Gobot – Sales Boosting Chatbot vs Zoho SalesIQ – Live chat, chatbots, and visitor tracking

Over 10,000 companies of all sizes use Gobot to automatically generate qualified leads, answer customer questions, help visitors find the perfect product/service, collect customer feedback, send personalized emails, schedule appointments, and much more – no programming skills needed. There have been millions of questions answered, leads generated, and meetings booked by Gobot. Gobot helps you grow your sales, automatically answer customer questions, get more email subscribers, book meetings, and more by engaging your website visitors at just the right time and place! Use one of our 100+ popular bot templates or easily create your own bot using our drag n’ drop bot builder – no programming skills needed! Gobot’s integration with WordPress means you will be up and running in under a minute. Visitors who chat with a Gobot conversational shopping bot are far more likely to make a purchase online than those who don’t. Help shoppers find the perfect product, quickly grow your email list, boost your conversion rate, and automatically book qualified meetings, all in real time, with a virtual sales assistant that generates new opportunities 24/7. Instantly answer questions, reduce ticket volume, and boost customer satisfaction. Increase customer satisfaction by automatically answering customer’s common questions. Instantly identify & respond to new questions, or automatically hand-off to your existing support tool as needed. Gather actionable feedback & data with conversational chatbot forms and surveys. Transform feedback & data collection into a real-time, conversational experience. Ask the right questions at the right time, and automatically ask personalized, intelligent follow-up questions. How does Gobot work? Pick from 100+ pre-built plug n’ play bot templates or use Gobot’s intuitive and simple drag n’ drop builder to easily build chatbots that match your store’s style. Click Publish and your bot appears on your site and engages your visitors! Your bot can be up and running in under a minute. Match colors, add your logo, set the position, and change to your native language. Easily connect Gobot to your existing help desk, CRM, live chat tool, email marketing tool, and much more. Analyze your bot’s chats, visualize where people are dropping off, view email conversion rate, download a CSV of collected user responses, study survey results, and much more. Advanced Page Level Targeting and Behavior Personalization Gobot allows you to create a highly targeted message based on the specific page or traffic referral source your visitor followed to arrive at your site. This allows you to segment your email list and group your subscribers based on their interest and interaction with your website. Segmentation allows you to send relevant emails to your subscribers to achieve higher open rates, higher click through rates, increased sales and revenue, greater customer retention, and a lower unsubscribe rate. Gobot can also be triggered when your visitors scroll to a particular spot on your website or at the precise moment your visitors are about to leave. This allows you to re-engage visitors and encourage subscription. Full Features List: 100+ bot templates (responsive & mobile-friendly) Automatically answer customer questions & create a knowledge base Built-in email marketing & automation features Use webhooks to send collected data to any tool you use Poll functionality for polling your visitors 0-10 Surveys for gauging level of satisfaction with your site Form functionality with CSV output to spreadsheets Calendar functionality for scheduling calls and meetings Social buttons for promoting shares/likes/follows Powerful page level targeting to build a hyper-segmented email list Custom analytics to tell you which bots are converting the best Exit sensitive triggered bots for converting abandoning website visitors into subscribers and customers Scroll-triggered & geographic location-specific bots for enhanced conversion rates Timed bots – display opt-ins after a certain time or on second pageview Automatically tag particular visitors for follow-up Easy integration with popular email marketing service providers Color & style match your brand Join 10,000+ other companies and add Gobot to your store today. Start automatically answering customer questions, generating qualified leads, helping shoppers find the perfect product, collecting customer feedback, sending personalized emails, scheduling appointments, and much more – no programming skills needed. Gobot is a trademark of Gobot LLC.

Looking for something more than live chat software for your website? Zoho SalesIQ’s WordPress plugin is super easy to use and lets you both engage with your website visitors in real time and view your prospects’ detailed website footprint. What do we have in the bag for you? Forever-free for 3 users The plugin is free for up to 3 users and will come with all the basic features like live chat, visitor tracking, and file sharing that you expect in live chat software. We also have paid plans for users looking for even more punch. Visitor tracking Visitors are organized in four concentric rings based on the criteria you set, with the hottest prospects in the inner rings and the coldest visitors moved outside the rings. With this you can easily prioritize visitors and not waste your firm’s time and resources on junk leads. Automated messages Don’t wait for visitors to message you—instead, reach out to visitors on high-intent pages like your pricing or contact us pages and spark their interest with proactive chat triggers. Chatbots It doesn’t matter if you’re a hardcore coder or someone who doesn’t know the “C” of coding—SalesIQ has something for everyone. With our codeless website chatbot builder, you can build a fully functional chatbot for your website without writing a single line of code. For the coders out there, we have a programming interface with which you can customize and automate your chatbot as needed. Built-in audio call and screen share to the rescue Your operators should be smart enough to resolve almost any issue your visitors face. However, there might be issues that can’t be resolved in a couple of texts. In that case, operators can use our built-in audio call and screen share feature to solve even the most complex queries with ease. Typing preview No need to assume what your customer is typing. Our live chat helps you see what they’re typing in the chat box in real time, enabling you to answer their queries in a matter of seconds. Chat routing Customers expect immediate help without being endlessly traded from agent to agent. Direct chats to the right department or staff based on a customer’s traffic source, landing page, number of visits or chats, lead stage, and more. Real-time chat translation Assist your customers and visitors in languages they’re comfortable with. Our website live chat software automatically detects the language of incoming chats and performs two-way chat translation in real time. What makes Zoho SalesIQ the best? Trusted by over 450,000 businesses Most cost-efficient customer engagement software in the industry We don’t compromise on your privacy Testimonials ★★★★★ Zoho SalesIQ gave us the best support for integration, and along with that, we came to know that SalesIQ is just not serving our bot purpose, but they had so many features for our live agents also. – Mahindra & Mahindra ★★★★★ Our website is very interactive for designing clothing online, and that comes with a number of questions that customers have. So we can jump right into their design experience with Zoho SalesIQ and answer questions and create value for them on the fly. It is incredibly strong and powerful for bringing new customers on. – Apliiq ★★★★★ Zoho helps us with everything related to getting the sale and even tracking everything on the sale. It helps our outside sales reps, our inside sales reps, and our management do their reporting. It’s scalable, so it will encompass everything that we will need as this company grows and will service all of those needs. – Fluitec