HelpForShopping vs Kimiyi AI – AI Chatbot with Digital Human, ChatGPT

Unlock personalized assistance and expert guidance to help customers find their favorite products. Turn your visitors into satisfied customers. Help them find the ideal product for their needs with a tailored, human-centered user experience. Gather insights and valuable information about your customers, their purchase intent and journey on your website. Every visitor that reaches your shop has a long, intricate journey to travel before reaching his (and your goal), purchasing the best product for themselves. With HelpForShopping chat system, you can greatly reduce their effort, making the whole process simpler, making it feel natural. Clear doubts, shorten the customer journey, increase the momentum towards the purchase and increase your conversion rate. HelpForShopping is more than a live-chat. Along with our widget and access to the dedicated backoffice, you can opt to allow our own product experts to help your customers finding what they are looking for. Right on your online shop. Our experts are people passionate and experienced in several product categories. They are like the friend you may ask for help to pick the right product for you. They can guide your customers, making life much easier for them, and at the same time, increase your conversion rate, average cart value and improve their shopping experience on your website. Features Description FREE PLAN 1 Agent 300 chats/month See what Visitors are watching Engage Visitors from the Opportunities Tab Engage Visitors with Automatic Messages Browse and Suggest Products Directly from the Backoffice Quick reply to Visitors Questions with Custom FAQs Allow Visitors to Retrieve Previous Chats and Suggested Products Track Customers Satisfaction Track Sales Quick Overview Dashboard Detailed Analytics Unlimited Conversation History Basic Support Integrated with WooCommerce Integrated HelpCenter GROWTH PLANS Unlimited Chats From 1 to Unlimited Agents Accounts Scalable Price Get All the Free Plan Offers Premium Prioritary Support Define the Product Category each Agent is requested for Monitor Agents Performance EXPERTS ADDON All the features from the selected plan + Premium Prioritary Support HelpForShopping Product Experts Available on Your Website Experts Performance Tracking Serve Your Visitors Beyond Regular Working Hours Visitors can Switch Experts During Chat Installation and Setup Free and Growth Plans Download and Install the Plugin from your WordPress Admin area Go to HelpForShopping Pricing Page and activate a Starter or Growth Plan Follow the instructions until you reach the login page Login with the email and password created On the menu on the left, scroll down and click on “Client Profile” Fill the fields and Save After the “Name” field you see a key, copy it Go to your WooCommerce section on the left vertical menu of the WordPress admin area Paste the Key you just copied from the HelpForShopping backoffice and Save changes Download and Install the free plugin “Product Feed Pro” On the left menu in the WordPress admin area, click on Product Feed Pro and then on Create Feed if the interface does not open by itself. Use the general settings, select as Channel “Google Shopping”, as File Format “XML” and as Refresh interval “Daily”. Change the name of the project and country to the desired ones. In the field mapping setting, make sure that the Google Shopping Attribute “g:google_product_category” is set as “Category” in the Value Column, the required fields are: g:id = Product Id / g:title = Product Name / g:description = Product description / g:link = Link / g:image_link = Main image / g:availability = Availability / g:price = Price / g:google_product_category = Category / g:product_type = Category (not used for mapping) / g:condition = Condition / g:item_group_id = Item group ID Map each category of your shop to the Google Shopping Feed ones. While entering the category the form field acts as a quick search, to make it easier to find what you are looking for. Do not add any Feed filters and rules Disable Google Analytics Tracking and Save the feed In Product Feed Pro ==> Manage Feed, click on the “Download” icon Copy the url showing in the browser Go back to your dashboard on HelpForShopping Web App Click on “Catalog” in the left menu, then make sure the “Link” tab is selected and then paste the url you copied at step 18 into the “url” field. Click Save. If the catalog is loaded successfully a window opens in the interface allowing you to check the products included On HelpForShopping Web App go on the menu on the left at the section “Agents” Create one or more agents, according to the number picked in the selected plan For Free plans: 24. When ready, logout from the client profile and log into the Agent profile (or log in from a private-tab on your browser) For Growth plans: 24. Communicate login credentials to the agents so that they can login here Experts Addon Download and Install the Plugin from your WordPress Admin area Go to HelpForShopping and register by requesting a demo, filling the form and clicking on Submit Get login credentials and enter your backoffice area here On the menu on the left, scroll down and click on “Client Profile” Fill the fields and Save After the “Name” field you see a key, copy it Go to WooCommerce section on the left vertical menu Paste the Key you just copied from the HelpForShopping backoffice and Save changes. Download and Install the free plugin “Product Feed Pro” On the left menu in the WordPress admin area, click on Product Feed Pro and then on Create Feed if the interface does not open by itself. Use the general settings, select as Channel “Google Shopping”, as File Format “XML” and as Refresh interval “Daily”. Change the name of the project and country to the desired ones. In the field mapping setting, make sure that the Google Shopping Attribute “g:google_product_category” is set as “Category” in the Value Column, the required fields are: g:id = Product Id / g:title = Product Name / g:description = Product description / g:link = Link / g:image_link = Main image / g:availability = Availability / g:price = Price / g:google_product_category = Category / g:product_type = Category (not used for mapping) / g:condition = Condition / g:item_group_id = Item group ID Map each category of your shop to the Google Shopping Feed ones. While entering the category the form field acts as a quick search, to make it easier to find what you are looking for. Do not add any Feed filters and rules Disable Google Analytics Tracking and Save the feed In Product Feed Pro ==> Manage Feed, click on the “Download” icon Copy the url showing in the browser Go back to your dashboard on HelpForShopping Web App Click on “Catalog” in the left menu, then make sure the “Link” tab is selected and then paste the url you copied at step 18 into the “url” field. Click Save. If the catalog is loaded successfully a window opens in the interface allowing you to check the products included 3rd Party Service Dependency This plugin relies on a 3rd party service, HelpForShopping, to function properly. The service is used to allow the widget to load and connect with WooCommerce, this is require to allow your agents and/or HelpForShopping Experts (in case you opt for the addon) to talk with users on the website. How the Service is Used The plugin interacts with HelpForShopping under the following circumstances: Widget loading The plugin allows the widget to load on the WordPress website pages. Ordered Product Retrieval The plugin gathers ordered items information at order confirmation and sends the information to HelpForShopping. Registration: The service is used to authenticate users when they register and authenticate them when they log in. Processing: The service handles [specific types of processing, e.g., payments, image processing, etc.]. Please note that to use this plugin, you must have an active account with HelpForShopping and obtain the necessary API credentials. Privacy Policy and Terms of Use By using this plugin, you agree to the terms and conditions of HelpForShopping. HelpForShopping Privacy Policy It’s important to review these documents to understand how your data will be handled by the service.

