FluentCRM – vs NXT Cloud Chat – CRM, Inbox & OTP Login

The easiest and fastest Email Marketing, Newsletter, Marketing Automation Plugin & CRM Solution for WordPress 👉 Official Website Link: Official Website 👉 Join Our FB Community: FluentCRM Facebook Group 👉 Official 5 Minutes Guide: Getting started in 5 minutes Your Self Hosted CRM & Email Marketing Solution in WordPress FluentCRM is the best and complete feature-rich Email Marketing & CRM solution. It is also the simplest and fastest CRM and Marketing Plugin on WordPress. Manage your customer relationships, build your email lists, send email campaigns, build funnels, make more profit, and increase your conversion rates. (Yes, It’s Free!) The most complete Email Newsletter and Campaigns Plugin for WordPress Want to run email campaigns or email newsletters for your leads or customers? FluentCRM is the perfect solution for your email newsletter and email campaigns. Just import a CSV or WordPress user and you’re ready to go. Segment your contacts and send emails whenever you want. FEATURES – Every online business needs 🎉 All-in-One Email Marketing Solution With FluentCRM, send email campaigns to targeted audiences, send sequential emails, onboard your new customers even automate your full email marketing with a powerful automation visual automation builder. After sending each email campaign, you can analyze the open rate, click rate, and revenue earned from that specific campaign. You can also check the data matrix like who opened the emails and who clicked and based on that, you can do more actions and segment your customers further. Send or Schedule Email Campaigns (Unlimited contacts and campaigns) In-detailed campaign reports Run Automation for customer onboarding or on different WordPress events. Send automated emails and track performance 🎉 Customer relationship management (CRM) Store all your customer information in a central place. Automatically import your contacts from CSV/WP Users/WooCommerce customers and view them. Know and analyze every bit of information about your contact. FluentCRM will show all the relevant data from your e-commerce, membership, LMS, etc which gives for better visibility. Track every marketing email by Contact level Store Notes, Meeting logs, and Calls in the contact profile Segment your contacts by Lists, Tags and filter for your appropriate target. 🎉 Contact Segmentation and Reporting Create Tags/Lists as many as you want and assign your contacts to your appropriate segment Filter or search your customers by List or Tags Send Marketing emails by including tags or lists and even excluding some contacts that are not intended to get a specific campaign email. Collect and Manage unlimited contacts and leads 🎉 Email Marketing Campaigns Save and Store all your pre-written email copies in a central place and use that whenever you want. Build a beautiful email body using an excellent email builder powered by Block Editor. Add Columns/images or dynamic content and make the email as simple or just fancy, Just based on your customer’s taste. Use Dynamic Smart code like contact name or the country in your email or subject to personalize the experience. Send or Schedule emails at a future date and time, and you are ready to go. See in detail reporting about the open rate, click rate See which links are clicked or which contacts opened your links Send unlimited emails. 🎉 Email Newsletter Solution FluentCRM will help you to collect leads, automate emails, display subscription forms, send email newsletters all inside WordPress. FluentCRM is a 100% self-hosted WordPress Plugin to send Newsletter, marketing campaign, newsletter broadcasts. After sending Email Newsletter, you can track how many emails were opened and clicked also which links were clicked and who clicked your links. You will get total analytics from your email newsletter campaign. Try FluentCRM for sending your Email Newsletter and increase your conversion rate. 🎉 Marketing Funnel Builder Design high-converting customer journeys with FluentCRM’s Powerful funnel builder. Integrated with your favorite WordPress plugins. Start funnel sequences from different user actions like sign-up, form submission, product purchase, LMS course enrollment. Build a simple funnel, like collecting contact to sell your paid products Automate your full marketing steps and give your customers a personal touch with our timely actions and responses. Measure funnel metrics in every step and find where you can do better. 🎉 Integrated Optin Forms Create and use opt-in forms right from FluentCRM, and for more advanced forms, use FluentForms (Totally Free) to collect your leads. Use forms with your Funnel builder as a trigger and automate your post form submission. Segment your users based on different form submissions or submitted data. 