Free Customer Service Tools by OpenWidget vs Uncanny Automator – Easy Automation, Integration, Webhooks & Workflow Builder Plugin

WordPress Free Customer Service Tools by OpenWidget OpenWidget for WordPress is a free plugin allowing you to boost your customer engagement and build consistent customer journeys with the use of essential tools available for you out of the box: Google Reviews Widget – enhance your business’s credibility and customer appeal by displaying Google Reviews right on your website ChatGPT for your website – build a powerful OpenAI Assistant that can act as a Customer Support representative, link it with OpenWidget and add it to your website to provide 24/7 automated Customer Support. No coding skills required AI-based Product Recommendations Widget – personalize the shopping experience for your customers with AI-based product recommendations Bug Report Widget – smash bugs and create a flawless user experience together with your customers Contact Form Widget – streamline online communication and maintain meaningful relations with your customers Frequently Asked Questions Widget – let your customers find answers to the most common questions before they even ask them Instagram Feed Widget – showcase your brand’s personality and increase social media engagement Visitor Counter Widget – build social proof by showing your potential customers how many people are already browsing your site and increase conversions on your website Feedback Form Widget – gather invaluable feedback from your customers and use it to improve the overall quality of your products and services Product Cards Widget – generate more open rates on your products and close more sales by promoting your special offers and hot drops in a beautiful way All of the above features are available for free, and with the AI-enhanced product onboarding and configuration, you can save both the time and effort that you would normally spend on configuring ecommerce software. The time that you can then use to focus on improving your customer service and closing more sales. AI features for your WordPress website At OpenWidget, we bring you a variety of AI features available out of the box – you don’t need to host anything at your side or take care of maintaining AI models. Add OpenWidget to your website and start using: ChatGPT for WordPress Our free Chat Interface for OpenAI Assistants allows you to create your very own OpenAI Assistant and link it with a free chat box that you can add to your WordPress – no coding skills required. With its help, you can provide your customers with 24/7 automated Customer Support by offering a true ChatGPT experience on your website. What’s more, you can train your assistant with various materials that you already have, like your FAQ or other articles about your products or services. We also have a dedicated YouTube video that will tell you not only how to add ChatGPT to your website, but also how to create your own OpenAI Assistant as well! Also, feel free to check out our dedicated How to create your OpenAI Assistant and install it on any website blog post. AI-based Product Recommendations Widget Our Product Recommendations Widget operates on a simple yet powerful principle. As customers browse through your website, our advanced algorithm, combined with a model powered by OpenAI, analyzes their browsing patterns and cross-references them with your online goods. This process enables us to identify products that align perfectly with your customers’ interests and needs. Once they are ready, recommendations are presented to your customers in the captivating form of a card, displaying the products right at their fingertips. AI-enhanced OpenWidget configuration When setting up your OpenWidget account, you can use our AI-enhanced product configuration features to customize the following features: Welcome message in our Contact Card Products description in our Product Cards FAQ module Welcome Messages feature leverages the advanced language capabilities of OpenAI to create a personalized and engaging greeting for your customers. All you need to do is to provide a few keywords describing what the welcome message should be about. With just a click of a button, our app will dynamically generate a unique message tailored to your specific context, whether it is the time of day, your store’s location, or information when you are available to answer your customers’ questions. The same goes for our Product Descriptions feature that you can now enhance with the power of OpenAI. Instead of typing the whole text by hand, you can now give us a few phrases describing your product best, and we will do the rest for you. Or you can copy the description you have on hand and check if we can come up with something better. But that’s not all! With our AI-enhanced FAQ, we are