Text vs Futy.io Leadbots

Every conversation on your site is a buying signal. Text catches it and turns it into a sale. As customer engagement software, Text works whether the conversation starts with a question or a click. Losing sales to cart abandonment and hesitation? Text closes them in the chat. Need leads without adding headcount? Text generates them 24/7. Support buried in repeated questions? Text resolves them, so your team handles what actually needs a person. Text goes beyond a WordPress chatbot plugin. It closes sales while most plugins just answer questions. Install this WordPress chat plugin on your site and WooCommerce store in minutes. No developer needed. 14-day free trial, no credit card required. 30,000+ companies run on Text, including Unilever, Wembley Stadium, and MIT. “We added over $1.5M in revenue in the first eight months. All from sales that started in the chat.” — Duncan Andrews, CRM & Digital Manager, Experiences by Wembley Stadium 💬 Convert visitors into buyers Problem: A hesitating visitor looks like a lost sale. It’s actually a buying signal nobody answered. Solution: Text catches the intent, starts the conversation, and closes the sale. AI Agent lives in your chat widget — customized to your brand’s colors, position, and tone. It’s trained on your own site and knowledge base, not generic answers. It doesn’t wait to be asked. It reads hesitation, browsing behavior, and cart activity, and starts the conversation itself, with one job in mind: close, don’t just chat. Live chat — the WordPress live chat software behind this plugin — shares the same inbox as the AI, so a handoff from bot to human never loses context. Your agent picks up exactly where the AI left off. As a WordPress live chat plugin, it shows up on product pages, blog posts, your homepage, or checkout — wherever you want your customers to find it. Proactive campaigns trigger on real behavior — time on page, scroll depth, exit intent, cart value — and capture the lead before they’ve decided to leave. No pop-up roulette, no guessing who’s ready. Running WooCommerce? The AI already sees what’s actually sitting in that cart — more on that further down. 📥 One inbox to never lose the thread Problem: Support scattered across five tools means dropped context and dropped tickets. Solution: One inbox for every channel and every ticket. Help desk and ticketing handles automated tagging, SLA tracking, escalation workflows, satisfaction ratings, workload visibility, and email — all in one inbox. Chat transfer, escalation rules, and internal notes keep complex issues moving instead of stalling between tools. Agencies and resellers can deploy it white-labeled, under their own brand. Omnichannel customer service shouldn’t mean five different apps duct-taped together. Text’s omnichannel inbox brings live chat, email, SMS, Messenger, and WhatsApp into one place — full history per contact, no blind spots. One inbox, built for it. 🌙 Keep selling after hours Problem: A customer messaging at 11pm gets nothing until 9am — and buys elsewhere. Solution: An AI agent that never clocks out, in their language, in your tone. As AI-powered WordPress customer support, it works around the clock and responds in 46 languages with automatic translation built in — not a separate bot per market, one agent for Berlin, São Paulo, and Tokyo alike. Multilingual support isn’t a paid add-on — it’s how the product works. Under the hood, it uses NLP and vector-based understanding, so it’s reading what a visitor means, not just matching keywords. ⚙️ Script your own workflow Problem: Automation tools hand you fixed scenarios. They stall the moment you need to step outside them. Solution: Build the exact scenario you need, and have it running in minutes, not sprints. Custom Skills let you build new AI behavior: qualify a lead, capture contact details, offer a discount, route a VIP, schedule an appointment. No code, no decision trees. You can build a new skill in thirty seconds with a single sentence. Because skills work with intent detection, the AI doesn’t wait around for the right question — it starts the conversation on its own. 🧹 Turn busywork into headroom Problem: Agents spend hours on work that doesn’t need a human brain. Solution: Take that off their plate, so they can focus on what actually needs a person. Copilot suggests replies, summarizes chats, and surfaces the right knowledge-base article before your agent has to search for it. Help Desk and ticketing — full help desk software, not a bolted-on add-on — route and escalate automatically. Real-time visitor tracking shows who’s on your site, what they’re browsing, and where they came from, so every conversation starts with context instead of a blank slate. 🛒 Running WooCommerce? Here’s what sharpens Everything above gets more precise once Text becomes a next-generation ecommerce chatbot — one that can see your store, not just your site. Driving sales. A live cart preview shows exactly what’s in a visitor’s basket, updated in real time — the buying signal from the first section, now with the actual products attached. In-chat alerts flag every item added or removed, so hesitation gets caught before it becomes an abandoned cart. Customer profiles surface total spent and total orders at a glance, so an agent knows instantly whether they’re talking to a first-time buyer or a regular. That’s what turns WooCommerce live chat into more than a Q&A tool — it’s watching every cart as it happens. Post-sale support. Recent orders and full order history sit right inside the chat — items, tracking status, everything an agent needs without switching tabs. Place an order during or right after a conversation, and it’s linked automatically. This live chat for WooCommerce is built to also handle tracking and returns, not just presale questions. Sales reporting. See which chats lead to orders. Stay on top of your sales numbers. Analyze the most effective conversations, and spot what worked — the dollar view from the section above, broken down by product and by cart. Works with the most popular WooCommerce themes, including Storefront, Botiga, and Woostify. 