Side-by-side comparison · 24 data points
| HelpPress Knowledge Base | Provide Live Help | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | HelpPress Knowledge Base | Provide Live Help |
|---|---|---|
| Rating | ★ 5.0 ★ | 3.0 ★ |
| Total reviews | ★ 4 | 1 |
| Active installs | 60+ | 10+ |
| Free plan | — | — |
Based on the data on this page, HelpPress Knowledge Base is the stronger choice for most WordPress Plugin Directory site owners — 5.0★ vs Provide Live Help's 3.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to HelpPress Knowledge Base; mid-market and enterprise site owners with specific feature requirements should evaluate both — Provide Live Help's 1-review base may include the workflow context that matches your specific use case better than HelpPress Knowledge Base's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: HelpPress Knowledge Base audit • Provide Live Help audit
| Keyword | HelpPress Knowledge Base | Provide Live Help |
|---|---|---|
| helpdesk | #268 | #320 |
HelpPress Knowledge Base has the higher average rating (5.0★ from 4 reviews) compared to Provide Live Help (3.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
HelpPress Knowledge Base holds the higher average rating (5.0★ vs 3.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. HelpPress Knowledge Base has the deeper published review base (4 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
HelpPress Knowledge Base typically suits early-stage and growth-mode teams based on its published review base (4 reviews). Provide Live Help typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. HelpPress Knowledge Base and Provide Live Help both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Provide Live Help" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
