HelpGent – Video Funnels and Conversational Forms for WordPress vs Limb AI Chatbot

Plugin Demo | Pro Version | Support | Documentation HelpGent is a conversational form builder for WordPress that replaces static contact forms with Video Funnels — guided, multi-step experiences where visitors explain their needs through video, voice, text, or screen recording. Your team reads and replies when ready, without anyone needing to be online at the same time. Every conversation stays inside WordPress. No per-seat pricing. No third-party dashboard. No missed leads because nobody was available to chat. Static forms collect a name, an email, and a short message. What they miss is context — how serious the person is, what they are actually struggling with, whether they are a good fit, and what they need next. HelpGent fills that gap by turning every form into a two-way conversation that feels personal even when it is asynchronous. Your contact form should start a conversation, not end one. What Are Video Funnels and Why Do They Beat Static Forms? A Video Funnel is a multi-step conversational form that guides visitors through questions one at a time and collects rich responses — video, voice, text, or screen recordings — instead of a wall of text fields. Traditional forms create a one-way exchange. A visitor fills them out, hits submit, and disappears. The business receives a few text fields but often misses the real story: what the person actually means, how urgent their problem is, whether they are a qualified lead, or what context would help the team respond properly. A conversational form builder like HelpGent changes this entirely. Visitors move through the form at their own pace, answering questions in the format that feels most natural to them. Someone describing a bug? They can record their screen. A prospect explaining their project? They can send a short video. A customer asking about a product? They can send a voice note instead of typing a paragraph. The result is that businesses receive responses with real context — not just data points — and can reply with confidence the first time. Async Video Messaging — No One Needs to Be Online at the Same Time Live chat solves one problem — real-time communication — but creates another: someone has to be online whenever a visitor has a question. HelpGent works differently. Visitors can send a video message, voice recording, text reply, or screen recording at any hour. Your team reviews those messages when ready and replies with the same range of options: video, voice, or text. Nobody needs to coordinate schedules. No missed conversations because the team was occupied elsewhere. This async video messaging model is especially valuable for small teams. A solo consultant does not need to monitor a chat widget all day. A support team covering multiple time zones does not need live coverage around the clock. A coach building a high-ticket offer can review video applications without scheduling dozens of screening calls. Every video message, voice recording, and screen recording lives inside your WordPress inbox. No external SaaS dashboard. No data leaving your server unless you choose to connect cloud storage like Google Drive or Bunny Storage. You stay in control of the data, the experience, and the pricing. Multi-Step Conversational Forms That Guide Visitors Step by Step HelpGent’s conversational form builder presents questions one at a time, the way a real conversation flows. Traditional single-page forms overwhelm visitors with every field at once. Completion rates drop. People skim, fill in the minimum, and move on. Multi-step conversational forms work differently: visitors see one question, answer it, and move to the next. The format feels familiar — it mirrors how a good intake interview, consultation, or application actually works. With HelpGent you can build multi-step forms for lead capture, client onboarding, job applications, product feedback, testimonial collection, support intake, and discovery call pre-qualification. Each step in the form can accept any combination of video, voice, text, or screen recording. Conditional logic lets the form branch based on previous answers, showing relevant follow-up questions to different visitors while skipping irrelevant ones. Conversational forms can appear as a full-page experience or as a form bubble — a floating widget that sits on any page and opens into the form when clicked. You can customize the bubble icon, color, introductory text, and layout to match your brand without touching code. Voice Recording and Screen Recording Inside Every Form Two features set HelpGent apart from every other conversational form builder for WordPress: native voice recording and screen recording, available directly inside the form — no software installation required. Voice recording lets visitors send an audio message the way they would leave a voicemail. This is faster than typing for most people, more expressive than text, and especially useful for collecting nuanced feedback or detailed support requests. Recipients can play back