LayerSync – Conversion Tracking, Pixel Manager, and Server-Side API vs Converly

Overview LayerSync is server-side conversion tracking for WooCommerce. It captures ecommerce events and forwards them through the LayerSync SaaS to ten ad and analytics platforms via their server-side APIs — Meta (Conversions API), Google Analytics 4 (Measurement Protocol), Google Ads (Enhanced Conversions), TikTok (Events API), Pinterest, Snapchat, LinkedIn, Reddit, X (Twitter), and Microsoft Ads (Bing UET). Configuration lives in the LayerSync dashboard, so there’s no Google Tag Manager server container, no custom tracking subdomain, no external hosting to manage. The plugin handles WooCommerce; LayerSync handles per-platform delivery. Why Server-Side Tracking Browser pixels are increasingly blocked by ad-blockers and degraded by Safari/iOS tracking-prevention. Sending the same events server-to-server restores conversion data your ad platforms use to optimize. LayerSync ships WooCommerce events over HMAC-signed HTTPS to the LayerSync hub, which calls each platform’s CAPI with a shared event_id so browser and server halves are deduplicated automatically. What’s Included Ten ad platforms, one plugin — Meta CAPI, GA4 MP, Google Ads Enhanced Conversions, TikTok Events API, Pinterest CAPI, Snapchat CAPI, LinkedIn CAPI, Reddit CAPI, X CAPI, Microsoft Ads (Bing UET). Browser pixels + server-side CAPI for all of them, with automatic deduplication. WooCommerce funnel coverage — view item, add to cart, view cart, begin checkout, add payment info, purchase, refund. HPOS-compatible. Triple-fallback purchase capture (payment_complete + checkout_order_processed + woocommerce_thankyou) so custom checkouts still fire. Lead-form auto-detect — eight form libraries: Contact Form 7, WPForms, Ninja Forms, Formidable Forms, Gravity Forms, Fluent Forms, Elementor Pro Forms, Forminator — plus WooCommerce checkout forms. Consent & CMP auto-detect — bridges WP Consent API and auto-detects eight CMPs: Complianz, Cookiebot, CookieYes, Borlabs Cookie, iubenda, OneTrust, GDPR Cookie Compliance (Moove), Termly. Strips PII automatically when ad_user_data is denied. Action Scheduler-backed queue — per-row dispatch via Action Scheduler with WP-Cron fallback. Configurable retention (default 30 days), priority lanes (purchases never evicted), dead-letter UI with operator Replay. Historical backfill — replay up to 365 days of WooCommerce orders to LayerSync after install or after an outage. Dry-run mode shows what will be queued before any event ships. Bot & proxy intelligence — multi-signal scoring (datacenter IPs, Apple Private Relay, UA heuristics, velocity, repeated event IDs). Daily-refreshed CIDR list for fresh detection between releases. Operator safe-list overrides. International phone normalization — 50+ country codes with E.164 canonicalization, dummy-number rejection, and platform-specific hash forms (digits-only for Meta, E.164 for TikTok/Snapchat/Pinterest). 508+ automated tests — PHPUnit coverage on identity, queue retry, encryption, bot scoring, CMP detection, and form adapters. Audit the suite at tests/Unit/. Browser-side recovery engine — save-first localStorage queue, priority-aware overflow (purchases never dropped), cross-tab serialization, exponential backoff with jitter, multi-day retention (up to 30 days for purchases), sendBeacon on page exit. Privacy & compliance — per-event consent snapshot, default-denied mode, CMP integration via window.LayerSync.setConsent(), SHA-256 PII hashing, IP anonymization, GDPR / UK ICO / CCPA-aware (Meta Limited Data Use, Do-Not-Sell drop mode). Operational visibility (via the LayerSync hub) — real-time event status, per-platform delivery success rates, anomaly detection, Slack/PagerDuty/email digest alerts (paid plans). Free vs Paid Plans Free includes browser pixels for all 10 platforms, server-side CAPI to one platform of your choice, 1 site, 1 team seat, 10,000 events/month, WooCommerce + lead-form auto-tracking, event quality scoring, real-time event log. Paid plans add: server-side CAPI to all 10 platforms, higher event quotas, multiple sites, team seats, Slack/PagerDuty alerts, anomaly detection, audience builder, ROI dashboard, user journeys, customer profiles, automatic conversion recovery, custom event definitions, white-label (enterprise), custom ingest domain (enterprise). Compare Plans For Developers LayerSync exposes a JavaScript API, a same-origin REST endpoint, and WordPress hooks for custom event tracking. JavaScript API: window.LayerSync.track('lead', {email: '[email protected]', value: 25.00, currency: 'USD'}); window.LayerSync.setConsent({ad_storage: 'granted', ad_user_data: 'granted'}); REST endpoint (same-origin, nonce-protected, survives