FeedFocal vs Interakt

FeedFocal is a data analytics platform for collecting user feedback data. We have a range of surveys designed to collect feedback from your users at different points along the customer journey, which helps you identify areas to focus on when improving your user experience (UX). We’re passionate about user experience, and know how important user feedback is to the success of any website or business in general. So get started today with the free FeedFocal plugin. Create surveys in seconds and begin collecting valuable user feedback to improve your user experience. Create and track your performance in key feedback areas, including customer satisfaction and customer effort surveys. Find out how your users really feel and where you need to improve to make sure your users are happy with your service. Our surveys take seconds to create and take seconds to complete! Then see your results in beautiful simple to understand charts. Check us out at feedfocal.com for more information. Copyright The following opensource projects have been used in developing this plugin. Thanks to the author for the creative work they made. All creative works are licensed as being GPL or GPL compatible.

CAPTURE.ENGAGE.RETAIN Interakt is a simple All-in-One Customer Engagement platform. With Interakt you can import and manage all your Leads & Users, send Emails campaigns, create powerful web & push notifications, resolve helpdesk tickets, help site visitors through Live-Chat and provide the ease of a FAQ page to all your customers. 360° LEAD CAPTURE Capture Leads in every possible way. Import existing leads, divide them in segments and nurture them in realtime. CONSOLIDATE USER DATA Capture user sessions, activities & dynamics with rich profiling for every user. Create segments and track their progress. POWERFUL EMAIL AUTOMATION Customize templates to send automated marketing & transactional emails. Engage users and view email stats. ENGAGE WITH LIVE CHAT Engage visitors & provide live support to exisiting users. Use a customizable chat window or the offline mode. KEEP USERS INFORMED Announce new features or target segments with special offers. Use customizable & trackable web notifications. GATHER FEEDBACK & RETAIN Create feedback forms to gather suggestions, ideas, & issues. Analyze all this in one place to improve. This plugin generates the Javascript install code to integrate all of this functionality into your WordPress-powered web app. You can also optionally send extra custom data about your users. Interakt Interakt.co simplifies customer data analysis, marketing and support. Our integrated crm, email marketing and live chat allows you to engage, retain and support your customers from one single dashboard. 360° LEAD CAPTURE Capture Leads in every possible way. Import existing leads, divide them in segments and nurture them in realtime. CONSOLIDATE USER DATA Capture user sessions, activities & dynamics with rich profiling for every user. Create segments and track their progress. POWERFUL EMAIL AUTOMATION Customize templates to send automated marketing & transactional emails. Engage users and view email stats. ENGAGE WITH LIVE CHAT Engage visitors & provide live support to exisiting users. Use a customizable chat window or the offline mode. KEEP USERS INFORMED Announce new features or target segments with special offers. Use customizable & trackable web notifications. GATHER FEEDBACK & RETAIN Create feedback forms to gather suggestions, ideas, & issues. Analyze all this in one place to improve. This plugin generates the Javascript install code to integrate all of this functionality into your WordPress-powered web app. You can also optionally send extra custom data about your users.