Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search vs LLM Moderator For wpForo

Echo Knowledge Base is a powerful documentation tool that helps you create and organize documentation, FAQs, quizzes, and articles. It includes built-in AI search and AI chatbot features and includes comprehensive features to help you build a visually appealing knowledge base. Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity. FREE KB FEATURES Fast Search Bar: Enable users to find articles quickly with an AJAX-powered search bar. Deep Content Organization: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an intuitive drill-down format. FAQs Layout and Shortcode: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for optimal user engagement. Article Enhancement Tools: Improve user experience with breadcrumbs, next/previous article navigation, print and PDF export options, and more. Table of Contents (TOC): Enhance navigation with a customizable table of contents on article pages for better user experience. Frontend Visual Editor: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks. Pre-made Layout Designs: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you’ll find the perfect look for your site. Most Popular and Recent Articles: Display lists of articles by popularity and recent publication to guide readers to trending and new content. Glossary: Build a centralized dictionary of terms and definitions for your knowledge base. Glossary Terms – Create and manage glossary entries. Published terms are automatically highlighted in your articles with interactive tooltips, helping readers understand key terminology without leaving the page. Glossary Index Shortcode and Block – Display an alphabetical index of all glossary terms on any page using the [epkb-glossary-index] shortcode or the Glossary Index Gutenberg block, with letter navigation and customizable accent color. AI-Generated Glossary Terms (PRO) – Automatically generate glossary terms and definitions from your knowledge base content using AI, saving time and ensuring comprehensive coverage of key terminology. Article Quizzes: Add interactive quizzes to KB articles to reinforce learning and increase engagement. Create custom multiple-choice or true/false questions, add answer explanations, and show published quizzes below the article content. Article Views Counter: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base. Customizable Category Archive Page: Customize the category archive page with a custom header, description, and image. FREE AI FEATURES (Optional) All AI features are completely optional and disabled by default. You can enable them at any time if you choose to use AI-powered capabilities. AI Chat (Chatbot): Add a frontend chat dialog where users and visitors can ask questions and get instant AI-powered answers based on on your Knowledge Base, FAQs, internal documentation, notes, and any other source of information. AI Search: When users search, results show relevant KB articles plus an ‘Ask AI’ button to dive deeper with the same query. AI Content Analysis: Automatically analyze your knowledge base articles for quality and optimization. Get AI-powered insights including: Tags Analysis – Optimize article tags and categories for better organization and SEO Readability Score – Evaluate content clarity and structure with AI assistance Learn more. PRO KB FEATURES Advanced Search: Highlight search keywords on article pages, filter search by category, adjust search box styling, and add helper text or links below the search bar. Use advanced search analytics to discover popular queries and identify searches with no results. Granular Content Protection: Control access to documentation based on user groups, WordPress roles, or custom permissions. Seamlessly manage public and private knowledge base content. Unlimited Knowledge Bases: Create unlimited separate knowledge bases, each with its own articles, categories, and tags (great for managing multiple products or departments). Articles Import and Export: Import or export articles and categories using CSV or XML formats for easy migration or backup. AI Smart Search: Display intelligent search results with optional multi-panel sections User Feedback System: Gather valuable insights with article upvote/downvote and feedback forms. Article Links: Turn any article into a link that points to PDFs, external documentation, videos, or other resources. AI Features: Content Gap Analysis AI Quiz Generation – generate quiz drafts from KB articles, then review and edit the title, intro, questions, answers, and explanations before publishing Expand training to include notes, posts, pages, and custom post types Email Notifications for AI insights Human Agent Handoff – lets users escalate from AI to your support team Feedback Buttons – collect thumbs-up/down ratings on AI responses PDF to Articles – upload PDF files and convert them into KB articles with optional AI formatting that organizes content into headings, lists, and paragraphs PDF to Notes – upload PDF files via drag-and-drop or the Media Library and convert them into AI training notes to expand your AI’s knowledge beyond KB articles AI Chat Access Control – restrict who can use AI Chat: everyone, logged-in users only, or specific WordPress roles. Set different access rules for each chat location See the official website for more details