ad-blockers and corporate firewalls): POST /wp-json/layersync/v1/events WordPress filter hooks: layersync_event_payload, layersync_event_before_enqueue, layersync_event_after_delivery, layersync_consent. Full API documentation: layersynchub.com/docs. Compatibility Works alongside Cookiebot, CookieYes, OneTrust, Borlabs Cookie, Complianz, and any CMP that supports a JS consent callback. Compatible with WP Rocket, LiteSpeed Cache, W3 Total Cache, Cloudflare, and other major caching/CDN solutions. Getting Started Sign up at layersynchub.com and create your first site. Install and activate LayerSync from the WordPress plugin directory. Visit LayerSync → Settings in wp-admin and paste your API key, API secret, and Site ID. Click Test connection — once green, configure your platforms (Meta Pixel ID, GA4 Measurement ID, etc.) in the LayerSync dashboard. Events start firing within seconds; check the Live Events tab to confirm. External services This plugin connects to external third-party services to provide its functionality. Below is a complete list of all external services, when they are called, what data is transmitted, and links to their terms of service and privacy policies. LayerSync SaaS Hub (Always Active): Service: LayerSync (https://layersynchub.com) Purpose: Receives every WooCommerce / form / page event from your site and dispatches matching Conversions API calls to each connected ad platform. Stores the order ledger for conversion recovery, the queue table for outage survivability, and provides the configuration dashboard for your platforms. What data is sent: Event name, timestamp, hashed user data (email, phone, name SHA-256), product/order data (SKU, value, currency, quantity), browser-side context (page URL, referrer, user agent, IP — IP can be anonymized in settings), event_id for deduplication, consent snapshot When it’s sent: When a tracked event occurs (page view, product view, add to cart, purchase, refund, lead, etc.). Browser-side: sent via the same-origin REST proxy. Server-side: sent from PHP via WordPress HTTP API. Service provider: LayerSync Terms of Service: https://layersynchub.com/terms Privacy Policy: https://layersynchub.com/privacy When You Enable Meta Pixel / Conversions API: Service: Meta (Facebook) Graph API Purpose: Send conversion events to Meta for ad optimization What data is sent: Event name, timestamp, hashed user email/phone, click ID (fbclid / fbp / fbc), product SKU, revenue, IP, user agent, Pixel ID When it’s sent: Automatically when a tracked event occurs and Meta is enabled in your LayerSync dashboard Service provider: Meta Platforms, Inc. Terms of Service: https://www.facebook.com/legal/terms Privacy Policy: https://www.facebook.com/privacy/policy When Loading Meta Pixel Script (If Enabled): Service: Facebook Connect CDN Purpose: Load fbevents.js for browser-side Meta Pixel What data is sent: Standard HTTP request data (IP, user agent, referrer) When it’s sent: On every page load when Meta browser tracking is enabled Script URL: https://connect.facebook.net/en_US/fbevents.js When You Enable Google Analytics 4 / Google Ads: Service: Google Analytics 4 Measurement Protocol + Google Ads API Purpose: Send analytics + conversion events to Google for reporting and ad optimization What data is sent: Event name, page URL, referrer, session ID, client ID, IP, user agent, device info, hashed user data for Enhanced Conversions Service provider: Google LLC Terms of Service: https://marketingplatform.google.com/about/analytics/terms/us/ Privacy Policy: https://policies.google.com/privacy When Loading Google Tag Script (If Enabled): Service: Google Tag Manager CDN Purpose: Load gtag.js for browser-side GA4 + Google Ads tracking Script URL: https://www.googletagmanager.com/gtag/js When You Enable TikTok Events API: Service: TikTok Business API Purpose: Send conversion events to TikTok for ad optimization Script URL (if browser pixel enabled): https://analytics.tiktok.com/i18n/pixel/events.js Privacy Policy: https://www.tiktok.com/legal/privacy-policy When You Enable Pinterest Conversions API: Service: Pinterest Tag + Conversions API Purpose: Send conversion events to Pinterest for ad optimization Script URL (if browser pixel enabled): https://s.pinimg.com/ct/core.js Privacy Policy: https://policy.pinterest.com/en/privacy-policy When You Enable Snapchat Conversions API: Service: Snap Pixel + Conversions API Purpose: Send conversion events to Snapchat for ad optimization Script URL (if browser pixel enabled): https://sc-static.net/scevent.min.js Privacy Policy: https://snap.com/en-US/privacy/privacy-policy When You Enable LinkedIn Insight Tag + Conversions API: Service: LinkedIn Marketing API Purpose: Send conversion events to LinkedIn