Side-by-side comparison · 24 data points
| Live Chat Plugin for WooCommerce – LiveChat | 3CX Free Live Chat, Calls & Messaging | |
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| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
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| Listed | — | — |
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| Metric | Live Chat Plugin for WooCommerce – LiveChat | 3CX Free Live Chat, Calls & Messaging |
|---|---|---|
| Rating | 4.5 ★ | ★ 4.6 ★ |
| Total reviews | 22 | ★ 821 |
| Active installs | 1,000+ | 100,000+ |
| Free plan | — | — |
| Review velocity (30d) | — | 0 new |
Live Chat Plugin for WooCommerce – LiveChat and 3CX Free Live Chat, Calls & Messaging are evenly matched on rating (4.5★ vs 4.6★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
3CX Free Live Chat, Calls & Messaging has the larger user base (821 reviews vs 22), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Live Chat Plugin for WooCommerce – LiveChat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most site owners the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Live Chat Plugin for WooCommerce – LiveChat audit • 3CX Free Live Chat, Calls & Messaging audit
| Keyword | Live Chat Plugin for WooCommerce – LiveChat | 3CX Free Live Chat, Calls & Messaging |
|---|---|---|
| live chat | #26 | #4 |
| live support | #81 | #3 |
| customer support | #279 | #29 |
No tracked changes.
| Signal | Live Chat Plugin for WooCommerce – LiveChat | 3CX Free Live Chat, Calls & Messaging |
|---|---|---|
| Average rating | 4.5 ★ (22) | 4.6 ★ (821) |
| Rating distribution | 5— 4— 3— 2— 1— | 5100% 40% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +0 |
No reviews yet.
Live Chat Plugin for WooCommerce – LiveChat (4.5★, 22 reviews) and 3CX Free Live Chat, Calls & Messaging (4.6★, 821 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
3CX Free Live Chat, Calls & Messaging holds the higher average rating (4.6★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. 3CX Free Live Chat, Calls & Messaging has the deeper published review base (821 vs 22), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Live Chat Plugin for WooCommerce – LiveChat typically suits early-stage and growth-mode teams based on its published review base (22 reviews). 3CX Free Live Chat, Calls & Messaging typically suits early-stage and growth-mode teams based on its published review base (821 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Live Chat Plugin for WooCommerce – LiveChat and 3CX Free Live Chat, Calls & Messaging both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Live Chat Plugin for WooCommerce – LiveChat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Average review