Transform Your Customer Engagement with Kimiyi AI! Elevate your online business with Kimiyi AI, the next-generation AI conversational assistant designed to enhance customer support and streamline interactions. With Kimiyi, you can create a lifelike digital human that engages your visitors, answers their queries, and drives conversions—all without the need for coding or technical expertise. You can find more information about KimiyiAI by following this link: Kimiyi AI Key Features: 1. Create Your Own Digital Human Easily select from our diverse library of avatars or customize your own digital human. Our intuitive setup process allows you to create a unique representation of your brand that resonates with your audience. 2. Voice Interaction Capabilities Kimiyi not only communicates through text but can also speak and listen to voice commands. This feature enables users to engage in natural, conversational dialogue with the AI, making interactions more intuitive and accessible. 3. Lead Generation Automatically gather leads through the chatbot. Kimiyi can engage visitors, collect their information, and categorize leads based on your specific needs, turning casual browsers into potential customers. 4. Train Your Assistant with Knowledge Empower your AI by uploading documents or URLs. Kimiyi learns from your content, enabling it to provide accurate and relevant responses to customer inquiries. Whether it’s product details, company policies, or FAQs, your AI assistant is ready to deliver. 5. Interactive Conversations Engage your customers in natural language. Kimiyi allows users to interact seamlessly with the AI assistant, ensuring that they receive instant answers and support at any time of day or night. 6. 24/7 Availability With round-the-clock support, your customers can get assistance whenever they need it. Kimiyi ensures that no query goes unanswered, enhancing customer satisfaction and loyalty. 7. Real-Time Analytics & Insights Gain valuable insights into customer interactions. Kimiyi’s analytics tools help you understand user behavior, popular questions, and overall engagement, enabling you to make informed business decisions. 8. Versatile Applications Whether you’re in e-commerce, hospitality, or education, Kimiyi is adaptable to diverse organizational needs. Use it as a virtual concierge in hotels, a corporate trainer for learning modules, or an interactive guide in museums. 9. Easy Setup and Management Get started for free—no credit card required! Our user-friendly interface and video tutorials guide you through the setup process, making it simple to launch your AI assistant right away. 10. Customizable Avatars Choose from a variety of avatars representing different ethnicities, ages, and styles. Make your digital human a true reflection of your brand identity. Why Choose Kimiyi AI? We understand the challenges businesses face in providing exceptional customer service. With years of experience in artificial intelligence, we’ve developed a solution that not only meets but exceeds customer expectations. Kimiyi is designed to help you connect better with your audience, enhance engagement, and drive sales. Official Documentation and Help Center For getting help, visit Kimiyi AI Help Center for more information Get Started Today! Unlock the potential of AI-driven customer support with Kimiyi AI. Experience how easy it is to create a responsive, engaging digital assistant that works tirelessly for your business. Try Kimiyi AI now for free and watch your customer interactions transform! Testimonials Implementing Kimiyi AI on our website has been a game-changer! The digital human seamlessly engages our customers, providing instant answers to their questions. Our conversion rates have significantly improved, and our customers love the personalized experience! Kimiyi AI has revolutionized how we interact with our customers. The easy setup and training process allowed us to have our digital assistant up and running in no time. It’s like having a dedicated support team available 24/7! Kimiyi’s AI assistant has transformed our guest services. It acts as a virtual concierge, handling bookings and inquiries effortlessly. Our guests appreciate the immediate support, and we’ve seen a noticeable uptick in customer satisfaction! Since integrating Kimiyi AI, our customer engagement has skyrocketed! The lead generation features are fantastic, allowing us to capture valuable customer information effortlessly. It’s truly a must-have for any online store looking to boost sales. External Services Kimiyi Bot connects to a Kimiyi AI API to identify bot ID registered by the user, which will be embedded to the WordPress website after authentication. It sends the token input and confirmed by user to bind with designated Kimiyi AI Chatbot during authentication. This service is provided by “Kimiyi AI”: Terms and Conditions Privacy Policy v1.0.0 Initial release