HelpForShopping vs WP Click to Chat –

Unlock personalized assistance and expert guidance to help customers find their favorite products. Turn your visitors into satisfied customers. Help them find the ideal product for their needs with a tailored, human-centered user experience. Gather insights and valuable information about your customers, their purchase intent and journey on your website. Every visitor that reaches your shop has a long, intricate journey to travel before reaching his (and your goal), purchasing the best product for themselves. With HelpForShopping chat system, you can greatly reduce their effort, making the whole process simpler, making it feel natural. Clear doubts, shorten the customer journey, increase the momentum towards the purchase and increase your conversion rate. HelpForShopping is more than a live-chat. Along with our widget and access to the dedicated backoffice, you can opt to allow our own product experts to help your customers finding what they are looking for. Right on your online shop. Our experts are people passionate and experienced in several product categories. They are like the friend you may ask for help to pick the right product for you. They can guide your customers, making life much easier for them, and at the same time, increase your conversion rate, average cart value and improve their shopping experience on your website. Features Description FREE PLAN 1 Agent 300 chats/month See what Visitors are watching Engage Visitors from the Opportunities Tab Engage Visitors with Automatic Messages Browse and Suggest Products Directly from the Backoffice Quick reply to Visitors Questions with Custom FAQs Allow Visitors to Retrieve Previous Chats and Suggested Products Track Customers Satisfaction Track Sales Quick Overview Dashboard Detailed Analytics Unlimited Conversation History Basic Support Integrated with WooCommerce Integrated HelpCenter GROWTH PLANS Unlimited Chats From 1 to Unlimited Agents Accounts Scalable Price Get All the Free Plan Offers Premium Prioritary Support Define the Product Category each Agent is requested for Monitor Agents Performance EXPERTS ADDON All the features from the selected plan + Premium Prioritary Support HelpForShopping Product Experts Available on Your Website Experts Performance Tracking Serve Your Visitors Beyond Regular Working Hours Visitors can Switch Experts During Chat Installation and Setup Free and Growth Plans Download and Install the Plugin from your WordPress Admin area Go to HelpForShopping Pricing Page and activate a Starter or Growth Plan Follow the instructions until you reach the login page Login with the email and password created On the menu on the left, scroll down and click on “Client Profile” Fill the fields and Save After the “Name” field you see a key, copy it Go to your WooCommerce section on the left vertical menu of the WordPress admin area Paste the Key you just copied from the HelpForShopping backoffice and Save changes Download and Install the free plugin “Product Feed Pro” On the left menu in the WordPress admin area, click on Product Feed Pro and then on Create Feed if the interface does not open by itself. Use the general settings, select as Channel “Google Shopping”, as File Format “XML” and as Refresh interval “Daily”. Change the name of the project and country to the desired ones. In the field mapping setting, make sure that the Google Shopping Attribute “g:google_product_category” is set as “Category” in the Value Column, the required fields are: g:id = Product Id / g:title = Product Name / g:description = Product description / g:link = Link / g:image_link = Main image / g:availability = Availability / g:price = Price / g:google_product_category = Category / g:product_type = Category (not used for mapping) / g:condition = Condition / g:item_group_id = Item group ID Map each category of your shop to the Google Shopping Feed ones. While entering the category the form field acts as a quick search, to make it easier to find what you are looking for. Do not add any Feed filters and rules Disable Google Analytics Tracking and Save the feed In Product Feed Pro ==> Manage Feed, click on the “Download” icon Copy the url showing in the browser Go back to your dashboard on HelpForShopping Web App Click on “Catalog” in the left menu, then make sure the “Link” tab is selected and then paste the url you copied at step 18 into the “url” field. Click Save. If the catalog is loaded successfully a window opens in the interface allowing you to check the products included On HelpForShopping Web App go on the menu on the left at the section “Agents” Create one or more agents, according to the number picked in the selected plan For Free plans: 24. When ready, logout from the client profile and log into the Agent profile (or log in from a private-tab on your browser) For Growth plans: 24. Communicate login credentials to the agents so that they can login here Experts Addon Download and Install the Plugin from your WordPress Admin area Go to HelpForShopping and register by requesting a demo, filling the form and clicking on Submit Get login credentials and enter your backoffice area here On the menu on the left, scroll down and click on “Client Profile” Fill the fields and Save After the “Name” field you see a key, copy it Go to WooCommerce section on the left vertical menu Paste the Key you just copied from the HelpForShopping backoffice and Save changes. Download and Install the free plugin “Product Feed Pro” On the left menu in the WordPress admin area, click on Product Feed Pro and then on Create Feed if the interface does not open by itself. Use the general settings, select as Channel “Google Shopping”, as File Format “XML” and as Refresh interval “Daily”. Change the name