voice messages directly inside the WordPress inbox and reply with their own voice recording, video, or text. Screen recording allows a visitor to capture what is happening on their screen while narrating with their voice. For support teams, this is transformative. Instead of asking a user to describe a bug through a paragraph of text, they can show it in thirty seconds. Developers see the exact steps, error messages, and browser behavior — without a single back-and-forth follow-up question. Both work entirely in the browser — no software installation needed. Recordings are stored on your WordPress server and available immediately in your HelpGent inbox. Pro users can connect Google Drive or Bunny Drive to offload media files automatically. Ten Ways to Use HelpGent on Your WordPress Site HelpGent’s conversational form builder fits into almost any workflow that currently relies on a static contact form, a live chat widget, or a video call. Lead capture for service businesses. Agencies, consultants, coaches, and freelancers can replace the standard contact form with a Video Funnel that asks the right questions upfront — budget, timeline, and project type — and lets prospects explain their needs by video. The team receives qualified leads with full context, not just a name and an email address. WooCommerce product questions. Stores selling fashion, electronics, or custom products can add a Video Funnel to product pages. Customers unsure about size, fit, or bulk pricing send a quick video or voice question and get a personal reply — reducing abandoned carts caused by unanswered pre-purchase questions. Support intake. WordPress plugin companies, agencies, and SaaS teams can collect better support tickets from the start. Instead of “it is not working,” users can record their screen and explain the exact issue. Support teams spend less time asking follow-up questions and more time solving problems. Client onboarding. Design agencies, marketing teams, and developers can build guided onboarding Video Funnels where clients answer step by step — explaining their business, goals, brand preferences, and deliverables through video, voice, or text. Every project starts with better context and fewer introductory calls. Discovery call replacement. Coaches and consultants can qualify prospects before booking a call. A short Video Funnel filters poor-fit leads and ensures serious prospects arrive already understood. Testimonial collection. Happy customers record a video or voice testimonial guided by simple prompts — richer, more persuasive social proof than a typed sentence, with none of the awkwardness of asking for it. Hiring and candidate screening. Teams collect short video introductions, skills assessments, and work samples from applicants before scheduling interviews. Resumes do not show communication skills or personality. A short video does. Product feedback and user research. Product teams can ask users to explain friction through video or screen recording instead of a multiple-choice survey. Seeing the actual experience leads to better product decisions faster. Course and coaching applications. Course creators and mentors can assess motivation and commitment before accepting an applicant. Video answers reveal far more than a typed application. Bug reporting and website feedback. Developers and WordPress agencies can add a HelpGent feedback form to client sites. Users record their screen and explain the issue directly — developers reproduce problems immediately, without back-and-forth. Free Features HelpGent’s conversational form builder is fully usable without paying anything. The free version includes: Unlimited forms and unlimited responses. HelpGent places no limit on how many forms you create or how many submissions you receive — even in the free version. Video recording. Visitors can record and send short video messages directly inside the form. Voice recording. Audio messages work the same way — no external service or plugin required. Text messaging. Two-way text conversation inside the same inbox thread. Video upload. Visitors can upload pre-recorded video files in addition to recording live inside the form. Guest user access. Any visitor can submit a form and continue the conversation without a WordPress account. A secure token is sent to their email after the first submission. Frontend dashboard. Both you and your visitors can manage conversations from a frontend dashboard — no WordPress admin access required for visitors. Advanced conditional logic. Show or hide steps based on previous answers, routing visitors through different paths in the same multi-step form. 20+ form elements. short text, long text, date picker, time picker, file upload, user validation, GDPR consent, Google Maps, Google reCAPTCHA, and more — all available in the free version of the conversational form builder. Quiz builder. Create interactive quizzes inside your conversational forms — scored questions, configurable answer options, and results collected in WordPress. Free for all users. Starter templates. Free pre-made conversational