Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search vs Newsroom OS – Google Discover, Google News, Schema & Editorial Workflow

Echo Knowledge Base is a powerful documentation tool that helps you create and organize documentation, FAQs, quizzes, and articles. It includes built-in AI search and AI chatbot features and includes comprehensive features to help you build a visually appealing knowledge base. Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity. FREE KB FEATURES Fast Search Bar: Enable users to find articles quickly with an AJAX-powered search bar. Deep Content Organization: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an intuitive drill-down format. FAQs Layout and Shortcode: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for optimal user engagement. Article Enhancement Tools: Improve user experience with breadcrumbs, next/previous article navigation, print and PDF export options, and more. Table of Contents (TOC): Enhance navigation with a customizable table of contents on article pages for better user experience. Frontend Visual Editor: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks. Pre-made Layout Designs: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you’ll find the perfect look for your site. Most Popular and Recent Articles: Display lists of articles by popularity and recent publication to guide readers to trending and new content. Glossary: Build a centralized dictionary of terms and definitions for your knowledge base. Glossary Terms – Create and manage glossary entries. Published terms are automatically highlighted in your articles with interactive tooltips, helping readers understand key terminology without leaving the page. Glossary Index Shortcode and Block – Display an alphabetical index of all glossary terms on any page using the [epkb-glossary-index] shortcode or the Glossary Index Gutenberg block, with letter navigation and customizable accent color. AI-Generated Glossary Terms (PRO) – Automatically generate glossary terms and definitions from your knowledge base content using AI, saving time and ensuring comprehensive coverage of key terminology. Article Quizzes: Add interactive quizzes to KB articles to reinforce learning and increase engagement. Create custom multiple-choice or true/false questions, add answer explanations, and show published quizzes below the article content. Article Views Counter: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base. Customizable Category Archive Page: Customize the category archive page with a custom header, description, and image. FREE AI FEATURES (Optional) All AI features are completely optional and disabled by default. You can enable them at any time if you choose to use AI-powered capabilities. AI Chat (Chatbot): Add a frontend chat dialog where users and visitors can ask questions and get instant AI-powered answers based on on your Knowledge Base, FAQs, internal documentation, notes, and any other source of information. AI Search: When users search, results show relevant KB articles plus an ‘Ask AI’ button to dive deeper with the same query. AI Content Analysis: Automatically analyze your knowledge base articles for quality and optimization. Get AI-powered insights including: Tags Analysis – Optimize article tags and categories for better organization and SEO Readability Score – Evaluate content clarity and structure with AI assistance Learn more. PRO KB FEATURES Advanced Search: Highlight search keywords on article pages, filter search by category, adjust search box styling, and add helper text or links below the search bar. Use advanced search analytics to discover popular queries and identify searches with no results. Granular Content Protection: Control access to documentation based on user groups, WordPress roles, or custom permissions. Seamlessly manage public and private knowledge base content. Unlimited Knowledge Bases: Create unlimited separate knowledge bases, each with its own articles, categories, and tags (great for managing multiple products or departments). Articles Import and Export: Import or export articles and categories using CSV or XML formats for easy migration or backup. AI Smart Search: Display intelligent search results with optional multi-panel sections User Feedback System: Gather valuable insights with article upvote/downvote and feedback forms. Article Links: Turn any article into a link that points to PDFs, external documentation, videos, or other resources. AI Features: Content Gap Analysis AI Quiz Generation – generate quiz drafts from KB articles, then review and edit the title, intro, questions, answers, and explanations before publishing Expand training to include notes, posts, pages, and custom post types Email Notifications for AI insights Human Agent Handoff – lets users escalate from AI to your support team Feedback Buttons – collect thumbs-up/down ratings on AI responses PDF to Articles – upload PDF files and convert them into