for ad optimization Script URL (if browser pixel enabled): https://snap.licdn.com/li.lms-analytics/insight.min.js Privacy Policy: https://www.linkedin.com/legal/privacy-policy When You Enable Reddit Pixel + Conversion API: Service: Reddit Ads API Purpose: Send conversion events to Reddit for ad optimization Script URL (if browser pixel enabled): https://www.redditstatic.com/ads/pixel.js Privacy Policy: https://www.reddit.com/policies/privacy-policy When You Enable X (Twitter) Pixel + Conversion API: Service: X Ads API Purpose: Send conversion events to X for ad optimization Script URL (if browser pixel enabled): https://static.ads-twitter.com/uwt.js Privacy Policy: https://x.com/en/privacy Important Notes: No automatic data sharing: LayerSync does NOT send any data to ad platforms unless you explicitly enable them in your LayerSync dashboard Consent-aware: LayerSync respects user consent state via the window.LayerSync.setConsent() API and only fires browser pixels and server events after consent is granted You control the data: You choose which platforms to enable, what events to track, and what user data to include (emails, phones, etc.) Required account: This plugin requires a LayerSync account to operate. The plugin alone does not function without API credentials from layersynchub.com. Privacy Policy LayerSync sends the following data to the LayerSync SaaS hub (https://layersynchub.com): Per-Event Data: Event name (e.g. purchase, add_to_cart) Timestamp Page URL and referrer User agent IP address (configurable — can be anonymized) event_id for deduplication Visitor consent snapshot at the moment of the event LayerSync first-party visitor ID (layersync_uid cookie — UUIDv4, 2-year sliding expiry) For E-Commerce Events: Product SKU, title, category, image URL, price, currency, quantity Order ID, total, currency (for purchase / refund events) For Lead / Form Events: Form ID, submission ID, field values you’ve configured as trackable Hashed User Data (when available, hashed BEFORE leaving your server): Email (SHA-256) Phone (SHA-256) First name (SHA-256) Last name (SHA-256) City, state, zip, country (SHA-256) LayerSync hashes PII server-side before forwarding to any ad platform. External Data Sharing (Only When You Enable Each Platform): Per-platform data forwarding is documented in the External services section above. No data is sent to any ad platform unless you explicitly enable it in your LayerSync dashboard. Privacy Controls: IP Anonymization: Available in Settings → Privacy. Consent Integration: Respects window.LayerSync.setConsent({...}) for Cookiebot, CookieYes, OneTrust, Borlabs Cookie, Complianz, and custom consent managers. Default-denied mode: Treats all visitors as consent-denied until a CMP signals otherwise — suitable for EU/UK traffic. Right to delete: Send a POST /api/v1/privacy/delete request to LayerSync with the visitor’s external_id (or hashed email / phone) and all matching events, audit rows, customer profile entries, landing signals, and delivery records are removed. Your Responsibilities: Disclose LayerSync’s data flow in your site’s privacy policy Obtain user consent before tracking, where required by law Configure data retention and privacy settings appropriately Honor user data-deletion requests via the LayerSync privacy API Support Documentation Support Contact us Trademarks & Third-Party Services LayerSync integrates with various third-party analytics and advertising platforms. All trademarks, service marks, and company names mentioned in this plugin are the property of their respective owners. Third-Party Platforms: Meta, Facebook, Instagram, and Facebook Pixel are trademarks of Meta Platforms, Inc. Google, Google Analytics, Google Ads, and GA4 are trademarks of Google LLC. TikTok is a trademark of ByteDance Ltd. Pinterest is a trademark of Pinterest, Inc. Snapchat is a trademark of Snap Inc. LinkedIn is a trademark of Microsoft Corporation. X (Twitter) is a trademark of X Corp. Reddit is a trademark of Reddit, Inc. WooCommerce is a trademark of Automattic, Inc. Integration Requirements: Users must have active accounts with third-party platforms to use their respective features API access requires platform-specific credentials and compliance with their terms of service Data transmission follows each platform’s API specifications and privacy policies Users are responsible for compliance with each platform’s terms of service LayerSync is an independent plugin and SaaS, and is not officially affiliated with, endorsed by, or sponsored by any of the companies mentioned above. All product names, logos, brands, and trademarks are property of their respective owners. Data Privacy: LayerSync forwards event data to enabled ad platforms only with user consent. No data is transmitted to any third party unless explicitly configured by the site administrator.

