LivePerson LiveChat + Messaging vs Seel Worry-Free Purchase

LiveEngage is the modern way to talk to visitors whether they’re on your site via desktop or on their mobile devices. Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you can interact with your customers however they want, from one easy-to-use platform. This plugin adds the necessary tag script to your site footer that enables the livechat functionality. Get Started Now Benefits for Merchants: Fast and simple setup Connect with prospects and customers in real-time Create and maintain time saving pre-written responses Increase customer satisfaction Strengthen brand loyalty Increase sales conversion Stay connected with your visitors and customers on the go with the LiveEngage mobile app Out-of-the-box KPI reporting metrics that track engagement performance, agent effectiveness, and real time data on customer satisfaction Fully customize aspects of the LiveEngage platform to match your brand’s look and feel Protect your consumers’ information with enterprise-grade security and stability Benefits for Customers: Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you’ll be able to connect with prospects and customers via their preferred method of engagement and build a relationship. PRODUCT FEATURES Deliver the right chat invitation to the right customer at the right time: Display click-to-chat buttons so customers and visitors can request to chat whenever they need help Monitor visitor activity in real time and push proactive chat invitations to high value visitors on important product pages, and send targeted offers to hesitating customers about to abandon their cart. Make more sales; increase your conversion rates by more than 25%! Make the most of mobile for both you and your customers: Chat with your customers and prospects from any device Have the flexibility to stay connected with your customers on the go, wherever you are with the LiveEngage mobile app Customization to match your needs and brand: Get complete control over your chat window’s colors, themes, and CSS Integrate easily with the LiveEngage platform to provide additional connection options including voice and content Real-time contextual & analytics reporting: LiveEngage empowers companies to drive and optimize their digital engagement strategy on the fly with real-time and long-term operational KPI’s, reports, and dashboards Empower your agents to create meaningful connections and increase efficiency: Handle multiple conversations simultaneously with a workspace that has all the tools needed to increase efficiency Obtain detailed information about the chatter – including customer records, geographic location, what search engine or marketing campaign they came from Provide hands-on assistance with text-highlighting and co-browsing capabilities Seamlessly transfer chats to other agents such as second-level support Protect your consumers’ information with enterprise-grade security and stability: LivePerson complies with ISO 27001, SOC 2, PCI-DSS, SSAE 16 SOC 2, SOX, FISC, EU Privacy and other security standards Integration features: Configure the account number the module should use to embed LiveChat on your site. LiveChat visibility settings based on a blacklist or whitelist of certain pages and user roles. Pricing and Plans: Click here or go to http://register.liveperson.com/wordpress to get started with a special promotion for WordPress users.

Transform Your Post-Purchase Experience with Seel Seel provides a complete solution for returns, exchanges, and order protection that enhances customer satisfaction while reducing your support workload. Powerful Order Protection 7-Day Return Protection – Boost buyer confidence with comprehensive return coverage Shipping Issue Coverage – Protect orders from damage, loss, or theft during transit Extended Warranty – Offer customers additional protection beyond manufacturer warranties Claim Management – Handle protection claims efficiently through our unified dashboard Seamless Returns & Exchanges Resolution Center – Enable customers to easily submit and track returns/exchanges through our intuitive self-service portal Real-Time Order Status – Provide customers with instant visibility into their order journey from purchase to delivery Automated Processing – Streamline your operations with configurable rules for returns approval and processing Why Choose Seel? Increase Conversion Rates – Order protection options typically boost conversion by 5-15% Reduce Support Tickets – Self-service returns can decrease customer service inquiries by up to 40% Enhance Customer Loyalty – Post-purchase satisfaction drives repeat business and positive reviews Perfect Integration Seel seamlessly integrates with your WooCommerce store, requiring minimal setup time and technical knowledge. Your customers enjoy a branded, on-site experience without being redirected to third-party platforms. One Dashboard for Everything Manage all aspects of your post-purchase experience from a single, intuitive interface: * Process returns and exchanges * Review and manage protection claims * Analyze performance metrics * Configure protection offerings Take control of your post-purchase experience today with Seel! External services Seel Worry-Free Purchase for WooCommerce relies on third-party services provided by Seel Inc. to enable protection features and synchronize order data between your WooCommerce store and Seel’s systems. This plugin connects to the following services: Seel API: Used to synchronize merchant and order data necessary for enabling and managing protection contracts. Seel Merchant Portal: Provides the user interface for managing your Seel account, viewing contract data, and monitoring protection services. When the plugin is activated and configured, it sends the following data to Seel’s API: – WooCommerce store domain – Store name – Order metadata related to protection – Authentication credentials (during setup) This data exchange is required to activate the Seel protection features and enable related services such as contract management, refunds, and claims handling. All data is transmitted securely over HTTPS. No personal customer data is collected or transmitted without consent. These services are provided by Seel Inc.: – Terms of Service: https://www.seel.com/terms/worry-free-purchase – Privacy Policy: https://www.seel.com/privacy