Tap Chat – Floating Contact Button vs INDIGITALL – Instant Chat, Web Push Notifications

Two solutions in one plugin: Communicate with your website visitors through: ✅ Instant Messaging Chat – Click to Chat ✅ Push notifications This plugin helps you add a chat floating button to your website and send push notifications to subscribers based on location or interactions. Use it to communicate with visitors and manage engagement from your WordPress admin. About es | Documentation What you can do with indigitall plugin 1.- INSTANT CHAT ⭐ 1.1 Insert a Instant Chat floating button on your website ⭐ 1.2 Set your ‘web Chat’ number and let your visitors contact you easily: 📱 On mobile, launch web Chat Mobile app 💻 On desktop, launch web Chat Desktop app or web Chat Web, 🤳 show QR Code to scan from phone ⭐ 1.3 We love freedom and flexibility. Set up and customize your Instant Chat: 🤩 Decide the web position for the chat floating button 🤩 Choose a color and we customize the entire visual theme of the widget. New! Upload your own brand image 🤩 Define your core message writing the text for the bubble and welcome message on the chat and header 🤩 Customize delay time selecting exactly when you want your new Instant Chat logo and chat window to display on the screen ⭐ 1.4 Analytics Integration: Automatically send events to Google Analytics, Google Tag Manager and Facebook Pixel when the user opens web Chat. Google Analytics 4 integration with the recommended “indigitall_lead” event. You can also create your own custom events or add event parameters. ⭐ 1.5 Fast & Light: We only load what is needed. indigitall is lightweight. 2.- PUSH NOTIFICATIONS Segment and send customized and automated messages according to location, behavior and profile. ⭐ 2.1 Send welcome message to new web visitors creating friendly user experiences and community feeling ⭐ 2.2 Segment your messages by geotargeting improving your business results ⭐ 2.3 Create call-to-action messages: Use custom CTAs to encourage visitors with customized offers and discounts including retargeting actions with reminder and promotional messages to recover abandoned carts ⭐ 2.4 Support customers and help them in the sales process with the product update information ⭐ 2.5 Keep in touch with your users building loyal relationships with them ⌁ FEATURES 👏 Automatic Notifications – Send web push notifications to customers every time you publish a new update, or you have a new offer. Or set up a reminder that gets automatically sent to them if they haven’t visited for a few days. Targeting Segments – Send notifications to specific customers based on language, section, number of times they’ve visited your web, or even set up your own user attributes that you can target. Supports Chrome (Desktop & Android), Safari (Mac OS X), Microsoft Edge (Desktop & Android), Opera (Desktop & Android), Firefox (Desktop & Android) and Samsung Browser (Android). Real Time Analytics – See your notifications being delivered in real time and set up events for Google Analytics. A/B Testing – Try out different messages to a smaller set of your visitors to figure out which messages are more effective and then send the more effective message to the rest of your visitors! Scheduled Notifications – Schedule notifications to be delivered in the future. Rich Media and personalized message – Connect to our console and use the full potential of our push technology. Include images, video and animated GIF within your messages. Premium add-on Extend the plugin with additional features: CREATE SEVERAL AGENTS: The Premium add-on allows you to add multiple phone numbers and monitor their availability. If none of your agents are available, users can see when to expect an answer. AVOID OVERLOADING: Reduce response delays by distributing chats among available agents. ⌁ HAVE YOUR SAY! 🤟 Please let us know all your comments and rate us with ⭐⭐⭐⭐⭐. Help us with the translation in your language Keep an eye on the indigitall blog with all news and latest marketing trends Discover our solutions and how to use them easily External services This plugin relies on external services provided by INDIGITALL to deliver Web Push notification and analytics functionality. Below is a detailed description of each service, what data is sent, when it’s sent, and links to the relevant terms of service and privacy policies. 