Login as User or Customer vs Login as User

Login as User or Customer is a powerful user switching plugin that lets admins and support staff instantly switch into any user account — without knowing their password. It’s the fastest way to see exactly what your customer sees, troubleshoot issues, and provide hands-on support directly from your WordPress dashboard. WooCommerce store owners: This plugin is purpose-built for you. Switch to a customer from the Orders screen, manage their cart, and create orders on their behalf — ideal for phone orders and assisted sales. WooCommerce features require the Pro version. Who is this for? WooCommerce stores — assist customers with orders, cart issues, and account problems without asking for their password Membership sites — verify what members see after logging in Agencies & developers — test roles and permissions across any user account instantly Support teams — reproduce customer-reported bugs in one click Free Features One-click user switching — switch to any non-admin account from the Users screen Switch from user profile — Login As button on the Edit User screen Go Back in one click — a persistent bar on the front end returns you to your original account instantly No password needed — access any account without exposing credentials Role-based access control — choose which roles are allowed to use the switch feature 2FA compatible — works alongside most two-factor authentication plugins Multisite compatible — works on WordPress network installations Nonce-protected — every switch action is verified with a WordPress nonce Secure session storage — switch state stored server-side using WordPress transients, not exposed cookies Pro Features ⭐ WooCommerce Orders page — Login As button next to every order ⭐ WooCommerce Order detail — switch to the customer from the single order screen ⭐ Cart management — add, remove, and edit products in the customer’s cart ⭐ Create orders on behalf of customers — perfect for phone and assisted sales ⭐ Advanced role management — granular control over who can switch to whom ⭐ Custom redirect URL — choose where you land after switching ⭐ Activity log — track every switch action for auditing purposes ⭐ Shortcode support — place Login As buttons anywhere on your site Upgrade to Pro → How It Works Go to Users in your WordPress admin Click Login as this user next to any non-admin account You are instantly switched into that account — no password required Browse the site as that user Click Go back in the bar at the bottom of the screen to return to your admin account Security Security is the foundation of this plugin. Every action is protected by multiple layers: Nonce verification on every switch and return action Capability checks — only users with edit_users, manage_options, or manage_woocommerce can switch Admin account protection — switching into administrator accounts is blocked Server-side session storage — switch state stored in WordPress transients with a 1-hour TTL that refreshes on every page load HttpOnly + SameSite=Lax cookies — session tokens protected against XSS and CSRF No data sharing — no data is sent to any external service Security vulnerabilities are managed through the Patchstack Vulnerability Disclosure Program. All reported issues are reviewed, patched, and disclosed responsibly. Privacy This plugin does not send data to any third party, does not include any third-party resources, and never will. The plugin uses a single browser cookie (loginas_session_token) to identify the current switch session. The cookie stores only a random 64-character token — no user data. The actual session data (user IDs) is stored server-side in WordPress transients. Compatibility WordPress 5.0+ WordPress Multisite WooCommerce (Pro) PHP 7.4, 8.0, 8.1, 8.2, 8.3 Compatible with most 2FA and security plugins Security This plugin is enrolled in the Patchstack Vulnerability Disclosure Program. To report a security vulnerability, please use the Patchstack mVDP link above. Do not report security issues through the WordPress support forum.

Login as a User WordPress plugin allows admins to have easy access to the frontend as a specific user and thus solve problems or provide better and faster customer support. With one click, the admin logs in as the external user or customer and handles any situation without wasting any time at all. If you want a WordPress plugin to switch accounts in an instant, Login as User is for you. 👉 Live Demo Username: demo_admin Password: demo_password Video Description Basic Features In the Admin area, you select Users in the left-hand side menu and click All Users in the sub-menu. Now, all users of your website appear on the screen along with the Login as… button besides each name. You can click the button of the user you want to switch accounts to. Are you in a user’s profile and want to login as this user? Just click the button Login as:… at the top left-hand side and you will be able to check data and help this specific user with any problem. Positioning: You can choose the position of the “Login as user” toolbar. There are two available positions, the top and the bottom. Multisite support: Allows administrators to log in as any user across the network without needing SuperAdmin privileges. Compatible with the “User Insights” WordPress plugin. You just have to add a custom field with the name “loginasuser”. PRO Features WooCommerce Integration: Are you using the WooCommerce plugin? In the orders page, the Login as user button appears besides each customer to help you provide better customer support. WooCommerce Subscriptions Integration: Is one of your customers having trouble with their order? Do you want to check the details of a customer’s order? You can easily check the customer’s problem from their perspective by switching with the Login as User button in the WooCommerce order details page. Role Management Permissions: The “Role Management Permissions” parameter in the “Login as User” plugin allows administrators to define which roles have the ability to manage (log in as) users of other roles. This feature enhances security and control by limiting the login-as-user capability to specific roles. Shortcode: You can use the shortcode [login_as_user user_id=”357″] to display the login as user button everywhere, even on the frontend. You just have to specify the user ID in the attribute.