Easy Accordion FAQ and Knowledge Base Software for WordPress vs Yada Wiki

LIVE DEMO SITE Knowledge Center Starter Demo Site Powerful | Easy to use | Beautiful Knowledge Center is an enterprise grade, powerful knowledge base software with best in class features and robust code base. Using Knowledge Center, organization can: Increase customer, partner, vendor or employee satisfaction by allowing easy access to information Minimize support costs by creating a self-service community Present consistent information flow to promote trust on your brand, products and content Offer single source for all content for everyone to go to Knowledge Center Starter edition allows you to create and display accordion style, short articles where you can display FAQs, simple definitions and more. You can easily categorize information and display them on your site using shortcodes. Enterprise Knowledge Base Software – Compare it to Zendesk, Helpjuice, Confluence and others Knowledge Center Enterprise helps organizations create, organize, present content and get multidimensional insight on system performance. Content authors(support agents) have their own pages and their bio can be displayed in each content they create using author boxes. Using integrated, powerful Omnisearch, users can search all content including tweets, slides and more from a single location. Fully featured and integrated content rating and social sharing system not only helps organizations measure popularity of content but also opens up channels to promote it. GET STARTED Read More The following articles explain powerful features of Knowledge Center and how it can help your organization: Learn the benefits of having Knowledge Center – Enterprise Knowledge Base Learn how Knowledge Center Omni Search work Learn how to create a self-service community using Knowledge Center Enterprise WordPress plugin Watch Introduction Video Knowledge Center Playlist RELATED PLUGINS YOU MAY LIKE WP Ticket Starter Powerful customer support and helpdesk ticketing system. Software Issue Manager Starter The best in class issue and project management solution for successful projects. Employee Directory Starter The most complete employee directory software to power up your business. Employee Spotlight Starter Everything you need to display and manage staff profiles. Campus Directory Starter The Best Campus Directory for Higher Education Institutions. Best Knowledge Base for WordPress – Knowledge Center Features Knowledge Center Comments: Foster Engagement and Collaboration Empower Customers on All Devices Centralize Your Knowledge Base for Easy Access Smart Insights for Your Knowledge Base – Premium feature (Included in Ent only) Leveraging Role-Based Permissions and Workflows – Premium feature (Included in Ent only) Empower Support Teams: Enhance Knowledge Sharing with Knowledge Center – Premium feature (Included in Ent only) Knowledge Center: Streamline Content Organization with Drag & Drop Ordering – Premium feature (included both Pro and Ent) Knowledge Center Attachments: Empower Customers with Downloadable Resources – Premium feature (Included in Ent only) Keep Track of Revisions for a Transparent Knowledge Base – Premium feature (included both Pro and Ent) Capture Unique Information for a Powerful Knowledge Base – Premium feature (Included in Ent only) Enhance User Experience: Tag and Categorize Your Knowledge Base for Success – Premium feature Leverage Related Content Suggestions in Knowledge Center – Premium feature Streamline Customer Journeys with Easy Access to Knowledge – Premium feature Share Valuable Content with Social Media Integration – Premium feature (Included in Ent only) Empower Your Customers, Elevate Your Content: Knowledge Center – Premium feature Integrate Multimedia with Knowledge Center – Premium feature (Included in Ent only) Visualize Your Knowledge Base: Leverage Shortcodes for Customized Displays – Premium feature (included both Pro and Ent) Brand Your Knowledge Base for a Unified Customer Experience – Premium feature Build User Guides from Existing Knowledge Base Content – Premium feature (Included in Ent only) Level Up Your Knowledge Base: Explore Attractive Content Layouts – Premium feature (Included in Ent only) Find Answers in a Flash: Knowledge Center’s Powerful Search – Premium feature (included both Pro and Ent) Enhance User Engagement with Rich Media – Premium feature (Included in Ent only) Q&A or Glossary for Tailored Information Access – Premium feature (included both Pro and Ent) Gain User Insights: Enhance Your Knowledge Base with Smart Search – Add-on (included both Pro and Ent) Knowledge Center Import/Export Addon: Seamless Content Migration – Add-on (included both Pro and Ent) PLUGIN LINKS * Knowledge Center Starter Demo Site * Knowledge Center Starter Documentation * Knowledge Center Professional Demo Site * Knowledge Center Professional Documentation * Knowledge Center Professional Changes * Knowledge Center Enterprise Demo Site * Knowledge Center Enterprise Documentation * Knowledge Center Enterprise Changes This plugin’s code was generated by WP App Studio Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like Knowledge Center using WP App Studio plugin and sell its designs by becoming a SellDev author

Yada Wiki provides a wiki post type, custom tags and categories, an index, and a table of contents option. The plugin allows you to link your wiki pages together using the wiki page titles. Note: As of Yada Wiki 3.6, for current users who have been manually adding HTML tags or special characters to their shortcodes, for security reasons these must be filtered on save. An exception was added for the EM tag because I saw support tickets where users said they were using this tag. If you have been manually editing the shortcodes then you may want to test before installing version 3.6. There are two easy to use shortcode buttons available on the editor toolbar. Rather than try to remember the shortcodes and their values, it is recommended that you use these buttons to generate the shortcodes for you. The “Add Wiki Link” Button: When you click the first button, the add wiki link button, a pop-up opens where you enter the title of the wiki page you are linking to in the “Link” text box. You can optionally enter text into the “Show” text box that you want to show for the link, or leave that blank to just show the title. There is the ability to manually add an “anchor” parameter for on-page links. Please see the documentation for more information on this. When you click “OK”, a shortcode is inserted into your edit window at the cursor location. For example to link to a wiki page called “How To Make Iced Coffee” but show the text for the link as “How To Make My Favorite Drink”: [yadawiki link=”How To Make Iced Coffee” show=”How To Make My Favorite Drink”] You use Wiki Link shortcodes to create the structure of linked pages. The “Add Wiki Listing” Button: The Add Wiki Listing button gives you three options for adding some collected output. Output TOC Page The first option inserts a shortcode that will output your “TOC” page. With Yada Wiki, you can create a special wiki page with the title of “TOC” that will serve as the table of contents for your wiki. You can use wiki links and style the table of contents as you like in the post editor. Selecting this option allows you to embed the TOC page in another page. For example: [yadawikitoc show_toc=”true”] Output Wiki Category The second option inserts a list of the wiki pages for one of your wiki categories. You can optionally choose to output the list by title or by creation date. For example: [yadawikitoc show_toc=”true” category=”Drinks” order=”title”] Output Index The third option inserts a grid of your wiki pages or categories. The output is in a responsive table-like grid and you can choose the number of columns. For example, to output wiki pages: [yadawiki-index type=”pages” columns=”4″] An example for listing a single wiki category by title: [yadawiki-index type=”category-name” category=”States” columns=”3″] An example for listing all wiki categories by title: [yadawiki-index type=”all-categories-name” columns=”3″] Note that in the index listing the category hierarchy only goes down one level deep from to the top. Sidebar Widgets: There are two Yada Wiki widgets. One for showing the TOC page and a list of article titles for a given category in the sidebar and the other for showing recent wiki articles. Please see the FAQ section for information about using the sidebar widgets. Documentation: Documentation is available at https://www.webtng.com/yada-wiki-documentation/ The FAQs below also have good information. Video Walk-through: This video provides a walk-though of all of the features: ** Translations ** The plugin is available in: * English * Spanish Acknowledgements The user @JulianSMoore has been very helpful in suggesting improvements and reviewing changes. Thanks to the user @simplyletgo who contributed the recent wiki post widget.