form templates — lead capture, contact, feedback, survey, and more — so you can launch without building from scratch. Form bubble. Display your conversational form as a floating widget on any page. Customize the bubble icon, text, and color to match your brand. Pro Features — Video Funnels Without Limits HelpGent Pro removes the caps on media and unlocks the most powerful parts of the conversational form builder. Screen recording. Visitors can capture their screen, narrate the recording with their voice, and submit it as an open-ended reply inside the form — the most powerful tool available for support intake, bug reporting, and client onboarding. Unlimited video and voice recording. The free version caps video recording at two minutes. Pro removes all time limits on both video and voice recording. Higher video resolution. Pro supports maximum quality recording beyond the free version’s default. Unlimited file upload size. Visitors can upload files of any size without hitting a storage cap. Pro form fields. Five additional elements are available exclusively in Pro: Multi Select (let visitors choose multiple answers from a list), Picture Select (visual option picker with images), Range Slider (numeric range input), Rating (star or icon-based rating), and Promoter Score / NPS (Net Promoter Score question for measuring loyalty and satisfaction). Cloud storage integration. Connect Google Drive or Bunny Drive / CDN to offload media files automatically. Pro includes cloud transfer queues, migration support, render and delete management, and Bunny credential validation — giving you full control over how media is stored and served without manually moving files. Lead management. Pro adds a dedicated lead tab to the admin inbox, the ability to filter leads by specific forms, and lead export — making it easy to act on conversational form submissions as part of a sales or CRM workflow. White label and branding removal. Remove HelpGent branding from forms and emails and replace it with your own, making the experience fully native to your brand or your client’s site. Quiz timer and grade system. The free quiz builder lets you create scored quizzes, but Pro adds a configurable time limit for quiz completion and an automatic grade system that evaluates responses — essential for online assessments, hiring screenings, and course enrollment tests. Save incomplete data. Capture and access partial responses even from forms that were abandoned midway, so no visitor insight goes unrecorded. Expanded template library. Pro unlocks additional Video Funnel templates for onboarding, support intake, testimonial collection, and more — on top of the free starter templates. Conditional end screens. Route visitors to different thank-you screens based on their form answers. Email template branding. Customize the visual style and branding of outgoing email notifications to match your identity, beyond the default template. Directorist integration. HelpGent connects to Directorist, the WordPress business directory plugin, adding video messaging and conversational forms to listing pages. Learn more about HelpGent Pro → Build Interactive Quizzes Inside WordPress HelpGent includes a built-in quiz builder — free for everyone — that lets you create interactive, scored quizzes inside your conversational multi-step forms without a separate plugin. Add question screens, configure answer options, and assign point values. Visitors move through questions one at a time in the same conversational flow, and you can mix quiz questions with video responses or file uploads for richer results. HelpGent Pro extends the quiz builder with a quiz timer (set a time limit on the assessment) and a grade system (automatic scoring on submission) — essential for formal assessments, hiring screenings, and course enrollment tests where accountability matters. Common use cases: knowledge checks for course creators, pre-enrollment tests for coaching programs, scored competency screening for hiring, product recommendation quizzes, and lead qualification quizzes that segment contacts by score. All results are stored in your own WordPress database. HelpGent is the only conversational form builder for WordPress that combines multi-step forms, async video messaging, voice recording, screen recording, and a scored quiz builder in a single plugin.

