Gobot – Sales Boosting Chatbot vs Contact Forms, Live Support, CRM, Video Messages

Over 10,000 companies of all sizes use Gobot to automatically generate qualified leads, answer customer questions, help visitors find the perfect product/service, collect customer feedback, send personalized emails, schedule appointments, and much more – no programming skills needed. There have been millions of questions answered, leads generated, and meetings booked by Gobot. Gobot helps you grow your sales, automatically answer customer questions, get more email subscribers, book meetings, and more by engaging your website visitors at just the right time and place! Use one of our 100+ popular bot templates or easily create your own bot using our drag n’ drop bot builder – no programming skills needed! Gobot’s integration with WordPress means you will be up and running in under a minute. Visitors who chat with a Gobot conversational shopping bot are far more likely to make a purchase online than those who don’t. Help shoppers find the perfect product, quickly grow your email list, boost your conversion rate, and automatically book qualified meetings, all in real time, with a virtual sales assistant that generates new opportunities 24/7. Instantly answer questions, reduce ticket volume, and boost customer satisfaction. Increase customer satisfaction by automatically answering customer’s common questions. Instantly identify & respond to new questions, or automatically hand-off to your existing support tool as needed. Gather actionable feedback & data with conversational chatbot forms and surveys. Transform feedback & data collection into a real-time, conversational experience. Ask the right questions at the right time, and automatically ask personalized, intelligent follow-up questions. How does Gobot work? Pick from 100+ pre-built plug n’ play bot templates or use Gobot’s intuitive and simple drag n’ drop builder to easily build chatbots that match your store’s style. Click Publish and your bot appears on your site and engages your visitors! Your bot can be up and running in under a minute. Match colors, add your logo, set the position, and change to your native language. Easily connect Gobot to your existing help desk, CRM, live chat tool, email marketing tool, and much more. Analyze your bot’s chats, visualize where people are dropping off, view email conversion rate, download a CSV of collected user responses, study survey results, and much more. Advanced Page Level Targeting and Behavior Personalization Gobot allows you to create a highly targeted message based on the specific page or traffic referral source your visitor followed to arrive at your site. This allows you to segment your email list and group your subscribers based on their interest and interaction with your website. Segmentation allows you to send relevant emails to your subscribers to achieve higher open rates, higher click through rates, increased sales and revenue, greater customer retention, and a lower unsubscribe rate. Gobot can also be triggered when your visitors scroll to a particular spot on your website or at the precise moment your visitors are about to leave. This allows you to re-engage visitors and encourage subscription. Full Features List: 100+ bot templates (responsive & mobile-friendly) Automatically answer customer questions & create a knowledge base Built-in email marketing & automation features Use webhooks to send collected data to any tool you use Poll functionality for polling your visitors 0-10 Surveys for gauging level of satisfaction with your site Form functionality with CSV output to spreadsheets Calendar functionality for scheduling calls and meetings Social buttons for promoting shares/likes/follows Powerful page level targeting to build a hyper-segmented email list Custom analytics to tell you which bots are converting the best Exit sensitive triggered bots for converting abandoning website visitors into subscribers and customers Scroll-triggered & geographic location-specific bots for enhanced conversion rates Timed bots – display opt-ins after a certain time or on second pageview Automatically tag particular visitors for follow-up Easy integration with popular email marketing service providers Color & style match your brand Join 10,000+ other companies and add Gobot to your store today. Start automatically answering customer questions, generating qualified leads, helping shoppers find the perfect product, collecting customer feedback, sending personalized emails, scheduling appointments, and much more – no programming skills needed. Gobot is a trademark of Gobot LLC.

Revamp your customer service with this powerful tool that combines contact forms, support tickets, chat, and a comprehensive CRM system to enhance interaction and efficiency. Manage conversations front and back end, attach multimedia files, webcam recordings and customize contact forms for specific needs. A floating icon and reporting buttons on content facilitate communication, making it ideal for any business aiming to improve responsiveness and customer satisfaction. Benefits Unified Communication Platform: Integrates contact forms, support, chat, CRM into a single, efficient workflow. Enhanced Multimedia Support: Users can send messages with webcam, screen, and microphone recordings, enhancing interactive support. Customizable Contact Forms: Tailor contact forms with custom fields to collect specific information needed for various departments. Advanced Conversation Management: Manage and monitor conversations from both frontend and backend, improving service responsiveness. Email Confirmation for Security: Protects against spam by requiring email confirmation from visitors before starting conversations. Multilanguage Support: Offers real-time translation of messages with DeepL integration, catering to a global audience. Monetization Options: Integrates with the MicroPayments Plugin for paid support options, allowing for flexible revenue models. Comprehensive Reporting Tools: Easily report and manage content directly from posts with configurable buttons, enhancing content control. Features Support pages in website frontend for starting/accessing conversations Members can open a conversation directly, while visitors have to confirm their email first Admins can see and access open Conversations from backend Report Content button for any post types (configurable) Contact Owner button for any post types (configurable) Contact Creator in BuddyPress/BuddyBoss profile for configurable roles My Conversations page to website frontend, to access own tickets by logged in users Custom support departments for website / report content / contact content owner / contact user Floating support buttons (contact, new messages) on all pages (can be disabled) Message counter in backend (site support) and frontend (for creators) Send webcam/screen/microphone recordings and file uploads in conversations Custom contact forms with custom fields (text, dropdown, toggle) and data saved per contact Custom form per department enables custom fields per conversation (ticket) Invite by email to fill a form, contact a department or join a new conversation Can messages, add to later messages for quick replies Integrates with MicroPayments Plugin for paid support (per conversation, message) Registration forms: register accounts in an external MySQL database, in example for VideoWhisper WebRTC server Multilanguage conversations with DeepL integration for translating messages on request More features to come … License This plugin is released under a GPL license.