Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search
Echo Knowledge Base is a powerful documentation tool that helps you create and organize documentation, FAQs, quizzes, and articles. It includes built-in AI search and AI chatbot features and includes comprehensive features to help you build a visually appealing knowledge base. Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity. FREE KB FEATURES Fast Search Bar: Enable users to find articles quickly with an AJAX-powered search bar. Deep Content Organization: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an intuitive drill-down format. FAQs Layout and Shortcode: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for optimal user engagement. Article Enhancement Tools: Improve user experience with breadcrumbs, next/previous article navigation, print and PDF export options, and more. Table of Contents (TOC): Enhance navigation with a customizable table of contents on article pages for better user experience. Frontend Visual Editor: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks. Pre-made Layout Designs: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you’ll find the perfect look for your site. Most Popular and Recent Articles: Display lists of articles by popularity and recent publication to guide readers to trending and new content. Glossary: Build a centralized dictionary of terms and definitions for your knowledge base. Glossary Terms – Create and manage glossary entries. Published terms are automatically highlighted in your articles with interactive tooltips, helping readers understand key terminology without leaving the page. Glossary Index Shortcode and Block – Display an alphabetical index of all glossary terms on any page using the [epkb-glossary-index] shortcode or the Glossary Index Gutenberg block, with letter navigation and customizable accent color. AI-Generated Glossary Terms (PRO) – Automatically generate glossary terms and definitions from your knowledge base content using AI, saving time and ensuring comprehensive coverage of key terminology. Article Quizzes: Add interactive quizzes to KB articles to reinforce learning and increase engagement. Create custom multiple-choice or true/false questions, add answer explanations, and show published quizzes below the article content. Article Views Counter: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base. Customizable Category Archive Page: Customize the category archive page with a custom header, description, and image. FREE AI FEATURES (Optional) All AI features are completely optional and disabled by default. You can enable them at any time if you choose to use AI-powered capabilities. AI Chat (Chatbot): Add a frontend chat dialog where users and visitors can ask questions and get instant AI-powered answers based on on your Knowledge Base, FAQs, internal documentation, notes, and any other source of information. AI Search: When users search, results show relevant KB articles plus an ‘Ask AI’ button to dive deeper with the same query. AI Content Analysis: Automatically analyze your knowledge base articles for quality and optimization. Get AI-powered insights including: Tags Analysis – Optimize article tags and categories for better organization and SEO Readability Score – Evaluate content clarity and structure with AI assistance Learn more. PRO KB FEATURES Advanced Search: Highlight search keywords on article pages, filter search by category, adjust search box styling, and add helper text or links below the search bar. Use advanced search analytics to discover popular queries and identify searches with no results. Granular Content Protection: Control access to documentation based on user groups, WordPress roles, or custom permissions. Seamlessly manage public and private knowledge base content. Unlimited Knowledge Bases: Create unlimited separate knowledge bases, each with its own articles, categories, and tags (great for managing multiple products or departments). Articles Import and Export: Import or export articles and categories using CSV or XML formats for easy migration or backup. AI Smart Search: Display intelligent search results with optional multi-panel sections User Feedback System: Gather valuable insights with article upvote/downvote and feedback forms. Article Links: Turn any article into a link that points to PDFs, external documentation, videos, or other resources. AI Features: Content Gap Analysis AI Quiz Generation – generate quiz drafts from KB articles, then review and edit the title, intro, questions, answers, and explanations before publishing