🎉 BUILT-IN ANALYTICS & DASHBOARDS View your full business insight right from the FluentCRM dashboard by using graphs, charts, data widgets Track every marketing email and get in-detail metrics View all the data points of your customers from Purchase History, and Support tickets to the offline phone call using activity logs. Integrate and use with other plugins like WooCommerce, EDD, LifterLMS, LearnDash, AffiliateWP, Paid Membership Pro, FluentForms, WPFusion, and many more coming. ✉️Build & Send Email Newsletter in WordPress FluentCRM makes it easier than ever to connect with your audience through compelling email newsletters right from your WordPress site. This robust plugin offers seamless integration, allowing you to design, send, and track email newsletters without leaving your dashboard. Utilize our customizable templates to create visually appealing email newsletters that capture your subscribers’ attention. FluentCRM’s powerful segmentation tools let you target specific groups within your audience, ensuring your content reaches the right people. With detailed analytics at your fingertips, you can continuously optimize your email newsletter strategies and enhance subscriber engagement. Transform your email marketing with FluentCRM and keep your community informed and engaged with impactful email newsletters. Email Marketing for WooCommerce with FluentCRM FluentCRM simplifies email marketing automation for WooCommerce stores. Directly from your WordPress dashboard, automate emails based on customer actions like purchases or refunds. Segment your audience by shopping behaviors and preferences to send personalized email newsletters and promotions. With FluentCRM, you gain insights from detailed analytics to optimize your campaigns, enhancing customer engagement and increasing revenue. Streamline your WooCommerce email marketing effortlessly with FluentCRM. 🎉 Other Features (But not least) Turn your WordPress post commenters into Subscribers Double Optin feature for getting quality leads Automatically make your WordPress users your subscribers Manage and customize your email footer and subscription Preference. Find out why your contacts are unsubscribing 🛡️ Fully GDPR Ready FluentCRM is a self-hosted WordPress plugin. You own your data, and no external SAAS connection is required to run your CRM system with FluentCRM. 🚀 Modern. Powerful. Super Fast 🚀 Build with VueJS and REST API as a Single-page Application Super fast and lean interface so anyone can use it without any learning curve Super awesome Dashboard with charts, graphs, and essential data points to show your full business overview. Integrated Email Marketing analytics to see the conversion rates. Mail Deliverability: Send 100 or 50,000 emails. You are covered. With a powerful email-sending mechanism, FluentCRM will send your emails efficiently. 👦 Chris Lema, VP, Products at Liquid Web / Nexcess …Those are all external solutions that don’t run within your WordPress (or WooCommerce) site. Until now, the only native WordPress marketing automation solution I knew of was Groundhogg. But that was before I discovered FluentCRM. 👨 Davinder Singh Kainth, Founder, The WP Weekly Finally, an email marketing solution that looks native to the WordPress user interface and is super easy to use. Ideal for beginners to quickly get started with email lead generation to advanced users wanting to set up funnels with advanced tagging. FluentCRM Review by Experts SEAMLESS INTEGRATIONS (Pro) FluentCRM features and integrations that will help your business – Native WORDPRESS INTEGRATION: FluentCRM has all the native WordPress integration that will help you to collect leads, create contact segmentations and help to grow your email list. WordPress User: Import and Sync WordPress users automatically and segment by list and tag. Comment Form Integration: Let your users choose if they want to subscribe to your blog from the comment form and automatically add a subscriber and segment in the list or tag. User Sign up Form: Automatically add your new signup as CRM lead and segment your contacts. WooCommerce Integration: FluentCRM is the perfect companion for your WooCommerce store. You can segment your contacts by different WooCommerce Data Properties including Purchased Products, Purchased Categories, Lifetime value and more. You can send emails to your customers by segmenting them by specific product purchase. With WooCommerce Advanced Reports, View sales by product and time range, and compare with other periods to assess store performance. FluentCart Integration (FREE): FluentCRM seamlessly integrates with your FluentCart store, offering robust tools to enhance customer engagement. Segment your contacts using FluentCart Data Properties such as Purchased Products, Categories, Lifetime Value, and more. Easily send targeted emails to customers based on their specific product purchases. Easy Digital Downloads Integration: FluentCRM provides the same level of integrations like WooCommerce. LMS INTEGRATION: LifterLMS, LearnDash, TutorLMS, and LearnPress Integrations enable running funnels and marketing