on Pro features. ⭐ WALK-THROUGH OF ECHO KNOWLEDGE BASE Watch a quick introduction to Echo Knowledge Base and see it in action: https://www.youtube.com/watch?v=sLwj8FpfBWc ⭐ PROFESSIONAL LAYOUTS INCLUDED Echo Knowledge Base comes with multiple layout options to suit your style: Basic Layout – Clean and simple design Tabs Layout – Organized content in tabbed interface Drill Down Layout – Intuitive navigation through categories Classic Layout – Traditional documentation style Category Focused Layout – Highlight your main categories See our comprehensive documentation here ⭐ ADDITIONAL FEATURES Gutenberg Blocks: Seamlessly integrate knowledge base elements using the WordPress block editor. Flexible Ordering: Order articles and categories alphabetically, by date, or manually with drag-and-drop. SEO Optimization: Built with SEO best practices to help your documentation rank well in search engines. Usage Analytics: Monitor knowledge base traffic and search queries to understand what users need. Interactive Learning: Turn knowledge base articles into quizzes with answer explanations to help readers retain information. Multilingual & RTL Support: Fully compatible with WPML, Polylang, GTranslate, and supports right-to-left languages. Responsive Design: Mobile-friendly and works with any WordPress theme, so your docs look great on all devices. Directory Shortcode: Use a shortcode to display an index of all articles (great for an A-Z index page). Multi-site Compatible: Perfect for WordPress multisite networks – manage documentation across multiple sites. Custom URL Structure: Customize category, tag, and article URLs for a clean and branded structure. Mobile Optimization: Ensures a smooth reading experience on smartphones and tablets. Content Migration: Easily convert existing posts or custom post types into Knowledge Base articles. ⭐ SEO & ACCESSIBILITY OPTIMIZED Echo Knowledge Base is optimized for search engines and adheres to accessibility standards. It supports multiple languages (including RTL scripts) and meets WCAG guidelines, making your documentation usable for a global audience. All layouts are fully responsive and retina-ready, so your knowledge base looks sharp on every device. ⭐ EASY TO STYLE WITH PRE-MADE DESIGNS No coding needed – make it your knowledge base with just a few clicks: 26 Pre-Made Designs: Choose from a variety of professional color schemes and styles. One-Click Theme Switching: Swap layouts (Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, Grid, etc.) instantly to find the perfect look. Endless Customization: Further tweak colors, fonts, and styles to match your brand. ⭐ BUILDER COMPATIBILITY Echo Knowledge Base works great with popular page builders: Elementor & Gutenberg: Comes with native blocks and widgets for seamless integration. Other Builders: Fully compatible with Beaver Builder, Divi, Visual Composer, and more. ✅ WHY CHOOSE ECHO KNOWLEDGE BASE? User-Friendly: Designed for ease of use – no coding required and a gentle learning curve. All-in-One Support Hub: Manage documentation, FAQs, quizzes, AI chat, and smart search in one plugin. Professional Design: 26 beautiful, ready-to-use layouts give your docs a polished look out of the box. Highly Customizable: Extensive configuration options to tailor the knowledge base to your needs. Reliable Support: Our friendly, Canadian-based support team is ready to help with any questions. Regular Updates: Continuously improved with new features (our roadmap is packed with upcoming enhancements!). Global Ready: Translate your documentation and serve users in any language with full multilingual support. About Us: We are a Canadian company with over a decade of experience in WordPress and web technologies. We’re passionate about helping you provide better support to your customers.

This plugin integrates AI-powered context-aware content moderation with the wpForo forum plugin. It uses OpenRouter API to analyze forum posts and topics in real-time, automatically flagging inappropriate content and muting users who violate your custom forum moderation guidelines. Base Features AI-Powered Moderation: Uses OpenRouter API with configurable AI models (default: deepseek/deepseek-chat-v3.2) Real-time Processing: Analyzes posts and topics as they’re submitted, set your OpenRouter query timeout limit Context Aware Moderation: Analyzes posts with surrounding context (previous and next posts) for better accuracy Private by default: Considerable forum and user privacy by default when sending user data for analysis, and your data lives on your server Flexible Flagging System: Customizable flag types (flag, nsfw, spam, etc.) with individual mute durations User Management: Automatically moves flagged users to a “Muted” database table, prevents them from posting, and unapproves their penalizing post Scheduled Maintenance: Daily cleanup of expired mutes Content Cleanup: Automatically handles unapproved content removal Flags Only Supported: Enable only for flag metrics, stealthy tag users without applying mute penalty Append AI Message: Append custom messages with {TYPE} and {REASON} formatting tags Standalone Admin Interface: Accessible to both Administrators, Moderators, and assigned usergroups Metrics: Track basic moderation statistics up to 1 year (5 years in premium) Notifications: Shortcode for user notifications about moderation and mute