Futy.io Leadbots vs KnowledgeBase with AI ChatBot HelpDesk – KBx

Get more customers from your website by easily converting your visitors into Leads, including via WhatsApp, E-mail and Telephone. Futy’s Leadbots give your visitors a pleasant customer experience. Visitors can easily ask a question, schedule an appointment or request a quote. All Futy bots and widgets are installed on any website within 5 minutes. On average, the number of contact requests via your website increases by 300%. Register for free | View website | Documentation | Pricing WhatsApp chat widget With the WhatsApp chat widget, your visitors can easily send messages via WhatsApp from your website. It is easy to connect with the free WhatsApp Business app. For the visitor it is a pleasant customer experience, being able to ask a question easily via WhatsApp. As a company, it is a great way to receive more contact requests via the website. The advantage of WhatsApp is that you do not have to react as quickly as with a Live chat. This makes it easier to combine with daily activities. Link a landline number to WhatsApp. Leadbot The Futy Leadbot helps visitors interactively make the right call to action on your website. Mainly based on answer buttons. You could also call it a digital account manager. He helps with requesting a quote, making an appointment or referring to the correct page or information. The low-threshold contact also offers possibilities to speak to an employee, e.g. via WhatsApp, E-mail or Telephone. What do you prefer that a visitor does on your website? Let a Leadbot help! Contact options in the Leadbot These are popular contact options for the Leadbot on your website: Contact via WhatsApp, E-mail and Telephone Leave a callback request Contact forms Plan an appointment Request quote Link to conversion pages Schedule a video call Dynamic forms FAQ’s Why do you need a WhatsApp chat widget on your website? With a Free WhatsApp chat widget on your website, visitors can easily send you a message via WhatsApp. This is a very accessible way to get more value from your website. It is a great customer experience for the visitors. Because they can easily ask a question via WhatsApp. As a company, it is a great way to receive more contact requests via the website. Benefits Accessible way of contact You don’t need to react in such a hurry as with a Live Chat Free WhatsApp Business with a (landline) telephone number Welcome your visitors personally to your website 24/7 More leads through the website Plug & play Design your own WhatsApp chat widget With the perfect design, you welcome visitors to your website professionally 24/7. The Leadbot and widget can be fully customized with your own colors, logo and other details. Use different variants on your website Use a different Leadbot variant for each scenario on the website. E.g. per page, per device, per campaign, outside opening hours, etc. Variants with different buttons and contact persons. This is easy to set in the dashboard. Features Set your own photo and colors See which page your visitor is on Set triggers Set variants per page, device and time Automatic greeting: good morning / good afternoon Design emails in your own corporate identity Pricing We have a forever free account that you can use unlimited. We also have a paid plan starting from 12,50 euros per month. View our pricing page for all plans and features. Integrations Integrate with Calendly Integrate with Google Analytics Integrate with Google Tag Manager Integrate with WhatsApp Business Integrate with your Inbox Integrate with your CRM How does it work? There is a forever free version that you can make unlimited use of. You can try all paid plans for free for 14 days. No payment details are required and we give support for the installation. We guarantee more Leads through your website. The unique design of the Futy WhatsApp chat widget The Futy WhatsApp chat widget is the most used WhatsApp chat on websites in the Netherlands. We are often praised for its professional and modern design. For many companies this is an important reason to place our WhatsApp chat on their website. In addition to allowing visitors to chat via WhatsApp, we have also built in an email functionality in the chat widget. This makes our free WhatsApp chat widget unique. For example, our WhatsApp widget can also be used by website visitors who do not (want to) use WhatsApp. Make the WhatsApp chat on your website as personal as possible In addition to the e-mail functionality, the Futy WhatsApp chat widget has a number of unique features. For example, the greeting in the WhatsApp chat on your website automatically changes from good morning to good afternoon and good evening. How great is that !? You can also upload your own photo or logo and set the name of the company or contact person. This makes customer contact even more personal via the free WhatsApp chat widget WordPresst on your website. In addition, it is also possible to set a trigger. This allows you to open the WhatsApp chat window automatically after x number of seconds. Connect the WhatsApp chat widget with Google Analytics What is the true value of a WhatsApp chat on your website? We would like to make this completely transparent for you! That is why we have developed an automatic Google Analytics integration. This allows you to keep track of exactly how many visitors contact us via the WhatsApp chat on your