removing the struggle of typing the answers to the most frequent questions by hand. All you need to do is to provide us with common customer questions, a few keywords related to those, and we will generate the complete answers for you. Automated onboarding At OpenWidget, we believe the product should tailor itself to you and your brand, and it should do it automatically. To achieve that, we offer you an automated onboarding that will: grab your website’s screenshot so that you can, in real-time, check how the widget will look on your page; suggest a language and a tailored theme for your widget so that it matches your brand. And all of that with just a click of a button. Ready-made integrations with other text| products LiveChat integration LiveChat is the best live chat software that you can use to build your Customer Support and connect with your customers. It is not only a real-time chatting tool for customers on your website, but also a place where you can create a communication hub capable of gathering messages from multiple channels. Channels like Apple Messages for Business, Messenger from Meta, WhatsApp Business, Email, SMS. What’s more, with our other AI-based product ChatBot available out of the box, you will make sure that your Customer Service will not only be available 24/7, but it’ll also automatically learn about your business from the content of your website and answer any questions your customers may have. And now you can integrate it seamlessly with OpenWidget. Try it out for free, with a 14-day trial period! HelpDesk integration OpenWidget’s Contact, Feedback, and Bug Report Forms are a great and free way to engage with your customers. You can use them to not only build meaningful relations with your visitors but also listen to their feedback and improve your products and services. With our official HelpDesk integration, we want to help you manage all of the messages left by your customers via OpenWidget. With a truly helpful ticketing system that, among other options, allows you to create workflows that automatically reply to your customers’ inquiries, you will rest assured that no message is left unanswered. See for yourself: as well as LiveChat, HelpDesk also offers a 14-day free trial period! Notes Requirements The WordPress OpenWidget Plugin is available to you for free without any additional requirements except for the technical requirements listed at the beginning of this page. Localization OpenWidget for WordPress is currently available in English. You can translate the plugin into any language at translate.wordpress.org. Documentation and Support For documentation and tutorials, visit our official Help Center. Check out our official website for more information about free customer service features. About us Building relationships with your customers is tough. With so many touchpoints handled by so many tools, anything that can go wrong will go wrong, right? OpenWidget was made to fix that. Driven by growth and powered by simplicity, it lets you get in touch with potential customers without getting lost in overcomplicated solutions. We are a part of text| A company focused on helping brands provide better customer service at scale by analyzing, enriching, and automating text communication. You can learn more at Text.com. In addition to OpenWidget, Text.com ecosystem of products includes: LiveChat – a communication tool that allows you to chat live with your customers. HelpDesk – an online ticketing system suitable both for small businesses and enterprise clients. ChatBot – a bot framework for AI chat bots. Open Messaging Platform – create and monetize apps or build extensions for your own team. KnowledgeBase – a public Help Center widget

Uncanny Automator is the easiest and most powerful way to automate your WordPress site with no code. Build automations in minutes that connect your WordPress plugins, sites and apps together using billions of recipe combinations. Here’s how Uncanny Automator works: When something happens, Automator can make other things happen. When a user buys a product, add them to a membership level, enroll them in a course and pass their information to Google Sheets. It’s that simple! Here’s a video outlining how it all works. If you’ve used Zapier, setting things up will be intuitive. And if not, that’s okay too! E-commerce Automation Improve customer engagement by having your purchases trigger marketing automation campaigns, award store credit, promote 5-star reviews, schedule time-limited bonus offers and offer profile-driven discounts. Or for advanced reporting and customer service, create WooCommerce automations that send purchase details to Google Sheets, Slack and ActiveCampaign with our native integrations. It all happens automatically! Google Sheets Automation Build powerful reports and