FCNet Order Alerts & Chat for WooCommerce vs ZAFS Alert For Slack

WhatsApp is one of the most widely used communication platforms globally. With this plugin, you can automatically send WhatsApp messages to your customers when their WooCommerce order status changes. Features: Automated WhatsApp notification when a customer places an order (Processing status). Automated WhatsApp notification when an order is shipped (custom “Shipped” status included). Automated WhatsApp notification when an order is completed. Automated WhatsApp notification when an order is cancelled. Elegant “WhatsApp Live Chat” floating button for the frontend with customizable alignment, tooltip text and display delay. Connect your own API provider (UltraMsg, Twilio). No hidden fees or extra commissions! Dynamic message templates with placeholders ([order_id], [first_name], [last_name], [total], [phone]). Built-in setup wizard for quick onboarding. Multi-language support (English / Turkish). For more details: FC Plugins External services This plugin connects to external third-party services to send WhatsApp messages to your customers. Below is a detailed description of each service used: UltraMsg This plugin connects to the UltraMsg API to send WhatsApp messages to customers when their WooCommerce order status changes. UltraMsg is a third-party WhatsApp messaging gateway. What data is sent: The customer’s phone number (from the WooCommerce billing information) and the message text (generated from user-configured templates containing order details such as order ID, customer name, and order total). When data is sent: Each time a WooCommerce order status changes to processing, shipped, completed, or cancelled — provided that the store administrator has configured the UltraMsg API credentials and a message template for that status. Service website: https://ultramsg.com Terms of Use: https://ultramsg.com/terms-conditions.php Privacy Policy: https://ultramsg.com/privacy-policy.php Twilio This plugin can optionally connect to the Twilio API as an alternative messaging gateway for sending WhatsApp messages to customers. What data is sent: The customer’s phone number and the message text (same as above). When data is sent: Same conditions as UltraMsg, when Twilio is selected as the active API provider. Service website: https://www.twilio.com Terms of Use: https://www.twilio.com/en-us/legal/tos Privacy Policy: https://www.twilio.com/en-us/legal/privacy

ZAFS Alert For Slack sends messages to your Slack workspace when important events happen on your WordPress site. This plugin is developed by Zohaib Murtaza and is not affiliated with, endorsed by, or sponsored by Slack. Create multiple notification rules — each with its own Slack app, channel, event, and custom message template. Use dynamic variables like {post_title}, {user_login}, or {order_total} in your messages. WordPress events include published posts, new user registrations, and new comments. WooCommerce support — when WooCommerce is active, you can also notify Slack about new orders, order status changes, low stock, and new products. Features Save multiple Slack apps (name + bot token) and reuse them across notifications Multiple notification rules (different apps, channels, and events per rule) Connect with a Slack Bot User OAuth Token (xoxb-...) Load and select channels from your workspace Custom message templates with merge tags Send test messages before going live Encrypted token storage at rest Export and import apps and notifications as JSON (backup, migration) WordPress events: post published, user registered, comment posted WooCommerce events (when WooCommerce is active): product created, new order, order status changed, low stock Slack setup Create a Slack app at api.slack.com/apps Add Bot Token Scopes: channels:read, groups:read (required for private channels), chat:write Install the app to your workspace and copy the Bot User OAuth Token Invite the bot to the channel: /invite @YourBot Paste the token in the plugin and click Load channels Privacy Slack bot tokens and notification settings are stored in your WordPress database (tokens are encrypted at rest). No data is sent to the plugin author. External services This plugin connects to Slack (Slack Technologies, LLC) through the Slack Web API at https://slack.com/api/. Slack is required to verify bot tokens, list channels, and deliver alert messages you configure. What is sent and when When you save a Slack app — the plugin sends your Bot User OAuth Token to Slack (auth.test) to verify the token and read the workspace name. When you click Load channels — the plugin sends the token to Slack to list channels your bot can access (conversations.list and related methods). When you send a test message or a notification fires — the plugin sends the token, target channel ID, and the message text (built from your template and event data such as post title, user login, order total, or product name) to Slack (chat.postMessage). You choose which events trigger notifications. If WooCommerce is active, order-related templates may include billing email, order totals, and product details you include in the message template. Service provider Slack Technologies, LLC — Terms of Service, Privacy Policy. This plugin is not affiliated with Slack. Use of Slack is subject to your workspace agreement with Slack.