Live Chat Plugin for WooCommerce – LiveChat vs LivePerson LiveChat + Messaging

WooCommerce Live Chat With the live chat plugin for WooCommerce by Text, you allow customers to talk to you directly from your WooCommerce website. Address any questions instantly, and send prompt replies about shipping or return policies to give customers the confidence needed to complete a purchase. The live chat plugin for WooCommerce by LiveChat combines a variety of features into one seamless interface: – Set up automated messages to proactively contact customers when they get stuck on the checkout page. – Increase customer engagement with one of the key features brought to you by LiveChat – chat invitations. – Browse the archive, visitor analytics, and live chat surveys to discover sales insights. Enrich the visual side of your store with our modern chat window, neatly looking eye-catchers, and chat buttons. Choose a theme, pick a color, display your logo, and add a lot more tweaks to your chat widget. Provide customers with a better shopping experience and increase sales using the live chat plugin for WooCommerce by LiveChat. LiveChat comes with a built-in ticketing system to provide customer support after office hours. Manage all your offline communication without using any additional software. LiveChat integrates with popular third-party apps, including Mailchimp, Zendesk, HubSpot, and more. Live chat benefits Solve customers’ problems on the spot on the spot. Live chat is by far the quickest and simplest customer support channel. Increase sales and conversions. Simplify the buying process by answering your customers’ questions in real time. Provide convenient customer support by giving your visitors a direct and free option to ask for help. Use live chat to understand the needs of your customers better and increase average order value and sales. Manage products more effectively, maintain good relationships with customers, and stay ahead of your competitors by offering live chat on your WooCommerce store. Place Live Chat Widget on your WooCommerce store Engage website visitors in real time. Offer assistance, capture new sales opportunities, and close more deals thanks to our WooCommerce plugin. See your customer’s cart contents to increase conversions with returning buyers. Usage Install our live chat plugin to add a live chat option to your WooCommerce store. This will automatically embed the live chat code on all your WooCommerce store pages. Once you’ve installed LiveChat, download our desktop app for Windows or Mac OS. Use our web-based app if you prefer, with no additional software required to make it work. Chat on the go. Don’t make your customers wait and talk to them wherever you are, thanks to our iOS and Android apps. Live Chat installation With this WooCommerce plugin, there are many other features that can help you close more sales and satisfy more customers; you can see all of them here. Notes Requirements The WooCommerce live chat plugin by LiveChat is free, but you need to be a LiveChat customer to use it. LiveChat comes with a free trial, allowing you to test the service for 14 days. Take a look at LiveChat plans and features on our website. Provide on-site support and sell more with the WooCommerce live chat plugin by LiveChat. Sign up for LiveChat Localization LiveChat – WP live chat plugin for WordPress is a fully translation-ready plugin. You can translate the plugin into any language at translate.wordpress.org. Partner with LiveChat You want to open a LiveChat account for a client? Expand your business offer by adding LiveChat in projects you run for your customers. Check our Partner Program Testimonials We frequently have leads chat with us asking some qualifying questions, and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasn’t an option (read more). Jamie Lowary, a sales lead at PATLive At the moment, LiveChat remains the mostly used tool when it comes to contacting our support. Because of how easy we made it for users to access it, we help over 750 of them each day with an average satisfaction of 96% (read more). Michal Haze, Head of Customer Experience at Kinguin Documentation and Support For documentation and tutorials go to our help desk article. If you have any more questions, start a live chat session with our support on the WooCommerce integration page. For more information about live chat features, FAQs and documentation, check out our website. If interested, you can join our community group here. About us Text Inc offers solutions to manage business communications, generate leads, and sell online. It allows companies to stay in touch with their customers anytime and anywhere – just the way they want. The product suite consists of LiveChat, ChatBot, HelpDesk, and KnowledgeBase. The products serve more than 41,000 businesses from 150 countries. The company’s customer portfolio starts with small, private companies and goes up to Fortune 500 enterprises, including PayPal, IKEA, Allstate, CapitalOne. The Text ecosystem The ecosystem of Text products includes: – LiveChat – a communication tool that allows you to chat live with your customers – HelpDesk – an online ticketing system suitable both for small businesses and enterprise clients – ChatBot – a bot framework for AI chat bots – official ChatBot plugin page – Knowledge Base – a public Help Center widget – Open Widget – free widgets for website – official OpenWidget plugin page – Text Messaging Platform – chat platform for innovative teams Press & Brand Assets If you are interested in writing about Text products, take a look at the Text Press Office. Download our logo, screenshots, and other relevant assets.

LiveEngage is the modern way to talk to visitors whether they’re on your site via desktop or on their mobile devices. Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you can interact with your customers however they want, from one easy-to-use platform. This plugin adds the necessary tag script to your site footer that enables the livechat functionality. Get Started Now Benefits for Merchants: Fast and simple setup Connect with prospects and customers in real-time Create and maintain time saving pre-written responses Increase customer satisfaction Strengthen brand loyalty Increase sales conversion Stay connected with your visitors and customers on the go with the LiveEngage mobile app Out-of-the-box KPI reporting metrics that track engagement performance, agent effectiveness, and real time data on customer satisfaction Fully customize aspects of the LiveEngage platform to match your brand’s look and feel Protect your consumers’ information with enterprise-grade security and stability Benefits for Customers: Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you’ll be able to connect with prospects and customers via their preferred method of engagement and build a relationship. PRODUCT FEATURES Deliver the right chat invitation to the right customer at the right time: Display click-to-chat buttons so customers and visitors can request to chat whenever they need help Monitor visitor activity in real time and push proactive chat invitations to high value visitors on important product pages, and send targeted offers to hesitating customers about to abandon their cart. Make more sales; increase your conversion rates by more than 25%! Make the most of mobile for both you and your customers: Chat with your customers and prospects from any device Have the flexibility to stay connected with your customers on the go, wherever you are with the LiveEngage mobile app Customization to match your needs and brand: Get complete control over your chat window’s colors, themes, and CSS Integrate easily with the LiveEngage platform to provide additional connection options including voice and content Real-time contextual & analytics reporting: LiveEngage empowers companies to drive and optimize their digital engagement strategy on the fly with real-time and long-term operational KPI’s, reports, and dashboards Empower your agents to create meaningful connections and increase efficiency: Handle multiple conversations simultaneously with a workspace that has all the tools needed to increase efficiency Obtain detailed information about the chatter – including customer records, geographic location, what search engine or marketing campaign they came from Provide hands-on assistance with text-highlighting and co-browsing capabilities Seamlessly transfer chats to other agents such as second-level support Protect your consumers’ information with enterprise-grade security and stability: LivePerson complies with ISO 27001, SOC 2, PCI-DSS, SSAE 16 SOC 2, SOX, FISC, EU Privacy and other security standards Integration features: Configure the account number the module should use to embed LiveChat on your site. LiveChat visibility settings based on a blacklist or whitelist of certain pages and user roles. Pricing and Plans: Click here or go to http://register.liveperson.com/wordpress to get started with a special promotion for WordPress users.