status Requirements WordPress 6.0+ (Tested 6.9) wpForo plugin active (Tested current: 2.4.16 / final v2, Previous versions tested 2.4.8 – 2.4.16) PHP 8.0+ (Tested 8.2) MySQL 8.0+ (Tested 8.0) OpenRouter API key Shortcode This plugin provides shortcodes for displaying moderation-related content on your site. Base Plugin Shortcode [colaias_wpforo_ai_notices] – Displays user notifications about moderation and mute status Usage: [colaias_wpforo_ai_notices top='30px' right='30%' width='40%'] Parameters: * top – (Optional) Top position of the notification container. Default: ’20px’ * right – (Optional) Right position of the notification container. Default: ’20px’ * width – (Optional) Width of the notification container. Default: ‘350px’ Placement: Add this shortcode to the [wpforo] page. The notifications will display information to users: * When a user is muted hence cannot post * When a user’s post has been flagged * Moderation status updates Check out Premium 🚀 ✨ Premium Version ✨ Upgrade to the premium version for advanced features including: 🌟 Enhanced Features: * 🛠️ Enhanced Moderator Control Panel – Bulk select management for efficient moderation * 🎨 Easy Prompt Engineering Interface – Visual prompt builder * 🌊 Forum Flood Control System – User and forum posting limits to prevent spam attacks * 📊 Comprehensive Premium Metrics – 5-year data retention with detailed analytics * 📈 Charts & Graphs For Metrics – Comprehensive visualizations with user table for metrics * 🔎 User Look-Up – Look up individual users flag metrics * 💎 Lifetime Single Purchase – No subscriptions, one-time payment for lifetime updates 💖 Support Independent Development: Your purchase helps keep this plugin free and actively maintained! Support innovation in open-source AI moderation tools. 📧 Interested in Premium? Contact us for early access and pricing: * Telegram: https://t.me/wpforo_ai External Services This plugin integrates with the OpenRouter API (https://openrouter.ai/) to provide AI-powered content moderation for wpForo forums. When configured with a valid OpenRouter API key, the plugin sends moderation requests to analyze forum posts in real-time. The query is made to this url: ‘https://openrouter.ai/api/v1/chat/completions’ Data Transmission and Privacy What Data Is Sent: – Only the user’s post content is transmitted to OpenRouter – A moderation prompt configured by the administrator precedes the post content – No personally identifiable information (name, username, or user ID) is included in the post content – Each post from non-muted users triggers exactly one API request Current Implementation: The plugin now includes Context Aware Moderation, which analyzes posts with surrounding context (previous and next posts) for better accuracy while maintaining user privacy with aliases. Usernames are replaced with aliases to protect user privacy while providing the AI with necessary conversational context. About OpenRouter OpenRouter is an AI routing service that provides access to multiple LLM models from various providers. When using this plugin, your data passes through OpenRouter to the selected AI model provider. Important Links: – OpenRouter Privacy Policy: https://openrouter.ai/privacy – OpenRouter Terms of Service: https://openrouter.ai/terms – OpenRouter Data Collection Policy: https://openrouter.ai/docs/guides/privacy/data-collection AI Provider Policies: Each LLM provider (such as OpenAI, Anthropic, DeepSeek, etc.) has its own data handling policies. For information on how different providers process data, see OpenRouter’s provider logging documentation: https://openrouter.ai/docs/guides/privacy/logging Optional Data Sharing You may optionally send: – Your site’s URL (via HTTP-Referer header) – Application title (via X-Title header) These optional fields help OpenRouter rank applications and improve service quality. Technical Implementation API Request Structure: The plugin sends POST requests to OpenRouter (‘https://openrouter.ai/api/v1/chat/completions’) with the following JSON payload structure: $body = json_encode( [ 'model' => $model, 'messages' => [ ['role' => 'user', 'content' => $json_prompt], ], 'max_tokens' => 1000, // Maximum tokens in response (50-80 is typically sufficient) 'temperature' => 0.1, 'response_format' => ['type' => 'json_object'], ] ); Response Expectation: The plugin expects OpenRouter to return a JSON object containing moderation results with ‘type’ and ‘reason’ keys as specified in your moderation prompt. Configuration Options: – The plugin uses default provider selection parameters. For advanced routing configuration, see: https://openrouter.ai/docs/guides/routing/provider-selection, though these cannot be changed from default besides what is already configured above – You can customize request processing through the OpenRouter dashboard, including model selection and privacy policies on a per-key basis: https://openrouter.ai/settings/privacy – You can configure your key, and set limits and alerts as needed – With this plugin, you can also set a timeout for the OpenRouter query from 10-300 seconds Requirements A valid OpenRouter API key must be configured in the plugin settings Your OpenRouter account must have sufficient credits for API usage Your prompt must specifically ask for a JSON format response with ‘type’ key and optionally ‘reason’ key, no other formats are accepted