Send server-side conversions to Google Ads, Meta Ads, Google Analytics 4, LinkedIn Ads, Microsoft Ads and more whenever a form is submitted on your site. Works with 100+ form builders, scheduling tools, chat widgets and more. Converly is a conversion tracking plugin that sends conversions to Google Ads, Meta Ads (Facebook & Instagram), Microsoft Ads, LinkedIn Ads, Google Analytics 4 (GA4), TikTok, and more whenever someone converts on your website. It’s built for lead-generation businesses that need accurate conversion data to optimize their advertising campaigns. When a visitor submits a form on your WordPress site, Converly captures the submission, enriches it with browser-side signals (click IDs, IP, user agent, device) and form data (email, name, phone), and sends conversion events directly to your ad platforms’ servers via their official APIs (such as the Google Ads Enhanced Conversions for Leads API, Meta Conversions API (CAPI), LinkedIn Conversions API, Microsoft Ads UET offline conversions, and GA4 Measurement Protocol). You simply install the plugin, build your conversion flows in Converly’s drag-and-drop builder, and conversions start firing. How It Works Install the plugin – Install Converly and create your Converly account to start your 14-day free trial. Build your conversion flow – In Converly’s Zapier-style drag-and-drop builder, pick a trigger (a form submission on your WordPress site) and your actions (send a conversion to Google Ads, Meta CAPI, GA4, etc.). See conversions in your ad platforms & analytics tools – Converly starts listening for form submissions and sending conversions to your ad platforms and analytics tools automatically. What Problem Converly Solves Browser-based conversion tracking (like using Google Tag Manager or tracking thank you page visits) is unreliable. Safari and iOS block third-party cookies, ad blockers prevent the Google Tag or Meta Pixel from loading on your site, and GTM containers get blocked easily. And when conversion data goes missing, your Smart Bidding, Advantage+ campaigns, and lookalike audiences optimize against incorrect data. For ecommerce stores, server-side tracking has become standard. But for lead-generation businesses (such as agencies, B2B SaaS, service businesses, consultants, etc.), the tooling has lagged. Most “conversion tracking plugins” on WordPress focus on WooCommerce purchases. The few that handle form submissions either require Google Tag Manager to be set up server-side (expensive, technical) or only a couple of form tools. Converly is built specifically for lead-gen businesses on WordPress. It supports every major form plugin out of the box, sends conversions server-side to every major ad platform, and requires no code, no tag manager, and no developer. Why Use Converly Simple to set up Build your conversion flow in Converly’s drag-and-drop builder (similar to Zapier or HubSpot Workflows). Pick a trigger (a form being submitted) and select your actions (send a conversion to Google Ads, send a conversion to Meta, etc.). Works with WPForms, Gravity Forms, Contact Form 7, Ninja Forms, Forminator, Fluent Forms, Formidable Forms and more out of the box. Sends conversions server-side for better reliability Converly sends conversions directly to each ad platform’s API. This bypasses ad blockers, Safari ITP, iOS 14+ restrictions, and other browser-level tracking prevention to give you more accurate conversion tracking. In fact, Google’s own data shows server-side tracking increases tracked conversions by 19% (Meta’s data shows a 23% increase). Sends more data for improved match rate Converly captures browser signals (Google Click ID, Facebook Click ID, Microsoft Click ID, IP address, user agent, device) AND form data (name, email, phone, company) and sends it all with each conversion. According to Meta’s own data, this results in a 95%+ match rate (versus a 40% match rate from browser-only data). Full debug log Conversion tracking can often be a black box, and you have no idea whether it’s working properly or not. Converly gives you a full log of every conversion, showing exactly what data was captured, what data was sent to each ad platform, whether it was received successfully, etc. This gives you confidence that your conversion tracking is working properly and allows you to spot issues when it isn’t. Proper support from analytics experts Ever tried to ask Google or Meta to help with your conversion tracking setup? You probably got nowhere. Our team has 20+ years experience in marketing analytics and is on hand to help make sure your conversion tracking is set up