dashboards based on almost any WordPress activity or data with 1-click Google Sheets integration. Track purchases, course completions, blog post updates, forum posts and more. Not only can you create new rows for reports with Uncanny Automator, but you can update existing records, making it perfect for dashboard reporting. Webhook Automation Looking for the most powerful and comprehensive webhook support to connect your WordPress site to other apps? Uncanny Automator has support for security headers, any request method and any data format (including nesting support, JSON, XML, arrays and more). Use our 1-click sample generation and debug records to simplify connecting to other sites and systems, and send unlimited outgoing webhooks with the free version. LearnDash and E-Learning Automation Personalize student experiences and deliver better learning outcomes with no-code automations. Notify an instructor when users fail a quiz and enroll them in a remedial course–automatically. Add users to groups based on performance to allow easy collaboration. Automate student outreach when users fall behind in their coursework and offer easy learning interventions. Social Media Automation Spend less time sharing your posts and announcements on social media with automatic posting. Automatically post anything you want to Facebook Pages, Facebook Groups, X/Twitter, LinkedIn and Instagram, including with images and links. Sign up for a free account to get 250 credits for social posting; Pro plugin users get unlimited posting. OpenAI Automation Connect your new posts and site activity to OpenAI, with full support for ChatGPT and Dall-E models. Use Automator and the OpenAI to generate article summaries, social media posts, SEO descriptions, translations, email campaigns, featured images and more. Marketing Automation Integrate your favourite CRM with your WordPress plugins for full marketing automation. Add or remove tags based on course activity, purchases and more, and keep your email lists updated automatically. Or, with Automator Pro and Loops, send emails out in bulk and use Automator as your own CRM. Free doesn’t mean limited The free version of Automator is incredibly powerful and comes with built-in automation and integration support for all of these popular apps and WordPress plugins: Supported apps ActiveCampaign Anthropic Asana AWeber Bitly Bluesky Brevo Campaign Monitor ClickUp Cohere Constant Contact DeepSeek (Deprecated) Discord Drip Facebook Groups Facebook Lead Ads Facebook Pages GetResponse GitHub Google Calendar Google Contacts Google Gemini Google Sheets Google Sheets Web App (Pro) GoTo Training GoTo Webinar Help Scout HubSpot Instagram Keap Kit LinkedIn Pages Mailchimp MailerLite (Pro) Mautic Mistral AI Microsoft Teams Notion Ontraport OpenAI and GPT Perplexity QuickBooks Online (Elite) Salesforce (Elite) Sendy Slack Stripe Telegram Threads Trello Twilio X/Twitter WhatsApp xAI Zoho Campaigns Zoom Meetings Zoom Webinars WordPress Plugins Integrations Advanced Ads Advanced Coupons Advanced Custom Fields (Pro) AffiliateWP Airtable All in One SEO Amelia ARMember Automator Core FunnelKit Automations BadgeOS bbPress Bricks Builder BuddyBoss BuddyPress Caldera Forms CSV (Pro) Custom User Fields (Plus Addon) Charitable Cloudflare Code Snippets Contact Form 7 Custom Action (Pro) Date and Time (Pro) Database Query (Pro) Divi Dynamic Content (Elite Addon) Duplicator Easy Affiliate Easy Digital Downloads Easy Digital Downloads-Recurring Payments Easy Digital Downloads-Software Licensing Easy WP SMTP Elementor Pro Emails Events Manager Everest Forms Fluent Forms Fluent Support FluentBooking FluentCommunity FluentCRM Formidable Forms Formatter (Pro) Forminator GamiPress Generator (Pro) GiveWP Gravity Forms GravityKit (Pro) Groundhogg H5P (Pro) HappyForms Heroic Knowledge Base IFTTT Integrately Integromat JetEngine (Pro) JetFormBuilder Jetpack CRM JSON (Pro) Kadence KonnectzIT LearnDash LearnDash Achievements LearnPress LifterLMS LiteSpeed Cache Loop (Pro) Logging Magic Button (Pro) MailPoet Mailster Make MasterStudy LMS Memberium For Keap MemberMouse MemberPress MemberPress Courses Meta Box (Pro) Modern Events Calendar myCred Newsletter (Pro) Ninja Forms OptinMonster (Pro) Pabbly Connect Paid Memberships Pro PeepSo Plugin Actions (Pro) Popup Maker Presto Player Pretty Links QR Code (Pro) RafflePress Rank Math SEO Restrict Content Pro RSS feed (Pro) Restrict Content (Plus Addon) Run Code (Pro) Run Now (Pro) SaveTo Wishlist Schedule (Pro) SliceWP SeedProd Speed Optimizer Security Optimizer Studiocart Sugar Calendar SureCart SureForms SureMembers The Events Calendar Thrive Apprentice Thrive Architect Thrive Leads Thrive Ovation Thrive Quiz Builder Thrive Theme Builder Thrive Ultimatum ThriveCart (Pro) Tin Canny Reporting Typeform (Pro) Tutor LMS Ultimate Member User Lists (Plus Addon) Uncanny Codes Uncanny Continuing Education Credits Uncanny Groups Uncanny Toolkit Upsell Plugin URL UserFeedback W3 Total Cache Webhooks Wholesale Suite Wishlist Member WooCommerce WooCommerce Bookings WooCommerce Memberships WooCommerce ShipStation WooCommerce Subscriptions WordPress WordPress Multisite (Pro) WordPress Download Manager WP Admin (Pro) WP All Import WP Bitly (Pro) (Deprecated) WP Courseware WP Event Manager WP Fusion WP Fusion Lite WP Job Manager WP LMS WP Mail SMTP Pro WP Rocket WP Simple Pay WP Super Cache WP User Manager WP Webhooks WP-Polls WPCode WPForms WS Form LITE wpDiscuz wpForo XML (Pro) Yoast SEO Zapier Over 350 automation triggers and actions are available for the plugins and apps listed above in the free version. There’s straightforward documentation in our Knowledge Base, including some quick and straightforward instructional videos. Developers, there’s robust documentation and code samples for you too! Beyond the plugin and app integrations, this free version of Uncanny Automator also supports common WP triggers and actions in automations: A user views a page A user submits a comment A user logs in A user publishes a post Send an email Create a post Add a WP role All WP plugin triggers and actions included in Uncanny Automator come with a forever free license, which allows unlimited usage on your WordPress site. By creating a free, optional Automator account, you can unlock 250 credits to try out app integrations. You can use credits on your site to: Post new content to Facebook Groups, Facebook Pages, X/Twitter and Instagram Pass records to Google Sheets (to generate charts or reports or manipulate data outside of WordPress) Notify staff of key events in Slack Register customers in Zoom events on product purchase Send Mailchimp campaigns when new blog posts are published Generate, proofread or translate text with OpenAI and GPT and more Take automation to the next level Uncanny Automator Pro, our premium plugin, adds even more features and integrations, including the ability to create users and posts, delay and schedule actions, connect multiple sites together, add conditions to actions, and unlock unlimited use of app integrations like Google Sheets and X/Twitter. It also triples the number of available triggers and actions. Pro also adds features like Run Now and Loops, which allow you to do things like send emails to all users matching certain criteria, tagging users based on site activity, or even generating instant reports in Google Sheets of all users that completed a specific course, purchased a certain product, or anything else you can imagine. Here are some of the other really cool automations you can create with Automator Pro: When a user makes a purchase using WooCommerce on one site, create a user on another WP site, send the user a link to set a new password, enroll the user in a course and add a membership level. When a user submits a form, add the user to a mailing list if their email address matches a certain domain, add them to a social group and schedule their trial access to expire in 7 days if they don’t make a purchase. When a new course is published, send an email campaign, post to X/Twitter and Facebook with GPT-generated content, post to the BuddyBoss sitewide activity stream and notify instructors in a Slack channel. Whenever you want, generate a list of all users in a group that haven’t yet completed a course. And here are some of the key features in the Pro version that allow incredibly flexible and powerful automations for WP: Run recipes for logged out users with Everyone recipes; you can even create and update existing users. Have external apps trigger recipes and vice versa. Set up buttons and links that can trigger any recipe on click. Set custom user and post meta, both individually and in bulk via loops. Delay or Schedule an action Filter actions so they only run when conditions are met, like a matching user email domain or WordPress role. Run any WordPress hook or call custom functions in your recipes. Automatic log pruning to keep log size down. Plus licenses and higher get access to our Custom User Fields, Restrict Content, and User Lists addons which makes it really easy to create and manage user profile fields in WordPress. Automatically add new fields to user edit pages and connect fields to your recipes and plugins like Advanced Custom Fields. An Automator Pro license also includes access to our world-class premium support. For the full list of triggers and actions, make sure to check out this list. Here’s what other people are saying about Uncanny Automator: Automate Your Workflows Like a Pro Uncanny Automator – Zapier for WordPress It’s Like Zapier For Your WordPress Site Automate WordPress Like Zapier (Or With Zapier!) E-Learning Automation with Uncanny Automator