FCChat Widget vs Gobot – Sales Boosting Chatbot

IMPORTANT UPDATE: Existing users, please update your host value to ‘chat.fastcatsoftware.com’. DEMO http://www.fastcatsoftware.com/wp3.3/ MOST RECENT FEATURES Version 3.8 Continues to improve the mobile experience. Styling has also been updated. Versions 3.6 introduces BlogChat. Just as you have a comments section for each topic on your blog, BlogChat gives you a dedicated chat room for each of your blog entries. To learn more about BlogChat, visit this page:http://www.fastcatsoftware.com/chat/userguide/chatbox.asp Up Next We are currently working on WebRTC video chat, which does not require Flash, and which would run on a variety of mobile devices. We are also programmable interface so that you can add your own custom features to the chat. NEWS We have a new widget made specifically for WordPress Blogs. Check it out here: https://wordpress.org/plugins/blogchat-chat-system/ UPGRADE NOTICE Upgrading to version 3.5.x.x will automatically switch your chat to the new chat server (v2.3). This process takes 1-2 min. During this time, your chat will not function properly. Keep trying to reconnect for a few minutes until the transfer is complete. After upgrading, make sure you clear your browser cache and refresh the page. Upgrading from a version prior to 3.4.2.1: If you have changed the default location of the full page chat, you will need to copy the new fcchat/html/chat/index.php file to this location, and set $FCCHAT_BASE_URL once again. When you upgrade to a new version, any customizations you made to the chat files will be erased. In order to save those changes, do the following: Make backup copies of any files that you have altered. You may wish to make backups of the following folders: (fcchat/config, fcchat/languages, fcchat/styles, fcchat/html/config). Place them in a safe place where they will not be deleted. Next install the new version. Finally, manually copy the changes you made to the old files into the current version’s files. Do not replace the new files with the old files, as the structure of the new files may have changed; but instead, use the wordpress file editor to make the changes line by line. FEATURE LIST: Real time text chat Video Chat: 1 on 1 video chat and video conferencing (6 Simulaneous Cams) Full Page Mode: Launch Chat into a separate tab Public rooms/Private Rooms Instant messaging/Private Chat Facebook Connect Post Youtube videos (thumbnail with link) simply by entering the url of the video. Upload images User profiles Country Flags Coloaborative document Doodlepad Transliteration Two player games Customized buttons with content dialog boxes in the chat toolbar. Split-screen Mode: Show the chat side by side with your site Language translation feature Assign titles to users Customizable smileys/avatars Customizable sounds Customizable language templates Customizable style templates Administration/moderation panel Web based file editor SERVICE ACTIVATION – SERVICES HOSTED BY FASTCATSOFTWARE.COM In order to use this widget, you will need to sign up for a subscription to the chat service on www.fastcatsoftware.com. Follow the “Installation” tab for more specific instructions. This is a paid service, however, you will receive a free trial when you sign up. Subscriptions start at only 20 cents per month. You may view all our subscription plans here: http://www.fastcatsoftware.com/chat/activation.aspx SERVICES PROVIDED When you install the FCChat Widget, you will only be installing the chat client on your site. Your chat server (meaning your chat data) will be hosted at www.fastcatsoftware.com, on our servers.

Over 10,000 companies of all sizes use Gobot to automatically generate qualified leads, answer customer questions, help visitors find the perfect product/service, collect customer feedback, send personalized emails, schedule appointments, and much more – no programming skills needed. There have been millions of questions answered, leads generated, and meetings booked by Gobot. Gobot helps you grow your sales, automatically answer customer questions, get more email subscribers, book meetings, and more by engaging your website visitors at just the right time and place! Use one of our 100+ popular bot templates or easily create your own bot using our drag n’ drop bot builder – no programming skills needed! Gobot’s integration with WordPress means you will be up and running in under a minute. Visitors who chat with a Gobot conversational shopping bot are far more likely to make a purchase online than those who don’t. Help shoppers find the perfect product, quickly grow your email list, boost your conversion rate, and automatically book qualified meetings, all in real time, with a virtual sales assistant that generates new opportunities 24/7. Instantly answer questions, reduce ticket volume, and boost customer satisfaction. Increase customer satisfaction by automatically answering customer’s common questions. Instantly identify & respond to new questions, or automatically hand-off to your existing support tool as needed. Gather actionable feedback & data with conversational chatbot forms and surveys. Transform feedback & data collection into a real-time, conversational experience. Ask the right questions at the right time, and automatically ask personalized, intelligent follow-up questions. How does Gobot work? Pick from 100+ pre-built plug n’ play bot templates or use Gobot’s intuitive and simple drag n’ drop builder to easily build chatbots that match your store’s style. Click Publish and your bot appears on your site and engages your visitors! Your bot can be up and running in under a minute. Match colors, add your logo, set the position, and change to your native language. Easily connect Gobot to your existing help desk, CRM, live chat tool, email marketing tool, and much more. Analyze your bot’s chats, visualize where people are dropping off, view email conversion rate, download a CSV of collected user responses, study survey results, and much more. Advanced Page Level Targeting and Behavior Personalization Gobot allows you to create a highly targeted message based on the specific page or traffic referral source your visitor followed to arrive at your site. This allows you to segment your email list and group your subscribers based on their interest and interaction with your website. Segmentation allows you to send relevant emails to your subscribers to achieve higher open rates, higher click through rates, increased sales and revenue, greater customer retention, and a lower unsubscribe rate. Gobot can also be triggered when your visitors scroll to a particular spot on your website or at the precise moment your visitors are about to leave. This allows you to re-engage visitors and encourage subscription. Full Features List: 100+ bot templates (responsive & mobile-friendly) Automatically answer customer questions & create a knowledge base Built-in email marketing & automation features Use webhooks to send collected data to any tool you use Poll functionality for polling your visitors 0-10 Surveys for gauging level of satisfaction with your site Form functionality with CSV output to spreadsheets Calendar functionality for scheduling calls and meetings Social buttons for promoting shares/likes/follows Powerful page level targeting to build a hyper-segmented email list Custom analytics to tell you which bots are converting the best Exit sensitive triggered bots for converting abandoning website visitors into subscribers and customers Scroll-triggered & geographic location-specific bots for enhanced conversion rates Timed bots – display opt-ins after a certain time or on second pageview Automatically tag particular visitors for follow-up Easy integration with popular email marketing service providers Color & style match your brand Join 10,000+ other companies and add Gobot to your store today. Start automatically answering customer questions, generating qualified leads, helping shoppers find the perfect product, collecting customer feedback, sending personalized emails, scheduling appointments, and much more – no programming skills needed. Gobot is a trademark of Gobot LLC.