properly. Supported Form Builders, Scheduling Tools, Chatbots, etc. Converly works with every major form plugin, page builder, popup tool, LMS, membership plugin, and embedded SaaS form on WordPress, with no configuration required. WordPress form plugins Track form submissions as conversions in your ad platforms and analytics tools. Converly works with the following WordPress form plugins: Gravity Forms WPForms Contact Form 7 Ninja Forms Fluent Forms Formidable Forms Forminator WS Form Everest Forms HappyForms SureForms Page builder forms Track submissions from forms built with your page builder as conversions in your ad platforms and analytics tools. Converly works with the following page builders: Elementor forms Divi forms Bricks forms Beaver Builder forms Brizy forms Avada forms SeedProd forms Embedded scheduling tools Track meeting bookings as conversions in your ad platforms and analytics tools. Converly works with the following scheduling tools: Calendly Cal.com Acuity Scheduling YouCanBookMe Chili Piper OnceHub HubSpot Meetings Square Appointments Mindbody Embedded SaaS form tools Track submissions from embedded SaaS forms, marketing tools, and CRMs as conversions in your ad platforms and analytics tools. Converly works with the following embedded form tools: Mailchimp HubSpot Forms Typeform Jotform Klaviyo ActiveCampaign Salesforce Web-to-Lead Constant Contact Brevo Zoho Forms Marketo Pardot GetResponse AWeber MailerLite Kit (formerly ConvertKit) Keap Formstack Tally Fillout Paperform HighLevel (GoHighLevel) Pipedrive FormAssembly Formsite GetLeadForms Popups, optins, and lead capture plugins Track optins and lead captures from your popup tools as conversions in your ad platforms and analytics tools. Converly works with the following popup and lead capture plugins: OptinMonster Popup Maker Popup Builder Hello Bar Bloom WordPress LMS plugins Track course enrollments as conversions in your ad platforms and analytics tools. Converly works with the following WordPress LMS plugins: LearnDash LearnPress Sensei LMS Tutor LMS WordPress membership plugins Track new member signups as conversions in your ad platforms and analytics tools. Converly works with the following membership plugins: Paid Memberships Pro ProfilePress Ultimate Member WishList Member WordPress email newsletter plugins Track newsletter signups as conversions in your ad platforms and analytics tools. Converly works with the following email newsletter plugins: MailPoet Newsletter Embedded chat widgets Track new chat conversations and lead captures as conversions in your ad platforms and analytics tools. Converly works with the following chat widgets: Intercom LiveChat Drift Tawk.to HubSpot Chat Zoho SalesIQ Qualified Field service & appointment platforms Track booked jobs as conversions in your ad platforms and analytics tools, for HVAC, plumbing, electrical, lawn care, and other home-service businesses running Google Ads. Get true cost-per-job reporting in your ad accounts. Converly works with the following field service platforms: Jobber ServiceTitan Housecall Pro Supported Ad Platforms & Analytics Tools Ad Platforms Send conversions server-side to all the major ad platforms via their official conversion APIs. Converly works with the following ad platforms: Google Ads via the Google Ads Enhanced Conversions for Leads API Meta (Facebook & Instagram) via the Meta Conversions API (CAPI) Microsoft Ads via Microsoft Ads UET offline conversions LinkedIn Ads via the LinkedIn Conversions API TikTok Ads via the TikTok Events API Snapchat Ads via the Snapchat Conversions API X Ads (formerly Twitter) via the X Conversions API Reddit Ads via the Reddit Conversions API AdRoll, Taboola, and BuySellAds Analytics Tools Send events server-side to your analytics and reporting tools. Converly works with the following analytics tools: Google Analytics 4 (GA4) via the GA4 Measurement Protocol Plausible Analytics, Fathom Analytics, Simple Analytics, Pirsch Analytics, and GoSquared for privacy-friendly analytics For the full list of 100+ integrations, see converly.io/integrations. Who Converly Is For Lead-generation businesses running paid ads on Google, Meta, LinkedIn, or Microsoft and losing conversion data to browser restrictions Marketing agencies managing conversion tracking across multiple client sites who want a reliable, scalable solution that works with all the tools their clients use B2B SaaS companies running LinkedIn Ads and Google Ads for trial signups and demo bookings Service businesses (legal, financial, professional services, coaches, consultants) running Google Ads, Meta Ads, etc. for lead generation Home-service businesses (HVAC, plumbing, electrical, lawn care, cleaning) running Google Ads, Meta Ads, etc. and