automation for various Learning Management System (LMS) actions such as course enrollment, course completion, and lesson completion. MEMBERSHIP INTEGRATION: Paid Membership Pro MemberPress Wishlist Members Restrict Content Pro WPFusion Form INTEGRATION: Fluent Forms Elementor Pro Form Divi Bloom ThriveArchitect Beaver Builder Form Other INTEGRATIONS: AffiliateWP Automation Webhook Automation INTEGRATIONS: Zapier Pabbly Connect Integrately/Make Page Builder INTEGRATIONS: ThriveThemes Divi Themes Elementor Gutenberg Oxygen Builder Beaver Builder 👉 CLICK HERE TO LEARN MORE👈 Other Plugins By The Same Team Fluent Forms WordPress Form Builder Plugin Ninja Tables – WP DataTables Plugin for WordPress FluentSMTP – WordPress Mail SMTP, SES, SendGrid, MailGun Plugin

NXT Cloud Chat connects WordPress directly to Meta’s official WhatsApp Cloud API. Manage customer conversations, CRM contacts, sales pipelines, team access, and OTP login from your WordPress admin while keeping CRM data in your own database. It is designed for stores, sales teams, support teams, membership sites, agencies, and developers that need a self-hosted WhatsApp CRM without a separate inbox SaaS. Everything runs from the familiar WordPress admin area, so your team can manage conversations, contacts, sales follow-ups, login verification, and customer records in one connected workspace. Free Plugin Shared inbox with conversation tickets, priorities, assignments, internal notes, saved views, and SLA indicators. Contacts, groups, tags, lifecycle stages, follow-up tasks, ownership, duplicate detection, and activity history. Sales pipelines, configurable stages, deals, line items, values, reasons, and stage history. Access Teams with module permissions and assigned, team, or all-record scopes. WhatsApp OTP login for WordPress and WooCommerce My Account. Message history, delivery status, incoming webhooks, connection health, and secure media access. Stable PHP wrappers, hooks, runtime capability discovery, and developer documentation for integrations. Pro Add-on NXT Cloud Chat Pro adds approved template sync and sending, bulk broadcasts, dynamic segments, WooCommerce order communication, abandoned cart recovery, visual workflows, automation logs, retries, analytics, and CSV exports. Setup and Privacy Connect your own Meta app, business account, phone number ID, and access token. NXT Cloud Chat communicates with Meta only for the messaging, webhook, template, media, and health operations you configure. Credentials are encrypted at rest when supported, and contacts, messages, deals, and CRM records remain in your WordPress database. Step-by-step setup guide Plugin website Upgrade to NXT Cloud Chat Pro External Services This plugin connects to the official WhatsApp Business Platform / WhatsApp Cloud API provided by Meta Platforms, Inc. Using this plugin means data will be transmitted from your WordPress site to Meta’s servers as described below. What It Is Used For 1-to-1 WhatsApp messaging – send and receive WhatsApp messages between your business number and your contacts from the WordPress Chat Window. WhatsApp OTP login – send one-time passwords to users’ WhatsApp numbers for passwordless WordPress or WooCommerce login. Template messaging – sync approved WhatsApp message templates from your Meta Business account and send them for notifications, authentication, broadcasts, and automation (Pro). Broadcast campaigns – send bulk WhatsApp campaigns to selected contacts using approved templates (Pro). Webhook event handling – receive inbound messages, delivery status updates, read receipts, and message events from the WhatsApp Cloud API. WooCommerce notifications – send order and customer communication messages via WhatsApp (Pro). COD verification workflows – use WhatsApp login or automated WhatsApp confirmation messages to help verify COD orders and reduce fake orders or failed deliveries (Pro). Abandoned cart recovery – send WhatsApp reminders for abandoned WooCommerce carts (Pro). Workflow-triggered messages – send WhatsApp messages based on user login, WooCommerce events, CRM events, deal changes, conversation events, or custom triggers (Pro). Connection diagnostics – verify your API credentials and send test template messages to confirm that your WhatsApp Cloud API setup is working correctly. What Data Is Sent and When During setup – your App ID, App Secret, Business Account ID, Phone Number ID, and Access Token are stored in your WordPress database and used server-side to authenticate API calls and verify incoming webhook signatures (X-Hub-Signature-256). These values are not printed into public pages or client-side JavaScript. When sending or receiving WhatsApp messages – the recipient phone number, message content, template name, template parameters, media attachments, and delivery metadata are sent to or received from the WhatsApp Cloud API. During WhatsApp OTP login – the user’s phone number and OTP message template data are