PubPla AI Help Center vs Easy Accordion FAQ and Knowledge Base Software for WordPress

This plugin add new custom post type ‘FAQ’. With some functionality, you can build help center for your user. What is help center? We collect examples at our github wiki. Live demo: https://demo.kunoichiwp.com/pubplafaq/ — Try the AI Overview on the front page. The demo is in Japanese, built around a fictional anti-aging subscription “Jovian”, but you can still get a feel for how the AI answers real questions from your FAQ content (and admits when something isn’t covered). Creating Portal This plugin will provide… Custom post type with single page and archive page. Custom taxonomy associated to CPT. Incremental search box. AI Overview(Since 2.0.0) AI Overview AI Overview answers user questions based on your FAQ content using a large language model. It uses the wp-ai-client bundled with WordPress core since WordPress 7.0, which requires an AI service to be configured in WordPress. Requirements: AI Overview requires WordPress 7.0 or later. On older WordPress versions, the AI Overview block and template function will still appear in the editor and on the front-end, but the search form will not work (the REST endpoint that powers it is disabled). Other features of this plugin (FAQ custom post type, incremental search, shortcode) continue to work on WordPress 6.6+. Upgrade WordPress to 7.0 to enable AI Overview. You can configure AI behavior and rate limiting from Settings > Help Center in the admin panel. The settings page also includes a Rebuild Catalog Now button to manually refresh the FAQ catalog used as LLM context. The Catalog The catalog is the set of posts handed to the LLM as context. It is the union of several queries, merged and deduplicated by post ID: Every published post of a supported post type. These can be cited, so they appear under Sources in an answer. Every private post assigned to the default term of the AI Catalog taxonomy. These are background material: their text is used to answer everyone, but they are never cited and never linked. Use this for internal knowledge you do not want as a standalone public page. To add sources of your own — other post types, a taxonomy filter, a meta condition — use the hamelp_catalog_sources filter. Each source is a get_posts() argument array plus a citable flag; earlier sources win on duplicates. add_filter( 'hamelp_catalog_sources', function ( $sources ) { $sources['pages'] = [ 'args' => [ 'post_type' => [ 'page' ], 'post_status' => [ 'publish' ], ], 'citable' => true, ]; return $sources; } ); Using the Block Add the AI FAQ Overview block in the block editor. The block has the following options: Placeholder — Input placeholder text. Button Text — Submit button label. Show Sources — Display related FAQ links below the answer. Using the Template Function You can also use hamelp_render_ai_overview() in your theme templates: The function accepts an optional array of arguments: 'Ask a question...', 'button_text' => 'Ask AI', 'show_sources' => true, ] ); ?> The function automatically enqueues the required JavaScript and CSS assets. Search Box The incremental FAQ search box is available in three forms. Using the Block Add the FAQ Search Box block in the block editor. The block has the following options: Label — Input placeholder text. Button Text — Submit button label. Using the Shortcode You can use shortcode hamelp-search in page content. [hamelp-search label='Enter your question here.'][/hamelp-search] Using the Template Function You can also call hamelp_render_search_box() directly from your theme templates: 'Enter your question here.', 'btn' => 'Search', ] ); ?>

LIVE DEMO SITE Knowledge Center Starter Demo Site Powerful | Easy to use | Beautiful Knowledge Center is an enterprise grade, powerful knowledge base software with best in class features and robust code base. Using Knowledge Center, organization can: Increase customer, partner, vendor or employee satisfaction by allowing easy access to information Minimize support costs by creating a self-service community Present consistent information flow to promote trust on your brand, products and content Offer single source for all content for everyone to go to Knowledge Center Starter edition allows you to create and display accordion style, short articles where you can display FAQs, simple definitions and more. You can easily categorize information and display them on your site using shortcodes. Enterprise Knowledge Base Software – Compare it to Zendesk, Helpjuice, Confluence and others Knowledge Center Enterprise helps organizations create, organize, present content and get multidimensional insight on system performance. Content authors(support agents) have their own pages and their bio can be displayed in each content they create using author boxes. Using integrated, powerful Omnisearch, users can search all content including tweets, slides and more from a single location. Fully featured and integrated content rating and social sharing system not only helps organizations measure popularity of content but also opens up channels to promote it. GET STARTED Read More The following articles explain powerful features of Knowledge Center and how it can help your organization: Learn the benefits of having Knowledge Center – Enterprise Knowledge Base Learn how Knowledge Center Omni Search work Learn how to create a self-service community using Knowledge Center Enterprise WordPress plugin Watch Introduction Video Knowledge Center Playlist RELATED PLUGINS YOU MAY LIKE WP Ticket Starter Powerful customer support and helpdesk ticketing system. Software Issue Manager Starter The best in class issue and project management solution for successful projects. Employee Directory Starter The most complete employee directory software to power up your business. Employee Spotlight Starter Everything you need to display and manage staff profiles. Campus Directory Starter The Best Campus Directory for Higher Education Institutions. Best Knowledge Base for WordPress – Knowledge Center Features Knowledge Center Comments: Foster Engagement and Collaboration Empower Customers on All Devices Centralize Your Knowledge Base for Easy Access Smart Insights for Your Knowledge Base – Premium feature (Included in Ent only) Leveraging Role-Based Permissions and Workflows – Premium feature (Included in Ent only) Empower Support Teams: Enhance Knowledge Sharing with Knowledge Center – Premium feature (Included in Ent only) Knowledge Center: Streamline Content Organization with Drag & Drop Ordering – Premium feature (included both Pro and Ent) Knowledge Center Attachments: Empower Customers with Downloadable Resources – Premium feature (Included in Ent only) Keep Track of Revisions for a Transparent Knowledge Base – Premium feature (included both Pro and Ent) Capture Unique Information for a Powerful Knowledge Base – Premium feature (Included in Ent only) Enhance User Experience: Tag and Categorize Your Knowledge Base for Success – Premium feature Leverage Related Content Suggestions in Knowledge Center – Premium feature Streamline Customer Journeys with Easy Access to Knowledge – Premium feature Share Valuable Content with Social Media Integration – Premium feature (Included in Ent only) Empower Your Customers, Elevate Your Content: Knowledge Center – Premium feature Integrate Multimedia with Knowledge Center – Premium feature (Included in Ent only) Visualize Your Knowledge Base: Leverage Shortcodes for Customized Displays – Premium feature (included both Pro and Ent) Brand Your Knowledge Base for a Unified Customer Experience – Premium feature Build User Guides from Existing Knowledge Base Content – Premium feature (Included in Ent only) Level Up Your Knowledge Base: Explore Attractive Content Layouts – Premium feature (Included in Ent only) Find Answers in a Flash: Knowledge Center’s Powerful Search – Premium feature (included both Pro and Ent) Enhance User Engagement with Rich Media – Premium feature (Included in Ent only) Q&A or Glossary for Tailored Information Access – Premium feature (included both Pro and Ent) Gain User Insights: Enhance Your Knowledge Base with Smart Search – Add-on (included both Pro and Ent) Knowledge Center Import/Export Addon: Seamless Content Migration – Add-on (included both Pro and Ent) PLUGIN LINKS * Knowledge Center Starter Demo Site * Knowledge Center Starter Documentation * Knowledge Center Professional Demo Site * Knowledge Center Professional Documentation * Knowledge Center Professional Changes * Knowledge Center Enterprise Demo Site * Knowledge Center Enterprise Documentation * Knowledge Center Enterprise Changes This plugin’s code was generated by WP App Studio Professional WordPress Design and Development Platform based on the plugin’s design. 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