website. Just like how often the chat widget is opened, and on which pages. Chat via the free WhatsApp Business app The free WhatsApp chat widget on your website is easy to connect with the free WhatsApp Business app. This makes it possible to activate WhatsApp with a landline phone number. You can also send auto replies or set an out-of-office message. You can even save frequently used answers under a shortcut as a WhatsApp answer template. It is also possible to activate a virtual phone number for WhatsApp. WhatsApp chatbot The WhatsApp chatbot helps visitors interactively make the right call to action on your website. Mainly based on answer buttons. This allows WhatsApp forms to be formatted and transferred to WhatsApp. In addition, a WhatsApp chatbot can also help visitors with requesting a quote, making an appointment or referring to the correct page or information. It also offers low-threshold contact options to speak to an employee, e.g. via WhatsApp, E-mail or Telephone. What do you prefer that a visitor does on your website? Let a WhatsApp chat bot help! What is the advantage of a WhatsApp chat bot on your website? The power of a WhatsApp chat bot on your website is that it is continuously displayed on your website. This means that a CTA button (Call-to-Action) is always shown to the visitor. By always leaving the button on screen, you increase the chance that he will press the button. This makes it easy to increase sales via your website! A WhatsApp chat bot is also available 24/7. He also speaks to your visitors outside opening hours. With a WhatsApp chat bot you can speak to several visitors at the same time. Ultimately, you can always have WhatsApp contact taken over by an employee. Get page information about where the visitor is, via WhatsApp When the WhatsApp chat bot or widget is taken over by an employee, page information can be sent within the WhatsApp message. So you can immediately see from which page the WhatsApp message is sent, and therefore about which product or service the question is about. This is an advanced functionality that only Futy’s WhatsApp chat widget offers! Find out how to activate WhatsApp Business on Desktop. Dashboard Watch a short introduction video to see the user-friendly dashboard from Futy: Privacy Policy and Terms and Conditions We respect your privacy and only process your personal data for the purpose for which you have provided them. To read more on this subject please check out our Privacy Policy. Our global Terms and Conditions apply on this plugin.

KnowledgeBase with AI CHATBOT HelpDesk. Complete Self Help Customer Support System. Live chat and Support ticket in PRO KnowledgeBase with AI ChatBot HelpDesk & more. All in one Live customer support solution with self help KnowledgeBase & AI powered ChatBot Helpdesk! KBx is an advanced Live Self Help Customer Support plugin for your business with a floating AI chatbot helpdesk, glossary and Knowledgebase features all in one. Standard category wise knowledgebase documentation articles are supported that can also be displayed as alphabetical glossary. Includes the OpenAI ChatGPT AI powered Free ChatBot for WordPress Plugin WPBot ChatBot to search your Knowledgebase articles. AI Writing Panel for the backend. 🚀 for Live Chat, Support Ticket, AI Training Upgrade to KBx Pro now! 🚀 KnowledgeBase X Support, Bug Report, Feature Requests | KnowledgeBase X Live Demo You can add the Knowledgebase or docs in any of your page with a simple shortcode! It will generate a beautiful, responsive layout of knowledgebase categories and a powerful AJAX based search box. The Knowledgebase Helpdesk lite plugin comes with an AI Chatbot interface that acts as a one stop helpdesk for your website users. AI ChatBot training with your website and Knowledgebase data is supported in the KnowledgeBase X Pro version. You can also create an additional Glossary page with your Knowledgebase articles. This will create an A to Z alphabetical listing of all of your articles. You can use the KBx ChatBot as a plug n’ play ChatBot without any technical knowledge at all. Just install it and the ChatBot can chat with the website users, show text responses you created from the WordPress backend, display a small set of FAQs, let users email you for support or leave their phone numbers like a floating HelpDesk or a Conversational Floating Contact bot. The ChatBot also searches the KBx articles that you created. A knowledge base is an essential resource for various types of websites and organizations, as it provides a centralized repository of information that can help users find answers to their questions quickly. Here are some entities that particularly benefit from having a knowledge base on their website: KnowledgeBase for Customer Support Services: Companies that offer products or services often need a knowledgebase to help customers troubleshoot common issues, understand product features, and find step-by-step guides. KnowledgeBase for Software Companies: For users, having access to detailed documentation, FAQs, and user guides via a knowledgebase is vital for understanding how to install, use, and troubleshoot software. KnowledgeBase for Ecommerce Websites: A knowledge base can provide information on shipping policies, return procedures, account management, and how to use the website, reducing the need for direct customer support interactions. KnowledgeBase for Educational Institutions: Universities and online learning platforms can use a knowledgebase to help students with admission processes, course details, technical support, and access to learning resources. KnowledgeBase for Healthcare Providers: Hospitals, clinics, and telehealth platforms can offer information on services, appointment scheduling, health resources, and patient portals. KnowledgeBase for Telecommunication Companies: These businesses can provide self-help resources for setup guides, service usage, and troubleshooting common connectivity issues. KnowledgeBase for Financial Institutions: Banks and investment firms can offer knowledge bases that explain account types, loan processes, financial planning options, and security tips. KnowledgeBase for Tech Support and IT Services: Providing solutions to common technical problems, setup instructions, and system requirements can help reduce the demand on IT support staff. KnowledgeBase for Non-profits and NGOs: These organizations can use a knowledge base to share information about their missions, projects, volunteer opportunities, and donation processes. KnowledgeBase for Membership or Subscription Services: Offering guidance on membership benefits, subscription management, billing issues, and member-exclusive content can enhance user experience and retention. KnowledgeBase for Manufacturing Companies: Providing instructions for product use, maintenance guides, and troubleshooting tips for their products can be invaluable to both customers and partners. KnowledgeBase for HR and Employee Onboarding: Companies can use an internal knowledge base to help new employees settle in, provide access to company policies, and outline procedures and benefits. An effective knowledge base helps organizations streamline customer support, empower users to find information independently, reduce operational costs, and improve overall satisfaction for both external and internal audiences. KnowledgeBase HelpDesk with AI ChatBot Main Features Live Customer Support AI ChatBot with Floating Icon in front end for helpdesk Section wise knowledgebase Option for users to sort alphabetically, popularity, views Article view count (editable by admin) Upvote option Custom KnowledgeBase slug to set the opening path of the URL of the knowledgebase Custom KnowledgeBase Category slug. Each category is a section of the knowledge base. This setting is used when registering the custom category and forms a part of the URL when browsing category archives Custom KnowledgeBase Tag slug. Each article can have multiple tags. This setting is used when registering the custom tag and forms a part of the URL when browsing tag archives Custom CSS from Knowledge Base settings Parent and subcategories are listed the same way Alphabetical Glossary (A to Z index of your articles) Fully RESPONSIVE and mobile device friendly Simple and effective presentation Super fast AJAX search, with predictive text Sidebar widgets for recent articles and tag cloud AI Writing panel and OpenAI playground in the backend for admin to write contents from anywhere KnowledgeBase Free ChatBot Features ChatBot Supports any languages including RTL OpenAI basic module to answer any type of questions Create simple text responses easily from your WordPress backend. Add hyperlinks in response message content using HTML markup. Change all the Chat bot responses from language settings Set on which pages the chat bot will display Fine tune the ChatBot floating icon position Upload Custom Icon Built in Intent to Show a List of FAQ or Frequently Asked Questions defined by you Built in Intent to Let users email you any question or feedback they may have Built in Intent to Let users leave their phone number so you can call them back Rearrange the Start Menu Option to display Start Menu After Greetings Option to open the ChatBot Full Screen in Mobile Create Conversational drag and drop forms with a free AddOn Integrate with Google’s Dialogflow Agent API to process natural language queries. Display text Responses for Intents you created in DialogFlow and machine learning KnowledgeBase X Pro Version Features Highlights The pro version of the KnowledgeBase plugin provides some unique and useful features. KnowledgeBase articles Supports dynamic sidebar to display all KnowledgeBase categories and articles. Can be turned on or off globally or just on home page. Frequently Asked Questions Accordion Format A to Z Glossary using the Same KnowledgeBase articles AJAX powered auto complete Search bar Export KnowledgeBaseas CSV Import KnowledgeBase articles Ask a Question – allow user to ask a question and suggest possible answer Approve user suggested questions and answers from the back end. Supports Table of Contents for long KB Articles – automatically turns your h1-h4 headings to table of contents Highlight parts of an article with special shortcode. Available types: success, danger, warning, info, light Easy, Visual Shortcode Generator with all options Drag and Drop Article Sorting Drag and Drop Category Reorder Attach multiple files with articles Add multiple alternative questions that is also answered by the same article. This improves search result matching and is very helpful for the users Mark a KnowledgeBase Article as Sticky to always show on top Front End Sorting – Menu Order, Alphabetical or Popularity User Role based Permission to View KnowledgeBase Category and Articles Show only a single category