AI Chatbot for WooCommerce
Emporiqa is an AI chatbot for WooCommerce with no monthly fee and no API key to paste. You pay $0.25 when it talks to a shopper, and nothing in the months it doesn’t. The model cost is inside that rate, so no second bill arrives. You start with $25 of signup credit, about 100 conversations, and no card is required. It sells and it answers support questions, in 65+ languages, from your own synced catalog. Open the live demo store and ask for a product it does not sell: it says so instead of inventing one. That demo sells electronics; the behavior is the same on any catalog. Unedited conversations, refusals left in, are on the proof page. What it does Recommends by meaning, not keyword: “waterproof winter boots under 80, size 9” returns only what matches all four conditions Answers “too expensive” with alternatives you already sell, and asks which size or colour rather than guessing Visual search: finds the closest thing you stock from a photo a shopper uploads Adds the item to the WooCommerce cart, with your own stock and variation checks Answers shipping, returns and policy questions from your synced pages, and looks up an order from a number and email Lets anyone on your team take over a live conversation, reading it from the first message with your saved replies to hand Alerts your team in Slack, Microsoft Teams, Discord, Google Chat or email; outside your business hours it takes an email or phone number Reports which chats ended in a purchase, with the revenue attributed to chat Answers and wording you control Write your own answers as pages in the Emporiqa dashboard, up to 25 per store and 10 languages each, and a sync from your shop never touches them. Under Settings and How the chat writes, pick one of four tones, Standard, Friendly, Professional or Concise, and leave short wording notes, in general and per situation. That changes wording only: stock, prices and orders come from your store, and “never say something is out of stock” is ignored on purpose. The chat tells shoppers it is an AI The default greeting tells the shopper they are talking to your store’s AI assistant, in every language the chat speaks, which is the disclosure the EU AI Act asks for. If you rewrite the greeting, keep that disclosure in it: one that drops it is refused when you save, and the Emporiqa terms (section 8.6) treat removing it, including through custom CSS or code, as a breach. Built for WooCommerce Simple, variable, grouped and external products. HPOS. WPML and Polylang. Multi-currency via WOOCS, WPML Multi-Currency, WooCommerce Payments and Aelia. Price, stock and status changes reach Emporiqa as you make them; a few edits need one Sync All afterwards, which the documentation covers. The same chatbot also runs on Drupal Commerce, Magento, PrestaShop, Shopware and Sylius. Third-Party Service This plugin requires an Emporiqa account and sends data there. Your catalog and synced pages go to https://emporiqa.com/webhooks/sync/, signed with HMAC-SHA256; the widget script loads from https://emporiqa.com/chat/embed/; connecting uses a PKCE handshake via https://emporiqa.com/connect/start. What a shopper types, and any photo uploaded for visual search, is processed by Emporiqa’s AI provider and never trains AI models. Emporiqa may call your REST API for an order status. Terms of Service, Privacy Policy.
AI Chatbot for WooCommerce & Live Chat – onWebChat
An AI chatbot that knows your products, shows them with photos and answers “where is my order?” 24/7 onWebChat adds an AI chatbot to your WordPress site that sells and supports while you sleep. Connect WooCommerce and the chatbot learns your whole catalog on its own. When a shopper asks “do you have wireless headphones under 150?”, it answers with the right products, their prices and stock, and shows them as product cards with photos right in the chat, each one a click away from the product page. Ask about an order and it replies with the live status and tracking notes from WooCommerce. No store? The same chatbot learns from your website pages, files and your own questions and answers, so agencies, service businesses, hotels and SaaS sites get instant answers too. And when a visitor wants a person, a human live chat with mobile apps is one click away. 🎁 Start free: every new account gets a 14-day free trial of the AI agent with 50 AI credits, no credit card required. The live chat stays free forever. See plans → 🖼️ Product Cards with Photos in the Chat (New) Recommendations that look like a shop, not a wall of text. When the AI chatbot suggests products from your catalog, the chat shows them as a strip of cards with the product photo, name, short description and price. Shoppers tap a card and land on the product page. Out of stock items are shown greyed out, so nobody is sent to a product they cannot buy. Photos come from your WooCommerce product images, no extra upload Cards update on their own when you change a photo, a price or the stock Works on desktop and mobile, in the same chat widget 🛒 Your