Free Customer Service Tools by OpenWidget vs WPForms – AI Form Builder for WordPress – Contact Forms, Payment Forms, Survey Form, Quiz & More

WordPress Free Customer Service Tools by OpenWidget OpenWidget for WordPress is a free plugin allowing you to boost your customer engagement and build consistent customer journeys with the use of essential tools available for you out of the box: Google Reviews Widget – enhance your business’s credibility and customer appeal by displaying Google Reviews right on your website ChatGPT for your website – build a powerful OpenAI Assistant that can act as a Customer Support representative, link it with OpenWidget and add it to your website to provide 24/7 automated Customer Support. No coding skills required AI-based Product Recommendations Widget – personalize the shopping experience for your customers with AI-based product recommendations Bug Report Widget – smash bugs and create a flawless user experience together with your customers Contact Form Widget – streamline online communication and maintain meaningful relations with your customers Frequently Asked Questions Widget – let your customers find answers to the most common questions before they even ask them Instagram Feed Widget – showcase your brand’s personality and increase social media engagement Visitor Counter Widget – build social proof by showing your potential customers how many people are already browsing your site and increase conversions on your website Feedback Form Widget – gather invaluable feedback from your customers and use it to improve the overall quality of your products and services Product Cards Widget – generate more open rates on your products and close more sales by promoting your special offers and hot drops in a beautiful way All of the above features are available for free, and with the AI-enhanced product onboarding and configuration, you can save both the time and effort that you would normally spend on configuring ecommerce software. The time that you can then use to focus on improving your customer service and closing more sales. AI features for your WordPress website At OpenWidget, we bring you a variety of AI features available out of the box – you don’t need to host anything at your side or take care of maintaining AI models. Add OpenWidget to your website and start using: ChatGPT for WordPress Our free Chat Interface for OpenAI Assistants allows you to create your very own OpenAI Assistant and link it with a free chat box that you can add to your WordPress – no coding skills required. With its help, you can provide your customers with 24/7 automated Customer Support by offering a true ChatGPT experience on your website. What’s more, you can train your assistant with various materials that you already have, like your FAQ or other articles about your products or services. We also have a dedicated YouTube video that will tell you not only how to add ChatGPT to your website, but also how to create your own OpenAI Assistant as well! Also, feel free to check out our dedicated How to create your OpenAI Assistant and install it on any website blog post. AI-based Product Recommendations Widget Our Product Recommendations Widget operates on a simple yet powerful principle. As customers browse through your website, our advanced algorithm, combined with a model powered by OpenAI, analyzes their browsing patterns and cross-references them with your online goods. This process enables us to identify products that align perfectly with your customers’ interests and needs. Once they are ready, recommendations are presented to your customers in the captivating form of a card, displaying the products right at their fingertips. AI-enhanced OpenWidget configuration When setting up your OpenWidget account, you can use our AI-enhanced product configuration features to customize the following features: Welcome message in our Contact Card Products description in our Product Cards FAQ module Welcome Messages feature leverages the advanced language capabilities of OpenAI to create a personalized and engaging greeting for your customers. All you need to do is to provide a few keywords describing what the welcome message should be about. With just a click of a button, our app will dynamically generate a unique message tailored to your specific context, whether it is the time of day, your store’s location, or information when you are available to answer your customers’ questions. The same goes for our Product Descriptions feature that you can now enhance with the power of OpenAI. Instead of typing the whole text by hand, you can now give us a few phrases describing your product best, and we will do the rest for you. Or you can copy the description you have on hand and check if we can come up with something better. But that’s not all! With our AI-enhanced FAQ, we are removing the struggle of typing the answers to the most frequent questions by hand. All you need to do is to provide us with common customer questions, a few keywords related to those, and we will generate the complete answers for you. Automated onboarding At OpenWidget, we believe the product should tailor itself to you and your brand, and it should do it automatically. To achieve that, we offer you an automated onboarding that will: grab your website’s screenshot so that you can, in real-time, check how the widget will look on your page; suggest a language and a tailored theme for your widget so that it matches your brand. And all of that with just a click of a button. Ready-made integrations with other text| products LiveChat integration LiveChat is the best live chat software that you can use to build your Customer Support and connect with your customers. It is not only a real-time chatting tool for customers on your website, but also a place where you can create a communication hub capable of gathering messages from multiple