PubPla AI Help Center vs MinervaKB Lite

This plugin add new custom post type ‘FAQ’. With some functionality, you can build help center for your user. What is help center? We collect examples at our github wiki. Live demo: https://demo.kunoichiwp.com/pubplafaq/ — Try the AI Overview on the front page. The demo is in Japanese, built around a fictional anti-aging subscription “Jovian”, but you can still get a feel for how the AI answers real questions from your FAQ content (and admits when something isn’t covered). Creating Portal This plugin will provide… Custom post type with single page and archive page. Custom taxonomy associated to CPT. Incremental search box. AI Overview(Since 2.0.0) AI Overview AI Overview answers user questions based on your FAQ content using a large language model. It uses the wp-ai-client bundled with WordPress core since WordPress 7.0, which requires an AI service to be configured in WordPress. Requirements: AI Overview requires WordPress 7.0 or later. On older WordPress versions, the AI Overview block and template function will still appear in the editor and on the front-end, but the search form will not work (the REST endpoint that powers it is disabled). Other features of this plugin (FAQ custom post type, incremental search, shortcode) continue to work on WordPress 6.6+. Upgrade WordPress to 7.0 to enable AI Overview. You can configure AI behavior and rate limiting from Settings > Help Center in the admin panel. The settings page also includes a Rebuild Catalog Now button to manually refresh the FAQ catalog used as LLM context. The Catalog The catalog is the set of posts handed to the LLM as context. It is the union of several queries, merged and deduplicated by post ID: Every published post of a supported post type. These can be cited, so they appear under Sources in an answer. Every private post assigned to the default term of the AI Catalog taxonomy. These are background material: their text is used to answer everyone, but they are never cited and never linked. Use this for internal knowledge you do not want as a standalone public page. To add sources of your own — other post types, a taxonomy filter, a meta condition — use the hamelp_catalog_sources filter. Each source is a get_posts() argument array plus a citable flag; earlier sources win on duplicates. add_filter( 'hamelp_catalog_sources', function ( $sources ) { $sources['pages'] = [ 'args' => [ 'post_type' => [ 'page' ], 'post_status' => [ 'publish' ], ], 'citable' => true, ]; return $sources; } ); Using the Block Add the AI FAQ Overview block in the block editor. The block has the following options: Placeholder — Input placeholder text. Button Text — Submit button label. Show Sources — Display related FAQ links below the answer. Using the Template Function You can also use hamelp_render_ai_overview() in your theme templates: The function accepts an optional array of arguments: 'Ask a question...', 'button_text' => 'Ask AI', 'show_sources' => true, ] ); ?> The function automatically enqueues the required JavaScript and CSS assets. Search Box The incremental FAQ search box is available in three forms. Using the Block Add the FAQ Search Box block in the block editor. The block has the following options: Label — Input placeholder text. Button Text — Submit button label. Using the Shortcode You can use shortcode hamelp-search in page content. [hamelp-search label='Enter your question here.'][/hamelp-search] Using the Template Function You can also call hamelp_render_search_box() directly from your theme templates: 'Enter your question here.', 'btn' => 'Search', ] ); ?>

WordPress Knowledge Base plugin MinervaKB is flexible and powerful WordPress knowledge base plugin. It helps you to create a simple, yet powerful helpdesk or FAQ solution. You can add articles, organise them into topics and build a home page with AJAX live search for your customers to find their answers quickly. Use box or list layout with predefined design and styles. Dedicated search results page is also present. Using plugin as opposed to dedicated knowledge base theme also helps SEO of your main site greatly, as you don’t need to move your help content to subdomain. You can check the demo here: Minerva Knowledge Base Lite demo MinervaKB Lite key features: Powerful, yet easy to use Fast live AJAX search Beautiful design Unlimited articles and topics Drag n drop topic selection on home page List and box view Font Awesome icons selector for articles and topics Fully responsive Intuitive options panel Estimated reading time in articles Views count in articles Dynamic breadcrumbs Customizeable URL slugs (via post type setting) Recent topics and articles widgets Nested topics support Dedicated sidebars for home, topics, tags, search results page and articles pages Easy localisation from options panel Uses custom post types, so your content is not locked to plugin Developer friendly – lots of actions in templates Styles options Quick, tested on many commercial sites and with many different themes Clean code Plugin is developer-friendly. We use many actions in templates and you can even copy template files to your theme and override plugin templates! To do so, create minerva-kb folder in the root of your theme and copy files from plugins/minervakb/lib/templates there. But this is optional, as you can modify templates via actions. In case you need to use this plugin in language other than English, no localisation plugin or additional effort is required, as all the strings used on client-side are available to edit in options panel. We tested MinervaKB Lite on many free and premium themes and it works surprisingly well with most of them. So it should work with any theme coded according to WordPress standards and respecting WordPress template hierarchy. If you like this plugin and find it useful, you really should check the PRO version at MinervaKB – Knowledge base for WordPress with Analytics. It has all the features of Lite plus: Built-in Analytics dashboard 7 beautiful search themes Articles ratings and feedback KB home page builder Dynamic table of contents in articles with ScrollSpy Content restriction by user role Related articles Articles drag-n-drop reorder Extended styles and typography options Dynamic topics (most liked, most viewed, recent) Custom settings for each topic, such as images, colors and icons Content shortcodes, like tip, related links, warning and others Search on article and topic pages Options, options and more options. You can configure almost everything from options panel Google Analytics integration Professional quick support Regular updates and bugfixes …many more