Add an AI chatbot to your WordPress site for customer support and lead generation. Train it on pages, posts, PDFs, FAQs, URLs, and more to deliver instant AI-powered answers 24/7. Capture leads with intelligent conversational forms, choose from 200+ AI models, and customize everything to match your brand—without coding. Live Demo | Documentation Why Choose AI Chatbot? ⭐ Experience True Quality — Intuitive and 100% WordPress Native. Professional-grade AI chatbot with clean code, polished UI, and extensible architecture built with industry best practices. What You Get: ✅ Customer support – Your chatbot answers common visitor questions automatically from your knowledge base with full conversation history and multi-language support, so your team spends less time on repetitive support emails. ✅ Lead Generation – Collect visitor name and email before chat starts so you can build your email list and send follow-up campaigns ✅ Conversational Forms – When visitor intent matches your setup, the chatbot collects standard fields through dialogue. Submissions are stored locally; new entries can be sent by email or Slack. Choose a conversational or widget (static) form type when you configure the form. ✅ 200+ AI Models – Native support for OpenAI (GPT-5.4 family and more), Google Gemini 3.x, Claude 4.6, DeepSeek, and Grok; plus Open Router for 200+ additional models ✅ Advanced RAG Technology – Intelligent retrieval for accurate, contextually relevant responses ✅ Cost-Optimized Usage – Smart token management minimizes API charges ✅ Knowledge Transparency – See exactly which content AI used for each response ✅ Unlimited Knowledge Base – Train on pages, posts, PDFs, text files, Q&A entries, or webpage content fetched from URLs. Auto-sync keeps WordPress sources up to date automatically ✅ Leads Management Board – Simple table to track and manage all leads collected through the Lead Generation widget or Conversational Forms ✅ Analytics Dashboard – Fast analytical board with real-time insights on new conversations, leads, visitors, form submissions, and more. Includes daily, weekly, and monthly charts for comprehensive reporting ✅ Transcripts – In the WordPress admin, open Chatbot → Transcripts to review conversation history and see which knowledge sources were used for each reply ✅ 3-Step Setup Wizard – Live in under 5 minutes with guided onboarding ✅ Rate Limiting – Control usage for guests and logged-in users ✅ Theme Support – Light mode, dark mode, and system theme options ✅ True WordPress Native – Real platform integration, not an iframe 🚀 Designed to Scale Flexible architecture that grows with your business. Start simple, expand seamlessly. Core Features Your AI chatbot includes everything you need for customer support, lead generation, and engagement: ✅ Conversational Forms Your AI doesn’t just answer questions—it can run conversational forms when visitor intent matches your configuration: the chatbot collects standard fields through dialogue. You can also use widget forms—the type is chosen when you set up the form (conversational vs widget). Submissions are stored locally, and each new entry can be delivered by email or Slack. ✅ Quick 3-Step AI Chatbot Setup Guided wizard launches after activation. Connect your AI provider, configure personality, add knowledge sources, and customize appearance—live in under 5 minutes. ✅ Advanced AI Chatbot RAG Technology Train on unlimited WordPress content using Retrieval-Augmented Generation. Supports pages, posts, custom post types, PDFs, text files, rich text input, Q&A entries, and webpage content fetched from URLs. Intelligent intent recognition retrieves the most relevant knowledge for accurate responses. Auto-sync keeps WordPress knowledge sources (pages, posts, custom post types) automatically up to date—no manual re-training needed when content changes. Knowledge Filtering lets you accurately filter and view which sources are available in your knowledge base. AI Agent can also render images from learned sources (Beta) for richer, more visual responses. ✅ Transcripts View all chats, see which knowledge sources were used per reply, add missing Q&A entries, and review user context (guest/logged-in status and IP addresses). ✅ Cost-Optimized AI Usage Smart token management minimizes API charges. Intelligent request optimization ensures you pay only for what you need. Configure rate limits to control expenses. ✅ Streaming AI Responses Real-time word-by-word AI replies for faster, more natural conversations. Especially useful when short answers setting is disabled – long responses are printed naturally and quickly instead of making users wait for the full response to be ready. ✅ Customizable Chat Experience Unlimited widgets including Message Starters, Message Prompts, Chat History, Links, Lead Generation, and custom announcements. The Lead Generation widget collects user name and email before allowing conversation to start—so you know who is chatting and can follow up or add them to your leads list. Fully customizable greetings with emoji support. Simplified single-step widget publishing makes adding widgets effortless. ✅ Flexible Vector Storage Choose local WordPress database (free, unlimited) or Pinecone for enterprise-scale knowledge bases. Vector embeddings enable fast, contextually relevant retrieval. ✅ Complete Customization Customize colors, chatbot icon, AI avatar, chat box size, themes (light/dark/system), positioning, emojis, and greeting messages. Adapts seamlessly to all devices. ✅ Multi-Language Support Conversations in multiple languages with RTL compatibility. The AI chatbot responds in your visitors’ language. ✅ GDPR Compliant All conversation data stored locally on your WordPress site. You control data retention, export, and deletion policies. Supported AI Models Google Gemini – Gemini 3 