channels. Channels like Apple Messages for Business, Messenger from Meta, WhatsApp Business, Email, SMS. What’s more, with our other AI-based product ChatBot available out of the box, you will make sure that your Customer Service will not only be available 24/7, but it’ll also automatically learn about your business from the content of your website and answer any questions your customers may have. And now you can integrate it seamlessly with OpenWidget. Try it out for free, with a 14-day trial period! HelpDesk integration OpenWidget’s Contact, Feedback, and Bug Report Forms are a great and free way to engage with your customers. You can use them to not only build meaningful relations with your visitors but also listen to their feedback and improve your products and services. With our official HelpDesk integration, we want to help you manage all of the messages left by your customers via OpenWidget. With a truly helpful ticketing system that, among other options, allows you to create workflows that automatically reply to your customers’ inquiries, you will rest assured that no message is left unanswered. See for yourself: as well as LiveChat, HelpDesk also offers a 14-day free trial period! Notes Requirements The WordPress OpenWidget Plugin is available to you for free without any additional requirements except for the technical requirements listed at the beginning of this page. Localization OpenWidget for WordPress is currently available in English. You can translate the plugin into any language at translate.wordpress.org. Documentation and Support For documentation and tutorials, visit our official Help Center. Check out our official website for more information about free customer service features. About us Building relationships with your customers is tough. With so many touchpoints handled by so many tools, anything that can go wrong will go wrong, right? OpenWidget was made to fix that. Driven by growth and powered by simplicity, it lets you get in touch with potential customers without getting lost in overcomplicated solutions. We are a part of text| A company focused on helping brands provide better customer service at scale by analyzing, enriching, and automating text communication. You can learn more at Text.com. In addition to OpenWidget, Text.com ecosystem of products includes: LiveChat – a communication tool that allows you to chat live with your customers. HelpDesk – an online ticketing system suitable both for small businesses and enterprise clients. ChatBot – a bot framework for AI chat bots. Open Messaging Platform – create and monetize apps or build extensions for your own team. KnowledgeBase – a public Help Center widget

WordPress Contact Form Builder Plugin WPForms is an AI drag & drop WordPress form builder that’s EASY and POWERFUL. Create contact forms, feedback forms, subscription forms, payment forms (including Stripe, Square & PayPal), and other types of forms for your site in minutes with just a few clicks! At WPForms, user experience is our #1 priority. Our pre-built form templates and workflows make WPForms the most beginner-friendly contact form plugin on the market. You don’t have to hire a developer. Create a form in less than 5 minutes with our drag & drop form builder, using a template or just asking AI to get a head start. WPForms Pro This plugin is the Lite version of WPForms Pro, which comes with email subscription forms, multi-page contact forms, file uploads, conditional logic, and extra payment integrations. Click here to purchase the best premium WordPress contact form plugin now! AI-Powered Drag & Drop Contact Form Builder Create custom contact forms in minutes with our easy-to-use drag and drop online form builder or just ask AI to build it for you. But don’t just take our word for it. See what WordPress experts are saying: WPForms is by far the easiest form plugin to use. My clients love WPForms and it’s one of the few plugins they can use without any training. As a developer I appreciate how fast, modern, clean and extensible it is. Bill Erickson – Expert WordPress Consultant Pre-built Form Templates WPForms comes with 2100+ pre-built form templates. Whether you’re looking to create a simple contact form, marketing form, request a quote form, donation form, payment order form, registration form, survey form, quiz form, Stripe payment form, or a subscription form, we have a form template already prepared and ready to use. Mobile Ready, SEO Friendly, and Optimized for Speed WPForms contact forms are 100% responsive and mobile-friendly. We optimized every query on the frontend and the backend to ensure that it’s one of the fastest WordPress contact form plugins. You can embed your contact form on any page with an optimized title and description, so WPForms is one of the most SEO friendly contact form plugins too. Fields & Features You Need to Succeed With star ratings, file uploads, repeater fields, survey fields, and multi-page contact forms, you can easily build the right custom form for your site’s needs. Plus, integrate your contact forms with an email marketing service in just a few steps and collect payments with Stripe, PayPal, and Square for bookings and orders without the need for a dedicated eCommerce plugin. See what one business owner has to say about their WPForms contact form: As a business owner, time is my most valuable asset. WPForms allows me to create smart contact forms with just a few clicks. With their pre-built form templates and the drag & drop builder, I can create a new form that works in less than 2 minutes without writing a single line of code. Well worth the investment. David Henzel – Co-founder of MaxCDN Surveys & Polls Create custom survey forms like Survey Monkey. Our WordPress survey plugin addon comes with smart survey fields including Likert scale, star ratings, and NPS. Embed your surveys and polls anywhere in