Fluent Support – Helpdesk & Customer Support Ticket System
Super Fast, versatile, and feature-rich support and customer ticketing plugin for WordPress Fluent Support is a versatile and feature-rich help desk and support plugin designed for WordPress. Helping you provide incredible support and manage customer queries right from your WordPress dashboard. Fluent Support can match the premium features of SaaS solutions like Zendesk, Help Scout or FreshDesk all within your WordPress site and witthout any growth-tax. 🔗 Official Website Link: Official Website 🔗 Join Our FB Community: FluentSupport Facebook Group 🔗 Official 5 Minutes Guide: Getting started in 5 minutes Your Self-hosted Customer Support Desk in WordPress Fluent Support is a complete feature-rich customer support ticketing solution. It’s deemed as one of the simplest and fastest support ticketing plugins on WordPress by users. Manage your customer queries from different channels like contact form, support ticketing form, email, or from remote websites. Along with managing tickets, you can assign multiple agents with appropriate permission levels. Get detailed reports about your customers, agents, and increase the productivity of your overall customer support desk. From the ticket view, you can see a 360° view of your customers, including their previous tickets, address, purchase history, membership levels, etc. Your agents can focus on the real problems when they have all the data about a customer right inside the ticket. Fluent Support is a self-hosted support ticketing system with unlimited tickets, support agents, users, products, tags, etc. There are no limitations as you own your system and data. Support FEATURES Every Business Needs All-in-One Customer Support Solution With Fluent Support, you can centralize your customer support to track and respond to them efficiently. You can also keep your customers’ additional data, notes and track their overall stats. Multi-Channel Support Ticketing System: Bring customer support wherever your customers are with a Multi-Channel Support Ticketing System. Super fast and rich filter based support ticket management: Simplify support process with super fast and rich filter based ticket management. Track waiting times for your overall tickets: Respond to support tickets by tracking waiting time, so customers are satisfied from the get-go. Fluent Support scales with your business, be it more tickets, agents or customers. Pay a fixed price and avail all features without any hidden costs or paid add-ons. We don’t believe in Add-ons. Customer Support Portal Your customers can open a support ticket from your website or use your website’s contact form. Customers can view all their previous tickets when they log on to your site. For public users, they can respond to a ticket by using a unique signed secure link so you can serve both public users and logged-in users. We’ve made design improvements and a whole new customizable block so your ticket portal looks as you need it. Make your support portal truly your own with a fully customizable portal with block editing enabled. Ticket Segmentation and Reporting Ability to segment tickets by Product: Find tickets fast using effective segmentation such as sorting by Products. Ability to segment tickets by Inbox: Sort tickets for specific Business if you have multiple inboxes added to Fluent Support. Customers can set the priority: Let customers set the Priority for their queries to better understand what needs attention. Admin/Support Agent can set the priority of a ticket: Agents can set their own Priorities so no support ticket goes missing or slips through. Adding note for internal use for a ticket: Save additional context for the new agent or ticket with Internal notes. Get detailed reports of your support agents and customers: Measure customer support performance at a glance and with unparalleled granularity. AI-Powered Customer Support (PRO) Fluent Support integrates OpenAI to enhance your customer support. These usages save time, improve communication, and improve your team’s performance. Generate AI-crafted responses for efficiency. Choose Responses from suggested drafts. Customize prompts and fine-tune replies to match your brand’s voice. Quickly summarize messages to understand queries faster. Analyze the message tone to respond appropriately. 