Flash Preview – Gemini 3.1 Pro Preview – Gemini 3.1 Flash Lite Preview – Gemini Embedding 001 (for knowledge base) OpenAI GPT – GPT-5.5, GPT-5.4, GPT-5.4 Mini, GPT-5.4 Nano – GPT-5.2, GPT-5.1 – GPT-5 Mini, GPT-5 Nano – GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano – GPT-4o, GPT-4o Mini – GPT-4 Turbo, GPT-4 – Text Embedding 3 Small, Text Embedding 3 Large, Text Embedding ada 002 (for knowledge base) Claude (Anthropic) – Claude Opus 4.6, Claude Sonnet 4.6 – Claude Sonnet 4.5, Claude Haiku 4.5 – Claude Opus 4.5, Claude Opus 4.1 – Claude Sonnet 4.0, Claude Opus 4.0 DeepSeek – DeepSeek-V3.2 Chat Grok (X.AI) – Grok 4.20 (Reasoning), Grok 4.20 (Non Reasoning) – Grok 4.1 Fast (Reasoning), Grok 4.1 Fast (Non Reasoning) – Grok 4 Fast (Reasoning), Grok 4 Fast (Non Reasoning) – Grok 3 Mini, Grok 3 Mini Fast Open Router (200+ models via single API) – OpenAI: GPT-5.1, GPT-5 Pro, GPT-5, GPT-5 Mini, o3, o4 Mini, GPT-4.1, GPT-4o – Google: Gemini 3 Pro Preview, Gemini 2.5 Pro, Gemini 2.5 Flash – Anthropic: Claude Opus 4.6, Claude Sonnet 4.5, Claude Haiku 4.5, Claude Opus 4.1 – DeepSeek: DeepSeek V3.2, DeepSeek V3.1 Terminus, R1 – xAI: Grok 4.1 Fast, Grok 4 Fast, Grok 3 – Mistral: Mistral Large 3, Mistral Medium 3, Ministral 3, Devstral 2 – Amazon: Nova Premier 1.0, Nova Pro 1.0, Nova Lite 1.0 – Qwen: Qwen3 Max, Qwen3 235B, Qwen3 Next 80B – Meta: Llama 4 Maverick, Llama 4 Scout, Llama 3.3 70B Instruct – Plus Pony Alpha, MiniMax M2, Moonshot Kimi K2, Z.AI GLM 4.6, Cohere Command R, and 150+ more chat and embedding models Knowledge Sources Train your AI chatbot on multiple content types: WordPress Pages & Posts Custom Post Types PDF Documents Text Files (.txt) Rich Text Editor (unlimited input) Simple Q&A Entries Webpage URLs Sitemap Content is processed using vector embeddings and stored in your WordPress database or Pinecone for fast, contextually relevant retrieval. Use the Knowledge Filtering feature to accurately filter and view which sources are available in your knowledge base. Quick Setup Your AI chatbot launches in 3 simple steps: 1️⃣ Connect AI Provider – Enter your API key and configure AI agent personality 2️⃣ Appearance – Customize theme, colors, chatbot icon, and how the widget looks on your site 3️⃣ Add Knowledge – Import pages, posts, upload documents, or paste webpage URLs for RAG training Live in under 5 minutes with no technical knowledge required. External Services This plugin connects to third-party AI services to generate chatbot responses. You must provide your own API keys and comply with each provider’s terms of service. AI Service Providers: OpenAI – Chat completions, embeddings, image generation API Endpoint: https://api.openai.com Terms of Use Privacy Policy Google Gemini – Chat completions, embeddings, image generation API Endpoint: https://generativelanguage.googleapis.com Terms of Service Privacy Policy Pinecone (Optional) – Vector database for knowledge storage API Endpoint: https://api.pinecone.io Terms of Service Privacy Policy DeepSeek – Chat completions API Endpoint: https://api.deepseek.com Terms of Service Privacy Policy Claude (Anthropic) – Chat completions API Endpoint: https://api.anthropic.com Terms of Service Privacy Policy Grok (X.AI) – Chat completions API Endpoint: https://api.x.ai Terms of Service Privacy Policy Open Router (Optional) – Unified API for 200+ AI models (OpenAI, Google, Anthropic, DeepSeek, xAI, Mistral, Amazon, Qwen, Meta, and more) API Endpoint: https://openrouter.ai Terms of Service Privacy Policy You are responsible for: – Obtaining and managing your own API keys – Monitoring your API usage and costs – Complying with each service provider’s terms and policies – Ensuring your use case meets provider requirements Libraries & Credits Development Team: AI Chatbot is developed and maintained by the team at wpaichatbot.com. Support & Documentation Need Help? * 📚 Full Documentation * 💬 Community Forum * 🌐 Official Website * 📧 Email Support Privacy & Data Your Data, Your Control: – All chat conversations are stored locally in your WordPress database – No data is sent to external services except AI providers (OpenAI, Gemini, DeepSeek, Claude, Grok, or Open Router) for response generation – You have complete control over data retention and deletion policies – GDPR-compliant data handling with export and erasure capabilities – User data is handled according to WordPress privacy standards Upgrade to Pro ⭐ The Pro version includes advanced features: 💬 Native live agent – Hand off chats to your team through the WordPress-native live agent experience (mobile-optimized PWA) 🛒 WooCommerce integration – Shopping assistance, product recommendations, cart and order support tied to your store 🎨 White Label Branding – Custom logos and icons for chatbot and AI agent ⚡ Conversational Forms (Pro) – Attachment and date fields; custom webhooks; multiple notification destinations delivered together 🧩 Chatbot & Prompt Blocks – Gutenberg integration for inline chat and prompt inputs 🎯 Premium Widgets – Advanced UI components and interactive elements Learn more about Pro features