FixSeal – Visual Feedback & Bug Reporter vs UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds

FixSeal is the easiest way to collect visual feedback and bug reports from WordPress site owners and clients. A floating button appears on your site. Click it, draw a box over any problem area, describe the issue, and submit — your developer or agency gets a rich, actionable notification instantly. No back-and-forth emails. No vague “the site is broken” messages. Whether you’re a freelancer managing client sites, an agency running dozens of WordPress installs, or a site owner who wants a direct line to your developer, FixSeal turns visual feedback into structured fix requests your team can act on immediately. Visual User Feedback & Bug Reporting Draw a selection box over any element on the page — no guessing where the issue is 4 request types: Fix a Bug, Improve This, Add Something, Security Concern Urgency levels: Whenever / This Week / URGENT File upload: images, video, PDF — up to 10 MB Built-in screen recording via browser MediaRecorder API Auto-captures full site context: page URL, browser, device, viewport, PHP version, active theme, WordPress version All reports saved as private posts in WordPress admin — no external database Fix Request Management Fix Requests dashboard — every submission in one place with full context Rich HTML email notification with screenshot preview, browser info, and site details Submitter receives an instant confirmation email Reply-to is set to the submitter so you can reply directly from your inbox Filter, search, and track status of every request Site Health Monitoring Automatic background checks every 6 hours via WP-Cron Monitors: SSL certificate, PHP errors, site speed, WordPress core updates, form health, Elementor status Email alerts when a check changes from OK to warning or critical Status overview on the FixSeal dashboard Broken Links & 301 Redirects Automatic 404 error logging with URL, referrer, and hit count Set 301 redirects directly from the admin — no .htaccess editing needed Admin debug bar on 404 pages (visible to admins only) Site Tools Cache Manager — purge cache from W3 Total Cache, WP Rocket, LiteSpeed Cache, WP Super Cache, Autoptimize One-Click Quick Fixes — clear Elementor CSS cache, flush permalinks, reset Gravity Forms locks, clear transients WP-Cron Inspector — view upcoming scheduled jobs, spot overdue or stuck events Fix Report — email a professional site health summary to yourself or your client Server Environment — PHP version, memory limit, WP_DEBUG status, file editor state Email Delivery (Free) Default WordPress mail (wp_mail) — zero configuration needed Custom SMTP — use your own mail server with no external account required Optional Pro / Agency add-ons Separate add-on plugins and services are available at fixseal.dmitru.com. They are not required for this WordPress.org plugin to work. FixSeal Pro add-on — Mailgun and SendGrid delivery, project-management integrations, webhooks, and ticket push workflows FixSeal Agency add-on — white-label overlay branding, booking CTAs, central client reporting, and multi-site workflow tools Developer-Friendly Zero frontend dependencies — vanilla JS, no jQuery, no React Scoped CSS — no conflicts with Elementor, Divi, Beaver Builder, or the block editor Small JS payload, loads asynchronously Multisite compatible FixSeal is built for WordPress developers, freelancers, and agencies who want a professional, self-hosted alternative to tools like UserFeedback, BugHerd, and Marker.io. The WordPress.org plugin works without a subscription, without sending client data to third parties, and without complexity. Pro & Agency Add-ons The free plugin on WordPress.org is fully functional and includes all core features. For API email delivery, integrations, and agency white-labeling, separate add-on plugins are available at fixseal.dmitru.com. FixSeal Pro add-on adds: Advanced mail-provider adapters and delivery diagnostics Jira, Linear, GitHub Issues, Teamwork, and webhook integrations Automatic and manual ticket push workflows FixSeal Agency add-on adds: White-label overlay branding Booking CTAs in the feedback popup Central client reporting and multi-site workflow tools The add-ons are installed separately and extend this plugin through WordPress hooks. No feature in the WordPress.org plugin requires a license key. External Services FixSeal does not send data to third-party services by default. The core plugin stores bug reports in WordPress and sends email using WordPress mail or the SMTP server configured by the site administrator. Custom SMTP This plugin can optionally send notification and confirmation emails through a custom SMTP server configured by the site administrator. Data sent through the configured SMTP server: – Email recipient and sender addresses – Email subject and message body – Bug report title, description, metadata, and links to uploaded files when included in the email No email is sent through a custom SMTP server unless the administrator selects Custom SMTP and saves SMTP credentials in the plugin settings. The SMTP service is chosen by the site administrator and is governed by that provider’s terms and privacy policy. Teamwork This WordPress.org plugin does not contact Teamwork by itself. A separately installed FixSeal add-on can optionally integrate with Teamwork (teamwork.com) to allow bug reports to be sent directly to a Teamwork project as tasks, with optional file attachments. This integration is only active when the site administrator installs the add-on and explicitly configures Teamwork credentials in the add-on settings. It is never triggered automatically by this WordPress.org plugin. Data sent to Teamwork by the separate add-on: – Bug report title, description, and metadata (when creating a task) – Screenshot or attachment files (when file upload is enabled) – Teamwork account credentials (API key and site URL, used for authentication) No data is sent unless the add-on is installed, the integration is configured, and a bug report is submitted. Teamwork Terms of Service: https://www.teamwork.com/legal/terms-of-service/ Teamwork Privacy Policy: https://www.teamwork.com/legal/privacy-notice/

