Emporiqa vs Live Chat with Messenger Customer Chat

Emporiqa is the WooCommerce plugin that adds an online salesperson to your store. It recommends products from your catalog, handles objections like “too expensive” with alternatives instead of a discount, answers shipping and returns questions from your own pages, and walks shoppers to checkout in 65+ languages. Free to install. $25 of signup credit (about 100 conversations on us). No card required at signup. $0.25 per conversation after that, $59/month default cap, customer-adjustable from the billing dashboard. A real example: a shopper types “winter boots, waterproof, under 80, size 9” into your store. Your search returns every boot you sell. Emporiqa returns the four boots that match the four constraints, with stock and add-to-cart, in the shopper’s language. Try it yourself on the live demo store. Setup is one click. Install the plugin, click Connect to Emporiqa in Settings → Emporiqa. A new tab opens, you sign in (or create a free account), pick your store, and the plugin is connected when you return. No Store ID, no Connection Secret, no copy-paste between tabs. One more click sends your catalog. The widget appears on your storefront as soon as the first product arrives. Every reply comes from your synced products and pages, never from training data. When the salesperson isn’t sure, it says so and hands off to your team with the full conversation context. Deactivate the plugin from the WordPress Plugins screen and the widget is gone immediately. What it does: Closes sales: handles objections like “too expensive” by suggesting alternatives from your catalog, instead of giving up Searches your product catalog by what shoppers mean, not just keywords Visual search: a shopper uploads a photo (something they saw on social, a style they like), the chatbot describes it and finds matching products in your catalog Answers questions about shipping, returns, and payment from your store pages Compares products side by side Adds to cart and sends shoppers to checkout Tracks which chats led to purchases (full conversion funnel with chat-attributed revenue) Starts conversations automatically based on shopper behavior (time on page, pages visited, checkout page) Rates shopper satisfaction after each conversation (thumbs up/down with aggregate scores) Hands off to your team when it can’t help Works in 65+ languages Unlimited team members on every plan, no per-seat fees Pricing The plugin is free. Emporiqa is Pay-as-you-go: $0/month base + $0.25/conversation. New accounts get $25 of signup credit (about 100 conversations on us), no card required at signup. After the credit, the monthly cap defaults to $59 and is customer-adjustable from the billing dashboard. Enterprise option for catalogs over 30,000 products. Full pricing at emporiqa.com/pricing/. How it works: Install the plugin from the WordPress directory and activate it Click “Connect to Emporiqa”: sign in (or create a free account), pick your store, return to WP admin Click “Send my catalog”: products and pages sync, the chat widget appears on your store After that, changes sync automatically in real time. No manual updates needed. Built for WooCommerce: All product types: simple, variable, grouped, external Multi-language: Polylang, WPML Multi-currency: WOOCS, WPML Multi-Currency, WC Payments, Aelia In-chat cart with stock validation Order tracking via REST API Conversion tracking via order completion webhooks Compatible with WooCommerce HPOS Emporiqa also works with Drupal Commerce, Magento, PrestaShop, Shopware, Sylius, and any store via webhook API. One Emporiqa account and dashboard runs across all of them. For developers: The plugin provides 20+ WordPress filters to customize synced data, control which products sync, override cart/checkout URLs, assign sales channels, and more. WP-CLI commands available for bulk sync operations. See the full documentation. Key filters: emporiqa_product_data, emporiqa_should_sync_product, emporiqa_widget_enabled, emporiqa_checkout_url, emporiqa_order_tracking_data. Third-Party Service This plugin connects to Emporiqa, an external service, in the following ways: One-click connect handshake: When you click Connect to Emporiqa, your browser is redirected to https://emporiqa.com/connect/start for authentication. After you confirm the store on the Emporiqa side, your site receives a one-time code and exchanges it server-to-server (signed with PKCE) for a connection secret. No credentials cross the URL. Webhook sync: Product and page data is sent to the Emporiqa API (https://emporiqa.com/webhooks/sync/) when content changes or during manual sync operations. Data is authenticated via HMAC-SHA256 signatures. Chat widget: An external JavaScript file is loaded from https://emporiqa.com/chat/embed/ on all public-facing pages (when a Store ID is configured) to display the chat assistant. Order tracking: Emporiqa may send requests to your site’s REST API to look up order status on behalf of customers. An Emporiqa account is required. By using this plugin you agree to the Emporiqa Terms of Service and Privacy Policy. Keeping your catalog in sync Per-product changes (price, stock, description, images, status, trash, untrash) and product variation changes flow to Emporiqa automatically via WooCommerce action hooks. Order completions trigger the conversion webhook on woocommerce_checkout_order_processed, woocommerce_payment_complete, and the matching Store API + status-transition