BugHerd vs Marker.io – Visual Website Feedback

With BugHerd it’s so easy for clients to provide website feedback. They simply point, click and comment – BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. Install the BugHerd plugin once, send your clients or stakeholders a link, and they can start pinning feedback right away, directly onto any element of your live or WordPress staging site – no code changes, no browser extension, no client login or account setup required. Used by web agencies, in-house dev teams, QA testers, freelancers, and marketing teams worldwide, the BugHerd visual website feedback and bug tracking tool is trusted by over 350,000 people across 10,000+ companies in 172 countries. Every piece of feedback automatically captures a screenshot plus full technical metadata: browser, OS, screen resolution, URL, CSS selector, and more. Feedback flows straight into BugHerd’s built-in Kanban board, or syncs with your favorite developer or PM tools. How it works Get Started with BugHerd in Minutes Step 1: Install the plugin from your WordPress dashboard Step 2: Create your first project Step 3: Invite your team and clients to leave feedback BugHerd Key Features Feedback pinned to the exact element on a web page Clients and teammates click any element on your live WordPress site or WP Admin to leave a comment. Feedback is anchored to that specific element so your developer knows exactly what needs fixing – no more vague emails. Learn more Automatic screenshot & full technical data captured A screenshot along with browser type, OS, screen resolution, and the exact URL are all captured automatically with every piece of feedback. Your team gets everything they need to reproduce and fix an issue without a single follow-up question. Learn more No client account or login required Clients don’t need to create an account or install anything. Send them a link to your BugHerd project and they can start leaving feedback immediately, directly on the page, in their browser. Learn more Task Tracking Every comment becomes a trackable task on a Kanban board, so your team can prioritize and resolve feedback easier than ever. Already using a PM tool? Send tasks there with one click. Learn more Deep two-way integrations BugHerd has true two-way integrations with all major project management tools, such as Jira, ClickUp, monday.com, Asana, and more; as well as supporting integrations with collaboration tools like Slack & MS Teams, and developer tools like GitHub. BugHerd also has a fully featured API and Webhook support enabling custom integrations with any application. Learn more Video feedback for complex issues For feedback that’s hard to describe in text, clients and teammates can record a short video walkthrough directly on a web page. The recording attaches to the task alongside a screenshot and user metadata. Learn more Public feedback widget for ongoing feedback on live sites Visitors can QA your website and leave comments even after your website project has finished. The always-on public widget runs a continuous feedback loop on your live WordPress site. Learn more Who uses BugHerd Web development agencies collecting client feedback on builds, redesigns, and ongoing maintenance In-house dev and QA teams managing bug reports during UAT and pre-launch testing Marketing teams getting sign-off on landing pages, campaign pages, and content updates Freelancers who want to look professional and cut down on client email threads Product teams running continuous feedback cycles on live web applications Get started with BugHerd All BugHerd plans include a free 7-day trial. No credit card required. Start your free trial or book a 1:1 demo with a BugHerd product specialist. How to install the BugHerd WordPress plugin Log in to your WordPress Admin. Go to Plugins → Add New. Search for “BugHerd” and click Install Now, then Activate. Go to Settings → BugHerd and enter your Project Key (find it in your BugHerd project under “Settings” > “General Settings”). Optionally enable “Show BugHerd on WP Admin pages” to collect feedback on Admin pages too. Open your site — the BugHerd sidebar appears on the right, ready for feedback. Need help installing BugHerd? Follow the BugHerd WordPress Installation Guide for help or email [email protected]

Marker.io is the best way for agencies and product teams to collect visual and developer-friendly feedback from colleagues and clients on your WordPress site without driving developers crazy. Get feedback with screenshots & technical metadata directly into your favorite project management tool. Say goodbye to messy emails, spreadsheets and powerpoint. There is a better way! How it works With Marker.io, your clients and colleagues can submit their feedback and bug reports directly on your WordPress site. The feedback widget automatically captures a screenshot that your reporter can annotate to get their point across. All issues are sent into your favorite project management tool, with all the technical data needed by developers to understand and reproduce issues. Thanks to our 2-way sync integrations, you can chat and notify status changes to your clients without ever leaving your favorite project management tool. Best features On-site reporting: Your clients and colleagues don’t need to install anything to send feedback and bug reports. Screenshot and annotations: All feedback will include a screenshot of the page that reporters can annotate directly on your site. Destinations: Connect your website directly to your favorite issue tracker or project management tool. Widget customization: Build your own form and customize the look and feel to match your branding. Field synchronization: All your fields from your favorite tools are pulled into your Marker.io forms, even the custom fields. Responsive and mobile-ready: Report feedback on any browser and mobile device. 2-way sync integration: Notify reporters as soon as your team closes an issue inside your favorite project management tool. Technical metadata: All issues come with useful developer-friendly data like the page URL, browser version, screen size and more. Console log recording: Client-side errors and logs in the console are automatically recorded and added to your issues. Commenting: Ask questions, get approvals and chat with clients on individual issues. Feedback portal: Give your best clients an overview of all the feedback they have previously reported. WordPress plugin features No-code installation: Install the Marker.io website widget without having to manually embed a snippet code. WordPress users only: Activate the feedback widget for every website visitor or limit visibility only to users that are logged in to your WordPress site. Reporter email and name auto-fill: Your WordPress user email and name will be automatically populated when reporting issues. Feedback portal: Clients can access the feedback they previously reported directly in WordPress. For more information on installation, you can read our guide here. 2-way sync with your favorite tool Connect your WordPress site to your favorite bug tracking and project management tools such as: Asana Bitbucket ClickUp GitHub GitLab Jira Linear Monday.com Notion Shortcut Slack Teamwork Trello Wrike What customers are saying Marker.io is used by 1500+ product teams and digital agencies. Here is what they say: “Clients used to send us emails, documents, spreadsheets and even PowerPoints for feedback. Now we just use Marker.io.” – Nathan Monk, Founder at Smile Agency “Our developers can now see bugs through the reporters’ eyes, with no information getting lost.” – Monty Kosma, CTO at Darcy Partners Start a free trial Anyone can start a 15-day free trial, no credit card needed. You can start a free trial here.