🔗 Integration with your existing stack Text connects to WooCommerce, Shopify, HubSpot, Slack, Mailchimp, Zapier, and more, with webhook support for virtually anything else — turning scattered customer support software into one connected stack, with tagging, routing, follow-ups, and escalations running without manual work. The AI also learns from your existing WordPress content — pages, posts, product descriptions, help articles — and updates as your site does. No retraining required. 🔒 Security and compliance SOC 2 GDPR and CCPA PCI DSS Role-based access with admin and member permissions Multi-brand support with brand-level data separation Dedicated private server option for enterprise clients Controls to disable persistent chat history and manage data retention More in Text’s Trust Center. 💳 Pricing Plans start at $19/month — Essential, Growth, and Enterprise, with AI resolutions included at every level (10, 200, or a custom number a month). Every plan includes the AI chatbot, live chat, help desk, and ticketing. 14-day free trial, no credit card required. 🚀 Install in minutes This is how to add live chat to WordPress — and get the AI Agent running alongside it — in under five steps, no developer required. Log into your WordPress dashboard. Go to Plugins → Add New. Search for “Text.” Install the plugin and activate it. Connect your Text account, or create one directly from WordPress. The AI starts learning from your site immediately. No API key setup. No PHP tweaks. No developer. You go from install to handling conversations in the same session. External services This plugin relies on Text (text.com), a third-party customer service and AI chatbot platform, to provide its core functionality. Account connection When you click “Connect to Text”, the plugin redirects your browser to Text’s account management API at https://api.text.com. The following data is sent as part of this request: WordPress admin email address WordPress site URL and admin URL PHP version, WordPress version, and plugin version WooCommerce version (if WooCommerce is active) This data is used by Text to pre-fill your account setup and associate the plugin installation with your Text account. Chat widget Once connected, the plugin loads a JavaScript chat widget on your site’s frontend pages. This widget is served from Text’s CDN and enables real-time customer conversations. Visitor interaction data (such as chat messages and browsing context) is processed by Text’s servers as part of normal widget operation. This service is provided by Text, Inc: – Terms of service – Privacy policy

Get more customers from your website by easily converting your visitors into Leads, including via WhatsApp, E-mail and Telephone. Futy’s Leadbots give your visitors a pleasant customer experience. Visitors can easily ask a question, schedule an appointment or request a quote. All Futy bots and widgets are installed on any website within 5 minutes. On average, the number of contact requests via your website increases by 300%. Register for free | View website | Documentation | Pricing WhatsApp chat widget With the WhatsApp chat widget, your visitors can easily send messages via WhatsApp from your website. It is easy to connect with the free WhatsApp Business app. For the visitor it is a pleasant customer experience, being able to ask a question easily via WhatsApp. As a company, it is a great way to receive more contact requests via the website. The advantage of WhatsApp is that you do not have to react as quickly as with a Live chat. This makes it easier to combine with daily activities. Link a landline number to WhatsApp. Leadbot The Futy Leadbot helps visitors interactively make the right call to action on your website. Mainly based on answer buttons. You could also call it a digital account manager. He helps with requesting a quote, making an appointment or referring to the correct page or information. The low-threshold contact also offers possibilities to speak to an employee, e.g. via WhatsApp, E-mail or Telephone. What do you prefer that a visitor does on your website? Let a Leadbot help! Contact options in the Leadbot These are popular contact options for the Leadbot on your website: Contact via WhatsApp, E-mail and Telephone Leave a callback request Contact forms Plan an appointment Request quote Link to conversion pages Schedule a video call Dynamic forms FAQ’s Why do you need a WhatsApp chat widget on your website? With a Free WhatsApp chat widget on your website, visitors can easily send you a message via WhatsApp. This is a very accessible way to get more value from your website. It is a great customer experience for the visitors. Because they can easily ask a question via WhatsApp. As a company, it is a great way to receive more contact requests via the website. Benefits Accessible way of contact You don’t need to react in such a hurry as with a Live Chat Free WhatsApp Business with a (landline) telephone