Live Chat with Messenger Customer Chat vs Papaya Assist – AI Chatbot for WordPress (RAG Knowledge Base Support)

Support your customers via Facebook Live Chat. Facebook Messenger has over 1 billion active monthly users Permanent chat history available for both store owner and customer Zotabox is a premium plugin with a 30 day free trial (no credit card req’d) and a 30 day money back guarantee for our package of 20+ promotional sales tools. Zotabox is an easy to use package of 20+ promotional sales tools for your website. YOUR ZOTABOX PACKAGE INCLUDES: Easy Popup – to promote your specials and increase your subscribers with custom images, timers and coupons Header Bar – to promote your specials and increase your subscribers. Countdown timer and coupons included. Landing Page Builder – create new landing pages with ease Slider – slide out box to promote specials, video, collect emails etc. Push Notifications – collect subscribers and send out push notifications Contact Form Builder – customize fields, departments, attach files, auto-response etc. Facebook Live Chat – Support your customers via Facebook Social Buttons – encourage followers to join your site Easy Store Locator – make it easy for your customers to find you Testimonial – have your customers promote for you Social Review – automatically display your latest facebook or google reviews Notification Box – fade in notification boxes to promote your products Stickers – promote latest news, new arrivals, blogs etc Promo Box – to promote sales, products, new arrivals Easy Banner – upload your custom image and link to any page Social Mobile Tools – so customers can contact you on mobile EU Cookie Notification – ask EU visitors to accept cookies Back to Top Buttons – enhanced, stylish back to top buttons Extra Features: Zotabox is integrated with 20+ email service providers including Mailchimp, Constant Contact, Aweber, Get Response & Campaign Monitor etc. Zotabox is also integrated with 20 + social accounts including Facebook, Twitter, Google Plus, Youtube, Instagram, Pinterest, Linked In etc. Add countdown timers, custom images, coupons, email capture fields to tools Loads asynchronously. Won’t slow down your website. No coding needed. Fully customizable. Google Analytics and Facebook Pixel Integration Custom CSS and Custom HTML available User-friendly and responsive design. Mobile friendly Targeting Rules Include: Display on Certain Pages Time on Site Scroll Down Page Minimum Screen Size Exit Intent (for some tools) New, Returning Visitor Set Display/Expire Date Geo Targeting Premium Plans: Starter – 3,000 customer visits per month. $9.99/month. Premium versions of all tools. Express – 15,000 customer visits per month. $19.99/month. Premium versions of all tools. Premium versions of all tools. Platinum – 150,000 customer visits per month – $49.99/month. All Plans include: multiple websites, multiple tools on same website, no branding, email service integration, custom CSS, custom images, google analytics integration etc. Guarantee: Get your first payment back if you do not increase your sales in 30 days. Custom Plans also available. See our full pricing plan here. Works great with Ecwid Shopping Cart plugin. To avoid conflicts with custom themes we recommend manually embedding our code. ABOUT ZOTABOX Zotabox is based in Hanoi, Vietnam. We have built high quality website marketing tools to increase your sales since 2013. Zotabox includes 20+ onsite tools to boost your sales and get more subscribers. Note: Zotabox is a 3rd party service provider. A Zotabox account will be created automatically and you can delete it at any time. You will receive important account, informational and promotional emails from us and remarketing ads via Google Adwords. For information to opt out of these ads and emails at any time, please visit our privacy page. Arbitrary section 1

Papaya Assist is an AI chatbot plugin for WordPress that turns your website into a smart support system powered by Retrieval-Augmented Generation (RAG). Instead of generic AI answers, the chatbot responds using your own content — including FAQs, product documentation, help articles, policies, and manuals. This makes it ideal for customer support, knowledge bases, SaaS onboarding, and eCommerce support automation. With Papaya Assist, you can deploy a fully functional AI support chatbot in minutes — no coding, no training models, and no complex setup required. The chatbot appears as a floating chat widget on every page of your WordPress site and works seamlessly on desktop and mobile. Key Features: AI chatbot for WordPress powered by OpenAI and RAG Upload documents (PDF, DOCX, TXT) to build your knowledge base Automatic AI customer support based on your website content One-click setup from WordPress admin (no external setup required) Fully customizable chat widget (colors, title, branding) Real-time streaming AI responses for natural conversation experience Secure document processing with vector search (Pinecone) Mobile-friendly chat widget with fullscreen mobile mode Lightweight frontend — no heavy CSS or JS libraries Works with most WordPress themes and caching plugins How It Works: Install and activate Papaya Assist Sign up or log in from your WordPress dashboard Upload your documents (FAQ, guides, manuals, policies) Click “Process Documents” to build your AI knowledge base The chatbot automatically answers visitor questions using your content Third-Party Services This plugin uses external services provided by Papaya Assist to deliver AI chatbot functionality. No data is sent to third-party services until you activate the plugin and connect an account. Papaya Assist Admin API URL: https://34i2s32sx774dqpo6wssfi2jzy0ycwmw.lambda-url.us-east-1.on.aws Purpose: Account login, authentication, document upload, ingestion, usage tracking, and account management Data sent: email, API key, tenant ID, file metadata, and passwords (secure HTTPS) Papaya Assist Chat API URL: https://iirqt9b6h3.execute-api.us-east-1.amazonaws.com/Prod/chat Purpose: Non-streaming chatbot responses Data sent: visitor messages, conversation history (last 10 messages), tenant ID Papaya Assist Streaming API URL: https://dd63bb6z7j4r7pyiwvi5sqmhcq0gsgyz.lambda-url.us-east-1.on.aws/ Purpose: Real-time streaming AI chat responses (default mode) Data sent: visitor messages, conversation history (last 10 messages), tenant ID Papaya Assist Authentication URL: https://weng.ca/auth/chatbot/ Purpose: Sign up / login for plugin activation Data sent: tenant ID (URL parameter only) Amazon S3 (Document Storage) Purpose: Secure document storage for uploaded knowledge base files Data sent: full document contents via presigned upload URLs OpenAI API URL: https://api.openai.com Purpose: AI response generation and document embedding (RAG processing) Data sent: user queries, conversation context, and document content Terms: https://openai.com/terms/ Privacy: https://openai.com/privacy/ Pinecone Vector Database URL: https://pinecone.io Purpose: Stores embeddings for document-based semantic search (RAG retrieval) Data sent: vector embeddings generated from uploaded documents Terms: https://www.pinecone.io/terms/ Privacy: https://www.pinecone.io/privacy/ All services are hosted on AWS (us-east-1). By activating this plugin and creating an account, you agree to Papaya Assist Terms and Privacy Policy: https://weng.ca/terms https://weng.ca/privacy