🎉 Out-of-the-box Productivity Tools Custom Automated and Manual workflows Send a response to multiple support tickets at once. Very useful for similar queries. Close support tickets by filtering tickets that are older than 20 days (as an example). Agent Permissions: Control agents access to tickets, profiles and admin panel for complete control. Quickly edit a customer’s info from the ticket page or add a note for later usage. Get notified when multiple agents are engaging the same ticket. Saved replies allow you to reduce time spent with generic responses and frequent support ticket issues. Mention agents to specific tickets to get the right people involved. GitHub style Activity heatmap for the busiest support days for your team. Includes all support tickets submitted over a selected period of time. Manual Time Tracking for tracking time spent on tickets and premium support. Built for Speed & Productivity Fluent Support is built to save time and make your customer support experience more pleasant. Built on top of VueJS & REST API as a Single Page Application, it’s one of the fastest customer ticketing systems available on WordPress. For each page transition, it does not load the full page. It only fetches the required data over AJAX and loads your UI instantly. It’s like magic (thanks to VueJS and REST API). We also made the UX super friendly, easy, and simple so your agents can get started within a couple of hours. Fully Self-hosted and Open Source With a complete GPL codebase and self-hosted system, Fluent Support is ready for any customization you may need. Explore the __ number of API end-points and hooks to build anything, including Custom dashboards Fully customizable ticket forms Host support portal on headless subdomain Setup custom self-managed email parser Fully GDPR Ready Fluent Support is a self-hosted WordPress plugin. You own your data, and no external SaaS connection is required to run your Support system with Fluent Support. Modern. Powerful. Super Fast Built with VueJS and REST API as a Single-page Application. Fast-loading, lean interface so anyone can use it without any learning curve. Super easy-to-follow ticketing dashboard with visuals for essential data points to show your overall support performance. Separate DB Tables, and it doesn’t affect your WordPress page speed. Seamless Integrations & Features (Pro) Fluent Support features and integrations that will help your business – Seamless e-commerce support with WooCommerce & EDD: Let your customers open a support ticket against an order so you know exactly what they are talking about. Let your customers select a store product for the query. View your customer’s orders and purchase history from a ticket view. Membership Support with WordPress Membership Plugins If you have a membership site with Restrict Content Pro / Paid Membership Pro / Wishlist Member then we got your covered. When you view your member’s ticket you can see all the details of membership information so it’s super easy for you to give support to your customer. Let your members open a support ticket so you know exactly what they are talking about. Let your members select a specific plan for the support ticket. View your customer’s membership history from the ticket view. Make your Learning Management System more interactive If you have a LMS site running on LearnDash / LifterLMS / TutorLMS, then Fluent Support is a perfect solution. With the core integration with your LMS system data, you can view all the details about your student when supporting your students. Let your learners open a support ticket so you know exactly what they want to know. Let your members select a specific plan for the support ticket. View learning history from the ticket view. Core BuddyPress/BuddyBoss Support With BuddyPress/BuddyBoss integration, you can get a detailed overview about your community members from the same page of your support ticket overview. So you can ALWAYS respond with the right message! Automate Smartly and Do More in Less Time With the powerful Workflow (PRO) and Saved Replies feature (PRO) you can automatically send replies along with * Add internal notes * Set ticket priority * Assign appropriate support agents automatically With manual workflows, you can create a set of tasks and run those tasks on the selected filtered tickets. So you can automate multiple ticket actions with a single click. Migrate From Other Support Plugins If you are using any of the following Support plugins and want to migrate to this high performance and super fast support plugin then you can do that in a few minutes. We’ve built a super smooth migration