Our UserFeedback WordPress plugin helps you increase website engagement, get more traffic, and make more money by collecting user feedback from your website visitors in realtime. Most website analytics tools show you WHAT your users are doing, but now with our UserFeedback plugin, you can finally see WHY they are doing it. Collecting real user feedback allows you to learn what features are missing from your site, find new relevant products for your store, understand how memorable your brand is, create visitor requested content, increase website engagement and much more. The sky’s the limit with what you can ask. Our goal at UserFeedback is to help you grow your business by understanding what your users are really thinking for any type of website, so that you can maximize each visitor’s experience and increase website engagement. Launching a user feedback survey is extremely simple, with no coding needed. Simply install our plugin, select what type of user feedback you want to collect from our easy to use templates, and start collecting feedback! The UserFeedback survey widget will show up on your website automatically, allowing you to gather insights immediately when and where you want insights or user feedback. You can create an unlimited number of UserFeedback surveys, so that you can gather user feedback for specific types of products, certain blog posts, or even target users who have already made a purchase. Want to run an NPS® survey? No problem! With our built in templates and reporting you can launch a survey like this in seconds. Want to run a custom poll from your website visitors? With in-depth analytics reporting, you can easily run any type of survey and collect user feedback. UserFeedback Pro This plugin is the lite version of the UserFeedback plugin that comes with all the features you’ll ever need, including 20+ amazing question templates, unlimited question types, device targeting, page-level targeting, advanced notifications, and a lot more. Click here to purchase UserFeedback Pro now. We made it easy to customize surveys by including question different types like ratings, scales, checkboxes, radio buttons, stars, and open feedback to help you measure what matters to your visitors. Want to understand why a user submitted a specific piece of feedback? Our comment boxes feature allows you to follow up on any question and ask why the user rated the way they did. Our instant notifications will alert you know when someone fills out a survey immediately, so that you can respond to any customer or user feedback. We want to help small businesses compete against the big guys. That’s why we don’t limit the amount of feedback you can collect, or put a limit on the number of visits your site receives. UserFeedback Pro This plugin is the lite version of UserFeedback plugin that comes with all the features you’ll ever need including question templates, unlimited questions, device targeting, page targeting, advanced notifications, and a lot more. Click here to purchase UserFeedback Now. Full UserFeedback Feature List Easy Setup – Launch a user feedback survey in only a few seconds, with no coding or development needed Powerful Reporting – See feedback and results in realtime, right inside your WordPress Dashboard Unlimited Surveys – Create an unlimited number of user feedback surveys on your website Unlimited Questions – Ask any number of questions inside each survey Heatmaps – Visually see exactly what your users are clicking and focusing with device and UTM filtering Net Promoter Scores ® and Reports – Use our beautiful custom report to see feedback sorted by passives, promoters, and detractors Question types – Use text boxes, radio buttons, checkboxes, star ratings to collect feedback Page Level targeting – Specify surveys to run on your entire site or certain pages like your posts Device targeting – Launch surveys for specific devices like mobile, desktop, or tablet for feedback Conditional Logic – Display surveys automatically to users who have not completed a specific survey Time based Targeting – Run user feedback surveys during certain dates or times or schedule in the future Advanced Targeting – Cookie based survey targeting, URL based, and more options for power users Question Templates – Use our 20+ prebuilt templates to collect feedback instantly for all types of situations and websites Notifications – Send user feedback responses instantly to your team for immediate action or follow up MonsterInsights Integration – Automatically works with Google Analytics and MonsterInsights so you can segment survey takers Branding and Customization – Add your logo and colors to match your website’s branding standards Customized Confirmations – Customize thank you message or redirect users to a specific page page Required Fields and Random Answers – Ensure all of your questions are answered fully Data / Export – Analyze your results offline with our CSV export Geo Restricted Surveys – Easily limit surveys to a specific country to improve relevance Shortcodes – Embed a survey on a page or pop-up to collect in-the-moment feedback AI Summaries – Summarize verbatim feedback with actionable insights with a single click Have an idea for something else? Let us know and we’ll build it! After reading this full feature list, you can probably imagine how powerful our UserFeedback will be for getting new insights to start optimizing your website engagement in no time. Want to unlock all these features? Click here to purchase UserFeedback Now. Note for Beginners Like many WordPress plugins, UserFeedback is only available for self-hosted WordPress sites or paid WordPress.com Pro accounts. This means you will need to switch from WordPress.com to WordPress.org if you want to use this plugin on your WordPress site. Branding Guidelines UserFeedback(tm) is a trademark of MonsterInsights, LLC. When writing about UserFeedback, please make sure to uppercase the first letters of both words. UserFeedback (correct) User Feedback (incorrect) userfeedback (incorrect) userFeedback (incorrect)