ccRobot vs FAQtastic

Need a simple and easy-to-use virtual assistant plugin for your WordPress website? Look no further, ccRobot.ai’s virtual assistant and Live Chat widget is the ultimate solution to help your business manage customer inquiries and automate repetitive tasks. NO coding is required! Overview Our plugin is designed to help business owners and website managers save time and improve their customer experience (CX) by providing instant responses and assistance. With our plugin, you can easily manage customer inquiries and automate repetitive tasks, all while providing a personal touch to your customer interactions. The plugin comes with a chatbot that can handle customer inquiries 24/7, providing instant responses and redirecting inquiries to the appropriate department or person. This chatbot uses cx automation technology to provide personalized responses based on customer preferences, helping to improve customer satisfaction and loyalty. Our plugin is also cost-effective, and scalable, allowing you to easily manage customer inquiries as your business grows without the need to hire additional staff. With our Virtual Assistant and Live Chat Plugin for WordPress, you can enjoy the benefits of a live chat and chatbot solution at a fraction of the cost, and improve your customer service, helping your business grow. In addition to our livechat and chatbot capabilities, our plugin also provides omni-channel assistance to customers. This means that you can provide support to your customers via their preferred channels, including WhatsApp, Facebook Messenger, SMS, Phone and many more. With our plugin, you can ensure that your customers receive the support they need, when they need it, no matter how they prefer to communicate. This feature helps your business to reach customers where they are and increase the chances of conversion and satisfaction. Our plugin makes it easy for you to manage all of your customer interactions in one place, regardless of the channel they prefer. This allows you to provide a seamless customer experience and improve customer satisfaction. With our plugin, you can ensure that your customers have a positive experience with your business, no matter how they choose to communicate with you. ccRobot.ai is powered by artificial intelligence and machine learning which makes it possible to improve service quality, efficiency, and effectiveness by automating client interactions in a personalized manner that can be seamlessly added to your website.

This plugin aims to make access to your knowledge base as easy as possible. It provides a new enhanced FAQ custom post-type and a topic/thematic taxonomy, so that your questions can be well organized. The 3 in 1 plugin You will be able to add: Frequently Asked Questions page, organized by thematics Chatbot with autocompleter on questions to directly access to answers Dashboard chatbot with direct access to official WordPress help pages Four fantastic features: Elastic layout: The FAQ pattern displays the FAQ in an accordion layout by topics and thematics. Invisible friction: Prefectly integrated in the WordPress ecosystem, everything is customizable, features are lean and extensible. Strong things: Add context to your questions, each question as its own URL in order to improve SEO Hot access: The chatbot allows your visitors to access questions from everywhere, suggestions come from questions/contexts so you can handle synomyms or more accurate answers.