FixSeal – Visual Feedback & Bug Reporter vs Mopinion Feedback Form

FixSeal is the easiest way to collect visual feedback and bug reports from WordPress site owners and clients. A floating button appears on your site. Click it, draw a box over any problem area, describe the issue, and submit — your developer or agency gets a rich, actionable notification instantly. No back-and-forth emails. No vague “the site is broken” messages. Whether you’re a freelancer managing client sites, an agency running dozens of WordPress installs, or a site owner who wants a direct line to your developer, FixSeal turns visual feedback into structured fix requests your team can act on immediately. Visual User Feedback & Bug Reporting Draw a selection box over any element on the page — no guessing where the issue is 4 request types: Fix a Bug, Improve This, Add Something, Security Concern Urgency levels: Whenever / This Week / URGENT File upload: images, video, PDF — up to 10 MB Built-in screen recording via browser MediaRecorder API Auto-captures full site context: page URL, browser, device, viewport, PHP version, active theme, WordPress version All reports saved as private posts in WordPress admin — no external database Fix Request Management Fix Requests dashboard — every submission in one place with full context Rich HTML email notification with screenshot preview, browser info, and site details Submitter receives an instant confirmation email Reply-to is set to the submitter so you can reply directly from your inbox Filter, search, and track status of every request Site Health Monitoring Automatic background checks every 6 hours via WP-Cron Monitors: SSL certificate, PHP errors, site speed, WordPress core updates, form health, Elementor status Email alerts when a check changes from OK to warning or critical Status overview on the FixSeal dashboard Broken Links & 301 Redirects Automatic 404 error logging with URL, referrer, and hit count Set 301 redirects directly from the admin — no .htaccess editing needed Admin debug bar on 404 pages (visible to admins only) Site Tools Cache Manager — purge cache from W3 Total Cache, WP Rocket, LiteSpeed Cache, WP Super Cache, Autoptimize One-Click Quick Fixes — clear Elementor CSS cache, flush permalinks, reset Gravity Forms locks, clear transients WP-Cron Inspector — view upcoming scheduled jobs, spot overdue or stuck events Fix Report — email a professional site health summary to yourself or your client Server Environment — PHP version, memory limit, WP_DEBUG status, file editor state Email Delivery (Free) Default WordPress mail (wp_mail) — zero configuration needed Custom SMTP — use your own mail server with no external account required Optional Pro / Agency add-ons Separate add-on plugins and services are available at fixseal.dmitru.com. They are not required for this WordPress.org plugin to work. FixSeal Pro add-on — Mailgun and SendGrid delivery, project-management integrations, webhooks, and ticket push workflows FixSeal Agency add-on — white-label overlay branding, booking CTAs, central client reporting, and multi-site workflow tools Developer-Friendly Zero frontend dependencies — vanilla JS, no jQuery, no React Scoped CSS — no conflicts with Elementor, Divi, Beaver Builder, or the block editor Small JS payload, loads asynchronously Multisite compatible FixSeal is built for WordPress developers, freelancers, and agencies who want a professional, self-hosted alternative to tools like UserFeedback, BugHerd, and Marker.io. The WordPress.org plugin works without a subscription, without sending client data to third parties, and without complexity. Pro & Agency Add-ons The free plugin on WordPress.org is fully functional and includes all core features. For API email delivery, integrations, and agency white-labeling, separate add-on plugins are available at fixseal.dmitru.com. FixSeal Pro add-on adds: Advanced mail-provider adapters and delivery diagnostics Jira, Linear, GitHub Issues, Teamwork, and webhook integrations Automatic and manual ticket push workflows FixSeal Agency add-on adds: White-label overlay branding Booking CTAs in the feedback popup Central client reporting and multi-site workflow tools The add-ons are installed separately and extend this plugin through WordPress hooks. No feature in the WordPress.org plugin requires a license key. External Services FixSeal does not send data to third-party services by default. The core plugin stores bug reports in WordPress and sends email using WordPress mail or the SMTP server configured by the site administrator. Custom SMTP This plugin can optionally send notification and confirmation emails through a custom SMTP server configured by the site administrator. Data sent through the configured SMTP server: – Email recipient and sender addresses – Email subject and message body – Bug report title, description, metadata, and links to uploaded files when included in the email No email is sent through a custom SMTP server unless the administrator selects Custom SMTP and saves SMTP credentials in the plugin settings. The SMTP service is chosen by the site administrator and is governed by that provider’s terms and privacy policy. Teamwork This WordPress.org plugin does not contact Teamwork by itself. A separately installed FixSeal add-on can optionally integrate with Teamwork (teamwork.com) to allow bug reports to be sent directly to a Teamwork project as tasks, with optional file attachments. This integration is only active when the site administrator installs the add-on and explicitly configures Teamwork credentials in the add-on settings. It is never triggered automatically by this WordPress.org plugin. Data sent to Teamwork by the separate add-on: – Bug report title, description, and metadata (when creating a task) – Screenshot or attachment files (when file upload is enabled) – Teamwork account credentials (API key and site URL, used for authentication) No data is sent unless the add-on is installed, the integration is configured, and a bug report is submitted. Teamwork Terms of Service: https://www.teamwork.com/legal/terms-of-service/ Teamwork Privacy Policy: https://www.teamwork.com/legal/privacy-notice/

Let’s say that you want to capture user feedback on your WordPress website. This Feedback Form plugin makes that easy and is completely free. Simply go to Settings → Mopinion Feedback Form in your website admin dashboard, and activate the Mopinion feedback form on your website. A feedback button will be visible on your website. With the feedback form you can capture suggestions, bugs and compliments, and collect visual feedback (screenshots) about individual page elements. All feedback collected will be available on your personal Mopinion account, at https://app.mopinion.com, or it can be emailed straight in to your email inbox. The feedback form is completely customisable, so easily add or change feedback questions, add your own design and logo, setup your own language and use pro-active and exit-intent triggers to decide where you want to show or hide your feedback form. If you want to add the feedback form to specific articles (post, page, custom post type), then you can use the deployment section within your Mopinion account: https://app.mopinion.com/survey/manage#tab_deployment_pane. Works or broken? Please, consider to vote for this plugin. When you vote for broken, be so kind and tell in the Forum what is broken. Maybe we might be able to fix it to make the plugin also work for you. We need your support It is very hard to continue development and support for this free plugin without contributions from users like you. If you enjoy using our plugin and find it useful, please consider for registering a paid version in your Mopinion account: https://app.mopinion.com/account/billing. Your paid plan will help encourage and support the plugin’s continued development and better user support. Also it offers many additional features such as advanced dashboarding/reporting and text analytics. Features Feedback forms: Improve the performance and user experience of your website with fully customisable feedback forms. Visual user feedback: Collect visual feedback (screenshots) to understand what your visitors want and what’s preventing them from achieving it. Feedback form triggering: Ask the right questions at the right moment to truly understand why your visitors are not converting… Reporting & analysis: Take full control of your feedback data visualisations and analyses. Text and sentiment analytics: Our native text analysis technology helps you explore huge amounts of data. Collaborate & Engage: We bring you from insights to action. On plugin uninstall Mopinion options data is also deleted from your database.