WordPress. Use our survey reporting tools to customize graphs, export them for presentations, and display aggregate results. You can also share poll results instantly when collecting votes. Default WordPress Forms Aside from building simple contact forms, WPForms also helps you create better default WordPress forms, like custom WordPress login forms and custom WordPress user registration forms. Create a password-protected contact form or even a members-only contact form. Bloggers and publishers can use our WordPress post submission forms to accept guest posts, testimonials, and more. Payment Forms, Donation Forms, Booking Forms, and More While WPForms started out as a contact form plugin, it has evolved into a powerful custom forms solution for any type of payment or booking form. WPForms integrates with PayPal, Stripe, Square Payments, Authorize.Net, and Mercado Pago so you can easily accept credit card payments or take payments via PayPal. Bonus: you can also take signatures. We’re proud to be a Stripe Verified Partner. This partnership allows us to build the best Stripe integration with early access to features. You can use our Stripe integration to accept both one-time payments as well as recurring payments while syncing all form data to your Stripe account. Custom Calculator Forms Using the WPForms Calculations addon, you can build custom formulas and display results on the frontend. Create simple arithmetic calculations or build complex conditional calculations with rounded values, averages, time ranges, and more! It’s the best calculator plugin for WordPress. Forms Optimized for Conversions With our Form Pages addon, you can create distraction-free custom form landing pages to increase conversions. To improve form completion rates, we created Conversational Forms which helps you make your feedback forms feel more human by adding an interactive layout. (See Conversational Forms Demo). Easy to Customize and Extend You can easily customize your contact forms with our section dividers, HTML blocks, and CSS. Embedding forms in Elementor and Divi has never been easier thanks to our native integrations. We also know that our developer friends may want more control, so we added tons of hooks and filters. Full WPForms Feature List Online form builder – powerful drag & drop contact form builder. Create WordPress contact forms, payment forms, and other online forms without writing any code. 100% mobile responsive. GDPR friendly. Payment Forms – Take payments, donations, down payments, recurring payments, service payments with our Stripe (FREE) integration. Form templates pre-built and ready to import. Form styling for fields, labels, and buttons. Spam protection built in, plus integrations with hCaptcha, Google reCAPTCHA, and Cloudflare Turnstile. AI Forms to automatically create and refine forms through natural conversation. Instant form notifications via email. Custom form confirmations with success messages or thank you pages. Smart phone field that adapts to your visitor’s location. AI Choices to automatically populate Multiple Choice, Checkboxes, and Dropdown field options. Coupons for free shipping and sale discounts. Calculator forms for payment, shipping, billing, and more. File upload fields for user submissions. Multi-page forms with progress bars. Smart conditional logic to show or hide fields. Repeater field that enables the person filling out the form to easily add another field or group of fields to fill out. Perfect for group registration forms, custom order forms, and more. Signatures for agreements or payment forms. User registration forms and custom login forms. Post submission forms to collect user-generated content. Geolocation to collect location data along with submissions. Surveys and Polls with interactive reports. Quizzes with graded tests, personality quizzes, and scored assessments, plus AI-generated questions. Form abandonment detection to collect partial form submissions. Form locker to control access using passwords, dates, and more. Offline forms to collect submissions without an internet connection. Form landing pages to boost conversions. Conversational forms to boost overall completion rates. Lead forms to get more submissions with multi-step layouts. Webhooks to send data without third party connectors. User Journey reports so you know which content is driving form conversions. Save and Resume to let visitors save and come back later. Entry Automation to export and delete form entries on a daily, weekly, or monthly basis. Integrations Google Sheets Zapier PayPal Commerce Stripe – We’re a Stripe Verified Partner for Payments. Square Authorize.Net Mercado Pago Mailchimp AWeber Campaign Monitor GetResponse Constant Contact Airtable Notion Drip ActiveCampaign HubSpot Brevo MailerLite MailPoet ConvertKit Klaviyo SendGrid Salesforce Slack Dropbox Google Calendar Google Drive Twilio Pipedrive Make Zoho CRM You can see why WPForms is the best WordPress contact form plugin on the market! Want to unlock these features? Upgrade to our Pro version. Credits This plugin is created by Syed Balkhi. Branding Guidelines WPForms® is a registered trademark of WPForms LLC. When writing about the contact form plugin by WPForms, please make sure to uppercase the initial 3 letters. WPForms (correct) WP Forms (incorrect) wpforms (incorrect) wpform (incorrect) Notes WPForms is absolutely, positively the most beginner-friendly WordPress contact form plugin on the market. It is both easy and powerful. We took the pain out of creating online forms and made it easy. Check out all WPForms features. Also, I’m the founder of WPBeginner, the largest WordPress resource site for beginners. It was a huge priority for me to make a WordPress contact form plugin that beginners can use without any training. I feel that we have done that here. I hope you enjoy using WPForms. Thank you, Syed Balkhi