Gobot – Sales Boosting Chatbot vs HelpForShopping

Over 10,000 companies of all sizes use Gobot to automatically generate qualified leads, answer customer questions, help visitors find the perfect product/service, collect customer feedback, send personalized emails, schedule appointments, and much more – no programming skills needed. There have been millions of questions answered, leads generated, and meetings booked by Gobot. Gobot helps you grow your sales, automatically answer customer questions, get more email subscribers, book meetings, and more by engaging your website visitors at just the right time and place! Use one of our 100+ popular bot templates or easily create your own bot using our drag n’ drop bot builder – no programming skills needed! Gobot’s integration with WordPress means you will be up and running in under a minute. Visitors who chat with a Gobot conversational shopping bot are far more likely to make a purchase online than those who don’t. Help shoppers find the perfect product, quickly grow your email list, boost your conversion rate, and automatically book qualified meetings, all in real time, with a virtual sales assistant that generates new opportunities 24/7. Instantly answer questions, reduce ticket volume, and boost customer satisfaction. Increase customer satisfaction by automatically answering customer’s common questions. Instantly identify & respond to new questions, or automatically hand-off to your existing support tool as needed. Gather actionable feedback & data with conversational chatbot forms and surveys. Transform feedback & data collection into a real-time, conversational experience. Ask the right questions at the right time, and automatically ask personalized, intelligent follow-up questions. How does Gobot work? Pick from 100+ pre-built plug n’ play bot templates or use Gobot’s intuitive and simple drag n’ drop builder to easily build chatbots that match your store’s style. Click Publish and your bot appears on your site and engages your visitors! Your bot can be up and running in under a minute. Match colors, add your logo, set the position, and change to your native language. Easily connect Gobot to your existing help desk, CRM, live chat tool, email marketing tool, and much more. Analyze your bot’s chats, visualize where people are dropping off, view email conversion rate, download a CSV of collected user responses, study survey results, and much more. Advanced Page Level Targeting and Behavior Personalization Gobot allows you to create a highly targeted message based on the specific page or traffic referral source your visitor followed to arrive at your site. This allows you to segment your email list and group your subscribers based on their interest and interaction with your website. Segmentation allows you to send relevant emails to your subscribers to achieve higher open rates, higher click through rates, increased sales and revenue, greater customer retention, and a lower unsubscribe rate. Gobot can also be triggered when your visitors scroll to a particular spot on your website or at the precise moment your visitors are about to leave. This allows you to re-engage visitors and encourage subscription. Full Features List: 100+ bot templates (responsive & mobile-friendly) Automatically answer customer questions & create a knowledge base Built-in email marketing & automation features Use webhooks to send collected data to any tool you use Poll functionality for polling your visitors 0-10 Surveys for gauging level of satisfaction with your site Form functionality with CSV output to spreadsheets Calendar functionality for scheduling calls and meetings Social buttons for promoting shares/likes/follows Powerful page level targeting to build a hyper-segmented email list Custom analytics to tell you which bots are converting the best Exit sensitive triggered bots for converting abandoning website visitors into subscribers and customers Scroll-triggered & geographic location-specific bots for enhanced conversion rates Timed bots – display opt-ins after a certain time or on second pageview Automatically tag particular visitors for follow-up Easy integration with popular email marketing service providers Color & style match your brand Join 10,000+ other companies and add Gobot to your store today. Start automatically answering customer questions, generating qualified leads, helping shoppers find the perfect product, collecting customer feedback, sending personalized emails, scheduling appointments, and much more – no programming skills needed. Gobot is a trademark of Gobot LLC.

Unlock personalized assistance and expert guidance to help customers find their favorite products. Turn your visitors into satisfied customers. Help them find the ideal product for their needs with a tailored, human-centered user experience. Gather insights and valuable information about your customers, their purchase intent and journey on your website. Every visitor that reaches your shop has a long, intricate journey to travel before reaching his (and your goal), purchasing the best product for themselves. With HelpForShopping chat system, you can greatly reduce their effort, making the whole process simpler, making it feel natural. Clear doubts, shorten the customer journey, increase the momentum towards the purchase and increase your conversion rate. HelpForShopping is more than a live-chat. Along with our widget and access to the dedicated backoffice, you can opt to allow our own product experts to help your customers finding what they are looking for. Right on your online shop. Our experts are people passionate and experienced in several product categories. They are like the friend you may ask for help to pick the right product for you. They can guide your customers, making life much easier for them, and at the same time, increase your conversion rate, average cart value and improve their shopping experience on your website. Features Description FREE PLAN 1 Agent 300 chats/month See what Visitors are watching Engage Visitors from the Opportunities Tab Engage Visitors with Automatic Messages Browse and Suggest Products Directly from the Backoffice Quick reply to Visitors Questions with Custom FAQs Allow Visitors to Retrieve Previous Chats and Suggested Products Track Customers Satisfaction Track Sales Quick Overview Dashboard Detailed Analytics Unlimited Conversation