Chatgram | Instant Livechat Support via Telegram / Browser
Chatgram | Instant Livechat Support via Telegram / Browser drops a polished floating chat widget on every page of your WordPress site. When a visitor sends a message, the conversation lands instantly in your Telegram chat — no extra inbox, no extra app to learn. Reply right from Telegram, and your visitor receives your reply by email. This plugin is built and maintained by brandID. It is not affiliated with, endorsed by, or sponsored by Telegram FZ-LLC or Telegram Messenger Inc. Telegram is a trademark of its respective owners and is used here only to describe the messaging service this plugin integrates with. Why use this plugin One-tap install. Activate the plugin, click “Connect on Telegram”, and you’re live. Stay where you already are. Replies happen in Telegram — the messaging app you check every day. Beautiful out of the box. A floating button and accessible modal that respect reduced-motion and high-contrast preferences. Customizable. Colors, placement, button text, and form labels — all editable from the WordPress dashboard. Built for performance. A small, deferred JavaScript bundle on your front-end with no third-party CDN requests. Privacy-first. No tracking cookies, no analytics pixels. Form data only flows between the visitor’s browser, the Chatgram API, and your Telegram account. How it works The plugin registers your site’s domain with the Chatgram service the first time you open the setup screen. You receive a personal Telegram invite link inside the WordPress dashboard. Press “Start” in the Telegram bot — your account is now linked to your site. New messages from the contact form arrive as Telegram chats. Reply normally; the visitor receives your reply by email. Documentation and support Plugin homepage: https://chatgram.brandid.app Support and contact: https://brandid.app External services This plugin connects to the Chatgram API, an external service operated by brandID, to deliver visitor messages from your contact form to your Telegram account. The plugin cannot function without this service because Telegram delivery is performed by the Chatgram backend. Chatgram API Service URL: https://chatgram-server.brandid.app Provider: brandID — https://brandid.app Terms of Service: https://chatgram.brandid.app/terms Privacy Policy: https://chatgram.brandid.app/privacy The plugin communicates with the Chatgram API in three situations: 1. When you first open Chatgram → Setup in the WordPress admin (one-time handshake) What is sent: site URL, site name, admin email address, WordPress version, plugin version, locale. Why: to register your site with the Chatgram service and generate a personalized Telegram invite link. When: only the first time you open the Setup screen. The invite link is cached and reused on subsequent visits. 2. When a visitor submits the contact form What is sent: the visitor’s name (optional), email address, subject, and message, together with your site’s domain. Why: so the Chatgram service can deliver the message to your connected Telegram account. When: only when a visitor explicitly submits the contact form. 3. When the plugin is deactivated or uninstalled What is sent: your site’s domain. Why: to mark your entry as inactive on the Chatgram side so it stops accepting new tickets. When: only on plugin deactivation or uninstall. The endpoint is https://chatgram-server.brandid.app/integrations/wordpress/uninstall. The plugin does not call the Chatgram API on activation; the handshake is deferred until you open the Setup screen so the invite link is generated only when needed. No analytics, tracking pixels, fingerprinting, or third-party CDN scripts are loaded. By installing and activating this plugin, you agree to the Chatgram Terms of Service and Privacy Policy linked above. You should also disclose this third-party data transmission in your own website’s privacy policy. Source code and build process This plugin bundles a single compiled JavaScript file at public/js/chatgram-widget.umd.js. The unminified, human-readable source for this file is included inside the plugin in the src/ directory: src/chatgram-widget/ — full unminified source of the bundled widget. src/chatgram-widget/README.md — build instructions (Rollup configuration, dependencies, and the exact command used to produce the UMD bundle that ships in public/js/). All other plugin code (PHP, CSS, and admin-side JavaScript) is shipped in its original, human-readable form. No minified or compiled assets are loaded from third-party CDNs. To rebuild the widget locally from the included source: cd src/chatgram-widget npm install npm run build — produces dist/chatgram-widget.umd.js Copy the file into the public/js/ folder of this plugin.
Provide Support Live Chat
Provide Support Live Chat is a powerful tool for customer support. It allows offering your customers instant assistance via live chat, monitor and navigate them through your website, and receive their messages even when you are offline. Provide Support Live Chat can be easily integrated with WordPress websites with help of live chat plugin for WordPress. Integration process will take a couple of minutes and will require minimum efforts. It’s a simple matter of installing, activating and connecting with your live chat account. You’ll be able to create a new live chat account straight from the plugin or connect the plugin to your existing account. Provide Support plugin for WordPress allows you to… Show you chat button at a fixed position in a browser window, according to your live chat account settings Use custom images hosted on your server as your chat icon Show a text live chat link instead of a graphics one Choose which pages and posts the live chat button should be displayed at Monitor your whole website and proactively invite visitors to join live chat session, no matter how many pages contain the live chat button How will you benefit from using Provide Support Live Chat software No additional implementation costs on your WordPress website Live chat is an effective marketing solution for boosting sales Live chat increases your customers’ trust and loyalty Ability of multitasking for your agents will cut down customer support costs Live chat increases website integrity and customer engagement Check our video tutorials to get more information about our system and live chat plugin installation: About Provide Support Provide Support has been offering cutting edge communication technology since 2003 and has proven to be the one of the most reliable Live Chat vendors on the market. Provide Support’s team is striving to offer you most intuitive and easy-to-use customer support software. And our own support team is at your service 24/7.