using Jobber, ServiceTitan, or Housecall Pro to book new jobs Course creators and educators running Meta and Google Ads to drive enrollments on LearnDash, LearnPress, Tutor LMS, Sensei, or embedded platforms like Kajabi, Teachable, and Thinkific Membership site owners running ads to drive new signups via Paid Memberships Pro, ProfilePress, Ultimate Member, or WishList Member Anyone whose Google Ads or Meta campaigns are optimizing against incomplete conversion data Consent Mode & Privacy Converly supports Google Consent Mode v2 and Microsoft Consent Mode, sending or blocking conversions based on your existing Consent Management Platform (CMP). Compatible with CookieYes, Complianz, Real Cookie Banner, Cookiebot, and Iubenda. All personally identifiable information (PII), such as email, phone, and name, is hashed using SHA-256 before being sent to ad platforms, in line with each platform’s CAPI requirements. Pricing The Converly WordPress plugin is free to install, and connecting it requires a Converly account. Every Converly account comes with a 14-day free trial, so you can install the plugin, build your conversion flows, and confirm everything is working before you pay. After the trial, paid plans start at $19 per month. See converly.io/pricing for full details. Why Trust Converly Converly is built by the team behind Attributer, a marketing attribution tool trusted by 1,100+ businesses to capture UTM and click-ID data from their lead forms. Converly extends the same philosophy of simple, reliable marketing data infrastructure for lead-gen businesses to server-side conversion tracking. External Services Converly is a third-party service (a separate SaaS operated by Converly). This plugin is a free client to that service and requires it to function, because the attribution and conversion tracking happen on Converly’s servers. Below is exactly what is sent, when, and to where. When you connect your site (clicking Sign Up or Log In). The plugin sends your site address (home URL), your site title, and a randomly generated per-site identifier to Converly, and completes a secure sign-in (OAuth) exchange. Converly returns an access credential that is stored on your server only. The tracking script (after you connect and while tracking is on). Your public pages load Converly’s tracking script from Converly’s content delivery network (js.converly.io). As part of the Converly service, that script then fetches additional code and configuration from Converly, sets first-party cookies in the visitor’s browser, and keeps a short retry queue in the browser’s local storage for events that fail to send. Form submissions (when a visitor submits a form). Converly’s script reads the submitted form fields, which can include personal data such as name, email and phone, together with the page URL, the referring URL, and marketing parameters such as UTM tags and ad click identifiers, and sends them to Converly for conversion tracking. Managing your account (while you use the plugin). When you view flows, subscription status, or make changes, your site’s server calls the Converly API on your behalf using the stored credential. Data is sent to Converly at https://app.converly.io (the API), and the tracking script is served from https://js.converly.io. By using this plugin you agree to Converly’s Terms of Service (https://converly.io/terms) and Privacy Policy (https://converly.io/privacy-policy). As the site owner, you are responsible for obtaining any visitor consent required by law (for example, under the GDPR) before this tracking runs. The plugin provides an on/off setting for tracking and a developer filter (converly_should_enqueue_loader) so consent-management plugins can control when the tracking script loads. Privacy On your WordPress server the plugin stores: the Converly access credential, your Converly account and site identifiers, the connected administrator’s email address, the plugin’s settings, and short-lived sign-in handshake data. Visitor data captured at form submission is processed by the Converly script in the visitor’s browser and sent to Converly; it is not stored in your WordPress database. When you delete the plugin, this local data is removed and the plugin attempts to disconnect your site from Converly. The plugin also registers suggested privacy-policy text (Settings → Privacy → Policy Guide) describing the Converly service for you to adapt. See converly.io/privacy-policy for our full privacy policy. Support Need help with setup or troubleshooting? The Converly team is available via: Email: [email protected] Help docs: help.converly.io In-app live chat (available to all account holders) Most tickets are answered within a few hours during business hours.