Geeky Bot – AI Sales Assistant for WooCommerce vs Storebird AI Chat for WooCommerce

Geeky Bot turns a WooCommerce store into a guided shopping experience. A shopper can ask “Show me wireless headphones under $100 that are in stock,” follow with “Which would you recommend for daily commuting?” and then ask “Does the recommended pair support noise cancellation?” Geeky Bot searches visible products, remembers context, explains suitable matches, and answers from WooCommerce data and approved policy pages. It is built as a focused sales assistant—not a generic website chatbot. See Geeky Bot in action Watch Geeky Bot turn natural shopper questions into product discovery, comparisons, grounded answers, and buying assistance inside WooCommerce. Natural WooCommerce product discovery Help shoppers discover products by: Product name, family, category, price, color, size, stock, and sale status. Use case, shopper preference, and natural long-form requests. Follow-up refinements, synonyms, spelling mistakes, and close matches. Search results remain grounded in products that are visible in the WooCommerce catalog. Product answers shoppers can trust Geeky Bot answers from available WooCommerce descriptions, attributes, variations, prices, and stock. When information is missing, the assistant says so instead of inventing details. Helpful recommendations Geeky Bot can recommend suitable products and explain why they match the shopper’s request. If no exact result exists, it can present clearly labeled close matches or suggest a sensible constraint to remove. Store policy answers Choose which published pages Geeky Bot may use for shipping, refunds, returns, exchanges, warranty, payment, privacy, and other store-policy questions. Policy answers stay isolated to approved sources. Geeky Bot does not crawl arbitrary pages. Storefront shopping assistant The responsive floating widget provides product cards, suggested questions, a configurable timed shopper invitation, clear shopper and assistant message identity, persistent browser-side history, clear-chat control, accessible focus states, reduced-motion support, and scoped styling designed to avoid theme conflicts. A practical setup experience The guided setup checks WooCommerce, builds the product index, selects policy pages, configures the widget, and verifies readiness. Guided Demo creates realistic test questions from the store’s own products, including short conversations that show a follow-up question being answered in context. Conversations, insights, and privacy Store owners can review conversations, group unanswered questions, see products opened from chat, export data to CSV, delete stored conversations, configure guest storage and retention, and use WordPress personal-data export and erasure tools. Local mode and optional AI services Core discovery and grounded routing can run locally. Zywrap and OpenAI are optional. API keys are not exposed to storefront JavaScript or displayed again after saving. Geeky Bot Commerce Pro The free plugin helps shoppers find and understand products. Geeky Bot Commerce Pro adds variation selection, cart and checkout actions, order help, product comparison, advanced recommendations, and sales-intent analytics. Learn more at geekybot.com. Privacy Depending on the settings chosen by the store owner, Geeky Bot may store conversation messages, session identifiers, response intent, product references, policy references, and product-click events in the WordPress database. The plugin provides retention settings, conversation deletion tools, and integration with the WordPress personal-data export and erasure system. Store owners are responsible for describing their configuration and data practices in their own privacy policy. Shopper questions are sent to an external AI provider only when the administrator has selected and configured that provider. External services Geeky Bot can operate in local grounded mode without sending shopper questions to an external AI provider. External requests occur only for optional services selected or used by an administrator. OpenAI When OpenAI mode is selected and an API key is saved, Geeky Bot sends the shopper’s question, a grounding instruction, relevant visible-product summaries, and relevant excerpts from approved policy pages to the OpenAI API to generate the requested answer. Service: https://api.openai.com/ Terms: https://openai.com/policies/terms-of-use/ Privacy: https://openai.com/policies/privacy-policy/ Zywrap When Zywrap mode is selected, Geeky Bot sends the shopper’s question, a grounding instruction, relevant visible-product context, and relevant approved policy-page context to the configured Zywrap HTTPS endpoint to generate the requested answer. No shopper question is sent to Zywrap when local mode is selected. Service: https://www.zywrap.com/ Terms: https://www.zywrap.com/terms Privacy: https://www.zywrap.com/privacy Geeky Bot website When an administrator chooses to view information about Commerce Pro or follow support, documentation, purchase, account, or upgrade links, the browser connects to geekybot.com. Service: https://geekybot.com/ Terms: https://geekybot.com/terms-conditions/ Privacy: https://geekybot.com/privacy-policy/