KB articles with optional AI formatting that organizes content into headings, lists, and paragraphs PDF to Notes – upload PDF files via drag-and-drop or the Media Library and convert them into AI training notes to expand your AI’s knowledge beyond KB articles AI Chat Access Control – restrict who can use AI Chat: everyone, logged-in users only, or specific WordPress roles. Set different access rules for each chat location See the official website for more details on Pro features. ⭐ WALK-THROUGH OF ECHO KNOWLEDGE BASE Watch a quick introduction to Echo Knowledge Base and see it in action: https://www.youtube.com/watch?v=sLwj8FpfBWc ⭐ PROFESSIONAL LAYOUTS INCLUDED Echo Knowledge Base comes with multiple layout options to suit your style: Basic Layout – Clean and simple design Tabs Layout – Organized content in tabbed interface Drill Down Layout – Intuitive navigation through categories Classic Layout – Traditional documentation style Category Focused Layout – Highlight your main categories See our comprehensive documentation here ⭐ ADDITIONAL FEATURES Gutenberg Blocks: Seamlessly integrate knowledge base elements using the WordPress block editor. Flexible Ordering: Order articles and categories alphabetically, by date, or manually with drag-and-drop. SEO Optimization: Built with SEO best practices to help your documentation rank well in search engines. Usage Analytics: Monitor knowledge base traffic and search queries to understand what users need. Interactive Learning: Turn knowledge base articles into quizzes with answer explanations to help readers retain information. Multilingual & RTL Support: Fully compatible with WPML, Polylang, GTranslate, and supports right-to-left languages. Responsive Design: Mobile-friendly and works with any WordPress theme, so your docs look great on all devices. Directory Shortcode: Use a shortcode to display an index of all articles (great for an A-Z index page). Multi-site Compatible: Perfect for WordPress multisite networks – manage documentation across multiple sites. Custom URL Structure: Customize category, tag, and article URLs for a clean and branded structure. Mobile Optimization: Ensures a smooth reading experience on smartphones and tablets. Content Migration: Easily convert existing posts or custom post types into Knowledge Base articles. ⭐ SEO & ACCESSIBILITY OPTIMIZED Echo Knowledge Base is optimized for search engines and adheres to accessibility standards. It supports multiple languages (including RTL scripts) and meets WCAG guidelines, making your documentation usable for a global audience. All layouts are fully responsive and retina-ready, so your knowledge base looks sharp on every device. ⭐ EASY TO STYLE WITH PRE-MADE DESIGNS No coding needed – make it your knowledge base with just a few clicks: 26 Pre-Made Designs: Choose from a variety of professional color schemes and styles. One-Click Theme Switching: Swap layouts (Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, Grid, etc.) instantly to find the perfect look. Endless Customization: Further tweak colors, fonts, and styles to match your brand. ⭐ BUILDER COMPATIBILITY Echo Knowledge Base works great with popular page builders: Elementor & Gutenberg: Comes with native blocks and widgets for seamless integration. Other Builders: Fully compatible with Beaver Builder, Divi, Visual Composer, and more. ✅ WHY CHOOSE ECHO KNOWLEDGE BASE? User-Friendly: Designed for ease of use – no coding required and a gentle learning curve. All-in-One Support Hub: Manage documentation, FAQs, quizzes, AI chat, and smart search in one plugin. Professional Design: 26 beautiful, ready-to-use layouts give your docs a polished look out of the box. Highly Customizable: Extensive configuration options to tailor the knowledge base to your needs. Reliable Support: Our friendly, Canadian-based support team is ready to help with any questions. Regular Updates: Continuously improved with new features (our roadmap is packed with upcoming enhancements!). Global Ready: Translate your documentation and serve users in any language with full multilingual support. About Us: We are a Canadian company with over a decade of experience in WordPress and web technologies. We’re passionate about helping you provide better support to your customers.