Expand training to include notes, posts, pages, and custom post types Email Notifications for AI insights Human Agent Handoff – lets users escalate from AI to your support team Feedback Buttons – collect thumbs-up/down ratings on AI responses PDF to Articles – upload PDF files and convert them into KB articles with optional AI formatting that organizes content into headings, lists, and paragraphs PDF to Notes – upload PDF files via drag-and-drop or the Media Library and convert them into AI training notes to expand your AI’s knowledge beyond KB articles AI Chat Access Control – restrict who can use AI Chat: everyone, logged-in users only, or specific WordPress roles. Set different access rules for each chat location See the official website for more details on Pro features. ⭐ WALK-THROUGH OF ECHO KNOWLEDGE BASE Watch a quick introduction to Echo Knowledge Base and see it in action: https://www.youtube.com/watch?v=sLwj8FpfBWc ⭐ PROFESSIONAL LAYOUTS INCLUDED Echo Knowledge Base comes with multiple layout options to suit your style: Basic Layout – Clean and simple design Tabs Layout – Organized content in tabbed interface Drill Down Layout – Intuitive navigation through categories Classic Layout – Traditional documentation style Category Focused Layout – Highlight your main categories See our comprehensive documentation here ⭐ ADDITIONAL FEATURES Gutenberg Blocks: Seamlessly integrate knowledge base elements using the WordPress block editor. Flexible Ordering: Order articles and categories alphabetically, by date, or manually with drag-and-drop. SEO Optimization: Built with SEO best practices to help your documentation rank well in search engines. Usage Analytics: Monitor knowledge base traffic and search queries to understand what users need. Interactive Learning: Turn knowledge base articles into quizzes with answer explanations to help readers retain information. Multilingual & RTL Support: Fully compatible with WPML, Polylang, GTranslate, and supports right-to-left languages. Responsive Design: Mobile-friendly and works with any WordPress theme, so your docs look great on all devices. Directory Shortcode: Use a shortcode to display an index of all articles (great for an A-Z index page). Multi-site Compatible: Perfect for WordPress multisite networks – manage documentation across multiple sites. Custom URL Structure: Customize category, tag, and article URLs for a clean and branded structure. Mobile Optimization: Ensures a smooth reading experience on smartphones and tablets. Content Migration: Easily convert existing posts or custom post types into Knowledge Base articles. ⭐ SEO & ACCESSIBILITY OPTIMIZED Echo Knowledge Base is optimized for search engines and adheres to accessibility standards. It supports multiple languages (including RTL scripts) and meets WCAG guidelines, making your documentation usable for a global audience. All layouts are fully responsive and retina-ready, so your knowledge base looks sharp on every device. ⭐ EASY TO STYLE WITH PRE-MADE DESIGNS No coding needed – make it your knowledge base with just a few clicks: 26 Pre-Made Designs: Choose from a variety of professional color schemes and styles. One-Click Theme Switching: Swap layouts (Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, Grid, etc.) instantly to find the perfect look. Endless Customization: Further tweak colors, fonts, and styles to match your brand. ⭐ BUILDER COMPATIBILITY Echo Knowledge Base works great with popular page builders: Elementor & Gutenberg: Comes with native blocks and widgets for seamless integration. Other Builders: Fully compatible with Beaver Builder, Divi, Visual Composer, and more. ✅ WHY CHOOSE ECHO KNOWLEDGE BASE? User-Friendly: Designed for ease of use – no coding required and a gentle learning curve. All-in-One Support Hub: Manage documentation, FAQs, quizzes, AI chat, and smart search in one plugin. Professional Design: 26 beautiful, ready-to-use layouts give your docs a polished look out of the box. Highly Customizable: Extensive configuration options to tailor the knowledge base to your needs. Reliable Support: Our friendly, Canadian-based support team is ready to help with any questions. Regular Updates: Continuously improved with new features (our roadmap is packed with upcoming enhancements!). Global Ready: Translate your documentation and serve users in any language with full multilingual support. About Us: We are a Canadian company with over a decade of experience in WordPress and web technologies. We’re passionate about helping you provide better support to your customers.