number Welcome your visitors personally to your website 24/7 More leads through the website Plug & play Design your own WhatsApp chat widget With the perfect design, you welcome visitors to your website professionally 24/7. The Leadbot and widget can be fully customized with your own colors, logo and other details. Use different variants on your website Use a different Leadbot variant for each scenario on the website. E.g. per page, per device, per campaign, outside opening hours, etc. Variants with different buttons and contact persons. This is easy to set in the dashboard. Features Set your own photo and colors See which page your visitor is on Set triggers Set variants per page, device and time Automatic greeting: good morning / good afternoon Design emails in your own corporate identity Pricing We have a forever free account that you can use unlimited. We also have a paid plan starting from 12,50 euros per month. View our pricing page for all plans and features. Integrations Integrate with Calendly Integrate with Google Analytics Integrate with Google Tag Manager Integrate with WhatsApp Business Integrate with your Inbox Integrate with your CRM How does it work? There is a forever free version that you can make unlimited use of. You can try all paid plans for free for 14 days. No payment details are required and we give support for the installation. We guarantee more Leads through your website. The unique design of the Futy WhatsApp chat widget The Futy WhatsApp chat widget is the most used WhatsApp chat on websites in the Netherlands. We are often praised for its professional and modern design. For many companies this is an important reason to place our WhatsApp chat on their website. In addition to allowing visitors to chat via WhatsApp, we have also built in an email functionality in the chat widget. This makes our free WhatsApp chat widget unique. For example, our WhatsApp widget can also be used by website visitors who do not (want to) use WhatsApp. Make the WhatsApp chat on your website as personal as possible In addition to the e-mail functionality, the Futy WhatsApp chat widget has a number of unique features. For example, the greeting in the WhatsApp chat on your website automatically changes from good morning to good afternoon and good evening. How great is that !? You can also upload your own photo or logo and set the name of the company or contact person. This makes customer contact even more personal via the free WhatsApp chat widget WordPresst on your website. In addition, it is also possible to set a trigger. This allows you to open the WhatsApp chat window automatically after x number of seconds. Connect the WhatsApp chat widget with Google Analytics What is the true value of a WhatsApp chat on your website? We would like to make this completely transparent for you! That is why we have developed an automatic Google Analytics integration. This allows you to keep track of exactly how many visitors contact us via the WhatsApp chat on your website. Just like how often the chat widget is opened, and on which pages. Chat via the free WhatsApp Business app The free WhatsApp chat widget on your website is easy to connect with the free WhatsApp Business app. This makes it possible to activate WhatsApp with a landline phone number. You can also send auto replies or set an out-of-office message. You can even save frequently used answers under a shortcut as a WhatsApp answer template. It is also possible to activate a virtual phone number for WhatsApp. WhatsApp chatbot The WhatsApp chatbot helps visitors interactively make the right call to action on your website. Mainly based on answer buttons. This allows WhatsApp forms to be formatted and transferred to WhatsApp. In addition, a WhatsApp chatbot can also help visitors with requesting a quote, making an appointment or referring to the correct page or information. It also offers low-threshold contact options to speak to an employee, e.g. via WhatsApp, E-mail or Telephone. What do you prefer that a visitor does on your website? Let a WhatsApp chat bot help! What is the advantage of a WhatsApp chat bot on your website? The power of a WhatsApp chat bot on your website is that it is continuously displayed on your website. This means that a CTA button (Call-to-Action) is always shown to the visitor. By always leaving the button on screen, you increase the chance that he will press the button. This makes it easy to increase sales via your website! A WhatsApp chat bot is also available 24/7. He also speaks to your visitors outside opening hours. With a WhatsApp chat bot you can speak to several visitors at the same time. Ultimately, you can always have WhatsApp contact taken over by an employee. Get page information about where the visitor is, via WhatsApp When the WhatsApp chat bot or widget is taken over by an employee, page information can be sent within the WhatsApp message. So you can immediately see from which page the WhatsApp message is sent, and therefore about which product or service the question is about. This is an advanced functionality that only Futy’s WhatsApp chat widget offers! Find out how to activate WhatsApp Business on Desktop. Dashboard Watch a short introduction video to see the user-friendly dashboard from Futy: Privacy Policy and Terms and Conditions We respect your privacy and only process your personal data for the purpose for which you have provided them. To read more on this subject please check out our Privacy Policy. Our global Terms and Conditions apply on this plugin.