for FAQ Change KnowledgeBase, Category and Tag URL slugs Change font colors Enable Bread Crumb User Upvote/DownVote option for KnowledgeBase Articles Edit UpVote/DownVote Count Editable Article View Count Enable/Disable WordPress Commenting in Articles Custom Templating Support – design your own custom template for Archive, Articles, Article Search & Article Detail page Upload custom category image Add category descriptions Sidebar widget for Most Popular Articles Sidebar widget for Tag Cloud Tabbed widget for the main KnowledgeBase shortcode to display Sticky, Most Visited and Recent Articles Knowledgebase slug, Category slug and Tag slug Default article sorting option Front end article sorting drop down Show Sticky, Popular, Recent Article Tabs at the top or bottom of the Categories Turn on or off Sticky, Popular, Recent Article Tabs individually Customize colors Enable/disable Breadcrumb Enable Related Articles Enable Comments on Article Statistics – Search Terms, View, Popular Articles, Upvotes Floating Search Box. OR ChatBot How to train AI with your KnowledgeBase and website data using KBx ChatBot You can train an OpenAI model for the ChatBot with your data using one of the two methods (requires WPBot Pro Professional or Master License): Fine Tuning or GPT Assistant We suggest using GPT Assistant as this is easier, quicker, and more flexible. Our ChatBot for WordPress WPBot allows you to easily generate a JSON file containing all your website data that you can upload to your GPT Assistant. Here is a guideline for How to train AI with your website data using KBx ChatBot KnowledgeBase X AI ChatBot Features 🚀 With the KnowledgeBase HelpDesk Pro Version you can Power up your Knowledgebase HelpDesk with an AI Powered ChatBot. The Knowledgebase X Pro version HelpDesk is fully integrated with OpenAI ChatGPT or Google’s DialogFlow AI, Machine Learning and NLP engine. Build a robust self-service support system easily and & reduce Live customer support time and effort significantly with KnowledgeBase X Pro and its AI powered HelpDesk ChatBot. Interactions Create simple text responses easily from your WordPress backend. Create FAQ area with multiple questions and answers with Categories (supports html) Send eMail, Call Me Back & Feedback Collection Collect User eMail for newsletter Subscription Add video in Support area just by pasting Youtube link Option to Skip Greeting and Asking Name and eMail Option to show the ChatBot for Logged in users only OpenAI ChatGPT Integration * Integrate with OpenAI so the WPBot can answer any questions * Train and Fine Tune OpenAI ChatGPT * Fine tune with your Knowledgebase articles and Website data (pages, posts, knowledgebase and custom post types) * GPT Assistant support. Upload ChatBot Generated Website data, PDF or any document to train ChatGPT * Generate and Upload website contents as JSON file to your GPT Assistant for AI training * OpenAI Content Writer and AI Content Generatror * Open AI Image Generator DialogFlow Integration Full integration with Google Artificial Intelligence, Machine Learning or AI Engine DialogFlow Supports DialogFlow ES – Essential and DialogFlow CX Use DialogFlow CX as visual workflow builder to create conversations that are easier to design, enhance, and maintain. Supports Rich Message Response & Card Responses from Dialogflow as FaceBook messenger app Sample DialogFlow Agent for quick import Interactive Forms Extend the Start Menu with the powerful Conversational Forms. It is a visual, drag and drop form builder. You can create: Conditional Menu Driven Conversations Standard Contact Forms Job Application Forms Lead Capture Forms Various types of Calculators Feedback Survey Forms etc. Language Support Works with any language (multi language support is available with KBx Pro Master license). Advanced Language Center to edit and change every WPBot responses, System languages, stop words and info messages! RTL support Multi Language support. Multilingual chatbot for international customers Embedding Features Embed code to use the ChatBot on any other websites including static HTML website Widget Shortcode to show the ChatBot on a page or post instead of Floating icon Shortcode for Click to Chat Button with the possibility to Trigger Specific Intent (forms etc.) on a page or post Misc. Features Persistent chat history over user session on website Option to Disable persistent chat history (Chat history is reset in every page) Remember chat history in browser local storage and greet returning users Option to Open pages in new or same window from search results GDPR compliance (message with link to Privacy page) Schedule day and time when WPBot will run. Make WPBot work with other Live chat software. Priority Support Useful ChatBot Modules Live Customer Chat module Advanced Support Ticket module Conversational Forms pro module Chat Sessions & Histories FacebBook Messenger WhatApp WPBot Integration through Twilio Extended Search White Label ChatBot Mailing List Integration Extended UI (2 additional templates) Settings Import/Export Multi Language support. Multilingual chatbot for international customers Simple text Responses Pro Woocommerce Telegram Bot How to Use KnowledgeBase HelpDesk Please check the plugin’s Help page for details. Use After activating the plugin, create a new page or post. In the body section write the shortcode Save the page/post and check the page in front end. .