module to make switching support desks a matter of a few minutes. Migrate From Awesome Support – WordPress HelpDesk & Support Plugin For Awesome Support users the process is pretty simple. Just install Fluent Support, Configure with basic settings, create your agents and then follow the following steps Go to Fluent Support -> Settings You can see the Awesome Support migration details Click on the migrate now button It will take few minutes depends on your support tickets size Once completed it will ask if you want to delete Awesome Support Tickets from your database. Confirm Delete or leave it as is. Now you have all the data right inside your Fluent Support Dashboard. Resolve away! Migrate From SupportCandy – Helpdesk & Support Ticket System For Support Candy plugin users it’s also super easy to migrate to Fluent Support. Just install Fluent Support, configure with basic settings, create your agents and then follow the steps below, Go to Fluent Support -> Settings You can see the SupportCandy migration details Click on the migrate now button It will take up to a few minutes depending on your support ticket size and volume in SupportCandy. Once completed it will ask if you want to delete SupportCandy Tickets from your database. Confirm Delete or leave it as it is. If you leave it then all data in SupportCandy will remain as it is. Now you have all the data right inside your Fluent Support plugin. Migration done from “SupportCandy – Helpdesk & Support Ticket System” to Fluent Support! Reviews by WordPress Experts Other Plugins By The Same Team FluentCRM – Email Newsletter, Automation, Email Marketing, Email Campaigns, and CRM Solution Contact Form Plugin by Fluent Forms for Quiz, Survey, and Drag & Drop WP Form Builder Ninja Tables – Easiest Data Table Builder Ninja Charts – WordPress Charts and Graphs Plugin Simple Payment Donations & Subscriptions Plugin by Paymattic – Best Payments Plugin for WP PDF Generator For Fluent Forms – The Contact Form Plugin FluentSMTP – WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider Contribute Fluent Support is an open source project. You can view the full sources (unminified JS) and contribute to the project on GitHub: https://github.com/WPManageNinja/fluent-support External Services This plugin connects to several external services for various functionalities. Spam Protection Services Google reCAPTCHA This plugin connects to Google’s reCAPTCHA service to protect support forms and login pages from spam and abuse. It analyzes user interaction patterns and form data to verify authenticity. It sends form submission data, interaction behavior, and IP address when reCAPTCHA is enabled. This service is provided by Google: Terms of Service, Privacy Policy Migration Services Zendesk API (Migration Feature) This plugin connects to Zendesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments from Zendesk servers. Data exchanged includes Zendesk API credentials, ticket data, user details, and attachments. This service is provided by Zendesk: Terms of Service, Privacy Policy Help Scout API This plugin connects to Help Scout’s API when the migration feature is used to import conversations. It sends API credentials and retrieves customer information, ticket conversations, and attachments. Data exchanged includes Help Scout API access token, conversation data, customer details, and attachments. This service is provided by Help Scout: Terms of Service, Privacy Policy Freshdesk API This plugin connects to Freshdesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments. Data exchanged includes Freshdesk API credentials, ticket data, customer details, and conversation history. This service is provided by Freshdesk: Terms of Service, Privacy Policy JSHelpdesk Integration (Migration Feature) This plugin connects to your local JSHelpdesk installation when the migration feature is used. It accesses local files and data to import tickets and attachments into this plugin. Data accessed includes local server files, ticket data, and customer information — all processed within your own server environment. No external service connection is made for this integration. Local Migration Tools Awesome Support and SupportCandy This plugin includes migration tools for Awesome Support and SupportCandy plugins. These tools access ticket and customer data directly from your WordPress database and perform all operations locally. No external connections are established, and all processing occurs within your own server.
