Live Chat with Messenger Customer Chat vs Customer Support Ticket System & Helpdesk

Support your customers via Facebook Live Chat. Facebook Messenger has over 1 billion active monthly users Permanent chat history available for both store owner and customer Zotabox is a premium plugin with a 30 day free trial (no credit card req’d) and a 30 day money back guarantee for our package of 20+ promotional sales tools. Zotabox is an easy to use package of 20+ promotional sales tools for your website. YOUR ZOTABOX PACKAGE INCLUDES: Easy Popup – to promote your specials and increase your subscribers with custom images, timers and coupons Header Bar – to promote your specials and increase your subscribers. Countdown timer and coupons included. Landing Page Builder – create new landing pages with ease Slider – slide out box to promote specials, video, collect emails etc. Push Notifications – collect subscribers and send out push notifications Contact Form Builder – customize fields, departments, attach files, auto-response etc. Facebook Live Chat – Support your customers via Facebook Social Buttons – encourage followers to join your site Easy Store Locator – make it easy for your customers to find you Testimonial – have your customers promote for you Social Review – automatically display your latest facebook or google reviews Notification Box – fade in notification boxes to promote your products Stickers – promote latest news, new arrivals, blogs etc Promo Box – to promote sales, products, new arrivals Easy Banner – upload your custom image and link to any page Social Mobile Tools – so customers can contact you on mobile EU Cookie Notification – ask EU visitors to accept cookies Back to Top Buttons – enhanced, stylish back to top buttons Extra Features: Zotabox is integrated with 20+ email service providers including Mailchimp, Constant Contact, Aweber, Get Response & Campaign Monitor etc. Zotabox is also integrated with 20 + social accounts including Facebook, Twitter, Google Plus, Youtube, Instagram, Pinterest, Linked In etc. Add countdown timers, custom images, coupons, email capture fields to tools Loads asynchronously. Won’t slow down your website. No coding needed. Fully customizable. Google Analytics and Facebook Pixel Integration Custom CSS and Custom HTML available User-friendly and responsive design. Mobile friendly Targeting Rules Include: Display on Certain Pages Time on Site Scroll Down Page Minimum Screen Size Exit Intent (for some tools) New, Returning Visitor Set Display/Expire Date Geo Targeting Premium Plans: Starter – 3,000 customer visits per month. $9.99/month. Premium versions of all tools. Express – 15,000 customer visits per month. $19.99/month. Premium versions of all tools. Premium versions of all tools. Platinum – 150,000 customer visits per month – $49.99/month. All Plans include: multiple websites, multiple tools on same website, no branding, email service integration, custom CSS, custom images, google analytics integration etc. Guarantee: Get your first payment back if you do not increase your sales in 30 days. Custom Plans also available. See our full pricing plan here. Works great with Ecwid Shopping Cart plugin. To avoid conflicts with custom themes we recommend manually embedding our code. ABOUT ZOTABOX Zotabox is based in Hanoi, Vietnam. We have built high quality website marketing tools to increase your sales since 2013. Zotabox includes 20+ onsite tools to boost your sales and get more subscribers. Note: Zotabox is a 3rd party service provider. A Zotabox account will be created automatically and you can delete it at any time. You will receive important account, informational and promotional emails from us and remarketing ads via Google Adwords. For information to opt out of these ads and emails at any time, please visit our privacy page. Arbitrary section 1

WP Ticket lets you manage all customer support requests directly from your website. Customers submit tickets through a simple frontend form, and you handle everything from your WordPress dashboard — no external helpdesk software required. Up and running in minutes. Works for freelancers, agencies, small businesses, and internal IT teams. Who is this for? * Businesses that want to handle customer inquiries from their own website * Agencies managing support for multiple clients * IT teams running an internal helpdesk * WooCommerce or Easy Digital Downloads store owners Free Features * Frontend ticket submission form (shortcode or block) * Assign tickets to support agents * Set ticket priority and status * Email notifications for customers and agents * Agent management with dedicated agent pages * Role-based access (Agent and Manager roles) * Responsive design — works on all devices * Spam protection with CAPTCHA support * Restrict ticket submission to logged-in users only * Customizable form fields from plugin settings * No coding required See WP Ticket in Action Premium Features (Pro & Enterprise) * File attachments on tickets * Canned responses for faster replies * Departments for organizing support teams * Custom fields for tickets * Advanced search and filtering * SLA tracking and automation rules * WooCommerce integration * Easy Digital Downloads integration * MailChimp integration * CSV import/export * Real-time helpdesk dashboard with stats and charts * And much more View Live Demo | Documentation