History Basic Support Integrated with WooCommerce Integrated HelpCenter GROWTH PLANS Unlimited Chats From 1 to Unlimited Agents Accounts Scalable Price Get All the Free Plan Offers Premium Prioritary Support Define the Product Category each Agent is requested for Monitor Agents Performance EXPERTS ADDON All the features from the selected plan + Premium Prioritary Support HelpForShopping Product Experts Available on Your Website Experts Performance Tracking Serve Your Visitors Beyond Regular Working Hours Visitors can Switch Experts During Chat Installation and Setup Free and Growth Plans Download and Install the Plugin from your WordPress Admin area Go to HelpForShopping Pricing Page and activate a Starter or Growth Plan Follow the instructions until you reach the login page Login with the email and password created On the menu on the left, scroll down and click on “Client Profile” Fill the fields and Save After the “Name” field you see a key, copy it Go to your WooCommerce section on the left vertical menu of the WordPress admin area Paste the Key you just copied from the HelpForShopping backoffice and Save changes Download and Install the free plugin “Product Feed Pro” On the left menu in the WordPress admin area, click on Product Feed Pro and then on Create Feed if the interface does not open by itself. Use the general settings, select as Channel “Google Shopping”, as File Format “XML” and as Refresh interval “Daily”. Change the name of the project and country to the desired ones. In the field mapping setting, make sure that the Google Shopping Attribute “g:google_product_category” is set as “Category” in the Value Column, the required fields are: g:id = Product Id / g:title = Product Name / g:description = Product description / g:link = Link / g:image_link = Main image / g:availability = Availability / g:price = Price / g:google_product_category = Category / g:product_type = Category (not used for mapping) / g:condition = Condition / g:item_group_id = Item group ID Map each category of your shop to the Google Shopping Feed ones. While entering the category the form field acts as a quick search, to make it easier to find what you are looking for. Do not add any Feed filters and rules Disable Google Analytics Tracking and Save the feed In Product Feed Pro ==> Manage Feed, click on the “Download” icon Copy the url showing in the browser Go back to your dashboard on HelpForShopping Web App Click on “Catalog” in the left menu, then make sure the “Link” tab is selected and then paste the url you copied at step 18 into the “url” field. Click Save. If the catalog is loaded successfully a window opens in the interface allowing you to check the products included On HelpForShopping Web App go on the menu on the left at the section “Agents” Create one or more agents, according to the number picked in the selected plan For Free plans: 24. When ready, logout from the client profile and log into the Agent profile (or log in from a private-tab on your browser) For Growth plans: 24. Communicate login credentials to the agents so that they can login here Experts Addon Download and Install the Plugin from your WordPress Admin area Go to HelpForShopping and register by requesting a demo, filling the form and clicking on Submit Get login credentials and enter your backoffice area here On the menu on the left, scroll down and click on “Client Profile” Fill the fields and Save After the “Name” field you see a key, copy it Go to WooCommerce section on the left vertical menu Paste the Key you just copied from the HelpForShopping backoffice and Save changes. Download and Install the free plugin “Product Feed Pro” On the left menu in the WordPress admin area, click on Product Feed Pro and then on Create Feed if the interface does not open by itself. Use the general settings, select as Channel “Google Shopping”, as File Format “XML” and as Refresh interval “Daily”. Change the name of the project and country to the desired ones. In the field mapping setting, make sure that the Google Shopping Attribute “g:google_product_category” is set as “Category” in the Value Column, the required fields are: g:id = Product Id / g:title = Product Name / g:description = Product description / g:link = Link / g:image_link = Main image / g:availability = Availability / g:price = Price / g:google_product_category = Category / g:product_type = Category (not used for mapping) / g:condition = Condition / g:item_group_id = Item group ID Map each category of your shop to the Google Shopping Feed ones. While entering the category the form field acts as a quick search, to make it easier to find what you are looking for. Do not add any Feed filters and rules Disable Google Analytics Tracking and Save the feed In Product Feed Pro ==> Manage Feed, click on the “Download” icon Copy the url showing in the browser Go back to your dashboard on HelpForShopping Web App Click on “Catalog” in the left menu, then make sure the “Link” tab is selected and then paste the url you copied at step 18 into the “url” field. Click Save. If the catalog is loaded successfully a window opens in the interface allowing you to check the products included 3rd Party Service Dependency This plugin relies on a 3rd party service, HelpForShopping, to function properly. The service is used to allow the widget to load and connect with WooCommerce, this is require to allow your agents and/or HelpForShopping Experts (in case you opt for the addon) to talk with users on the website. How the Service is Used The plugin interacts with HelpForShopping under the following circumstances: Widget loading The plugin allows the widget to load on the WordPress website pages. Ordered Product Retrieval The plugin gathers ordered items information at order confirmation and sends the information to HelpForShopping. Registration: The service is used to authenticate users when they register and authenticate them when they log in. Processing: The service handles [specific types of processing, e.g., payments, image processing, etc.]. Please note that to use this plugin, you must have an active account with HelpForShopping and obtain the necessary API credentials. Privacy Policy and Terms of Use By using this plugin, you agree to the terms and conditions of HelpForShopping. HelpForShopping Privacy Policy It’s important to review these documents to understand how your data will be handled by the service.