sent to the WhatsApp Cloud API. During template sync – your Business Account ID and Phone Number ID are used to fetch and synchronise approved templates from your Meta account. During webhook delivery – Meta sends inbound messages, delivery receipts, read events, and status payloads to your WordPress webhook endpoint. These are validated server-side using your App Secret before being stored. Service Provider WhatsApp Business Platform / WhatsApp Cloud API by Meta Platforms, Inc. Meta Privacy Policy WhatsApp Privacy Policy Meta Terms for WhatsApp Business WhatsApp Business Solution Terms WhatsApp Business Terms of Service WhatsApp Business Messaging Policy WhatsApp Messaging Guidelines WhatsApp Cloud API Pricing You are responsible for ensuring that your use of this plugin and the WhatsApp Cloud API complies with applicable laws, your privacy policy, Meta’s platform rules, and WhatsApp Business policies. Features Dashboard View the health of your WhatsApp connection, CRM activity, and automation status from one central dashboard. Connection Health, Messaging Health, and Calling Health status cards. Live status indicators for WhatsApp Cloud API credentials and webhook configuration. Setup help links and support badge for guided onboarding. CRM, SLA, lifecycle, tag, deal, automation, broadcast, and abandoned cart reporting (Pro). Secure selected-range CSV exports with permission checks (Pro). Deals – Sales Pipelines and Deal Tracking Manage your WhatsApp leads and sales opportunities directly inside WordPress. Create pipelines with custom stages, colours, ordering, and required stage reasons. Manage deals with owners, priorities, values, expected close dates, and line items. Track stage-transition history and review deal activity in the contact timeline. Duplicate, archive, or delete deals using guarded confirmation flows. Use stable pipeline, deal, lifecycle, and line-item wrappers for integrations. Chat Window – WhatsApp Inbox A shared WhatsApp inbox for sales, support, and customer communication. Browse, filter, and reply to WhatsApp conversations from WordPress. Manage tickets with status, priority, category, followers, notes, and handoff notes. Assign tickets to users, teams, or queues with manual or automated routing. Use saved inbox views: All, Mine, Team Queue, Unassigned, Overdue, and Recently Resolved. Track SLA targets for first response and resolution. Store message history with timestamps, delivery status, reply context, reactions, and secure media access. Contacts – CRM Contact Management A WordPress-native CRM contacts system built around WhatsApp customer communication. Store phone number, country, name, custom fields, subscription status, and unsubscribe reasons. Track lifecycle stages such as new lead, active prospect, customer, or closed customer. Create follow-up tasks, assign owners, and use saved contact views. Detect and merge duplicate contacts with guarded confirmation flows. Review contact profiles and CRM activity timelines from Contacts or Chat Window. Use stable contact upsert wrappers for safe integrations. Groups Organise contacts into groups for better targeting and messaging. Create groups such as Leads, Members, VIP Customers, COD Customers, or Repeat Buyers. Assign contacts manually or in bulk. Use groups for broadcast targeting and workflow logic. Verified-group protections help prevent accidental modification of important groups. Tags Label and segment contacts using flexible CRM tags. Create colour-coded CRM tags with descriptions. Assign tags manually, in bulk, during import, or through compatible integrations. Filter contacts by any, all, or none of selected tags. Preserve tag names in exports and use stable tag wrappers for integrations. Templates (Pro) Manage approved WhatsApp message templates from WordPress. Create and manage templates directly from WordPress, and sync with Meta. Browse templates by category such as marketing, utility, and authentication. Use image headers, CTA buttons, quick replies, coupon codes, and dynamic placeholders. Send individual template messages from Chat Window or Contacts. Use templates in broadcasts, workflows, WooCommerce notifications, and abandoned cart recovery. Send Broadcasts (Pro) Send official WhatsApp bulk campaigns using approved message templates. Build campaigns for selected groups or Dynamic Segments. Use CTA buttons and approved template content. Personalise messages with placeholders and target subscribed contacts. Schedule campaigns or send immediately, then track delivery and read status. Abandoned Carts (Pro) Recover WooCommerce carts with WhatsApp reminders. Track stale WooCommerce carts in a dedicated Abandoned Carts screen. Review cart value, time abandoned, recovery status, and customer context. Send WhatsApp recovery messages through workflows. Configure stale-cart thresholds, retention periods, and cleanup schedules. COD Order Verification NXT Cloud Chat can help WooCommerce stores verify COD