Optimize articles for Google Discover, Google News, and web search. Add NewsArticle and LiveBlogPosting schema markup, Search Console traffic analytics, editorial assignments, and newsroom tools — directly inside WordPress. Works in Gutenberg and Classic Editor. Who is this plugin for? Perfect for: News websites and online newspapers Magazines and digital publishers Editorial teams and multi-author WordPress sites Sites targeting Google Discover and Google News traffic Publishers who outgrew generic SEO plugins but still use Yoast or Rank Math NewsArticle & LiveBlogPosting schema markup Structured data built for publishers — not generic blog schema: NewsArticle JSON-LD — @graph with Organization, WebPage, author Person, geo, about / mentions from entity tags LiveBlogPosting — breaking news mode with live H3 updates and auto-expire CollectionPage from story timelines; optional editor FAQ block (opt-in, off by default) Wikidata entity enrichment on tags (lazy, on assign) Richness presets (Minimal / Balanced / Full) — complements Yoast SEO, Rank Math, AIOSEO, SEOPress Google Discover & Google News optimization Discover Score — pre-publish checklist: hero 1200px+, 16:9, headline quality, topic/tags, OG image, timeliness Trend Radar — Google Trends + Google News RSS in the editor sidebar (localized by country) Breaking news mode — faster IndexNow/Google ping, LiveBlog schema, optional “developing story” badge Search Console clicks — real Discover and Google News traffic via GSC sync (separate from the editorial Discover Score) Newsroom OS vs Yoast SEO & Rank Math Yoast SEO / Rank Math excel at meta titles, descriptions, XML sitemaps, and general on-page SEO. Newsroom OS adds the newsroom layer they do not cover: Google Discover readiness scoring in the editor Google News + Discover Search Console analytics per writer NewsArticle / LiveBlogPosting publisher schema graph Editorial workflow — tasks, My Inbox, chief dashboard, Chief Insights Author performance coaching tied to real traffic Smart tags, duplicate-tag guard, archive internal links, GSC traffic-drop alerts Use both together — Newsroom OS reads your SEO plugin meta and adds publisher-specific signals. Update 2.9 — All Pro features included + install registry Newsroom OS 2.9 unlocks every Pro feature without a license key (GSC sync, Chief Insights, Author Performance, AI Assist BYOK, IndexNow, Auto-Timeline, task messaging, and more). A lightweight anonymous install/upgrade ping helps NewsOS count active sites. To restore paid license gating later, set NEWSAI_PRO_UNLOCKED to false in wp-config.php — all license code stays in place. Update 2.8 — Schema performance for megasites + nightly warm Newsroom OS 2.8 keeps JSON-LD on high-traffic sites without daytime CPU spikes: Lite Mode no longer runs the schema backfill cron, Background schema warm is optional, and Nightly schema warm runs migration only in an off-peak window (default 02:00–06:00, site timezone). New/edited posts still get full schema on save. On cache miss under Megasite mode, visitors get a slim NewsArticle graph while full caches backfill overnight. Also: Unicode-safe word counts (Greek), story-cluster accessibility contrast, and safer warm scheduling (hourly / 15-min only with backlog). Update 2.7 — Classic command center (stable) + parked React UI Newsroom OS 2.7 ships a premium classic admin redesign: vertical sidebar shell, bento Dashboard (Kanban-first), refreshed Chief Insights and Author Performance, and a cleaner Settings workspace. Classic is the default on all sites. An experimental React admin remains in the codebase for a future opt-in release — it is off by default; the Settings banner shows Coming Soon until the redesign is ready. Desk workflow: AI Content brief from Trend Radar now lives on the Dashboard (chief plans → assigns task → writer sees brief in the editor). The editor Radar tab stays lightweight (live trends/news + copy headline). Update 2.3 — Desk workflow + Chief command upgrades (Pro) Newsroom OS 2.3 adds brief → editorial task, AI desk overview (Author Performance), Kanban drag-and-drop, War room live KPIs (AJAX), CrUX / Core Web Vitals (PageSpeed Insights), GSC device channel toggle, and category-aware AI prompts. No database migration. Configure CrUX under Settings → Instant Indexing (PageSpeed API key). Update 2.2 — AI Assist SEO pipeline (Pro BYOK) Newsroom OS 2.2 upgrades AI Assist (Pro) for newsroom SEO: shared article analysis (keywords, entities, intent), stronger headline, optimize, and trend suggestions, meta description generation with one-click apply to Yoast SEO / Rank Math (or excerpt), smarter tag match, and Discover Score entity signals when analysis is saved on the post. Editor blocks (story timeline, key takeaways, FAQ) use semantic HTML, dedicated CSS (story-cluster.css, newsai-content-blocks.css), and no empty DOM nodes in published markup. Big update 2.1 — Chief Insights, AI Daily Brief, and indexing diagnostics Newsroom OS 2.1 adds Chief Insights (desk-wide KPIs, channel tables, top categories/articles), AI Daily Brief (Morning/Evening), and Print to PDF. Clear Last attempted vs Last successful diagnostics for Google Indexing API and IndexNow. Preview the product at newsos.io. Big update 2.0 — Google Search Console meets your newsroom Newsroom OS 2.0 connects your editorial desk to real Google traffic. Writers get Focus (article quality) and Discover readiness (distribution checklist) in the editor — separate from Search Console clicks (Discover, Google News, and web search). Chiefs see who publishes well and who earns traffic, in one dashboard. (From 2.9 onward, GSC sync and all former “Pro” modules ship unlocked in the same plugin — no license key.) Classic Editor & Gutenberg (Block Editor) Newsroom OS is built for real newsroom setups — including sites that still use Classic Editor, sites on full Gutenberg, and hybrid installs (block editor with the classic Tags metabox). Gutenberg / Block Editor Publication Readiness sidebar (Editorial + Discover twin gauges, Next Best Action) REST-aware duplicate tag guard (snackbar + “Use existing” / “Keep anyway”) Breaking news mode, live H3 update insertion via blocks Trend Radar, Smart Tags, AI Assist (BYOK) in the editor sidebar JS strings via wp_set_script_translations (el, en, de, es) Classic Editor Same Publication Readiness panel and scores (TinyMCE / #content hooks — no block editor APIs on classic screens) Classic Tags metabox duplicate guard (AJAX before the tag chip is added) Breaking mode, live updates, and smart tag insert via Classic UI Stability: Gutenberg-only APIs (wp.data.subscribe, getEditedPostContent) run only when block-editor-page is present — prevents Classic Editor blocks.min.js stack overflows on large sites Works with any theme (Astra, GeneratePress, Newspaper, NewsMag, Flavor, etc.) and alongside Yoast SEO, Rank Math, WooCommerce, and SureCart. WordPress 7.0: Tested through WordPress 7.0 (Classic Editor, Gutenberg, and wp-admin dashboard). Requires PHP 7.4+ (PHP 8.1+ recommended). Six pillars (2.0) 1. Discover optimization Publication Readiness — twin scores in the editor: Editorial (Focus) and Discover readiness. They are separate on purpose. Discover Score — Google-aligned checklist: hero 1200px+, 16:9, 300k pixels, alt; clear 55–70 headline (anti-clickbait); topic/tags; optional trend fit; saved OG image when available. Breaking news mode — one toggle: LiveBlogPosting schema, faster IndexNow/Google ping, optional “developing story” badge, auto-expire, live-update workflow (H3 headings). Trend Radar — Google Trends + Google News in the sidebar, localized per country. 2. Google Search Console traffic Service account sync — connect Search Console with webmasters.readonly; separate token from the Indexing API. Discover, Google News, and web search — per-post clicks, impressions, CTR, and average position stored in your database (wp_newsai_gsc_performance). Sync now in settings plus daily cron (04:00 site time) when GSC is enabled. Author Performance — real clicks per writer, top articles by traffic, coaching tab, 7d / 30d / 90d windows. Posts list — GSC (30d) column for chiefs (edit_others_posts). My Inbox — writers see their own GSC totals when sync is enabled. Clear labeling — Discover Score = editorial readiness; GSC numbers = measured Google clicks (not the same metric). 3. Semantic schema & entities NewsArticle / LiveBlogPosting JSON-LD — @graph with Organization, WebPage, author Person, geo, about / mentions. Entity tags — Wikidata Q-IDs, coordinates, entity types woven into schema; lazy enrichment when tags are used (1.9+). Richness presets — Minimal / Balanced / Full; optional articleBody modes (omit, full, first N words). Works with Yoast SEO & Rank Math — reads your meta; does not replace them. 4. Editorial workflow Tasks & assignments — deadlines, keywords, briefs, reference links. Dashboard — active / overdue / completed, KPIs, SEO health. Roles — chiefs see the full desk; writers see My Inbox only. GSC traffic-drop alerts — surfaces articles losing Search Console clicks vs the prior period. 5. AI newsroom (BYOK — your API key) OpenAI, Gemini, or Groq — your API key stays on your site; free tiers supported (Groq / Gemini). Discover-optimized titles (55–70 chars, five angles), targeted optimization hints, trend-aware keywords, AI Tag Match from your site taxonomy. Geo-aware language — answers in the language of your configured region (40+ locales). 6. Knowledge layer Smart Tag Suggester — weighted, confidence-scored tags from your taxonomy; one-click insert; duplicate-tag guard. Story timelines — archive clusters + internal-link blocks + CollectionPage schema. Archive link finder — semantic internal links from your own back catalog (accent-aware scoring). Author E-E-A-T — profiles, schema Person, performance analytics. UI in Greek, English, German, and Spanish (per-site language picker). See languages/README.txt for gettext catalogs. Everything included (2.9+) — 100% free, no license Newsroom OS 2.9 ships the complete newsroom stack in one plugin. No signup, no license key, no paywall inside WordPress. The only optional cost is AI Assist (BYOK) — you bring your own OpenAI, Gemini, or Groq API key if you want in-editor AI; Groq and Gemini offer generous free tiers. Editorial & Discover (free) Publication Readiness — Editorial score + Discover Score, Next Best Action, detailed checklists Breaking news mode — LiveBlog schema workflow with auto-expire Smart Tag Suggester — confidence levels, one-click insert, duplicate-tag guard Editorial dashboard — tasks, deadlines, keywords, briefings, Kanban, My