Top keywords
- support89×4.19%
- ticket38×1.79%
- customer27×1.27%
- data25×1.18%
- fluent25×1.18%
- tickets25×1.18%
- fluent support23×1.08%
- api16×0.75%
- agents14×0.66%
- wordpress14×0.66%
- customers13×0.61%
- migration13×0.61%
Rank Math SEO – AI SEO Tools to Dominate SEO Rankings
Rank Math SEO – WordPress AI SEO Plugin to Rank Higher 📈 ★★★★★ Rank Math SEO helps you stay ahead of competitors with AI-powered SEO tools built for modern search engines, AI assistants, and evolving search experiences. The plugin brings powerful AI SEO tools right into WordPress. It helps you optimize content, include Schema Markup, add smart internal links, target the right keywords, run SEO checks, and more. Over 4 million WordPress websites trust Rank Math to grow their organic traffic faster. If you know you could be doing more for your website’s SEO but don’t have the time, Rank Math SEO is exactly what you need. Try the FREE Demo of Rank Math Features | Why Choose Rank Math? | Compare | Screenshots | Benefits [NEW] AI Visibility: Monitor Your Brand Across AI Search ➜ AI Visibility score to monitor your brand’s visibility ➜ Track how ChatGPT and other AI platforms mention your brand ➜ Monitor your brand’s sentiment across AI responses ➜ See how you compare against your competitors in AI Search ➜ Access complete transcripts of AI responses ➜ Check your brand’s AI Visibility across different countries Learn more about AI Visibility ➜ [NEW] AI Link Genius: Smart Internal Linking on Autopilot ➜ View every internal and external link on your site from one dashboard ➜ Update hundreds of links at once instead of editing pages one by one ➜ Get smart link suggestions as you write, right inside the editor ➜ Monitor broken links, redirects and overall link health ➜ Automatically link keyword variations to the right pages ➜ Get related post suggestions that keep readers on your site longer ➜ Find pages nobody links to and reconnect them to the rest of your site ➜ Export your link data for reports or audits Learn more about AI Link Genius ➜ Exclusive Content AI. Write Highly Optimized SEO Content Get Started with Content AI for FREE and enjoy: ➜ 40+ AI Tools Built for SEO ➜ Use AI SEO to write high-quality content ➜ Fix SEO Issues in One Click ➜ Generate AI Image Alt Text Instantly ➜ Get Instant SEO Help with RankBot ➜ Full Control via Role Manager Learn more about Content AI ➜ Rank Math Includes Every SEO Tool You Need to Rank Higher See the features only Rank Math offers, and find out why it’s the right SEO plugin for you. ✔ Intuitive Setup Wizard that configures Rank Math automatically for your site ✔ 16+ Schema types to add rich results in few clicks ✔ Optimize post for unlimited focus keywords (5 by default, unlimited with this filter) ✔ Content AI to help you write SEO-friendly content ✔ Google Search Console integration ✔ Google Analytics Integration ✔ LSI keyword suggestions to attract more traffic ✔ XML Sitemap with custom post type support ✔ Detailed content analysis with actionable SEO recommendations ✔ 30+ SEO tests with 1-click ✔ Module based system, enable only what you need ✔ SEO optimized breadcrumbs with theme support ✔ Smart Redirection manager to create redirects at scale ✔ Built-in 404 monitor to catch and fix broken links ✔ Internal link suggestions ✔ Role Manager to control what each team member can access ✔ Automatic ALT Text and Title tags for every image ✔ WordPress Multisite support Why is Rank Math such a game-changer? ✔ Fastest SEO plugin with barely any impact on site speed ✔ WooCommerce SEO with automatic Schema and meta tags ✔ Elementor SEO with native integration ✔ Divi SEO with native integration ✔ Local SEO tools to help nearby customers find your business ✔ Google AMP SEO with SEO data added automatically to AMP pages ✔ bbPress & BuddyPress SEO support with Q&A Schema ✔ 1-Click Import from Yoast ✔ 1-Click Import from AIO SEO ✔ 1-Click Import from SEOPress ✔ 1-Click Import from All In One Schema ✔ 1-Click Import from Redirection plugin ✔ Translation plugins support including WPML, Weglot, TranslatePress and Polylang ✔ Theme support including Astra, Kadence, Flothemes, OceanWP, Themify, Schema Theme