WooCommerce Catalog, Learned Automatically Press Sync once and the AI chatbot learns every product: names, descriptions, prices, sale prices, stock, brands, categories, tags and attributes such as size or color. Zero maintenance: every product you add, edit or delete syncs on its own Real-time stock and prices: the chatbot never recommends what is sold out, and quotes the price the shopper sees, tax included Built for big stores: pick which categories to sync, up to 15,000 products Real answers with real links: “Do you have this in blue?” gets the matching products and their links, not a generic reply Browse the whole catalog: the chatbot can list products by category, price range and availability, with a “see all matching products” link to your shop No manual training. No copy-paste. No CSV uploads. 📦 “Where Is My Order?” Answered Instantly The question that fills every support inbox, answered in seconds. When a shopper asks about their order, the AI chatbot replies with live WooCommerce data: current status, shipping method and the order notes with tracking updates. Signed-in customers do not even type an order number. The plugin confirms who they are and the chatbot lists their recent orders. Guests give the order number and the email of the order, nothing else. Fewer repetitive “where is my package?” tickets Correct answers at 3 PM or 3 AM, in the shopper’s language Identity or order ownership is verified before any order detail is shown 🤖 An AI Chatbot That Sets Itself Up Give it your website address and the chatbot reads your pages and prepares its own training data in about two minutes. Add files, product feeds or your own questions and answers whenever you like. Any language, typos included: answers in the visitor’s language whatever language your content is in Answers only from your data: no made-up prices, policies or promises Lead capture: asks for the visitor’s name and email when it makes sense and saves the lead Handover to a human: when the chatbot is unsure, it offers a live agent and alerts you AI Analytics: a weekly report of what visitors asked, what the chatbot could not answer, and what to fix 💬 Live Chat for the Moments That Need a Person The chatbot handles the routine questions. You close the sales. Real-time visitor monitoring: see who is on your site, which page they read and where they are from Chat triggers: invite hesitating visitors to chat at the right moment, including when they are about to leave Typing preview: see what visitors type before they hit send Chat translation: talk to visitors in any language, messages are translated both ways Mobile apps: answer from anywhere with the iOS and Android apps Key Features AI Chatbot 24/7: instant answers from your website, files and product catalog, in any language Product Cards with Photos: recommended products shown as cards with image, name and price, linked to your shop Automatic WooCommerce Product Sync: names, descriptions, prices, stock, brands, categories and attributes, kept current on every change Category Sync for Large Catalogs: choose which categories to sync, up to 15,000 products Real-Time Stock and Price Sync: sale prices and stock changes reach the chatbot at once AI Order Status Lookup: live order status, shipping method and tracking notes in the chat; signed-in shoppers need no order number Two-Minute Setup: the chatbot trains itself from your website AI Lead Capture: collects name and email in the conversation Handover to Agents: the chatbot passes the chat to a person when needed AI Analytics: weekly report on questions, gaps and fixes Live Chat with Visitor Monitoring: real-time activity with geolocation Chat Triggers: timed, page-based and exit-intent invitations Chat Translation: both directions, in real time AI Assist for Agents: fix grammar, refine a reply or draft one from the chatbot’s knowledge Customizable Chat Widget: your colors, texts, avatar and position; show it on selected pages or to signed-in users only Department Routing and Agent Transfers Offline Email Form for when nobody is online File Sharing, Chat Ratings, Typing Preview Mobile Apps: iOS and Android Webhooks and JavaScript API for your own integrations GDPR Compliant: SSL-secured, EU AI Act transparency badge on the widget What Your Shoppers Get Product suggestions with photos and prices, ready to click Live order tracking inside the chat, day or night Answers in their own language, typos and all A human agent one click away when they want one Live in Under 60 Seconds Install the onWebChat plugin Create your free account Connect your account in the plugin settings Your chat widget is live, no coding required Run WooCommerce? Open the “Products & Orders” tab, press Sync, and your AI chatbot knows your store within minutes, product photos included. Note: If you have trouble connecting via email/password (e.g. due to a firewall), you can use your Chat ID from the onWebChat Dashboard instead. Questions? Chat with our AI or our team on onwebchat.com, we use onWebChat ourselves, of course.