Questions cost sales before checkout—and time after it. Storebird answers both. A shopper is ready to buy, but has one last question. Is it the right size? Is it in stock? Will it arrive in time? Another customer just wants to know where their order is. If nobody answers, the first shopper may leave. The second question lands in your inbox. Storebird is the AI chatbot that knows your WooCommerce store. It turns live products, stock, variations, orders and store information into useful answers. Before the sale, it helps shoppers find the right product and move forward. After the sale, it answers order, delivery and policy questions—without making you type the same reply again. Less chasing. Less hesitation. More customers who know what to do next. Real Questions. Real Store. Real Results. On one real WooCommerce store, Storebird handled 534 customer chats and captured 72 leads. 82% of those conversations were freely typed product questions—not preset buttons. That is the job Storebird is built for: being there at the exact moment a customer needs an answer. Not Another Chatbot That Guesses Generic chatbots read a few pages and hope for the best. Storebird connects directly to WooCommerce, so it can work with the data your store already runs on: Products and variations — help shoppers compare options, sizes, colours and specifications Live prices and stock — show what is available now Product recommendations — turn natural-language questions into matching products with direct links Orders and tracking — let customers securely check order status and delivery information Coupons and policies — explain discounts, shipping, returns and the store information you add When you update a product in WooCommerce, Storebird syncs the change automatically. No scripts to maintain. No chatbot flowcharts to rebuild. No OpenAI API key required. Train Storebird on What Makes Your Store Different Your store is more than product titles and prices. The best answers often live in your shipping rules, return policy, sizing advice, buying guides and the details your team knows by heart. Storebird gives your AI its own knowledge base. You can: Import pages from your website and turn existing store content into answers Add and edit knowledge manually for FAQs, policies, product advice or anything unique to your business Teach product-specific details with notes and corrections attached to individual products Control what the AI uses by activating, updating or removing knowledge whenever you want See which knowledge gets used in customer answers Storebird automatically enriches and reprocesses the knowledge you add. Update a page, correct a product or change your WooCommerce data, and future answers can use the latest version. The more useful knowledge you give Storebird, the more useful Storebird becomes—without rebuilding scripts or chatbot flows. Your own knowledge base is included on every plan: up to 100 pages on Essential and unlimited pages on Pro and Scale. One WooCommerce Brain, Before and After the Sale Storebird does more than answer FAQs. It understands where the customer is in the buying journey. Before checkout, Storebird can answer questions such as: “Which of these products fits what I need?” “Do you have this in my size?” “What is the difference between these two?” “Can this arrive before Saturday?” After checkout, the same assistant can help with: “Where is my order?” “Has my package shipped?” “Can I return this?” “How do I use the product I bought?” Your customer gets a clear next step. You get fewer repetitive questions competing for your attention. AI When It Can. You When It Should. Some conversations need a person. Storebird can hand over the full conversation history and notify you, so the customer does not have to start again. When you are ready to bring more customer communication together, Storebird also supports AI email drafts using live WooCommerce data, two-way WhatsApp conversations, lead capture and one inbox across connected stores and channels. You stay in control of the assistant’s tone, instructions, welcome message and knowledge. Match the widget to your brand, review conversations in the dashboard and let Storebird respond in your customer’s language, with WPML support for multilingual catalogs. Your Store in Your Pocket. Free iOS and Android App. A handoff only helps if you notice it. The Storebird app for iOS and Android sends you a push notification the moment a shopper asks for a human, so you can read the whole conversation, take over from the AI and answer from wherever you are — then resolve the chat or hand it back to the assistant. The app is included with your Storebird account: same login, no extra subscription, no per-seat fee. Get it for iPhone and iPad or Android. See It Answer Before Your Customers Do Do not take our word for it. Install Storebird, connect your store and ask it the hardest product question you received this week. Private test mode keeps the widget visible only to logged-in store administrators until you decide it is ready for shoppers: Install and connect Storebird Let your WooCommerce products sync Ask real customer questions Check the answers yourself Go live when you are ready The plugin is free to install. A Storebird account and paid plan are required to make the assistant available to shoppers. The Pro plan includes a 14-day trial. Your customers already have questions. Give them a reason to keep shopping. Install Storebird and see what it knows External Services This plugin connects to the Storebird API service to provide AI-powered chat functionality. Storebird API This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes: Data sent: * Product information (names, prices, descriptions, images) – when syncing products * Chat messages from customers – when customers use the chat widget * Visitor information (page URL, session ID) – for chat context * WordPress and WooCommerce version info – during connection setup When data is sent: * On initial plugin connection (automatic or manual) * On product sync (manual trigger in admin) * When products are created/updated in WooCommerce * When customers send messages through the chat widget Service links: * Service website: https://storebird.ai * Terms of Service: https://storebird.ai/terms * Privacy Policy: https://storebird.ai/privacy