FeedFocal vs FixSeal – Visual Feedback & Bug Reporter

FeedFocal is a data analytics platform for collecting user feedback data. We have a range of surveys designed to collect feedback from your users at different points along the customer journey, which helps you identify areas to focus on when improving your user experience (UX). We’re passionate about user experience, and know how important user feedback is to the success of any website or business in general. So get started today with the free FeedFocal plugin. Create surveys in seconds and begin collecting valuable user feedback to improve your user experience. Create and track your performance in key feedback areas, including customer satisfaction and customer effort surveys. Find out how your users really feel and where you need to improve to make sure your users are happy with your service. Our surveys take seconds to create and take seconds to complete! Then see your results in beautiful simple to understand charts. Check us out at feedfocal.com for more information. Copyright The following opensource projects have been used in developing this plugin. Thanks to the author for the creative work they made. All creative works are licensed as being GPL or GPL compatible.

FixSeal is the easiest way to collect visual feedback and bug reports from WordPress site owners and clients. A floating button appears on your site. Click it, draw a box over any problem area, describe the issue, and submit — your developer or agency gets a rich, actionable notification instantly. No back-and-forth emails. No vague “the site is broken” messages. Whether you’re a freelancer managing client sites, an agency running dozens of WordPress installs, or a site owner who wants a direct line to your developer, FixSeal turns visual feedback into structured fix requests your team can act on immediately. Visual User Feedback & Bug Reporting Draw a selection box over any element on the page — no guessing where the issue is 4 request types: Fix a Bug, Improve This, Add Something, Security Concern Urgency levels: Whenever / This Week / URGENT File upload: images, video, PDF — up to 10 MB Built-in screen recording via browser MediaRecorder API Auto-captures full site context: page URL, browser, device, viewport, PHP version, active theme, WordPress version All reports saved as private posts in WordPress admin — no external database Fix Request Management Fix Requests dashboard — every submission in one place with full context Rich HTML email notification with screenshot preview, browser info, and site details Submitter receives an instant confirmation email Reply-to is set to the submitter so you can reply directly from your inbox Filter, search, and track status of every request Site Health Monitoring Automatic background checks every 6 hours via WP-Cron Monitors: SSL certificate, PHP errors, site speed, WordPress core updates, form health, Elementor status Email alerts when a check changes from OK to warning or critical Status overview on the FixSeal dashboard Broken Links & 301 Redirects Automatic 404 error logging with URL, referrer, and hit count Set 301 redirects directly from the admin — no .htaccess editing needed Admin debug bar on 404 pages (visible to admins only) Site Tools Cache Manager — purge cache from W3 Total Cache, WP Rocket, LiteSpeed Cache, WP Super Cache, Autoptimize One-Click Quick Fixes — clear Elementor CSS cache, flush permalinks, reset Gravity Forms locks, clear transients WP-Cron Inspector — view upcoming scheduled jobs, spot overdue or stuck events Fix Report — email a professional site health summary to yourself or your client Server Environment — PHP version, memory limit, WP_DEBUG status, file editor state Email Delivery (Free) Default WordPress mail (wp_mail) — zero configuration needed Custom SMTP — use your own mail server with no external account required Optional Pro / Agency add-ons Separate add-on plugins and services are available at fixseal.dmitru.com. They are not required for this WordPress.org plugin to work. FixSeal Pro add-on — Mailgun and SendGrid delivery, project-management integrations, webhooks, and ticket push workflows FixSeal Agency add-on — white-label overlay branding, booking CTAs, central client reporting, and multi-site workflow tools Developer-Friendly Zero frontend dependencies — vanilla JS, no jQuery, no React Scoped CSS — no conflicts with Elementor, Divi, Beaver Builder, or the block editor Small JS payload, loads asynchronously Multisite compatible FixSeal is built for WordPress developers, freelancers, and agencies who want a professional, self-hosted alternative to tools like UserFeedback, BugHerd, and Marker.io. The WordPress.org plugin works without a subscription, without sending client data to third parties, and without complexity. Pro & Agency Add-ons The free plugin on WordPress.org is fully functional and includes all core features. For API email delivery, integrations, and agency white-labeling, separate add-on plugins are available at fixseal.dmitru.com. FixSeal Pro add-on adds: Advanced mail-provider adapters and delivery diagnostics Jira, Linear, GitHub Issues, Teamwork, and webhook integrations Automatic and manual ticket push workflows FixSeal Agency add-on adds: White-label overlay branding Booking CTAs in the feedback popup Central client reporting and multi-site workflow tools The add-ons are installed separately and extend this plugin through WordPress hooks. No feature in the WordPress.org plugin requires a license key. External Services FixSeal does not send data to third-party services by default. The core plugin stores bug reports in WordPress and sends email using WordPress mail or the SMTP server configured by the site administrator. Custom SMTP This plugin can optionally send notification and confirmation emails through a custom SMTP server configured by the site administrator. Data sent through the configured SMTP server: – Email recipient and sender addresses – Email subject and message body – Bug report title, description, metadata, and links to uploaded files when included in the email No email is sent through a custom SMTP server unless the administrator selects Custom SMTP and saves SMTP credentials in the plugin settings. The SMTP service is chosen by the site administrator and is governed by that provider’s terms and privacy policy. Teamwork This WordPress.org plugin does not contact Teamwork by itself. A separately installed FixSeal add-on can optionally integrate with Teamwork (teamwork.com) to allow bug reports to be sent directly to a Teamwork project as tasks, with optional file attachments. This integration is only active when the site administrator installs the add-on and explicitly configures Teamwork credentials in the add-on settings. It is never triggered automatically by this WordPress.org plugin. Data sent to Teamwork by the separate add-on: – Bug report title, description, and metadata (when creating a task) – Screenshot or attachment files (when file upload is enabled) – Teamwork account credentials (API key and site URL, used for authentication) No data is sent unless the add-on is installed, the integration is configured, and a bug report is submitted. Teamwork Terms of Service: https://www.teamwork.com/legal/terms-of-service/ Teamwork Privacy Policy: https://www.teamwork.com/legal/privacy-notice/