1. INDIGITALL API Services Service Provider: INDIGITALL Service Website: https://indigitall.com 1.1 Main API (api.indigitall.com) Purpose: User authentication, account management, and campaign management for Web Push notifications. When it’s used: When you log in to the plugin, create an account, or manage notification campaigns from the WordPress admin panel. Data sent: Email address and password (for authentication) User domain preference Campaign data (title, message, target audience) Application configuration settings 1.2 Device API (device-api.indigitall.com) Purpose: Device registration and management for Web Push notifications. When it’s used: When a visitor to your website subscribes to push notifications. Data sent: Device ID (unique identifier generated by the browser) Browser information Push subscription endpoint User preferences (e.g., notification topics) Location data (only if the user grants permission) 1.3 In-App API (inapp-api.indigitall.com) Purpose: Delivery of in-app messages and content to website visitors. When it’s used: When displaying personalized messages or content to users who have subscribed. Data sent: Device ID Application key User interaction events 1.4 Inbox API (inbox-api.indigitall.com) Purpose: Message inbox functionality for storing and retrieving notification history. When it’s used: When users access their notification history. Data sent: Device ID Application key Message read/unread status 1.5 Analytics API (wpdata.indigitall.com) Purpose: Collect anonymous usage statistics to improve the plugin. When it’s used: During plugin activation, deactivation, and certain configuration changes. Data sent: WordPress version PHP version Plugin version Site URL (anonymized) Anonymous usage events (e.g., “plugin activated”, “settings changed”) 2. Web Chat Service Purpose: Provides WhatsApp integration for live chat functionality. When it’s used: When visitors click the WhatsApp chat button on your website. Data sent: This feature redirects users to WhatsApp with your configured phone number. No data is sent to INDIGITALL servers. All communication occurs directly through WhatsApp. Note: WhatsApp integration is subject to WhatsApp’s Terms of Service and WhatsApp’s Privacy Policy. 3. Third-Party IP Geolocation Service Service: ipinfo.io Purpose: Determine the visitor’s country for analytics purposes. When it’s used: During certain administrative operations to identify the user’s location. Data sent: IP address Terms of Service: https://ipinfo.io/terms-of-service Privacy Policy: https://ipinfo.io/privacy-policy Note on Privacy: All INDIGITALL services comply with GDPR and data protection regulations. For detailed information about data handling and privacy practices, please visit https://indigitall.com/en/privacy-policy/ or contact [email protected]. JavaScript Components in Distribution This plugin includes JavaScript files from external and proprietary sources. Details for each distributed file are documented below: 1. INDIGITALL Service Components — serviceware (sdk.min.js and worker.min.js) Purpose: These files are the client-side runtime of the INDIGITALL Web Push notification service. They handle device registration, push subscription management, and notification delivery by connecting to the external INDIGITALL platform. Distributed files: public/views/webPush/js/sdk.min.js and public/views/webPush/js/worker.min.js Documentation: https://documentation.indigitall.com/reference/sdk-setup Source availability: These are runtime components of the INDIGITALL SaaS platform (serviceware). They connect to and operate through the external INDIGITALL push notification service, similar to how other serviceware plugins (e.g., Disqus, YouTube embeds) include client-side runtime files from their respective platforms. The source code is maintained internally by INDIGITALL as part of their commercial service infrastructure. License: Proprietary — provided by INDIGITALL as part of their SaaS service 2. External Open-Source Component (qrcode-v2.js) Distributed file: includes/qr-code/qrcode-v2.js Purpose: Generates QR codes for the WhatsApp Web integration feature, allowing desktop users to scan and open WhatsApp on their mobile devices. Human-readable code: The distributed file is included in readable (non-minified) form. Source Code Repository: https://github.com/davidshimjs/qrcodejs License: MIT License Note: This is a well-known open-source library for QR code generation. Note: All distributed files are reviewed and updated as part of plugin releases.