of the project and country to the desired ones. In the field mapping setting, make sure that the Google Shopping Attribute “g:google_product_category” is set as “Category” in the Value Column, the required fields are: g:id = Product Id / g:title = Product Name / g:description = Product description / g:link = Link / g:image_link = Main image / g:availability = Availability / g:price = Price / g:google_product_category = Category / g:product_type = Category (not used for mapping) / g:condition = Condition / g:item_group_id = Item group ID Map each category of your shop to the Google Shopping Feed ones. While entering the category the form field acts as a quick search, to make it easier to find what you are looking for. Do not add any Feed filters and rules Disable Google Analytics Tracking and Save the feed In Product Feed Pro ==> Manage Feed, click on the “Download” icon Copy the url showing in the browser Go back to your dashboard on HelpForShopping Web App Click on “Catalog” in the left menu, then make sure the “Link” tab is selected and then paste the url you copied at step 18 into the “url” field. Click Save. If the catalog is loaded successfully a window opens in the interface allowing you to check the products included 3rd Party Service Dependency This plugin relies on a 3rd party service, HelpForShopping, to function properly. The service is used to allow the widget to load and connect with WooCommerce, this is require to allow your agents and/or HelpForShopping Experts (in case you opt for the addon) to talk with users on the website. How the Service is Used The plugin interacts with HelpForShopping under the following circumstances: Widget loading The plugin allows the widget to load on the WordPress website pages. Ordered Product Retrieval The plugin gathers ordered items information at order confirmation and sends the information to HelpForShopping. Registration: The service is used to authenticate users when they register and authenticate them when they log in. Processing: The service handles [specific types of processing, e.g., payments, image processing, etc.]. Please note that to use this plugin, you must have an active account with HelpForShopping and obtain the necessary API credentials. Privacy Policy and Terms of Use By using this plugin, you agree to the terms and conditions of HelpForShopping. HelpForShopping Privacy Policy It’s important to review these documents to understand how your data will be handled by the service.

The NinjaTeam Click to Chat plugin supports multiple chat apps and messaging platforms, making communication easier for your customers. With this WP Support All-in-One Floating Widget Plugin, you can create a click-to-chat button that appears in the corner of your website. When clicked or tapped, this button expands to display a selection of chat apps so your customers can choose their preferred method of communication. It works great on both desktop and mobile devices. 100% FREE! ➡️ QUICK DEMO Key Features Drag & Drop Interface: Organize apps by dragging and dropping them. Custom Links/Apps: Add personalized icons or links to social or chat platforms of your choice. Flexible Display Options: Choose to display the widget on the right or left corner of your site. Customizable Design: Quickly modify padding, effects, and colors to match your site’s branding. Language Options: Supports English, German, Spanish, Italian, French, Japanese, and more. RTL Compatibility: Perfect for languages like Hebrew, Arabic, Persian, and Kurdish. ⚡️ Communication Channels This plugin provides a multitude of options for your customers to get in touch: Email Phone WhatsApp Instagram Facebook Messenger Facebook page Facebook group Telegram account & Telegram channel Skype Line Viber Snapchat WeChat KakaoTalk Zalo Extra phone number Custom links Link to Google Maps shop location, address, Google Business Profile, etc. Link to review platforms like Tripadvisor, Yelp, Amazon, Lieferando , and more! 🔑 HOW IT WORKS After activating the plugin, you don’t need to fill in any license. Just go to Click to Chat menu, choose the apps you want to show. For each app/platform, you need to enter the URL or username accordingly. In the Display tab, you can show the floating button on all WordPress pages or your selected pages. You can tweak the design or use your custom icon to make the button stand out or fit with your theme color profiles. It allows your visitors to start a conversation quickly and assists your customer relationship management (CRM): Live chat: Helps customers chat with support agents in real-time, enabling them to get quick responses to their queries. Ticketing system: Allows customers to submit support tickets, which are then assigned to support agents who can work on them and provide timely responses. Contact forms: Provides a simple way for customers to get in touch through the app they are using. Social media integration: Collect your leads on various social media platforms. 🏅 TYPICAL USE CASES Floating contact button for brands, ecommerce sites, online stores Help chat button for schools, courses, e-learning centers Connect button for forums, communities, dating sites Floating action button for market research companies, non-profit organizations Call-to-action for marketing and other promotion campaigns 🎏 COMPATIBILITY The WP Support All-in-One Floating Widget offers seamless compatibility with all WordPress page builders, WooCommerce themes, e-commerce plugins, and caching solutions. ♥️ Enjoy this plugin? Think we’re awesome? Rate us and let the world know! Meet Bookster: Your customer service co-pilot. Creating an online booking form, scheduling appointments directly on your WordPress site, and gaining insights for maximum growth. 🚀