Centous Integration for Contact Form 7 and Zoho vs WP Gravity Forms Zoho CRM and Bigin

Centous Integration for Contact Form 7 and Zoho allows you to seamlessly connect Contact Form 7 submissions with Zoho CRM and Zoho Bigin. Using this plugin, form submissions from Contact Form 7 can be automatically sent to Zoho as Leads, Contacts, or other supported modules, helping you manage customer data efficiently without manual entry. Key Features Integration with Contact Form 7 Supports Zoho CRM and Zoho Bigin Secure OAuth-based Zoho authentication Create and manage multiple form-to-Zoho feeds Field mapping between CF7 and Zoho modules Test connection and verify Zoho credentials Logs for API actions and errors Clean uninstall option (optional data removal) Usage Connect your Zoho account from the plugin settings Select the Zoho service (CRM or Bigin) Create a feed and choose a Contact Form 7 form Map CF7 fields to Zoho fields Save the feed Submissions from the selected form will now be sent to Zoho automatically Configuration The plugin uses a feed-based configuration system, allowing you to control which Contact Form 7 forms send data to Zoho and how the data is mapped. Plugin Menu Structure After activating the plugin, you will see a new menu in the WordPress admin sidebar: Zoho CRM Connect Zoho CRM Connect Test Connection Feeds Logs Settings 1. Zoho CRM Connect (Zoho Connection Setup) Go to Zoho CRM Connect → Zoho CRM Connect Choose the Zoho service: Zoho CRM Zoho Bigin Enter your Zoho OAuth credentials (Client ID, Client Secret, Redirect URI) Click Authorize / Connect Once connected, your Zoho account details will be displayed This step is required before creating any feeds. 2. Test Connection Navigate to Zoho CRM Connect → Test Connection Click the Test Connection button The plugin will verify: OAuth authentication Access token validity Zoho API connectivity A success or error message will be shown based on the result. 3. Feeds (Core Configuration) Feeds control how Contact Form 7 submissions are sent to Zoho. Create a New Feed Go to Zoho CRM Connect → Feeds Click Add New Feed Configure the feed as follows: a) Select Contact Form 7 Form – Choose the Contact Form 7 form you want to integrate b) Select Zoho Module – Select the Zoho module where data should be sent (e.g. Leads, Contacts, Deals, etc.) c) Field Mapping – Once the form and module are selected, the Field Mapping section appears – Map Zoho fields to Contact Form 7 form fields – CF7 fields are shown as dropdown options based on the selected form Example: – Zoho Field: Last Name → CF7 Field: [text* your-name] – Zoho Field: Email → CF7 Field: [email* your-email] – Zoho Field: Phone → CF7 Field: [tel your-phone] Mandatory Zoho fields must be mapped before saving the feed. d) Feed Status – Enable or disable the feed using the Active / Inactive toggle – Only active feeds will send data to Zoho – Click Save Feed Once saved and active, submissions from the selected Contact Form 7 form will be sent to Zoho automatically. 4. Logs Go to Zoho CRM Connect → Logs View API request and response logs Useful for: Debugging failed submissions Checking Zoho API errors Verifying successful record creation 5. Settings Navigate to Zoho CRM Connect → Settings Configure global plugin options such as: Enable / disable logging Delete plugin data on uninstall Save changes as required External Services This plugin integrates with Zoho APIs to send Contact Form 7 submission data to Zoho CRM or Zoho Bigin. API Endpoints and Data Flow Create / Update Records in Zoho API Endpoint: https://www.zohoapis.com/crm/v2/{module} Purpose: Creates or updates records (Leads, Contacts, etc.) in Zoho. How it’s used: When a Contact Form 7 form is submitted, the plugin sends mapped form data to Zoho to create or update a record. OAuth Authentication API Endpoint: https://accounts.zoho.com/oauth/v2/token Purpose: Generates and refreshes Zoho access tokens. How it’s used: The plugin securely authenticates with Zoho using OAuth and refreshes access tokens automatically when required. Retrieve Zoho Account Information API Endpoint: https://www.zohoapis.com/crm/v2/org Purpose: Fetches organization details to confirm a valid Zoho connection. How it’s used: Used during setup and verification of Zoho credentials. Data Handling and Privacy What data is sent: Form submission data such as name, email, phone number, and other mapped fields. When data is sent: Only when a user submits a Contact Form 7 form that has Zoho integration enabled. Security: All data is transmitted securely over HTTPS. Privacy & Compliance: Data handling follows Zoho’s privacy standards. Site owners are responsible for GDPR and other legal compliance. Zoho Terms of Service By using this plugin, you agree to Zoho’s: Privacy Policy Terms of Service Supported Contact Forms Contact Form 7 Plugin Features Automatically add new leads, contacts to Zoho upon form submission. Configure Zoho API settings directly from the plugin settings Configuration page. Customize the contact form, Zoho Modules and fields that map to Zoho attributes. Why We Built This Plugin Zoho CRM is a powerful tool for managing customer relationships. By integrating it with Contact Form 7, we wanted to make it easier for users to send contact data directly to Zoho and automate the lead management process. Data Handling & GDPR Compliance This plugin collects and stores personal data submitted through forms in the WordPress database and sends that data to Zoho CRM or Zoho Bigin via secure APIs. Personal data may include names, email addresses, phone numbers, and other form fields configured by the site administrator. Site owners are responsible for informing users and obtaining consent where required by applicable data protection laws. Support For support, please contact us at Centous Support. Author Centous Website: centous.com

Easily create or update lead, contact or any other object in Zoho crm/bigin when an entry is created in Gravity Forms. Learn more at crmperks.com Gravity Forms Zoho CRM/Bigin Setup Go to Gravity Forms -> Settings -> Zoho CRM then add new account. Go to Gravity Forms -> select any form -> Settings -> Zoho CRM then create a new feed. Map required Zoho CRM fields to Gravity Forms form fields. Send your test entry to Zoho CRM. Go to Gravity Forms -> select any form -> Settings -> Zoho CRM Logs and verify all previously sent entries. Connect Zoho CRM account Connect any gravity forms form to Zoho CRM by safe and secure Oauth 2.0. Also you can connect multiple Zoho CRM accounts to Gravity Forms. Map Zoho CRM fields Field mapping is easy. Select required Zoho Object(Contacts, Company, Order, account, case, Opportunity etc) , select a zoho field then select related Gravity Forms field. Filter gravity forms entries Filter gravity forms form entries sent to Zoho CRM based on user input. For example , only send contact form entry to Zoho CRM which contanin work email address. Manually send to Zoho CRM Automatically Send gravity forms entries to Zoho CRM when user submits a form. You can manually send gravity forms entries to Zoho CRM by clicking “Send to Zoho” button. Zoho CRM logs View a detailed log of each gravity forms entry whether sent (or not sent) to Zoho CRM and easily resend any gravity forms entry to Zoho CRM. Send Data As Zoho CRM object Notes Sometime you have form fields which can not be mapped to any zoho field. So you can send such gravity forms fields as Zoho CRM Object(contact, account, lead, case, deal etc) notes. Error Reporting If there is an error while sending data to Zoho CRM, an email containing the error details will be sent to the specified email address. Create Or Update Contact in Zoho CRM If a contact,lead,account already exists in Zoho CRM , update it otherwise create a new object in Zoho CRM. Premium Version Features. Following features are not available in Pro version only Gravity Forms Zoho CRM Plugin. Custom modules of Zoho CRM, Custom fields and particularly Phone Number fields. Add Lead or Contact to any Campaign. Set Lead Source and Status in Zoho CRM. Assign one Object to other. For example assigning a contact to a case Assign Object(Contact, Lead etc) Owner to any Object in Zoho CRM. When any user submits a form , you can track gclid, utm parameters and Geolocation. Lookup lead’s email and phone number using popular email and phone lookup services when anyone submits a contact form. 20+ premium addons Need Zoho Plugin for Woocommerce ? We have a Woocommerce connector for Zoho CRM, Books, Invoice, Inventory. Woocommerce Zoho Integration Why Gravity forms Zoho CRM add-on by CRM Perks Gravity Forms has official Zoho crm addon which is good but it lacks some features like custom modules. Our Gravity forms Zoho CRM add-on has all features and uses latest version of Zoho API. Free version of Gravity forms Zoho CRM add-on Easily integrate Gravity Forms to Zoho CRM with this free Gravity Forms Zoho CRM add-on. You can Create/Update a contact, account, case, Opportunity or Order in Zoho CRM crm when any user submits a form. Want to send Gravity Forms data to other crms We have Premium Extensions for 20+ CRMs.View All CRM Extensions