Tap Chat adds a beautiful floating WhatsApp button with advanced features — and now a built-in, privacy-first analytics dashboard so you can see exactly how many visitors tap to chat, from which pages and on which devices, without sending a single byte to Google or anyone else. Set business hours, show welcome messages with multiple styles, control visibility, and customize appearance — all while keeping your site fast and privacy-friendly. Demo: Plugin demo Support Forum: WordPress.org support Bug Reports: GitHub issues Key Features Built-in Privacy-First Analytics Dashboard (NEW) – See Total / Today / This Week / This Month chat clicks, percentage change vs the previous period, Top Pages by clicks, and Clicks by Device — right inside wp-admin. Optionally measure button views, unique visitors and click-through rate (CTR). 100% first-party: no cookies, no personal data, no external requests, and your data never leaves your server. Floating Chat Button – Beautiful, customizable button that sticks to your site Custom Icon Upload – Replace WhatsApp icon with your own brand logo or custom image Custom link – Replace WhatsApp Link with Telegram, Messenger, a contact page, Phone, Email or any URL Welcome Bubble – Friendly greeting message to encourage conversations with two styles (Modern & Simple) Smart Triggers – Show the bubble at the perfect moment based on visitor behavior Country Selector – Easy phone number configuration with 150+ country codes and flags Working Hours – Display button only during business hours with timezone support Page Visibility – Show or hide button on specific pages/posts Fully Customizable – Colors, sizes, positions, labels – make it yours Mobile Optimized – Separate mobile/desktop configurations Google Analytics 4 / Tag Manager Integration – Optionally also forward chat clicks and welcome-bubble impressions as GA4 events using the analytics already installed on your site Translation Ready – Fully translatable with .pot file included Performance First – Minimal footprint, no jQuery dependencies in frontend Built-in Analytics Features Know what actually drives conversations — without handing your visitors’ data to third parties. Everything is stored in your own WordPress database. Headline metrics at a glance: Total, Today, This Week and This Month chat clicks, with a clear percentage change versus the previous period. Top Pages by Clicks: discover which pages and products send the most people to chat. Clicks by Device: see the mobile / desktop / tablet split at a glance. Click-through rate (CTR): turn on optional traffic tracking to measure the Visitors → Button Views → Clicks → CTR funnel. At-a-glance dashboard widget: today / last 7 days / all-time clicks with a 14-day sparkline, right on your WordPress dashboard. Privacy by design: no cookies, no personal data (IP address and user agent are never stored), no external requests, and nothing shared with Google or any third party. You stay in control: exclude logged-in users from tracking, choose how long data is kept (auto-pruned daily), and reset all analytics data at any time. Optional GA4 / Tag Manager: if you prefer, also forward events to your existing GA4 or Google Tag Manager — kept completely separate from the built-in analytics. Welcome Bubble Features The welcome bubble is designed to increase engagement and conversions: Two Beautiful Styles: Modern – Rich bubble with avatar, name, and online status Simple – Clean bubble with message only, positioned above or beside button Smart Triggers – Show bubble based on visitor behavior: Time on Page – After visitor spends specific time (recommended) Scroll Depth – When visitor scrolls to specific percentage Exit Intent – When visitor moves to close tab/window Idle Detection – When visitor is inactive Customization Options: Custom welcome message with emoji support Agent/team name display (Modern style) Avatar image upload (Modern style) Multiple trigger combinations Auto-close on interaction Session-based display (won’t annoy visitors) Advanced Features Custom Icon Upload: Replace default WhatsApp icon with your brand logo Supports PNG, JPG, SVG formats Perfect circular display with automatic sizing Works in floating button, offline button, and bubble avatar Easy fallback to default icon Business Hours Control: Set different hours for each day of the week Timezone support for accurate scheduling Custom offline message Choose to hide button or show offline state Visibility Rules: Show on specific pages only Hide on specific pages (e.g., checkout, cart) Combine show/hide rules for precise control Support for all post types and WooCommerce pages Customization Options: Button position (left/right) Custom colors Icon sizes (separate for desktop/mobile) Hide/show label on mobile or desktop Pre-filled message text Page context appending (automatic page info in message) Usage Shortcode: Display chat link anywhere with: [tapchat] Custom shortcode parameters: [tapchat phone=”+1234567890″ message=”Hello!” label=”Contact us”] Roadmap Planned features for future versions: Click source breakdown (button vs. welcome bubble vs. inline shortcode) UTM / campaign attribution for chat clicks CSV export of analytics reports Multiple agents support with round-robin Want a specific feature? Let us know in the support forum!