customers and reduce avoidable returns. Use WhatsApp OTP login so customers verify their WhatsApp number before account access or checkout flows. Sync verified WordPress users into CRM Contacts. Use tags, lifecycle stages, or groups to identify verified COD customers. Use Pro workflows to send COD confirmation templates after order placement. Add follow-up tasks for unconfirmed or high-risk COD orders. Help reduce fake orders, unreachable customers, failed delivery attempts, and return-to-origin losses. Segments (Pro) Build dynamic contact audiences for campaigns and automation. Create tenant-scoped Dynamic Segments with a live rule builder. Segment by subscription status, tags, groups, lifecycle stages, ownership, conversation state, tasks, and dates. Add WooCommerce filters such as order value, order count, products, categories, coupons, refunds, statuses, and abandoned carts. Preview audience size before sending. Workflows (Pro) Automate WhatsApp messaging and CRM actions without coding. Trigger workflows from incoming messages, user logins, WooCommerce orders, abandoned carts, conversation changes, deal changes, contact lifecycle changes, tasks, or compatible plugin events. Add conditions for tags, groups, lifecycle stages, ownership, segments, tasks, conversation state, SLA status, deal stage, order value, and cart context. Send approved WhatsApp template messages. Update contacts, tags, assignments, lifecycle stages, follow-up tasks, deals, line items, conversations, priorities, notes, and escalations. Workflow Runs (Pro) Monitor every automation execution. View workflow logs with trigger event, contact, status, and timestamps. Drill into individual runs to see step-by-step execution. Review or retry failed runs and track broadcast or abandoned cart automation status. History Keep a complete record of WhatsApp messages. Review inbound and outbound messages. Filter by contact, direction, date range, or status. View delivery status, read receipts, timestamps, template names, and contact details. Use history for reporting, debugging, compliance review, and customer context. Authentication – WhatsApp OTP Login Offer passwordless login using WhatsApp OTP. Shortcode: [nxtcc_login_whatsapp] Users choose their country, enter their phone number, receive an OTP via WhatsApp, and verify. Verified users are linked to their WhatsApp number for future login. Optional WhatsApp login buttons for the WordPress login page and WooCommerce My Account page. Optional force-migration page for moving existing users to WhatsApp login. Verified WordPress users can be synced into CRM Contacts. Admin controls for OTP length, cooldown, countries, button text, colours, corner style, and branding. Settings – WhatsApp Cloud API Configuration Configure WhatsApp Cloud API securely from WordPress. Save App ID, App Secret, Access Token, Phone Number ID, Business Account ID, and display phone number. Run connection diagnostics and test template sends. Generate Verify Token and copy Callback URL for Meta webhook setup. Verify webhook signatures with App Secret-based X-Hub-Signature-256 validation. Manage cleanup, retention, uninstall data removal, Team Access permissions, and record scopes. Team Access and Permissions Give users the right level of access for their role. Create tenant Access Teams for WordPress users. Set view-only or manage permission per module. Control access for Dashboard, Deals, Chat Window, Contacts, Groups, Tags, Templates, Broadcasts, Abandoned Carts, Segments, Workflows, History, Authentication, and Settings. Set record scopes such as assigned records, team queue, or all records. Apply CRM access-policy enforcement across inbox, contacts, imports, exports, media downloads, and forwarding. User-Friendly and Developer-Friendly NXT Cloud Chat is designed for everyday WordPress users, business teams, agencies, and developers. For users and teams: Clean WordPress admin screens. Guided setup links and support badge. Contact, group, tag, deal, inbox, CRM, sales pipeline, and OTP login tools in one place. Team access controls without custom coding. Useful for support, sales, ecommerce, COD order verification, and customer follow-up. For developers and agencies: Free plugin and Pro add-on are separate and extensible. Database schema, DAO helpers, filters, actions, runtime discovery, and stable wrappers for compatible integrations. Documented integration contracts for extension development. WhatsApp Webhook Setup Enable incoming messages in the Settings webhook section. Copy its Callback URL and Verify Token. In Meta WhatsApp → Configuration, add both values and subscribe to messages. Complete verification. Keep the matching App Secret saved for X-Hub-Signature-256 validation. WhatsApp Login Setup Configure OTP and country options under NXT Cloud Chat → Authentication. Publish a page containing [nxtcc_login_whatsapp]. Optionally enable login-page/My Account buttons and an existing-user migration URL.