and more ✔ Page builder support including Oxygen, WPBakery, Avada, Beaver Builder, and Page Builder Framework and more Who Can Benefit From Rank Math? Rank Math Plugin is perfect for: ✔ Bloggers ✔ eCommerce Store Owners ✔ Niche Sites ✔ Businesses ✔ Agencies ✔ Local Businesses ✔ Startups ✔ The Real Estate ✔ Artists & Photographers ✔ The Solution Offerer ✔ Directories ✔ Vloggers (Video Bloggers) ✔ Or any WordPress Website Take a sneak peek into Rank Math’s features Detailed Setup Tutorial BIG Publications are Raving About Rank Math Rank Math Reviews Rank Math Review – Why I Ditched Yoast For Rank Math Rank Math on Product Hunt Rank Math Plugin Review from an SEO Consultant and many more Check Rank Math PRO Which Makes SEO Easier & Faster Rank Math FREE VS PRO COMPARISON Unique Features of Rank Math PRO AI Link Genius ✔ AI-Powered Internal Link Suggestions ✔ Auto-Link Keyword Variations ✔ Automatic Link Audits & Monitor Link Health ✔ Bulk Link Update Tool Google Analytics & Search Console Integration ✔ Integrated Google Analytics, AdSense & Search Console Data ✔ Analyze the SEO Performance of Each Post & Page ✔ See Top Winning/Losing Posts & Keywords ✔ Keep Track of Position History ✔ Rank Tracker for Important Keywords Schema aka Structured Data aka Rich Snippets ✔ 20+ Pre-defined Schema types ✔ Import Schema from Other Websites ✔ Advanced Schema Builder to create any complex Schema Markup ✔ Schema Templates for Automation ✔ Conditional Schema Markup ✔ Multiple Location Schema On Any Page (using the Shortcode) SEO Automation ✔ Automated Image SEO ✔ Advanced Filtering for Images [https://i.rankmath.com/zAUHHP] ✔ Watermark Your images ✔ Advanced Post filtering ✔ Bulk Actions [index, noindex, redirect, etc.] ✔ Quick Edit SEO Details ✔ Bulk Import SEO Meta Details Using CSV file ✔ Auto Detect Videos and Generate Schema Markup for Them ✔ Auto Fetch Thumbnail, Duration of YouTube & Vimeo Videos ✔ Automatically Flush Facebook Thumbnails ✔ Open External Links in New Tabs ✔ Nofollow External Links ✔ Noindex Paginated, Archive, Search Result Pages ✔ Instant Indexing for Bing & Yandex [Also Google using our Instant Indexing Plugin] WooCommerce SEO ✔ Automatic Schema for WooCommerce Products ✔ Advanced Open Graph Tags for WooCommerce Products ✔ Automatic NoIndex Hidden Products ✔ Remove WooCommerce Product and Category Base ✔ Add Custom Brands to Products ✔ Add Global Identifier Schema Like GTIN/MPN – Even to Variations MANY MORE FEATURES ✔ PREMIUM 24x7x365 Dedicated Support Managers ✔ MOST COMPETITIVE PRICING EVER! CHECK ALL THE PREMIUM FEATURES AND PRICING HERE Connect with the Team and SEO Experts JOIN FACEBOOK GROUP COMMUNITY: The purpose of this Facebook group is to have a collective place where the community can help each other, and we can get some feedback to improve Rank Math as well. Joining the group is also a great way to connect with like-minded people and share your SEO experience. Branding Guideline Rank Math® SEO is a registered trademark. Please use the following format when mentioning the Rank Math plugin anywhere. * Rank Math [correct] * RankMath [incorrect] * Rankmath [incorrect] * rankmath [incorrect] * rankMath [incorrect] External Services Rank Math SEO connects to several external services to provide its features. Below is a full disclosure of each service, what data is sent, and when. Rank Math Keyword Suggestions API (api.rankmath.com) Used to provide live keyword suggestions as you type in the Focus Keyword field in the post editor. Keyword suggestions: Each time you type in the Focus Keyword field, the keyword and your site’s locale are sent to api.rankmath.com to retrieve related keyword suggestions. This call is made directly from your browser. No account or login is required for this feature. Service provider: Rank Math (ONE.COM INDIA PRIVATE LIMITED) Privacy policy: https://rankmath.com/privacy-policy/ Terms of service: https://rankmath.com/terms-of-service/ Rank Math API (rankmath.com) Used for site registration, license verification, and the SEO Analysis feature. Site registration / account connection: Sends your site URL, Rank Math username, and API key when you connect your Rank