hooks. Delivery is queued via Action Scheduler (bundled with WooCommerce 3.8+) with exponential backoff at 60s, 240s, and 960s, for up to 3 retries. No separate daemon is required, but WP-Cron must be functioning. If WP-Cron is disabled, set up a real cron entry hitting wp-cron.php so Action Scheduler can drain its queue. Re-run a full sync from Settings → Emporiqa → Sync tab (or wp emporiqa sync-all via WP-CLI) when: You add or change languages in Polylang or WPML. The active-languages list is auto-detected on activation and settings save, but existing products won’t carry new translations until they’re re-emitted. You change the store currency in WooCommerce settings. You add a new site to a WordPress Multisite install. Each site has its own settings and catalog. You rename or delete a product category, brand, or attribute taxonomy term. Taxonomy events are not observed, so category names only refresh when the products using them are next re-saved. You change WooCommerce tax rates or tax classes that affect displayed prices. You create or modify coupons / discounts that change product pricing. Coupons themselves are not synced. You import products in bulk via the WooCommerce CSV importer, WP All Import, or REST API calls that don’t fire woocommerce_update_product. A custom script or another plugin writes product data directly to the database, bypassing standard product save events. Emporiqa was unreachable for an extended period (network outage, planned maintenance, expired credentials). Action Scheduler drops events after 3 failed attempts, so only a manual full sync recovers them. As a safety net, run a full sync once a week to catch any drift that may have built up from background failures.

Support your customers via Facebook Live Chat. Facebook Messenger has over 1 billion active monthly users Permanent chat history available for both store owner and customer Zotabox is a premium plugin with a 30 day free trial (no credit card req’d) and a 30 day money back guarantee for our package of 20+ promotional sales tools. Zotabox is an easy to use package of 20+ promotional sales tools for your website. YOUR ZOTABOX PACKAGE INCLUDES: Easy Popup – to promote your specials and increase your subscribers with custom images, timers and coupons Header Bar – to promote your specials and increase your subscribers. Countdown timer and coupons included. Landing Page Builder – create new landing pages with ease Slider – slide out box to promote specials, video, collect emails etc. Push Notifications – collect subscribers and send out push notifications Contact Form Builder – customize fields, departments, attach files, auto-response etc. Facebook Live Chat – Support your customers via Facebook Social Buttons – encourage followers to join your site Easy Store Locator – make it easy for your customers to find you Testimonial – have your customers promote for you Social Review – automatically display your latest facebook or google reviews Notification Box – fade in notification boxes to promote your products Stickers – promote latest news, new arrivals, blogs etc Promo Box – to promote sales, products, new arrivals Easy Banner – upload your custom image and link to any page Social Mobile Tools – so customers can contact you on mobile EU Cookie Notification – ask EU visitors to accept cookies Back to Top Buttons – enhanced, stylish back to top buttons Extra Features: Zotabox is integrated with 20+ email service providers including Mailchimp, Constant Contact, Aweber, Get Response & Campaign Monitor etc. Zotabox is also integrated with 20 + social accounts including Facebook, Twitter, Google Plus, Youtube, Instagram, Pinterest, Linked In etc. Add countdown timers, custom images, coupons, email capture fields to tools Loads asynchronously. Won’t slow down your website. No coding needed. Fully customizable. Google Analytics and Facebook Pixel Integration Custom CSS and Custom HTML available User-friendly and responsive design. Mobile friendly Targeting Rules Include: Display on Certain Pages Time on Site Scroll Down Page Minimum Screen Size Exit Intent (for some tools) New, Returning Visitor Set Display/Expire Date Geo Targeting Premium Plans: Starter – 3,000 customer visits per month. $9.99/month. Premium versions of all tools. Express – 15,000 customer visits per month. $19.99/month. Premium versions of all tools. Premium versions of all tools. Platinum – 150,000 customer visits per month – $49.99/month. All Plans include: multiple websites, multiple tools on same website, no branding, email service integration, custom CSS, custom images, google analytics integration etc. Guarantee: Get your first payment back if you do not increase your sales in 30 days. Custom Plans also available. See our full pricing plan here. Works great with Ecwid Shopping Cart plugin. To avoid conflicts with custom themes we recommend manually embedding our code. ABOUT ZOTABOX Zotabox is based in Hanoi, Vietnam. We have built high quality website marketing tools to increase your sales since 2013. Zotabox includes 20+ onsite tools to boost your sales and get more subscribers. Note: Zotabox is a 3rd party service provider. A Zotabox account will be created automatically and you can delete it at any time. You will receive important account, informational and promotional emails from us and remarketing ads via Google Adwords. For information to opt out of these ads and emails at any time, please visit our privacy page. Arbitrary section 1