles resonate. Knowledge bases / documentation: quickly see if tutorials and how-to guides are effective. Product or service pages: understand if descriptions and details answer customer questions. Course or learning websites: track which lessons are clear or need more explanation. Business websites: gather visitor insights without long forms or surveys. Core Features Adds a “Was this helpful?” thumbs up/down box after posts and pages. Supports pages, posts, or both. Optionally disable the box on specific posts or pages. See percentage of positive feedback directly in the admin post list. Clean, minimal UI that adapts to your theme. Lightweight with optional CSS/JS loading. Includes shortcode to manually place the box. Reset feedback statistics per post or page without deleting historical feedback. Settings Show On Post Types: Choose which post types (posts, pages) the feedback box should appear on. Disable On Specific Posts: Option to disable the feedback box on individual posts or pages. PRO Version Settings: Show On Custom Post Types: Choose which custom post types the feedback box should appear on. License This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.