Math account. This is required to activate API-based features. Site disconnection: Sends your site URL, username, and API key when you disconnect your account to remove the registration from Rank Math’s servers. SEO Analysis: Sends your site URL, target keyword, and language when you run an SEO site analysis. Results are returned as a scored report. Dashboard widget: Fetches the latest Rank Math blog posts to display in the WordPress admin dashboard widget. No personal data is sent. Results are cached for 12 hours. Service provider: Rank Math (ONE.COM INDIA PRIVATE LIMITED) Privacy policy: https://rankmath.com/privacy-policy/ Terms of service: https://rankmath.com/terms-of-service/ Rank Math OAuth Connector (oauth.rankmath.com) Used to connect your site to Google services (Search Console, Google Analytics) via OAuth. OAuth token exchange: When you authorize Google services, your browser is redirected through oauth.rankmath.com to exchange the authorization code for access and refresh tokens. The authorization code is sent to this service; it returns OAuth tokens for use on your site. Token refresh: Sends your Google refresh token to obtain a new access token when the current one expires. Service provider: Rank Math (ONE.COM INDIA PRIVATE LIMITED) Privacy policy: https://rankmath.com/privacy-policy/ Terms of service: https://rankmath.com/terms-of-service/ Rank Math Content AI (cai.rankmath.com) Used to power AI-based content features. Only active when the Content AI module is enabled and you have a connected Rank Math account. Keyword research: Sends the target keyword, language, and country to fetch keyword suggestions and metrics. Bulk SEO meta generation: Sends post title and content to generate SEO titles and descriptions in bulk. Bulk image alt text generation: Sends image data (base64-encoded) to generate descriptive alt text for images. Default prompts sync: Sends your site URL, username, API key, and plugin version daily to keep AI prompt templates up to date. Credits/wallet check: Sends your username, API key, and site URL to check remaining Content AI usage credits. Service provider: Rank Math (ONE.COM INDIA PRIVATE LIMITED) Privacy policy: https://rankmath.com/privacy-policy/ Terms of service: https://rankmath.com/terms-of-service/ Google APIs (googleapis.com, google.com) Used by the Analytics module to retrieve website performance data. Only active when you have connected Google Analytics via the Rank Math Analytics module. Google Analytics data: Sends your OAuth access token to fetch data like traffic, keyword, impressions, etc for your site from the Google Analytics API. Token verification: Sends your OAuth access token to verify its validity and authorized scopes. Google Tag Manager script (googletagmanager.com): When a Google Analytics / Google Tag property ID is configured, the Google Tag (gtag.js) script is loaded from googletagmanager.com on your site’s front end. AMP analytics (cdn.ampproject.org): When AMP is active and a Google Analytics property is configured, the AMP analytics component script is loaded from cdn.ampproject.org. Service provider: Google LLC Privacy policy: https://policies.google.com/privacy Terms of service: https://policies.google.com/terms IndexNow API (api.indexnow.org) Used by the Instant Indexing module to notify search engines of new or updated content. Only active when the Instant Indexing module is enabled. Sends a list of URLs, your site URL, and your IndexNow API key to api.indexnow.org each time content is published or updated (or manually triggered). Service provider: Microsoft (Bing) Privacy policy: https://privacy.microsoft.com/en-us/privacystatement Terms of service: https://www.indexnow.org/faq Facebook Graph API (graph.facebook.com) Used to refresh Facebook’s cached preview when a post is updated. Only active when a Facebook App ID and App Secret are configured in Rank Math’s Social settings. Sends the post’s public URL and your Facebook App credentials to trigger a re-scrape of the page by Facebook. Service provider: Meta Platforms, Inc. Privacy policy: https://www.facebook.com/privacy/policy/ Terms of service: https://developers.facebook.com/terms/