Top keywords
- knowledge26×1.88%
- base23×1.67%
- knowledge base23×1.67%
- ai22×1.59%
- articles21×1.52%
- search17×1.23%
- content13×0.94%
- article12×0.87%
- documentation12×0.87%
- categories8×0.58%
- glossary8×0.58%
- layout8×0.58%
KP Agent Ready
AI agents — tools like ChatGPT, Claude, Copilot, and the growing ecosystem of autonomous AI systems — are increasingly being pointed at websites to gather information, interact with APIs, and perform tasks on behalf of users. For a site to work well with these agents, it needs to speak the right language: publishing structured discovery files, declaring its capabilities, and responding to agent-specific requests in the right format. KP Agent Ready handles all of that for your WordPress site. It implements the current set of agent-readiness standards and the broader AI agent ecosystem — without requiring you to manually create files, edit server configs, or touch a line of code. Everything is managed from a dedicated settings page in the WordPress admin. What It Does RFC 8288 Link Response Headers Every response your site sends will include Link headers pointing agents to your API catalog, agent skills index, and MCP server card. This is how agents find your discovery documents without having to guess URLs. API Catalog — /.well-known/api-catalog Publishes a machine-readable catalog of your site’s APIs in the application/linkset+json format defined by RFC 9727. Each entry in the catalog can point to an OpenAPI specification, human-readable documentation, and a health/status endpoint. If you have not configured any entries yet, the plugin serves a sensible fallback automatically so the endpoint is always valid. Agent Skills Index — /.well-known/agent-skills/index.json Publishes a skills discovery index per the Agent Skills Discovery RFC v0.2.0. This tells agents what your site can do — search your blog, browse your portfolio, submit a contact form, and so on. Skills are built from three sources: Blog articles — a search skill and a browse skill, toggled with a single switch Custom post types — any public CPT registered on your site appears as a checkbox; tick it and it gets a browse skill pointing to its archive Manual entries — define any additional skill with a name, type, description, URL, and an optional sha256 digest MCP Server Card — /.well-known/mcp/server-card.json Publishes an MCP Server Card (SEP-1649) identifying your site to Model Context Protocol clients. Configurable name, version, description, transport endpoint, and a capability list. If you do not have an MCP server running yet, just leave the transport blank — the card is still valid and useful for discovery. OAuth / OIDC Discovery — /.well-known/openid-configuration or /.well-known/oauth-authorization-server If your site exposes protected APIs that require authentication, this feature publishes the discovery metadata agents need to authenticate. Supports both OpenID Connect Discovery 1.0 and RFC 8414. Disabled by default — only enable it if you have the infrastructure in place. OAuth Protected Resource Metadata — /.well-known/oauth-protected-resource Complements the OAuth/OIDC feature by publishing RFC 9728 Protected Resource Metadata. Disabled by default. robots.txt Content Signals Appends Content Signals directives to your robots.txt file, declaring your preferences for how AI systems may use your content: ai-train — whether AI companies may use your content to train models search — whether search engines may index your content ai-input — whether AI retrieval systems (RAG) may use your content as input Markdown Negotiation When an AI agent sends a request with the Accept: text/markdown header, the plugin intercepts the response for singular posts and pages and returns a clean Markdown version of the content. Regular browser requests are completely unaffected. WebMCP Injects a small JavaScript snippet into your page footer that calls navigator.modelContext.provideContext(), exposing your site’s key actions as tools to AI agents running in the browser. Built-in tools include blog search, portfolio navigation, and contact page navigation — each individually toggleable. llms.txt and llms-full.txt Generates physical /llms.txt and /llms-full.txt files in your WordPress web root per the llmstxt.org specification. These files give AI systems a structured, readable index of your site’s content — who you are, what pages exist, and what your posts are about. llms.txt contains your site header and a clean list of links by content type. `llms-full.txt` contains the same structure but expands each entry with an excerpt or truncated content block so AI systems can understand the content without fetching every URL. Files are regenerated automatically when posts are published, unpublished, or trashed, and whenever settings are saved. A manual Regenerate button is available in the llms.txt settings tab. If your host prevents direct file writes, the generated content is displayed in the admin as a copyable textarea so you can create the files manually. Configurable options include a custom intro block, toggling pages and posts independently, selecting additional custom post types, setting the excerpt word limit for llms-full.txt, and defining optional additional links that appear under an ## Optional section in both files. Developer Filters Two filters let themes and other plugins extend the plugin’s output without touching settings: kp_agent_skills — add entries to the agent skills index: add_filter( 'kp_agent_skills', function ( array $skills ): array { $skills[] = [ 'name' => 'my-skill', 'type' => 'api', 'description' => 'Does something useful.', 'url' => 'https://yoursite.com/api/endpoint', ]; return $skills; } ); kp_webmcp_tools — add tools to the WebMCP context: add_filter( 'kp_webmcp_tools', function ( array $tools ): array { // $tools is the PHP array that becomes the JS tools array return $tools; } );