Inbox Trend Radar — Google Trends + Google News in the editor Auto-story timeline + archive internal-link finder NewsArticle JSON-LD — entities, geo, E-E-A-T author signals, megasite-safe caching SEO auditor, 4-step wizard, 4-language UI (el, en, de, es) Analytics & desk command (free since 2.9) Google Search Console sync — Discover, Google News, and web search clicks per post and author Chief Insights — desk-wide KPIs, channel breakdown, top categories/articles, AI Daily Brief, PDF export Author Performance — team cards, GSC coaching tabs, 7d / 30d / 90d windows GSC traffic-drop alerts — in Chief Insights and weekly desk email Posts list GSC column — 30-day clicks for chiefs Seasonal radar — YoY keyword forecasting from GSC queries War room — live desk KPIs (AJAX refresh) AI & indexing (free since 2.9; AI is BYOK) AI Assist — headline suggestions, optimize hints, trend keywords, tag match, meta description, content brief, floating toolbar, GEO summary, auto alt text IndexNow + Google Indexing API — async pings on publish Task threads + email alerts — chief ↔ writer messaging per assignment Privacy: GSC data and AI cache stay in your database. Newsroom OS does not proxy article text or API keys through newsos.io. An anonymous install/upgrade ping (site URL, version, locale) helps NewsOS count active installs — no post content included. Feature reference (formerly “Pro”) 📊 Google Search Console integration Stop guessing which writers earn traffic. Newsroom OS pulls Search Analytics into WordPress: Three channels — Discover clicks, Google News clicks, and web search clicks (plus impressions, CTR, position where available). Per-post storage — map GSC page URLs to posts and authors; aggregate by 7 / 30 / 90 days. Settings → Indexing — paste your service account JSON, set the property (sc-domain:example.com or URL-prefix), test connection, Sync now. Automatic daily sync — when GSC is enabled with valid credentials. Privacy — data stays in your database; we do not proxy GSC through newsos.io. 📈 Author Performance Redesigned chief dashboard (Editorial Control → Author Performance): Your performance card for chiefs who also write — same expand/collapse UX as the team grid. Compact team cards — posts, Focus readiness, web clicks at a glance; expand for full detail. Tabs inside each author — Summary (editorial quality + categories + GSC totals), Articles (latest posts + top traffic), Coaching (Discover weak spots + action links). GSC coach tips on low click counts (hero image, headlines, timeliness). Search & sort — filter by name; sort by posts, web clicks, Focus, or A–Z. 7d / 30d / 90d — live AJAX refresh without reloading the page. Cached aggregates with smart invalidation on publish, task completion, score change, and GSC sync. 🧭 Chief Insights + AI Daily Brief (NEW in 2.1) Built for editor-in-chief oversight in one screen: Chief Insights tab — summary-first KPI strip + channel performance + top categories + top articles + top keyword/entity signals. Live desk data — real GSC-backed metrics when sync is configured. AI Daily Brief — one click executive summary with Morning mode (planning) and Evening mode (retrospective + next actions). Print to PDF — export the current chief view for standups and editorial meetings. Indexing diagnostics polish — Google + IndexNow now show Last attempted and Last successful URL/ping, plus health badge (Healthy / Degraded / Unknown). 🤖 AI Assist (BYOK – Bring Your Own Key) Bring your own API key for OpenAI, Google Gemini, or Groq. Newsroom OS never proxies AI traffic through our servers — your key stays on your site. 💸 Free AI tier supported: Groq offers fast hosted open-weight models with API keys from the same dashboard. Recommended default: openai/gpt-oss-120b; alternative: qwen/qwen3.6-27b. Deprecated Groq model IDs like llama-3.3-70b-versatile should be replaced. The settings page links directly to: https://platform.openai.com/api-keys (OpenAI) https://aistudio.google.com/apikey (Google Gemini — free tier available) https://console.groq.com/keys (Groq — free tier, no card required) You can write your first AI-assisted article with $0 of API spend. Direct in-editor actions: 🎯 Discover-optimized Title Suggestions — five alternative headlines per run (facts / impact / aftermath / authority / Discover hook), 55–70 characters, live validation. ✨ Targeted Content Optimization — non-rewrite suggestions per paragraph (readability / seo / eeat / structure / factcheck). 🔥 Trend-Aware Keywords — regional Google Trends fit with placement hints. 🏷️ AI Tag Match — semantic tag picks from your taxonomy pool. FAQ Block generation in valid FAQPage JSON-LD Key Takeaways block Per-user daily rate limits + transient caching 🌍 Geo-aware language output — 40+ locales; filter newsai_ai_geo_to_locale for custom multilingual newsrooms. 💬 Editorial Comms (Task Threads + Email) Two-way messaging thread per task — chief ↔ assignee, with unread badges Capability-aware …